Criticare Asia Multispeciality Hospital & Research Centre- 24/7 Emergency Cashless Hospital in Andheri East image

Criticare Asia Multispeciality Hospital & Research Centre- 24/7 Emergency Cashless Hospital in Andheri East

Hospital Doctor General hospital Private hospital Orthopedic surgeon Specialized hospital Endoscopist

One of the Most Reviewed Specialized hospitals in Mumbai


Address

Plot No 516, Besides SBI, Teli Gali, Andheri East, Mumbai, Maharashtra 400069, India

Website

www.criticareasiahospital.com

Contact

+91 22 6231 6666

Rating on Google Maps

4.30 (3.1K reviews)

Open on Google Maps

Working Hours

  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: staff (82) hospital (78) good (66) patient (46) helpful (36) experience (34) care (30) Hospital (24) service (21) discharge (20)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Meherzad P. 1 year ago on Google
    They are completely understaffed, plus their billing department is absolutely rude and impolite. If you dont pay the deposit, they dont admit you, might as well keep suffering at their billing desk. The cashless facility is not cashless, I had to pay equivalent amount of deposit for my hospital charges. The ratings are as follows: Reception- 1/5 (keeps you waiting and somehow they on checkiing with other departments, seems lack of knowledge with receptionist) Billing Dept- 0/5 They are only hungry for money, the more the merrier. No humanity shown by the billing dept. Plus, me being a patient had to go to the billing dept to initiate and submit cashless details Nursing- 2/5 They are completely understaffed. A patient has to wait 3-5minutes if you ring the bell or call them by going at their desk. Cleanliness- 3/5 The cleaning staff cleans the washrooms once a day and so are floors and sheets. Accommodation for Relative- 0/5 No facilities for the relative that stays with the patient. I will not recommend this to any family or friends. The only reason I was here, since it is close to home or else I would have gotten myself admitted elsewhere.
    4 people found this review helpful 👍

  • 1/5 Manju P. 2 years ago on Google
    Worst hospital ever! Guys, if at all you genuinely want to save your or your loved ones life, DON'T EVER GO TO THIS HOSPITAL! Most of the ICU doctors are highly irresponsible and not at all efficient to manage critical patients. Negligence, negative thoughts, irresponsible, non attentive and low level of knowledge are the qualities of the ICU doctors here. Once your patient is inside you just leave it to GOD. Only couple of doctors are worth trusting and rest all are jokers out there always in picnic mood. During the night, all the staff including doctors, and nurse go to sleep, yes this happens in ICU (Intensive Care Unit). This review is based on my personal experience where they have put my patient in devastating state after multiple times they made life taking mistakes, my patient was on the path of recovery but now because of these jokers she is in Coma and doctors says very less chance of survival. Even after all this, the admin staff and management is so pathetic that they only ask for money, they will start following you where ever they see you in and around hospital. The positive reviews we see here looks fake because many of these names are from their staff itself. So, don't get fooled guys. Trust me guys, only if you intend to kill your loved ones you should go here.
    3 people found this review helpful 👍

  • 5/5 Yasharth S. 2 years ago on Google
    The hospital staff is really helpful and cleanliness is also appreciated I had my shoulder surgery here and it was a good experience bcoz of the hospital staff Thank you
    3 people found this review helpful 👍

  • 5/5 Jitender Singh B. 1 year ago on Google
    Pros 1)Admission process was smooth. 2)Behaviour of all staff were good and all were very supportive. 3)The hospital is neat and clean. 4) Overall the food quality was very good. Cons 1) Need a big improvement towards discharge and billing process which was very time consuming and gets you frustrated, so this is the only bad part which needs to be looked upon by the committee.
    3 people found this review helpful 👍

  • 5/5 Nikhil G. 1 year ago on Google
    Thanks to doctor and the complete staff including the ward boy,sisters and cleaners for the hospitality. Their complete attention and continuous followup helped me to recover soon and in much better way. Completely recommend to become healthy again. Thanks once again.
    2 people found this review helpful 👍

