Romano's image

Romano's

Restaurant Italian restaurant

Polished bi-level restaurant offering Italian breakfast, lunch & dinner menus along with a bar. People often mention good, service, restaurant, Italian, time, experience, special, pizza, chef, staff,


Address

Chhatrapati Shivaji International Airport Area, Vile Parle, Mumbai, Maharashtra 400099, India

Website

www.jwmumbai.com

Contact

+91 22 6882 8661

Rating on Google Maps

4.60 (1.5K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: good (21) service (20) restaurant (18) Italian (17) time (12) experience (11) special (10) pizza (10) chef (9) staff (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Bayee K. 10 months ago on Google
    the pork belly is extraordinary, the chef put some apple puree between the skin and the meat to reduce the greasy, it's an amazing idea!! The asparagus served as a side item was very fresh. The tiramisu was very good at the beginning, the rum doesn't cover the coffee favout at all and the texture of the cake is perfect, however, it's a bit too sweet when compared with the traditional one.
    10 people found this review helpful 👍

  • 4/5 Asiya M. 9 months ago on Google
    Romano's is on the first floor (lobby) of the JW Marriott Mumbai Sahar. It is an Italian restaurant. The food was good, though lacking in authentic Italian flavors. The service, however, was good. The staff were attentive and efficient. The restaurant's ambience was classy. Prices were reasonable.
    7 people found this review helpful 👍

  • 5/5 Vedant B. 10 months ago on Google
    Amazing food. One of the best restaurants I have been to. Would definitely go there again. Staff is quick and extremely courteous.
    5 people found this review helpful 👍

  • 4/5 Manan S. 2 years ago on Google
    The restaurant was pretty good. The food took quite a bit of time to come. The place had a superb vibe. The dishes were all fresh and authentically Italian. Don’t forget to give the Chef’s special a try!
    4 people found this review helpful 👍

  • 3/5 Pratik G. 10 months ago on Google
    Visit 2 I tried salmon and chef special lamb racks here. The former was one of the best I have ever had, while the latter was although good but a little tough to consume. The head chef also visited my table and I enjoyed a few mins of conversation with him. Overall, it was an amazing experience. Visit 3 The popular chef has left, and so have the quality & standards ... A dinner on a fine day at this premium property was not destined to go well. Romano's, a restaurant which I had visited twice before, known for its close to flawless service & dishes, typical Italian style preparation and cuisine, and not to forget the sea bass, which was the best ever I had eaten anywhere in the same level hotels, but now it was all history. Today, the same restaurant had a below-average experience in stock for me. Dishes took longer than the expected time. I had ordered a salmon and a sea bass and was told that it would take 20 and 25 mins respectively, but it took quite longer than that. While the salmon had a flaw, which upon complaining was first met with a response that it was good according to them, but they eventually agreed to replace it. Needless to say, taste buds do differ. Even on the second count, it didn't taste as it normally does. Surely not the first time I have tried it, and in fact, I have tried it in the same property a few times, and it was delicious previously, but this time, no offence intended, tasted weird. The quantity was too small, perhaps the smallest salmon I have eaten hitherto. This is highly likely because of the food festival discount which the restaurant offered. The second dish sea bass was not as good as last time, but still good enough. Again, the portion was quite small. The preparation was also different compared to last time. The bread basket which is otherwise served, wasn't in this case ( I saw other customers getting one ). Again, this could be because I was availing a food festival offer. Even the mocktails took over 15 mins to be served, which is surprising, and instructions of less ice weren't followed. The blue mocktail was on a mild sweet and tangy side, and tasted good. The yellow one was average. The quantity of mocktails was medium. The restaurant was not too crowded either, so the wait time is indeed surprising. Contrary to the case in the same level hotels, no one came to check in how the dishes were, and it was not easy to call the servers. The servers took a long time to come, and even when complained to someone in the coat ( I assume, a supervisor ), I was told sorry, but nothing changed. The supervisor didn't look much concerned about the experience and never came back to check if the concerns were resolved or not. Attempts to resolve the concern at a senior level later ( since they weren't resolved in the restaurant properly ) went in vain. I was told that the issue would be looked into. However, my further messages were met with no response, which talks loudly about how much the senior level cares for the customers. I wouldn't feel like going here again given their overall remiss approach. This wasn't even a four-star service. This is not the brand which I have known.
    3 people found this review helpful 👍

