The hospital is pretty expensive. However the service is good. Things I didn’t like: -the payment method is complex for international patients (maximum allows cash payment is 25k if you pay in Indian rupee. If you pay is USD it will be higher). Payment using cards is better for international patients. - there is a service desk for international patients called international patients lounge. However they work in favor of hospital not patients(in my opinion) - some diagnosis tests are expensive compared to other private hospitals in Mumbai - people in the account and payment sections were not friendly/ cooperative Things I liked: - most of the nurses and boys are very helpful - doctors are easy to access - hospital maintains a clean environment - food is fine (no non-veg options)

I was admitted in the hospital a couple of weeks ago. Had the worst experience ever. Hospital is only into ripping patients off their money. Made written complaint to their so-called 'patient welfare' team, but no one cares. Even though the insurance company had already reimbursed their money 3 weeks ago, they have not bothered to refund my security deposit. When asked, the reply was - I should have followed up for the refund. Moreover, when my son tried to upload a honest and detailed review, it seems that the hospital has blocked it. They only want reviews published that give them 5 star ratings. Such unprofessional and unethical behaviour from the management. THEIR RESPONSE TO THIS REVIEW ASKING ME TO CONTACT THEM IS A FARCE. HAVE SENT THEM 3 EMAILS BUT THEY ARE NOT BOTHERED TO RESPOND AT ALL.

It is very tough and painful for me to write review of such ruthless, mechanical and pathetic doctors, nursing staff and team of S L Raheja hospital NICU department (Fortis system management included). It’s a place of experimentation where anyone lives are not valued at all. It is all about churning out of your money. The doctors are a complete book worm who were just experimenting on my little twin babies. They were diagnosing them by their age and weight but not as per clinical findings.To give a rough history, My babies were premies delivered completing roughly 30.5 week. One baby was 1.39 kg and other was 1.6 kg. My first baby (1.6kg) was all well. He was on a cpap for a week being premie. His reports were always normal but he had couple of apneatic episodes which I will come to it shortly. About my small baby, he was little weak, he couldn’t digest feeding and was detected with Necrotizing enterocolitis, how and when was unknown to doctor as his CRP report was always negative. They also suspected meningitis even though report never showed sign of meningitis and the doctor said “probably” this could be meningitis. They even did a lumbar puncture to verify it further and still couldn’t find anything. This so called expert doctors couldn’t detect the cause of it and was experimenting with medicines as per book records and his weight, without clinically examining my baby. Doctors never showed confidence as a neonatologist. Because of NEC his Kidney got affected and also his PH was acidic. Doctors were incapable to handle this situation so they consulted a nephrologist. So they diagnosed further and started with some medicine which caused swelling all over his body and on same day his blood pressure started decreasing and eventually he couldn’t survive a day further. Now coming back to my first baby(1.6 kg), who was all well (report wise) with couple of apnea episodes in his first nineteen days. He was able to digest feeding well so Doctor started increasing the feeding by 1ml for couple of days (he was slowly able to reach till 5ml per 3 hour rate feeding) and next day, the doctor increased feeding rate (6-6-6-6-7-7-8-8-9–9–9-9)ml per 2 hour. This was all based on his weight but not as per clinical finding. Also, he had cough and they were providing him with a nebulisation. They should have been aware that it is a premie who can’t digest or burp properly and they should have taken care of it. So unfortunately this critical mistake of the doctors and team led to a drastic unrepairable condition of my baby. After his last feeding early morning, he went into apnea but later on came to know that he choked on his milk and it wasn’t apnea. Choking caused a good 15mins of heart stop. In that 15 mins, we never understood which organs were compromised. He was put on a ventilator straight away. So the first organ which got hit was kidney. He was not able to urinate and this started affecting him. He started to swollen up, on the same day doctor diagnosed that he is having trouble with his heart and they saw a pericardial effusion. They removed that fluid from his heart sac but still not able to pass urine so again a nephrologist was asked for and they proceeded with our consent for a peritoneal dialysis. He fought for next twenty five days going through three dialysis, two lung puncture for pleural effusion, blood/plasma transfusions everyday, blood taken out for reports, ultrasounds, etc. All these procedures caused infection and eventually he succumbed to all these various physical ailment and various organ failures. His body was all swollen and swelling must be around double his body weight. All this happened due to a minor, irresponsible reason of excessive feeding. RMO’s & nursing staff also don’t give any impression that they can take care of the patient. They are not that skilled to handle a preterm baby. If you keep nagging them then they will proceed with the procedures. please don’t even climb stairs of this hospital. It is a money extorting conglomerate who doesn’t care for their patients and their relatives.