  • 5/5 Pranoy B. 1 year ago on Google
    The hospital has been extremely prompt in acknowledging & identifying the ailment, prompt in admission. Procedures and SOPs are very well defined and all departments including Casualty, ICU, Registration, Billing the Nursing desks were very helpful and took great care of my mother. We didn't face any trouble at the hospital at all from start to end.
    2 people found this review helpful 👍

  • 4/5 Sanskriti R. 1 year ago on Google
    Admission process was good. Staff was good. Hygiene needs to be more looked into. There should be a person appointed to check on patients and their families satisfaction on services provided daily. Overall I felt, they are a bit understaffed
    2 people found this review helpful 👍

  • 5/5 ROHIT P. 1 year ago on Google
    I had recently been admitted in Criti Care hospital for my Ear Surgery. The hospital staff were very good and helpful. She cares proper ways in the morning duty and as well as night duty and help is provided at all times as when needed. Food provided for patients is very good as like your home food and doctors recommendations for every meal. The hospital rooms and toilets are very clean. One more things... Thanks Criti Care staff members...
    2 people found this review helpful 👍

  • 3/5 Priyanka S. 1 year ago on Google
    The hospital is fine but the basic services here are challenging like: - before and post surgery we just didn't meet any doctor. We met someone only after 24 hours of operation. - My husband had immense pain jn the first night after surgery but there was no attending doctor that we could meet or who could guide us. - the tea and food quality was really poor. We didn't avail any of it except first time. - They need to fix their lift services. We were on the 8th floor and the lift takes forever to come. - though the nursing staff was good and helpful. Thanks!
    2 people found this review helpful 👍

  • 5/5 Pankaj A. 1 year ago on Google
    1)Admission process was smooth. 2)Behaviour of all staff were good and all were very supportive. 3)The hospital is neat and clean. 4) But rooms are very congested. 5)The switches of lift were not working properly. Lot of improvement needed in lift management. 6) Hospital has provided breakfast, Lunch, high tea and dinner for patient and food quality was very good.
    1 person found this review helpful 👍

  • 5/5 Nitesh D. 9 months ago on Google
    Recently, one of my family members underwent spine surgery and the doctor recommended a particular hospital over other options near our home. I must say that our experience was truly delightful. The hospital staff was not only highly professional but also incredibly supportive throughout the entire process. The ambience of the hospital was pleasant, and the overall management of the facility was commendable.
    1 person found this review helpful 👍

  • 4/5 PARIZAD S. 9 months ago on Google
    The overall experience at the hospital for my dad was good. Doctors are very prompt & on their toes to cure the patient. Nursing staff - sisters are knowledgeable & supportive. The rooms can be more cleaner. The quality of food can be improved.
    1 person found this review helpful 👍

  • 1/5 Manish S. 1 year ago on Google
    Very pathetic and worst experience. Doctors are very arrogant on general ward 3rd floor. No followup with patient from nurse after post operation (checking temperature, spo2, oxygen level, blood pressure). After ringing bell 2-3 times for any help from nurse and supporting staff but no body responding. lunch and dinner not serving on time as patient need to wait for that food very long time. No taste in food, quality of food is very bad and quantity is also less. Washroom not at all clean and hygiene. flush and jet spray not working on all the floor and it's very difficult to patient.
    1 person found this review helpful 👍

  • 5/5 Kannan A. 1 year ago on Google
    Excellent patient care provided. They have very good Doctors empanelled. Good services and care given by the Nurses I'm the hospital. Easy discharge procedures. Special mention of sister Sejal for explaining the post discharge care in detail
    1 person found this review helpful 👍

  • 4/5 Vina G. 1 year ago on Google
    Very good hospital! Doctors team is very expert and highly knowledgeable. Nurse and attendant staffs are very supportive. Medical facilities are good. Response is very fast by supporting team. hospital has network issues need to improve that.
    1 person found this review helpful 👍

  • 3/5 Raksha J. 2 years ago on Google
    We had knee replacement for my mother here and experience was good. Staff is helpful and cooperative. But few suggestions i would like to mention to administration. Pls.workout option for lift as the service is very slow and people need to wait for longtime. Food needs to be more tastier and served hot to patients. If package cost advised to patient or relative is exclusive of medicine cost it should be clearly informed to patient by admin and drs suggesting this hospital as well . Visitor needs a chair of sitting arrangement in deluxe room. Each room needs to have ac remote in deluxe if you are providing ac in each room. Overall good place and reasonable as well..
    1 person found this review helpful 👍