  • 5/5 Shambavi R. 1 year ago on Google
    The food was phenomenal as was the service. We just had one of the salami pizza and 2 desserts but Arbaaz was so knowledgeable and kind. The wine (image attached) paired so well with our pizza and the icing on the cake was the chef taking the effort to meet the diners. Would definitely come here again… perfect for a date night, birthday dinners or other special occasions too!
    3 people found this review helpful 👍

  • 5/5 Nilay K. 3 years ago on Google
    After Searching a lot for best Italian restaurant found this one. We went here on our anniversary. The service started from the time I reserved a table to the moment I left. They called to ask if we had a special request and got almost all done. We had A minestrone soup, linguine pasta pink sauce, Arabiatta Pizza and a Cake (complimentary for anniv). My Fav was the pink sauce linguine pasta, it was cooked like the Italians do and the sauce was ohh god so amazing. Second best was the pizza. The soup was decent. This place IS Expensive with bold E but perfect if you wana splurge on Good Food on special occasions. The Negroni was soooo good. Even Romanjito was good. The cake was so delicious. We were surprised that they actually gave us a full sized (1/2kg) cake instead of just a pastry. We obviously took some home and everyone Loved it. Overall we found our go to place for Authentic Italian cuisine closest to the one we are in Italy. Will definitely visit again, often. Thank you for the great service and food. Ps. All safety protocol are in place for Covid precautions.
    2 people found this review helpful 👍

  • 1/5 Dinesh G. 1 year ago on Google
    Was truly appalled, we had a live cockroach on our table. Lost appetite, no words. While the restaurant was apologetic, but nothing can be a good enough explanation for a restaurant in JW Mariott to justify this. Signature lamb dish tasted very strange with a strong taste of refrigeration. Pizza was okay.
    2 people found this review helpful 👍

  • 5/5 Punith G. 8 months ago on Google
    A Flavorful Delight! Romano's Italian Restaurant is a culinary gem that truly captures the essence of Italy. From the moment I walked in, I was greeted with warm hospitality. The menu is a masterpiece, offering a variety of authentic dishes bursting with rich flavors. The attention to detail in every plate is commendable. A must-visit for anyone seeking an unforgettable Italian dining experience!
    2 people found this review helpful 👍

  • 5/5 Gautam 7 months ago on Google
    1. Immaculate Rooms: The hotel's commitment to cleanliness truly shines through in its impeccably clean rooms. From the pristine linens to the spotless bathrooms, I was thoroughly impressed with the attention to detail. 2. Well-Maintained Common Areas: Beyond the rooms, the hotel's common areas such as the lobby, hallways, and dining spaces were consistently clean and well-maintained. It was evident that they prioritize cleanliness throughout the entire establishment. 3. Regular Housekeeping: The daily housekeeping service was prompt and efficient, ensuring that our room remained spotless throughout our stay. This dedication to maintaining a clean environment greatly enhanced our overall experience at the hotel.
    2 people found this review helpful 👍

  • 5/5 Adrian C. 1 year ago on Google
    Quality italian food and excellent service. Everything we tried was fantastic and nothing to complain. This place is quite big with a good atmosphere, and you can even see the staff working in the kitchen.
    1 person found this review helpful 👍

  • 5/5 hsenid k. 1 year ago on Google
    The restaurant was pretty good. The food took quite a bit of time to come. The place had a superb vibe. The dishes were all fresh and authentically Italian. Don’t forget to give the Chef’s special a try!
    1 person found this review helpful 👍

  • 4/5 Durvank Y. 2 years ago on Google
    Loved this place! Really authentic Italian food - we had ordered Buffalo cheese and then a pamro pizza - both delicious! The staff was also cooperative and arranged different set of tables on request
    1 person found this review helpful 👍