Its the most third class hospital in my experience, no communication amongst their staff, rude behavior with patients, take hours for simple tests and procedures. Pathetic management, no action taken despite several complaints. If you are in serious condition please search for a better hospital because they just know how to make money and don't care for your life.

Place stinks, never seen staff cleaning, very lethargic attitude, feels like entered a government office.. Highly disappointed. TPA clearance takes forever. Inter departments are clueless.. Poor communication... Restrooms can only offer you infections... Nurses are not prompt.. Insensitive staff... Spent 10 lacs on this rubbish facility. Highly avoidable.. Pls consider other hospitals

If you Have lots money and you don’t know how to spend simply admit yourself in this hospital and get wrong treatment. I hope you have understood.

No air condition working on all floors& no ventilation, a.c only for patients, staff said to complain but , said its a managemnt call, horrinle experience, all attendants will be patients soon...

The experience was good overall. Patient care is what we look for and that is exactly what is provided here without any delays or ambiguity. Likes: • Cleanliness in the the hospital • Prompt service & polite staff from all departments right from security to doctors, catering, nurses and house-keeping • Doctors provide detailed information about the progress • Consent taken from patient and/or relative before any treatment is initiated Areas of improvement: • I guess this is the case with all the hospitals but it will be better if they can streamline the insurance paperwork as it takes around 1-2 hours just to fill up the initial forms which I believe should be minimized

The worstest hospital I have ever seen .. every time u ask anything to a staff they tell u some other point ... no direct access to things ... critical hospital ... only the ambience is good ... docs and staff sucks ...... sucks .... worst ... 1 star is also not good for them ... If there are minus number of stars I would rather give them that ....

Went today to make appointment with Hemang Kopikar the so called best ophthalmologist in India but was restricted at gate by security. They told me to make appointment on call, and you know phone service, there're always restrictions, noise, bad receptionists, etc. When a person is coming from long distance and is physically present to get work done, you ignore a patient at doorstep, what monsters are these. Anyway there're thousands of ophthalmologists in India doing much positive work, who needs such insulting service from this hospital. 👋🏻

Got 3 surgeries for my dad because all were inter related to the treatment he first received Dr bal who is the best diabetic foot surgeon. The doctors in this hospital are amazing but the ancillary staff and facilities need a complete overhaul... For the fees, they charge they serve worse than municipality... Extremely disappointing... One can enter with a patient and become one here.

Bad experience at S L Raheja Hospital, Mahim West, Mumbai. Walk in to improve your health and pour out Wealth on Wrong Exuberant billing of a dreadful disease. Caution to all getting treated at this hospital to thoroughly check your billing item-wise and approach the counter for clarification on every charge on your bill My Sister suffered a heart attack on 9th Mar ’20 and had to be admitted to S L Raheja, Mahim (West), Mumbai. The angiography and Angioplastry was done on 11th Mar ’20. All required test and consents were completed on the test and procedures to be done pre-procedure. Here the hospital to earn some extra money gives us a fake charge of Rs. 8351/- on a test named Hepatitis B Virus Evaluation (HB Core Total &Igm, KBsAbsAg( (O) (a very dreadful disease) Normally all test are conducted pre-operation and if a patient suffered from such a dreadful disease, the doctor would never had touched or come close or operated a patient suffering from this disease which is so contagious. On demanding the reports and the prescription from the doctor, we get to know this was not performed. We were even charged Doctor’s visiting charges to ICU when in reality the doctor never visited the patient. This is ridiculous! When pointed out to the top management of the hospital and also the CEO for all the neglections, they say it’s A MISS” Even the washrooms of the hospital are dirty and messy. When informed they apologies it’s A MISS. The Patient got discharged from the hospital with the Intravenous (IV) cannula on her hand. We had to take my sister to a near-by hospital to take the Intravenous Cannula off. When we brought this up with the hospital the next day. The Medical Superintendent and CEO says; it’s a MISS and care will be taken in future. Every thing pointed out is a MISS. On scrutiny of every item on the bill, the amount reduced by Rs. 20000/-. Is this a small amount ?? For a more detailed report and pics of the patient tortured, refer to S L Raheja page on Facebook. Be AWARE and don’t get carried away!