  • 4/5 Kedar P. 11 months ago on Google
    Discharge procedure should be fast. It took me 4.5 hours to get final billing done and get discharge, from the time my Dr. Cleared me for Discharge. All the nurses seems to be very busy with the paper work. I suggest, the hospital should make the process more software enabled. They should take clue from good hotels, where all departments, room service, restaurant, front desk, car hire, laundry etc provide services and the final billing time is just around 10 minutes. I hope the hospital management takes notice of this.
    1 person found this review helpful 👍

  • 5/5 Shaikh K. 1 year ago on Google
    1)Admission process was smooth. 2)Behaviour of all staff were good and all were very supportive. 3)The hospital is neat and clean. 4) Farin shah & nikhat and general ward sisters are well maintained cooperate. May allah bless them
    1 person found this review helpful 👍

  • 2/5 Rommel R. 1 year ago on Google
    When it comes to accounts especially insurance related consider service as a hundred percent municipal hospital at five star rates. Strongly advise corporate guys to tell your consultant to suggest a better place for surgeries. Two stars are FOR the operating consultant.
    1 person found this review helpful 👍

  • 1/5 nitin s. 10 months ago on Google
    Admitted my wife in the hospital and we been paying deluxe rate and it felt like worst than government hospital. Toilets were dirty as we entered and cockroaches. Looks like they don’t know how to keep the hospital clean and I can imagine how patient health can be compromised if they don’t know how to keep the hospital clean nurses don’t know the job I feel nobody cares they never bother to check after the baby was dilevered the next day we complain saying her urine is dark yellow but they are like normal when we brought her home she had fever when we showed to our doc it detected jaundice so the hospital never bothered really guys this private hospitals are just to fill there bank account . Someone needs to look in to dis but I doubt anyone cares
    1 person found this review helpful 👍

  • 4/5 Ravi Kacha (. 5 months ago on Google
    The hospital is very good, with the Doctor, staff and billing department. Staff will be available for 24x7 while I admit for 3 days. + nursing staff is in very quick response and cooperative. Needs some facility for attendant guardian to sleep overnight. Which is little not setisfy. Otherwise I put 5 star. I was admitted to this hospital in a very critical situation, In the Emergency word there was a doctor's and the staff was very polite to the patient and very helpful... Thank you Criticare Asia for being helpful.
    1 person found this review helpful 👍

  • 5/5 Tejas M. 2 years ago on Google
    I am Tejas Mehta, admitted to Criticare Hospital at Andheri East in Mumbai on 22/9/2021 for treatment of Covid 19 and discharged today, 02/10/ 2021. First of all, me and my family didn't have to think twice before choosing this hospital due to our Doctor being affiliated with this Hospital and also due to past excellent experience of having been treated by this hospital in April 2019. I have no words to express my sincere heartfelt gratitude for all the treatment, utmost care, "always on their toes" nature of all the staff, which led to my very comfortable recovery from the disease. I shall always remain grateful to the following ultra caring members of Team Criticare. Dr. Shishir Shah Dr. Nazneen Dr. Sonkar Dr. Ravi Dr. Mira Dr. Imran Sister Yogita Sister Sarita Brother Rajesh Sister Sejal Subhash Patil Ramakant And even all the cleaning staff. Although it was a long stay, never for a moment also, I felt any depression of any kind to go home faster. A big big thank to all of you.
    1 person found this review helpful 👍

  • 3/5 Haresh A. 10 months ago on Google
    I was admitted around 4 years ago on 7th floor where the AC remote was common for entire floor when raised my voice said remote was kept in my room. today the story repeats when my son was operated & occupied the suit room the same experience. One good thing the supervisor visits early Morning & ask us if we have any issues/complaints but won’t note our issues into the book he carries the reason known to him & only apologies for poor experience we had. In short I would strongly suggest management to seriously look into the small small issues which patient & their relatives faces during Hospitalisation. I really found this is one of the best hospital in our vicinity very neat & clean with good nursing & administration team who are really good by all means but are sometime helpless against rules framed by management. Hopping for some changes in mutual interest.