  • 5/5 Swapneel N. 1 year ago on Google
    We loved eating at this fine dine restaurant. It has got everything it takes to make a great evening . From Authentic Italian cuisine to wonderful mocktails, everything is just perfect . It can make special occasions memorable and recommend strongly for exclusive celebrations.
    1 person found this review helpful 👍

  • 5/5 Mishana K. 9 months ago on Google
    Visited Romano's recently for a special occasion, and my husband and I were floored by the place. It's got lovely high ceilings so you have a feeling of space, which is rare in Mumbai. The service was impeccable. Our host Niket was so knowledgeable, friendly, and attentive. But above everything else, the food and the cocktails were delicious. The wine poached pears were smooth and luxurious; the bruschetta came with unique toppings like fava bean, artichokes, chickpeas, and mushrooms, and it was all so good. We chose eggplant parmigiana as our main course, and were not disappointed at all. I wanted to try a few different desserts, but we settled for the chocolate mousse with Nitro frozen raspberries (an absolute delight), and took the lemon ricotta cake home for the next day. Highly recommended!!
    1 person found this review helpful 👍

  • 5/5 Rakhi G. 11 months ago on Google
    The food was phenomenal as was the service. We had one of the salami pizza and 2 desserts. The wine paired so well with our pizza and the icing on the cake was the chef taking the effort to meet the diners. Would definitely come here again… perfect for a date night, birthday dinners or other special occasions too!

  • 5/5 kapildev v. 5 months ago on Google
    Great food and taste. One of the finest restaurants I have been to. Service is quick and staf us courteous. Money well spent

  • 5/5 Seelam S. 4 months ago on Google
    Great place to eat, awesome food and best food experience The hotel's cuisine offers a delightful blend of flavors, with well-presented dishes showcasing a mix of local and international influences. From savory starters to indulgent desserts, each meal reflects a commitment to quality ingredients and skilled preparation. The attentive staff enhances the dining experience, providing excellent service. Overall, the hotel's food impresses with its taste, variety, and attention to detail, making it a satisfying choice for guests.

  • 5/5 AVV I. 4 months ago on Google
    The attentive and knowledgeable staff add to the charm, offering recommendations with genuine enthusiasm. Whether it's a romantic dinner for two or a lively gathering with friends, this restaurant crafts an unforgettable experience, leaving a lingering desire to return and explore more of its delectable offerings.

  • 3/5 Roopesh S. 5 months ago on Google
    A very confusing place. Expensive but way too noisy to be luxurious. Very well laid menu but not served well. Seems luxurious but the furniture and tableware is worn out. We were cordially given the worst table in the house even after a reservation. Moved to another table when we protested of course. Our salad butchered while being served. Cutlery never turned up. Yet the crew was very well mannered and courteous. I think it's upon the management to fix it. I don't think I'll want to return. Like I said, it's a confusing place. Maybe it had it's glory days but most are behind it.

  • 5/5 Dinesh G. 3 months ago on Google New
    Amazing food with quality service. Staff is well mannered and provides complete customer satisfaction. Nice place to visit with family.

  • 5/5 Lokesh K. 3 months ago on Google New
    This place is a vibe! The food is insane. The baked pasta is a MUST HAVE!!! The desserts are too good. The pizza is great. One of my mandatory visit when I am in Mumbai.

  • 5/5 Farhan K. 3 months ago on Google New
    Nice Place to Have Food...!! Wow It’s a great experience. The ambiance is very welcoming and charming. Amazing dishes,varieties & services...

  • 4/5 Rins V. 4 months ago on Google
    I really liked their hospitality and the hygiene of the restaurant...almost all are tasty and worth for money... I really recommend going on weekdays because at weekends, you need to wait for some time to get a seat... My overall experience was really good... Highly recommend this restaurant if you like...❤️

  • 3/5 Murali R. 1 year ago on Google
    The food and wine wasnt bad at all. The cannelloni had a little extra salt in it. But the issue we faced was with service. For the kind of money u charge and for the kind of setup it's supposed to be, the service was below standard. It took the staff fifteen mins to come serve us. No water and wine refills were offered. In short they need more training.