Worst hospital ever, Extremely unprofessional and careless people.Uneducated staff and nurses ,The doctors are a complete book worm who were just experimenting on my little twin nephews. we have lost our babies.. Doctors are not that skilled to handle a preterm baby. If you keep nagging them then they will proceed with the procedures. You literally have to beg to them to get anything done.Worst Worst Worst hospital ever. All they need is money. Understaffed to a great extent hence patients are ignored.

The pathology report of any half decent hospital will entail the microscopic examination of the specimen. I had given my dad's biopsy for examination. The report exclusively had one line written "Histopathological diagnosis- Lipoma" and for that these people charge Rs. 6500/- . This is the diagnosis by Dr. Anita Borges on paper though i really doubt it was run through by the doctor. Pathetically unprofessional.

Worst hospital ever , one of my relative admitted due to dengue fever , she is heart patient and having pacemaker , the greedy hospital staff was promoting for replacement of pacemaker with a statement that the existing pacemaker not functional , horrible , not at all recommended .

Worst experience... Too expensive And not so good ambience... rooms and washroom not in good condition.. few doctors are not cooperative.. will not recommend to anyone

Disgusting place. Booked the top tier room for a planned hernia surgery, TV wasn’t working, food provided had dirt in it, and the quantity was merely peanuts. Nurses were not helpful and the highlight of the show was that patient was discharged from hospital WITHOUT A DISCHARGE CARD! Do not go here even if you are dying.

We are immensely grateful to Dr. Sanjay Dudhat, the exceptional Surgical Oncologist, and his team of highly skilled doctors, including Dr. Meghna Nadkarni and Dr. Parag Vibhakar, for the commendable surgery they performed on our beloved mother. We would also like to extend our sincere gratitude to Dr. Vaibhav Kubal, Dr. Kayan Sisodia, Dr. Bindu Shah, Dr. Foram, Dr. Dixit, and any other doctor we might have unintentionally missed. Their expertise and unwavering dedication instilled immense confidence in us throughout the entire process, both during and after the surgery. Additionally, we want to express our heartfelt appreciation to the entire staff at S.L. Raheja Hospital in Mahim, Mumbai, for the exceptional care and hospitality they provided. Moreover, the canteen staff's thoughtfulness in accommodating the vegan diet during the stay was truly commendable. We will be forever grateful for the exceptional care and support we received during this challenging time. With sincere thanks, Paryani Family

Not a great hospital if you care about your health The staff is extremely unresponsive and work in a proper "paisa dikha" way. Upon asking they mentioned about receiving directive from hospital head Don't know about doctors authenticity as I never was able to get appointment

I have been to SL Raheja when it was not taken over by Fortis. The services and the quality of the hospital has degraded to an extent of a cancer patient finding cockroach in his food. There is no coordination and no professional amongst the staff. It has become local. Would not recommend this.

Pathetic staff. No respect of time whatsoever

Emergency ward is really bad. We had an emergency and the doctor there startes yelling at us for no reason, very insensitive staff and pathetic experience

The staff did not seem trained enough. The RMO are not bothered about the patient .

Excellent care by all nursing and related supporting staff. Clean, hygienic and effective patient care. Special mention of excellent nursing staff, they are all very caring and affectionate to the patient. Very good experience, certainly excellent value for money spent. Keep it going ..wish you all the best..

Worst staff and even worse management. It takes 7 hours to just discharge. The only good thing about this hospital are the doctors. The staff is pathetic. They are clueless and practically we have to sit on their head.

Good

I've very bad experience. The approach is like a Govt hospital. Services are not proportionate to charges.

This is the worst hospital in Mumbai. I request everyone if you want to save your patient life don't go to this hospital. They just care about money and not about patient life. They charge me 9,06,000 rupees and even took my patients life.If Google would have allowed I would have given 0 stars.

After a much of deliberation finally managed to get appointment for Sputnik, available across Mumbai only 4 in centre's. Nr from station, battery of guards on gate to make you follow Covid protocol & u get sticker on ARM I'm SAFE, 1st impression you cannot make out whether it's a Luxury hotel lobby or hospital, nowdays all hospital are like this well maintained . Staff was cooperative & guding us Digital payment option not available at Vaccine counter.

S. L. Raheja Hospital... Mahim... Mumbai I visited this hospital as they are a Government approved centre for Coronavirus vaccination distribution. It's a nice clean hospital, conveniently located near Mahim Railway station. The staff was very decent and corporate. They registered me for Covid 19 vaccine. I specifically requested to be inoculated with "Covaxin" As Covaxin is the vaccine developed by India🇮🇳. The whole process of registration and vaccination took about 1.5 hours. They charged me Rs250/-.as this is a private hospital. They are a consummate self sufficient hospital, proficient in all fields of medicine and healthcare.