  • 3/5 Jason D. 10 months ago on Google
    Day1 experience upon admission was not good, even post repeated requests to do fasting sugar blood test this took 1.45hours to get done as result of which patient who is senior citizen had to remain hungry. Very slow and laid back action by admission staff and attending nurse. Other nurses were good on Day2 and cafetaria service is fast and punctual. On discharge action from nurses was good. Overall major scope for improvement in service and attending senior citizen patients.

  • 4/5 Kanchan M. 11 months ago on Google
    Hospital is well maintained. Medical staff and administration were very good. Took utmost care. When I took my request to billing representative, he behaved rudely.

  • 5/5 Om B. 10 months ago on Google
    My grandmother was admitted for fracture surgery. The overall experience was very good. Dr Londhe performed the surgery on my 90 year old grandmother on 2nd June and is being discharged now. The entire staff including RMOs, sisters, mavashis and mamas were very helpful and had a great experience . Even the food was really good. Everyday at least once we were asked about issues if any. Overall an excellent experience of hospitalsation.

  • 3/5 Kartik J. 10 months ago on Google
    I am overwhelmed with the treatment given to patient Dr are well qualified and nursing care is almost best at there workship. Also the care person are remarkable. But I am disappointed with the management staff which should we little more towards humanity.

  • 5/5 Soham D. 1 year ago on Google
    Excellent service with courteous staff! My aunt was admitted to the hospital and the staff obliged to work through the process quite smoothly. The staff was well behaved and were helpfull. Will highly recommend this hospital!

  • 5/5 one p. 10 months ago on Google
    Excellent hospital and great team of doctors here. Dr menon and his team of doctors and support staff in ICU are the best. Hats off to them for the continuous patient support and caring facilities. Would recommend criticare hospital for your loved ones treatment.

  • 4/5 Husain S. 10 months ago on Google
    Staff is amazing and takes very good care of the patients. The doctors are also very polite and treat all the patients genuinely. One thing to complain is the pricing. It's a little bit on the higher side. Apart from that a very nice hospital.

  • 5/5 Mittal K. 7 months ago on Google
    Great doctors. Very well trained staff which is very friendly, helpful and regularly checks on you with all your needs. From processing the cashless claim to the discharge was a really smooth process. Really clean rooms as well

  • 5/5 Ranjit Kumar S. 2 years ago on Google
    We are satisfied with the services and the treatment at the Hospital. Management of the facilities are excellent. We'll recommend for this Hospital. However, the food provided to the patient needs improvement. Even when stomach was upset same food was supplied. Salt in the food was on the higher side, it continued to be so even when informed. One event was very annoying was that one person came and said that the room number 701 was already pre-booked. The patient was admitted in room number 701. Question is whether this was proper? Even if it was pre-booked, it had to be informed while admitting the patient. However, we are extremely grateful and happy with the facilities at the Hospital. The Management is very efficient and helpful. We recommend this Hospital for treatment.

  • 3/5 NIVEDITA K. 3 months ago on Google New
    Service in genral is very discharge is taking forever. My patient was neglected by SUBSTAFF in ICU. Icu was very noisy ESPECIALLY at night. Food is bad. I dont agree with the policy that meds MUST be purchased inhouse. Charges are high. Hospital is very clean and pleasant. Senior Doctors are good.

  • 5/5 shreya k. 3 months ago on Google New
    Happy to share my feedback. Thank you so much Dr. Milind More, for the great care and surgery you performed on me. friendly approach with smiling face with his selfless service. All the staff are dedicated fully towards the patients care.

  • 4/5 Vaishali S. 5 months ago on Google
    The nursing and caring staff are very good. Surgeon was extremely helpful and caring. I will recommend him to all. The biggest issue was with insurance and TPA. However, the hospital helped us a bit with it.