  • 5/5 Shalini K. 1 year ago on Google
    We went on our sons birthday for lunch. From Authentic Italian cuisine to wonderful mocktails, everything is just perfect. Arabiatta Pizza and pink sauce linguine pasta where my favorite one. Ambience was very excellent. All safety protocol for Covid precautions.

  • 5/5 Ritu G. 1 year ago on Google
    Food, ambience, staff courteous all high ranked.. no complaints .. celebrate special day and be happy.

  • 5/5 Sandeep C. 2 years ago on Google
    Personalised attention by chef. Burata cheese, alio pasta, blanched asparagus the works

  • 5/5 McDonald F. 2 years ago on Google
    Many hotels happen to have restaurants inside. This one, on the other hand, is a first class restaurant that happens to be in a hotel. Some of the best Italian food in memory. Everything was excellent and presented perfectly. We enjoyed the crispy, complementary cheese bread with o & v. Then on to bruschetta piled high with tomato and seasoning, house-made gnocchi that is probably the best we've ever had, chicken parmigiana that was very tasty and not drowning in marinara, accompanied by perfectly seasoned vegetables and potatoes served at exactly the right temperature. The sea bass was also incredibly good. The atmosphere of the restaurant was very enjoyable, and the service matched the food in quality. It was entertaining to watch the food artisans in the kitchen prepare meals in obviously expert fadhion.

  • 5/5 Zahid Ali M. 2 years ago on Google
    Had a lovely Italian dinner. Curtious service. Excellent ambience.

  • 4/5 Manish P. 2 years ago on Google
    Great Food but limited layout of choices for Buffet Lunch on Saturday. Good deserts of at end.

  • 4/5 Jinal T. 2 years ago on Google
    If you've Arbaaz waiting your table, you then don't have to worry about anything. It's a very peaceful and a very cosy kind of a setting. Perfect for a date night. The food was amazing too. Especially the pizza. Will surely visit it again.

  • 5/5 Justin J. 2 years ago on Google
    Authentic Italian restaurant with really tasty food and good vibe! Very courteous staff. We had ordered Pollo Aglio Olio Pizza and Ravioli Di Spinaci which were both delicious!

  • 3/5 Kumar S. 2 years ago on Google
    Good service but limited spread for a lunch buffet.

  • 5/5 Chetan D. 3 years ago on Google
    Super good food, really well prepared by Chef Roberta

  • 4/5 Neha A. 3 years ago on Google
    One of my most favourite Italian restaurants in Mumbai. The food is almost always delightful, fresh & authentic. The service is always wonderful. Definite must visit for Italian food lovers. Love the burrata, and the pizzas (which they customised for us even though it wasn't on the menu anymore.. I usually order a Tartufo..which wasn't on the menu then. But very sweetly they made it for us)

  • 5/5 mudita k. 2 years ago on Google
    Amazing food. Good ambience. Great service.

  • 5/5 Toranj P. 2 years ago on Google
    Absolutely delicious... Highly recommend the lamb shank, the meat was tender and juicy... Could not have been better. If you go there and don't order the tiramisu... you've potentially missed one of the best tiramisus to exist. Our server Earl was the nicest and had a thorough knowledge about the menu.. I suggest taking the advice of the server before ordering.. I had a pizza in the start which filled my stomach up.. The pizza was really good but I feel like next time I wouldnt have it, instead take the servers advice and order something fancier. Compliments to chef Roberto and chef Santosh for making this experience so memorable.

  • 4/5 Mugdha T. 2 years ago on Google
    Great service and recommendations by Parth. The food was tasty and freshly prepared with all the right flavours. Must try linguine pasta.


Call +91 22 6882 8661 Open on Google Maps

Amenities


  • Parking
    • ✓️ Valet parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Halal food
    • ✓️ Small plates
    • ✓️ Vegan options
    • ✓️ Organic dishes
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeaway
    • ✓️ No-contact delivery

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