Thanks a lot for treating me.. Doctors, Staff, Nurses and boys are very helpful. Cleanliness is maintained nicely. Food is also good. Though admitted as a patient but feeling better at the time of discharge. Over all had a good experience in this hospital.

Overall good services nursing doctors hk staff 247team all were helpful and prompt my birthday was celebrated in hospital we were upset that we couldn't celebrate it at home but 247team celebrated my birthday and made it a memorable day....thank you so much for making us feel like home.

Nice hospital. I came here for CME

Patients have to stand for minimum 2 hours outside financial counselling room... There are 4 rooms. out of them only 1 is operational most of the time. Today 2 rooms are manned but by inexperienced staff. I have been standing outside for 2 and a half hours. There are no chairs to sit outside counselling room and no queue management system.

Dear sir/madam. I am Dr prabhakar Devanpalli was admitted in your hospital on 2nd june and got discharged on 5th june. Everything went on very smoothly ground staff,ward boys,etc was very warm and friendly with the patients. I want to share few more things that i went thru those days i was symptomatic since 28th may and i was constantly in touch with Dr yatin Gadgil whom i know since years.after talking to him on the phone i was so relieved and at peace coz my treatment was started immediately after taking proper history on the phone. Believe me i have troubled him so many times in a day and everytime he treated me cordially and today i completed full one month from my first day of symptom. I Just want to say that he is an asset to the hospital and his patients. Thank you so much sir for all the help u extended to me and my family during one of the most difficult times of my life. Also thanks to dr udayan and bela palnitkar who helped me get the bed with the help of dr yatin gadgil. Thank you Dr paritosh,Dr vaibhav and Dr sartak. Thank you manasvi. Thnks and regards Dr Prabhakar Devanpalli Senior medical officer Center of excellence in hiv and aids care. JJ hospital.

Nice hospital

Excellent hospital and best doctors

Good hospital but there are not wheelchairs available at OPD and too costly.

Nice hospital. Good service. Nice behaviour. Very good treatment. Doctors availability.

Needs improvement

Superr hospitality, very warm and helpful staff....always with a smile. Dr Mihir Patelji and his team , specially my anesthetic Dr . Manish took care of me like a baby. . Congrats to the entire management and staff of L S Raheja hospital. Also the staff specially Shireen has been very helpful.

Visited in May 2021 for vaccinating my parents. A very smooth experience... The whole thing took exactly 35 minutes.... 5 minutes for the registration and jab... And 30 for the post jab observation.. very courteous staff members. Hospital is easy to access and good amount of parking available in the hospital lane and main road

Had visited here for my family's vaccination a fortnight ago... Excellent management for vaccination drive... The entire team of doctors and other vaccination staff was cooperative, courteous and helpful thus making the same comfortable. Also the waiting time was not much.... A big thank you to the entire management team

The hospital staff and services are excellent. The quality of care process is good and streamlined, the communication process was good as i was told about my waiting time without asking for it, the facilities and care provided by the hospital staff and nurses are good and helpful. Kudos to whole patient care team. Overall a very nice experience with the hospital. I’ll definitely recommend this hospital’s care to others.

I was admitted for Covid recently. The doctors and nursing staff are excellent and diligent. The entire crew, including the food service people, are caring and particular to detail. The food was good and I actually didn’t have to call for home food! Thank you S L Raheja Hospital for your hospitality. Do keep up the good standard.

Excellent care by all nursing and related supporting staff and doctor's too. Clean, hygiene and effective patient care. Special mention of excellent nursing staff, they are all very caring and affectionate to me. Very good experience. Keep up the good work..Wish you all the best..👍👍

One of the most advance medical facilities in Mumbai ,Great team of Doctors and other staff .Very professional and cooperative staff.Maintained well.One of the most experienced and expert wellknown doctors are available. Rujula sister from Nursing Supervisor took care and treatment very well, 247 team was quite efficient in their part throughout the stay. Room amenities were good. Keep up the good work👍

Overall hospital have good ambience felt quite decent and sweet experience in Wards. ICU and OT team were superb in their work. Team 247 are doing fantastic job in coordination and guidance part. Nursing and Housekeeping are very helpful and dedicated ones. Doctor's no doubt are the best one will meet over here.