  • 5/5 Shubham P. 4 months ago on Google
    Amazing service and care. All nurses take good care of you and all mama’s are very humble and supportive. The food is also good and reasonable. Doctors are very concerned and helpful

  • 4/5 Mohan W. 5 months ago on Google
    My wife was admitted here for knee replacement surgery. Dr. Londhe did an excellent job with her surgery. The OT staff were very caring and all the floor nurses and staff were quick and very helpful. The hospital should make some provision for parking near the location.

  • 5/5 Amit 5 months ago on Google
    My wife was admitted here for Maternity and our first child was born here. This is the best hospital in Andheri East. Very Neat and Clean. Sisters are fantastic , always available. We Had the Best Experience. Recommended to all👍

  • 3/5 Vaibhav P. 5 months ago on Google
    Happy to share my feedback. Doctors treatment was excellent and explained very well. Just only my last feedback is to improve communication gap in staff. Try to facilitate staff to arrange medicine from them self as it will be help full for customer and patient can get immediate medicine in absence of patient relatives as well as will be help for senior citizens. Itemised Bills needs to be provide with customer so that it will easy to understand.

  • 5/5 Kaval Niranjan R. 7 months ago on Google
    Excellent service.Staff very cooperative and helpful. This is our second experience. Last occasion my wife was operated for varicose vein and because of our past experience we selected Criticare Teli galli to all other hospitals Thank you all the staff members of the hospital for the help and cooperation extended to us. Wishing all the staff all the very Best.

  • 5/5 Dhiraj T. 7 months ago on Google
    One of the Best a Patient can get. Their Hospitality is non comparable. Right from Admission to Discharge. Though Admission (Casualty) needs some more improvement but rest of the dept. are worth praise worthy. Medical Dept. On duty Nurses, Doctors are fantastic. Always there for patients. Knowledge is excellent. Admin has too much care for patients. Billing Department is very helpful. They really help you with issues. Overall experience was fantastic. Much recommended. Thank You Dr. Ritesh Nazareth & Namjoshi Sir

  • 5/5 mahendra g. 10 months ago on Google
    Very satisfied with services and treatment. Staff was very polite. Special thanks to Mohammad Azhar for giving me excellent care and made me about as comfortable as I could be.i just like to thank and commend them all for making my experience as nice as it could possibly be.

  • 4/5 Digamber S. 7 months ago on Google
    We had good experience. The nursing staff was friendly, helpful and attentive. Admin staff made daily rounds to fix any issues with room, lights etc. Took one star out because 1. Discharge process was extremely long. It took entire day. After asking and reminding zillion times, we were finally able to get out after sunset, unacceptable. 2. While waiting for discharge, patient was completely ignored, medications skipped, negatively impacting patient. Again asking, reminding, escalating to get attention for the patient! Where did the attentive and efficient nursing staff of last 3 days go?

  • 5/5 Ajinkya T. 6 months ago on Google
    Very effective, easy and efficient. My father in law had an accident and damaged their nerve on wrist, the hospital staff and doctor treated everything well and they were discharge on same day. It was great experience, the staff and doctors are friendly and made things easier for us.

  • 3/5 Mayur P. 7 months ago on Google
    Good staff, good doctor, overall very cooperative. But size of room needs to considered and also some facility for attendant to sleep overnight especially for twin sharing rooms. Also hospital charges are not competitive, this needs revision for sure I changed my rating from 5 to 3 as discharge process for cash payment has already taken 4.5 hours and no one seem to care about such a long delay, finally escalation was made to Associate administrator who started looking in to this matter, but overall lot of scope for improvement with discharge process

  • 5/5 olinda d. 9 months ago on Google
    I had done knee replacement surgery of both my knees. The surgeon, the anaesthetist managed my pain well. The RMO, nurses, housekeeping, the helper, were very cooperative and patient. The canteen facility provide meals for the patient and attendent. Overall I have always had a good, caring experience at the hospital.

  • 5/5 Safala S. 9 months ago on Google
    Superb experience with my mum's knee surgery. Dr Atul Panghate is the best! Was awesome, quick surgery with fab post op recovery. Staff of the hospital are very attentive and helpful. Usually hospital food sucks, but this was good. All in all a great doctor and hospital experience. God bless!