I have visited Raheja hospital for my granny treatment. Me and my family members had good experience with hospital staff and treatment.. Proper coordination was amongst all staff.. My patient was getting all medicine on time. Good food. Housekeeping staff are so caring. Floor nurses and doctors are doing good job. Keep up the good work team.

Good experience over all. The staff is very cooperative and helping. The nurses and doctors take good care attending at all my issues. The ICU doctors and the attendants were also very cooperative. They took excellent care of me as in regular intervals they would come n check me. The food is also good. As the dietician took care of all my needs and served me the kind of food that i wanted. The security is also good taking care of the unwanted people not to enter the hospital premises.

My mother was admitted to SL Raheja hospital for a foot reconstruction surgery. The hospital staff have been very gentle and caring during our stay here. The food served was of good quality and great taste. The entire staff took care of my mother with a smile and made her feel good despite the pain of the surgery. I highly recommend this hospital.

Smooth admission and discharge formalities Counselling Mrs Reshmi ma’am is very courteous and helpful explains everything in detail Dr Prashant Nyati takes step by step approach explaining all pros n cons of procedure takes time to address your concerns and makes you feel comfortable Gargi ma’am and Neha Ma’am are equally helpful Pharmacy staff and cafeteria staff are all equally helpful

Very satisfied with the service provided when my mom underwent a surgery under surgical oncologist Dr. Kirti Bushan and his team. Great support with psyotherapist and dietetians. Doctors, nurses and support staffs were very cordial. Also grateful to the international patient management team especially Ms. Swapna Shinde.

This is one of the few hospital where the staff cares about it’s customers. I had some reception Inconvenience and they were quick to help me out. Eagerness to help was great and they are also engaged with employees customer training . Doctors are good anyways. Research them well before you visit. Call and check if the doc is available as often with appointments you won’t be disappointed If you new there. Please ask for the rules if assumes you know everything . Example Follow up charges within 3 days is 0 And you must book appointment etc.

Worst follow up on TPA and billing, always a lie on every call on followups

Very well organised. Neat and clean premises. Good staff.

I was recently at the Hospital not as a patient but as someone who came to visit my brother in the ICU. Gosh the place is cold. The people are great, helpful & strict. What I like is their cafeteria. It's runned by the deaf & dumb. Kudos to this.. wow they are so good with their work and efficient. Good job people.

Give 5 star because Anita Borges is here

Raheja hospital

Consulted Dr. Arun Bal for diabetic foot. He is a very experienced and nice doctor. He patiently answered our questions. It was easy to get an OPD appointment at Raheja hospital. The staff is very helpful and keep a caring attitude towards the patients. There is also a financial consultancy desk, where you can get an estimate about your hospital expenses, in case you need to get admitted. The canteen is located on the ground floor in the right wing. Food is a little expensive for the quality and taste.

Excellent service

I had opted for a health check up at this hospital through my employer and had sought an early morning appointment at 8am. My appointment was confirmed and I reached the hospital at 8 am. However the staff informed me that the health check up department opens only at 9am. Wasted 1 full hour empty stomach waiting for the staff to arrive. Don't opt this hospital for health check ups as they open very late compared to other service providers

ICU is too good

Very good. All amenities which aee necessary fir medical imnergency are available. Onlt problems with billing and TPA settlement. Its very very boring. They do take long time to finish all these things which delays discharge procedure.

Dr Rangnekar is very good

Hospital, and Doctors are the best. On contrary, Staff's behaviour is the worst.

I wish to commend the services of Dr.Paritosh Baghel and the entire team at the ICU from 09Oct-12Oct19.My 99year old mother had a swift recovery. I thank each of them for their professional treatment along with the counseling sessions with a lady doctor who updated us with their treatment procedures. Suggest that i) in case of death of a patient, the relatives/by standers should kept in a separate room to grieve as it affects the other patient’s by standers. ii)The air-conditioning and other facilities be constantly maintained and improved.

S L RAHEJA HOSPITAL...NEAR FROM Mahim Mumbai

Excellent cleanliness in Hospital. Doctors Are Highly Qualified. All The Staffs and Security guard are polite.

it's really necessary please

Pathetic care ! Money making Hospital Do not get ur loved ones here !

I was admitted here some years back . I really appreciate the way how all the doctor's nd the nurses who had taken such wonderful , excellent nd outstanding care of me My special thanks to my fav doctor's Who hd taken good care of me with regards to making sure i was feeling better nd giving me timely food , my medicine . Everything was taken care of . Inspite of i being a bit scared at the time of admitting thinking what will be wrong nd dint accept the fact that i would need to be adimmited bec of some health reason to that they helped me overcame my fear nd making me feel comfortable as if it was like my home . Inspite of them being busy with attending another patient's still they managed to come nd give equally care to all the patients who were their nd manged it well from attending one room to another . They all were so dedicated nd quick enough to come nd attend to me even tho they were busy with other patients too who were their on that floor in the b lock wards everything was take care in such wonderful care of me when i needed to which i appreciate it were their in those wards on that floor as they were so many of us nd they were making sure that we all got treated well with giving medication , food nd all on time . Even tho it was late shift for them but they had taken such good care of all of us . My appreciation for all the hardwork to all the staff's ,doctors nd nurses. This was nd will be the second best hospital where i hd being admitted to .

5 STARS FOR COVID 19 STAFF AND DOCTORS AWESOME

Veronica and Krishna (international marketing department) helped us quite a lot. Excellent services with a good defined management system.

I was admitted in Raheja this week. Doctors and nursing staff are good. Billing staff is worst, rude and non cooperative. Worst management. They take lot of time to complete the billing procedure and charge half day room charges. Though the patient is kept nbm ,nothing by mouth, they charge for the meal.. just looting money.

Ms. Veronica and Dr Naresh helped me in getting OPD consultation smoothly we need people like them is hospital to make journey smooth !!!!!😀

Mediocre category twin sharing rooms, but very good nurses, RMOs, always around visiting patient. Very humane, considerate, empathetic security staff. But the discharge and billing department sucks. For 10am discharge for patient, papers and bills were prepared at 4pm. Another negative point is that the staff do not wear masks till they are asked

Krishna and Veronica, International marketing help me a lot and all the procedures and everything went well and fantastic... Wish them good luck....

I m Sadhana Majumder from Bangladesh. Last time I travelled alone for my treatment. But I never felt alone when Mr. Pravin helped me a lot from everyside. When I meet to the OPD Department, Mr. Krishna took care of me. Every point someone gave me company to complete my pathology. It seemed I am family member of this hospital not a patient. All the Doctors are very familiar with their patients.

Good doctors and physio. Krishna from International Marketing was really helpful. And guided the process throughout the day.

Some of the doctors have very poor interpersonal skills and they don't have any process in place, service more or less similar to how most of the general hospitals operate.

Doctors are excellent but food provided to me when I was admitted was very bad. I had complained too but there was no response. I had literally fired the food supervisor on providing bad food. How can a patient get well if they are served lousy food. Imagine 2 big cups of boiled brinjal with watery dal and uneatable chapatis. How could my wife travel 33 kms away and cook food to come to hospital as per the catering staff. Why do they charge money per room that includes lunch/dinner/snacks?

Me and my wife came all alone from Dubai for treatment in your hospital. We got assistance from the every staff of the hospital and Dr. Kirti Bhushan was very nice andconsultant consultant us very well. Ms Veronica and Krishna from international marketing department help us very a lot throughout all the process. Hospital seems like a family to me. Thankyou

My Experience is good ,Mrs. Veronica Sarkar and krishna kanojiyafron internatinal marketing helpled me a lot guided us very smothly.

Iam satisfied with thier service Keep it up.....

My experience is very good. Dr p jagannath sir was very nice & helped me with my treatment.Ms Veronica and Mr. Krishna from international marketing help us throughtout all the process in the hospital. Thank you so much.

My Father had done surgery at all Raheja Hospital.very good Medical Treatment and food is excellent. service staff very polite Thank you so much

I went there with my younger sister for her breast treatment & operated in November 2021. It was a great experience with the international counselor Veronika mam & Krishna. They both gave incredible support to me not only mentally but also financially guided me as i was alone and had no idea where to go, what to do. My words would be very less in front of their cordial gratitude towards their international patients. Moreover, post operation the doctors and nurses had taken care of my sister very well and that's amazing.

Fully satisfied & wonderful experience with hospital service. All staff members are co-operative. Their was proper coordination with every doctors, nurses & all other department regarding any procedure or tests.

One of the best hospitals in mumbai,staff, their Cafeteria area, and each and every department is very good and corporative. The planning of the building is properly done and each and every department is properly connected considering the need of an hour. All departments are very well maintained and properly divided

Nursing staff are helpful and cooperative. Rmo are very helpful. Hk staff are courteous. 247 team had visited on my first day of admission and given complete information which will help me throughout my stay.