  • 5/5 Surekha S. 9 months ago on Google
    Exceptional Care and a Homely Experience at Criti Care Asia Multi-speciality Hospital Rating: ★★★★★ I recently had the privilege of receiving treatment for my relative at Criti Care Asia Multi-speciality Hospital in Malad West, Mumbai, and I am delighted to share my experience with everyone. From the moment I stepped into the hospital until my discharge, I was thoroughly impressed by the excellent services provided by the doctors, nurses, and the entire staff. First and foremost, I had the opportunity to consult with Dr. Abhishek Wadkar, an experienced DM cardiologist. Dr. Wadkar's expertise and professionalism were exemplary. He not only possessed a deep understanding of his field but also took the time to listen attentively to my concerns. His diagnosis was accurate, and his treatment plan was tailored to my specific needs. Dr. Wadkar's polite and caring nature made me feel comfortable and confident in his hands, and I truly appreciate his dedication to patient care. The nursing staff at Criti Care Asia Hospital deserve special praise for their exceptional care and compassion. They were always by my side, providing round-the-clock assistance and monitoring my progress with great diligence. Their positive energy and genuine concern for patients truly made a difference in my overall experience. Despite their busy schedules, they never failed to extend a helping hand or offer a reassuring smile, creating a homely environment that eased any anxieties I had. The entire staff at Criti Care Asia Multi-speciality Hospital should be commended for their unwavering dedication to patient well-being. From the receptionists to the cleaning staff, everyone displayed a high level of professionalism and dedication. The hospital's environment was clean, organized, and well-maintained, contributing to a pleasant and comfortable stay. The location of the hospital is also advantageous, making it easily accessible to those in the Malad West area. Overall, my experience at Criti Care Asia Multi-speciality Hospital was exceptional, and I am grateful to have found such a remarkable healthcare facility. The doctors, including Dr. Abhijit Wadkar, the attentive nursing staff, and the entire team radiated positivity and ensured that every patient felt at home. I wholeheartedly thank everyone associated with this hospital for their commitment to delivering outstanding care and for making a challenging time in my life more manageable. I highly recommend Criti Care Asia Multi-speciality Hospital to anyone seeking top-notch medical services in a compassionate and welcoming environment.

  • 5/5 Viny M. 9 months ago on Google
    Staff is very helpful, obedient and courteous. Everything requested was duly provided without much delay. Only 1 thing about the hospital is that they were unable to provide the pre-booked private room which was a part of the Mediclaim package as it was a planned surgery . The reason was high footfall and the discharge formalities were delayed unexpectedly. If the management can work in streamlining things the experience will be more pleasant. Staff is really good and co-operative.

  • 5/5 Shirish S. 1 year ago on Google
    Recently I have undergone Robotic Surgery on y knee by magic hands of Dr Sanjay Londhe ar Criticare Andheri Hspital. Excellent nursing facilities. All staff well trained and very polite and caring. Hospital is very clean and excellent hygiene. Overall a great experience. Thank you CRITICARE.

  • 5/5 Nazneen S. 10 months ago on Google
    My family member was admited to Criti care andheri east the doctors were very good kept attending and guiding us very nicely, senior Sister Sushma always used to wish Good Morning with her sweet smile and sister Mayuri sister Pooja Mahale was very helpful, Bhagshree from ICU department was very sweet. Housekeeping and Ward Boy Rashid was also helpful. Good Service.

  • 4/5 Raman Sales M. 3 months ago on Google New
    My sister was aitted due to a medical emergency. Dr Chandan operated on her and he is an excellent surgeon. The floor nurses and support staff are quick on the call and extend all assistance.

  • 4/5 Minakshee J. 2 years ago on Google
    CritiCare Hospital has very good staff and maintaining good servises. Overall nice experience.

  • 3/5 Hryday N. 2 years ago on Google
    Need to include mavshi and mama to attend toilet emergencies and also need early breakfast schedule say round about 7.00 am. Rest is fine.

  • 5/5 Santok M. 2 years ago on Google
    Its a very good hospital, the nurse where very helpful including the support staff. Food quality was also good and was served after consulting with dietician. Not to forget the doctor who diagnosed the ilness quickly and started the treatment and i was ok in couple of days.