I got admitted to this hospital in March. To be honest I had never heard of this hospital until I got there. It can be rated as one of the best hospitals in Mumbai with excellent staff and doctors. To start with the security person at the entrance was very welcoming. Also, the staff, nurses, cleaners, and the pantry people were very nice and professional, courteous, and always greeting patients with smiles. They know their job! Every department I had been to ICU, X-ray, Isolation zone were all good. The equipment was well maintained, and they have the latest ones. I must emphasize that this hospital needs a 10/10 on cleanliness as this was something I never expected and really appreciated. I was in the general ward which was very clean. Even the restrooms in this ward was nice and clean. Although the food was very good at the start but soon after they changed the contract it got ok. The receptionist Karishma was very kind and helpful to me and my husband. Even our check out went off very smooth with no hassles. Thank you, S. L. Raheja Hospital team, for your hospitality. Do keep up your good standard. Everyone was so nice and helpful. I left the hospital with good memories and also recovered well! I will always recommend this hospital to anyone in future.

Team 247 helped a lot throughout my stay. All Doctors and Nurses are very supportive over here. Especially loved the Security service and their attentiveness to each and every thing happening around them. Cleanliness by the housekeeping was upto the mark. Thanks for being their with me in my worst time

Excellent care by all nursing and related supporting staff. Clean, hygienic and effective patient care. Special mention of excellent nursing staff, they are all very caring and affectionate to the patient. Very good experience, certainly excellent value for money spent. Keep it going ..wish you all the best.. 2

Hospital is expensive but the core services are very good. My experience with Oncology team is excellent. Doctors are easily available and they are sensitive. They do not waste time in unnecessaey tests. Housekeeping is excellent. Dietory services are excellent. Food is good. Nursing staff is well behaved. They charge more from an Insured person for a service which is charged less from a person paying directly. Hospital does not have PET-SCAN machine and Ambulance which is not expected from a big hospital like this. Overall the hospital is very good and can be recommended for treatment.

The hospital staff is courteous and strictly follow discipline. Cleanliness is just superb.Emergency admission and discharge process was somooth Food is good for patients and tailor made as per suggestions. Canteen facility is good for the attending members.

Excellent care by all nursing and related supporting staff. Clean, hygienic and effective patient care. Special mention of excellent nursing staff, ( special thanks to amruta musaval sister)they are all very caring and affectionate to the patient. Very good experience, certainly excellent value for money spent. Keep it going ..wish you all the best..

Security staff behaviour is very rude ... talking with visitors is very rude .. visitors come from long distance to meet patient and they said not allowed to seat in waiting are if one person carry pass who stay with patient then visitors how to show pass to security staff Very bad experience from security staff they behave like owners of the hospital ....all staff is not work seriously they make timepass everytime

Over all the services are excellent. Particularly the staff attitude is great. They were there all the time with us. Cleanliness and hygiene are good. I will come back again to this hospital in future, if required.

Doc dont value the patient time ..they do their own work and ..just for 1checkup they took around 2hr ..really they just play with the paitient time.. Plz value the time of every one..

It was a comfortable stay. The staff was very concerned and helpful. Overall a great experience. My mom had knee surgery and had the most fantastic team of staff looking after her - just exceptional. Keep up the good work. Thank You for Saving Our Life !

My experience at oncology daycare and OPD has been good. The staff at daycare is very kind and helpful. Cashless facility is handled very efficiently, again with the help of responsive team. Same goes for admission process, very efficient without having to go to the hospital. Refund of deposit is done in a timely manner too. Overall everything is excellent at raheja.

I'm really satisfied with the doctors work and efforts. It's been really going good since the first day. The treatment that we got here is amazing and we couldn't be more grateful. Thank u to all staffs for their service and friendly service.i would like to give an appreciation for the doctors,sisters and hospital for giving such a wonderful hospitality

This is not a review but a query. Why do you allow only 1 visitors at a time? Agreed that there has to be some decorum followed but sometimes 2 family members are needed for the aid of the patient or two visitors need to go along (as one is an aged person or not not well equipped with directions in a new hospital). You should allow min two visitors per patient.

Went there for mother’s knee replacement surgery. Each and every staff (medical and support) was well trained, polite, kind and professional. Dr. Vaibhav B Kasodekar and his team did a tremendous job taking care of the surgery as well as the post surgery treatment and precautions. The entire 5 days of admission went like a vacation. Most recommended!