  • 4/5 Kedar V. 2 years ago on Google
    Good care and service given by hospital and easy commute to hospital was plus. Timely diagnosis and medication given by doctors. Thanks

  • 5/5 Bhushan H. 2 years ago on Google
    Dr. and staff caring and helpful. Food is good. Immediate Medical attention by nures and staff. Good communication

  • 3/5 ravindra r. 2 years ago on Google
    Please improve billing process, patients relative has to run from one another all the time even for the medicine, atleast when patient is admitted than at that time atleast it should be managed by hospital management. Please add more experience staff.. overall others service are good.

  • 5/5 Debashish G. 2 years ago on Google
    This is a good place. Very nice staff. Always helpful. Very neat and clean place. Food is good. Made me feel at home.

  • 5/5 Nergis P. 2 years ago on Google
    Doctors and staff caring and helpful. Great hospitality towards Senior citizen patient. Relative staying with Patients had fainted, was given immediate medical attention by nurses and staff.

  • 5/5 Mihir P. 2 years ago on Google
    We find Services of nursing staff very good. Very cordial & stay was also comfortable. Food service need some improvement & it is served cold. Balance all is four star

  • 5/5 Abhishek D. 2 years ago on Google
    Good people!! Happy staff does make a difference. Housekeeping is well behaved n staff attitude is very down to earth. Treatment was done on time and nothing was left incomplete. Everything was explained in detail from the admission to discharge. 10/10

  • 5/5 Chintan B. 2 years ago on Google
    It was good be here, As a patient service provided by this hospital was like a mother taking care for her son .

  • 3/5 Sudheer S. 2 years ago on Google
    Dr n staff were very helpful and cooperative. Food n service was excellent. My special THANKS to all of them.

  • 5/5 Savio D. 2 years ago on Google
    Great hospitality and good service provided by hospital staff and doctors. Nurse's are very helpful and they care of your family member's like thier own. Especially Nurse Ms. Sarita and Caretaker Ms. Vaishali Would recommend this hospital 10/10. Ps: Hospital charges are worth paying for the service and care they take of patients

  • 4/5 Shabana A. 2 years ago on Google
    Very nice taken good care of my mother Dr's r very co operative even nursing staff is very good didn't had any prblm staying there

  • 5/5 Asha K. 2 years ago on Google
    I was admitted for blood transfusion in the hospital for two days. The Doctors and nurses explained the entire process and helped me to relax during the process. The experience with nurses, word boys and other staff was also very good. Everyone here is cooperative and helpful. Thank you Criticare for such a nice gesture.

  • 5/5 Anuprita W. 2 years ago on Google
    Had an OS tightening procedure with Dr. Yamini Mehta. The entire operation was done hassle-free. Very good staff. The hospital has good facilities. Highly recommended.

  • 5/5 Sanskar G. 2 years ago on Google
    Good care and staff good We are satisfied with the services and the treatment at the Hospital. Management of the facilities are excellent. We'll recommend for this Hospital. However, the food provided to the patient needs improvement.

  • 5/5 Famida S. 2 years ago on Google
    Hospital service is really good... Doctors, Nurses, Janitor's were very helpful and polite. The hospital doesn't have typical hospital smell, hygiene is really good.

  • 4/5 Freddy B. 2 years ago on Google
    Hospital is well maintained. Surgery was successfully performed by Dr. Baghunde. Nurses, support staff and admissions were helpful and provided good service. Food quality was adequate. AC controls should be available in each room. Movement of file to the billing department is slow, long waiting period. The actual billing is pretty quick.

  • 4/5 Chetty S. 10 months ago on Google
    At first I wasn't impressed with the hospital as it looks like an office building. The room was triple sharing but very congested. There was no room for a relative to sleep properly or space for visitors to sit. The hospital is also costly compared to the facilities provided. However the staff is good and the doctors are helpful. They have been courteous towards the patient and the relatives. The discharge process takes very long inspite of completing all the billing process. The lifts are also super slow and there's no provision for patient lifts. I am editing the reviews every 2 hrs.