The rooms were clean, very comfortable, and the staffs were amazing. They went over and beyond to help make our stay enjoyable. And one of the best thing is that all the shopping areas are near from Hotel Lucky and airport is just 20 mins far. I highly recommend this hotel

Patient was admitted on 6S-1-3 all services provided was good. Nurses took good care of my patient. Dr Arun bal is very cooperative

Good hospital but the facility management seriously needs to take care of the air conditioning here. Intolerable high temperatures in icu and wards. Also everyday probably around 7pm, the lobby and waiting area AC is either shutdown or adjusted to higher temperatures making it uncomfortable to stay, which shouldn't be done considering it's an IPD and 24/7 hospital.

They were kind, attentive and patient (ha!) I thought the hospital was great and made allowances for anything I needed. I stayed here for one night and was greeted with smiles and kind faces throughout!

I'm really satisfied with the doctors work and efforts. It's been really going good since the first day. The treatment that we got here is amazing and we couldn't be more grateful. Thank u to all staffs for their service and friendly service.i would like to give an appreciation for the doctors,sisters and hospital for giving such a wonderful hospitality

Highly professional service by doctors and nurses. Staff is quite knowledgeable and caring. Hospital is clean and well equipped. Dental care service is of international standards with dedicated staff.

Good service in this hospital I have been coming here 3-4 times.... When I was alone also in hospital they took care as family ... Never felt alone... Very good service highly satisfied with each team

The best part of this hospital is each and every stuffs are so co operative ,humble ,helpful ..every members of every sectors from doctors to management everyone make our journey easy and reliable..it was my very first time visit here but didn’t face any difficulties..greatful to all of you🙏

All staff was excellent very caring and cooperative they made my patient feel comfortable before procedure they visited on regular basis to see if patient is fine. Procedure went very well..very smiling faces and patient was very comfortable with the staff...the rmos and Dr, hk staff and Shankar from housekeeping is very caring and all other staff is excellent and we'll trained...Dr ravindra tankhiwale is excellent and would recommend him to anyone who needs treatment. Highly recommend this hospital... food services is excellent. Overall it is excellent.

I came from abroad to have my wisdom teeth removed by Dr Samrat Tawde. I would highly recommend him as I found his approach very professional and caring. I cannot fault the hospital in anyway as the service I received was absolutely fantastic. Swapne, from the international team was so helpful as she organised the entire procedure for me and I literally didn't have to do anything apart from presenting myself for the procedure. Everyone at the hospital including the anaesthetist and the nursing team were so kind. The hospital itself was very clean. I would highly recommend this hospital for anyone needing any kind of health intervention.

I was admitted in 9th south ward all the staff took good care of me... Dr visited everyday and nursing and housekeeping made me comfortable and was very helpful throughout the stay.

Cleanliness is maintained well. We thank Dr. Kaustubh Mahajan and his team for correct treatment and care. We also thank Dr. Lalit Panchal for kind visits and guidance.

SL Raheja hospital is extremely dependable to extend quality treatment to all. The Medical Welfare personnel should be reachable by all should they have a query on their billing. I had to wait few days to remove a wrong doctor visit in my bill, also the Blood Department should welcome donors to help reduce Blood transfusion charges. Better training is needed for male nurses, brothers , RMOs , Billing counters to work in perfect Sync. God bless the Management! Thanks so much

Overpriced, rooms not satisfactory. Negligence from the doctor cost us for postponing surgery, increased length of stay hence unnecessary additional expense to the patient.. does the management care about this?? To write one discharge summary took 2 hours and that too when no interventions were done, just for a stay of 5 hours. Highly overpriced for the available amenities. Staff are friendly but whatever delay happens bears a cost to the patient and no one else..very unhappy with the situation

Went for full body checkup. The hospital staff is overall friendly and helpful. The tests were fast and reports came in time. Also got a dental procedure done there and Thanks to Dr. Snehal and Dr. Varsha it all went smoothly. They explained and followed up with me at every step of the way. Would go back again for dental procedures to raheja for these two doctors!

My patient was admitted on 9th floor, All staff was excellent very caring and cooperative they made my patient feel comfortable before procedure they visited on regular basis to see if patient is fine. very smiling faces and patient was very comfortable with the staff. Doctors, Nurses & Housekeeping staff is very caring and all other staff is excellent. Dr. Arun Bal Sir & Other Assistant Doctors is excellent and would recommend him to anyone who needs treatment. Highly recommend this hospital... Food services is excellent. Overall it is excellent.