  • 5/5 Mangesh S. 1 year ago on Google
    This is to inform all that had a successful operation. The process was smooth and the care taking was excellent. The way the treat their patient is on another level. 10/10 for the hospitality. Thanks for the surgery. Hope i will be fine in few days.

  • 3/5 59 Mahesh K. 1 year ago on Google
    In addition to my review today for hospital rating, management Must work upon the discharge formalities much faster than anticipeted, as today I m about to get discharge as informed by my treating doctor but since 1pm to now 6 PM no single response from hospital insurance team, and the billing has to be elaborated by them before our discharge. Hope hospital team will take this in positive manner.

  • 5/5 Pratik D. 1 year ago on Google
    The hospital has got supportive staff and good ambience. The diagnosis and the treatment by DR. Rahul Shah is good. I have admitted my wife for gallbladder sludge issue they did not remove it instead gave medicines whereas others were insisting it to remove (hiranandani hospital). We are fully satisfied. We recommend this hospital blindly.

  • 5/5 Viral S. 1 year ago on Google
    Excellent Doctors, diagnostic facility and medical services .A very unique and advanced tech used for knee replacement called painless surgery. Service ( nursing , care takers ) staff is very professional and very prompt. I would suggest non sharing rooms they are very comfortable.

  • 5/5 NEHAL D. 1 year ago on Google
    My mother had been admitted to CC under emergency medical conditions. The Doctors, Nurses & support staff of 8th floor was extremely supportive and helpful. Made us feel extremely at ease. Will definitely recommend this hospital to all friends & relatives.

  • 5/5 Shankar S S. 2 years ago on Google
    One of best available medical facilities @ Andheri East. Expert doctors, experienced and flexible nursing staffs made my father's 3 weeks medical stay comfortable. Thanking Criti Care Andheri EAST Management for the wonderful services rendered to their patients. Keep up this good work!

  • 5/5 Sameer D. 2 years ago on Google
    We were referred by Dr. Padgaonkar for bone fracture surgery. Doctor and Nursing staff was excellent. Extremely helpful patient care staff. Facilities are very clean and well maintained. Billing and discharge process can be improved for improved efficiency

  • 5/5 Rajat K. 1 year ago on Google
    The sisters and support staff on our floor were great, always helpful and very prompt, however the maintenance team needs to pull their socks up. My wife was here with spine injury and upon informing that the mattress wasn't proper they just put extra sheets to cover it, not changing the mattress

  • 4/5 Sachin D. 2 years ago on Google
    Overall nice experience. Nice treatment. Cooperative staff. Nursing staff and their assisting staff is very careful. Good house keeping. Canteen service is inadequate and needs improvement. Some triple & twin sharing rooms are too congested. Basic needs of patient and their relatives are not taken into consideration while designing the rooms.

  • 5/5 shailesh a. 2 years ago on Google
    I was admitted due to backache, the hospital management was quite professional. The nursing staff was caring and would recommend anyone to avail this hospital service. Was admitted on bed no 506 B .

  • 4/5 Saurabh K. 2 years ago on Google
    Very good experience. Have been visiting the facility for years now. Staff is very cordial and helpful. Doctors are very renowned and experienced. Overall a very good experience..!!

  • 5/5 Shamim A. 2 years ago on Google
    Patient was brought at very critical condition due to high bp one side patient got paralytic. We brought to criti care Andheri East hospital for treatment, doctors with a great experience treated patient well which was very helpful for patient recovery. Caring staff, helpful,great facilities. Thank you

  • 5/5 Shaunakk P P. 2 years ago on Google
    Good people!! Happy staff does make a difference. Treatment was done on time and nothing was left incomplete. Everything was explained in detail from the admission to discharge. 10/10

  • 5/5 ulhas n. 2 years ago on Google
    Hospital stay was very nice. Staff is very nice and cooperative. Hospital is very clean and hygienic. All facilities very good. I wll definitely recommend this hospital to all.

  • 5/5 Vijaysingh D. 2 years ago on Google
    Very Good service. All sisters are very CO operative,very caring and loving. Food was also nice Atmosphere was also pleasurable Good management Thank u so much


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