Hampton By Hilton Poznań Old Town image

Hampton By Hilton Poznań Old Town

Hotel

Relaxed rooms in a straightforward hotel featuring a restaurant, a bar & a gym, plus free breakfast. People often mention hotel, breakfast, room, staff, location, good, rooms, great, clean, stay,


Address

Święty Marcin 6, 61-803 Poznań, Poland

Contact

+48 61 306 71 90

Price rating

$74/night

Rating on Google Maps

4.60 (1.2K reviews)

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Featured Reviews


Frequently mentioned in reviews: hotel (47) breakfast (29) room (29) staff (28) location (20) good (20) rooms (18) great (17) clean (17) stay (14)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Tamar Ra's Kitchen R. 2 years ago on Google
    I loved the hotel, which is centrally located, with beautiful views from rooms; Delicious and great breakfast in the morning: I loved the waffle maker the most (you can make your own Belgian waflles ;); they serve so many things during breakfast that it is even hard to choose 🙈
    2 people found this review helpful 👍

  • 1/5 navid g. 2 years ago on Google
    The hotel is new and clean, staff is friendly, location and the breakfast is good. However, I give low rating because when we arrive 8pm we are informed that the hotel does not have hot water and that they can not give us another hotel because they also have the same problem. A new hotel should have a back up water heating system. When I read the previous reviews it is apparent that this in not the first time it has happened. As Diamond member I had checked in online and they knew early that I will come and had the entire day to solve an alternative. Instead, I was offered either cancel the reservation or $25 in discount. as I had been travelling all day and was tired I did accept the discount and had no hot water during the entire stay (checked out noon the day after) . I was expecting more from Hilton also, at the time of check in we got 2 drink vouchers for alcoholic beverage according to the drinks butt when we tried to order a drink we were told that is is good for only water, soft drink coffee/tea or a beer. They should clearify if this is the case. Others Hamtons offer choice of one drink and one snack.. Please be also aware that the hotel has no parking. We did not find any parking in the street and ended up paying the scamers a hefty rate across the street for parking.
    2 people found this review helpful 👍

  • 1/5 D Z. 7 months ago on Google
    Worst hotel experience ever! Don't go here. I am a frequent traveller and visit a lot of hotels, but this one was a nightmare. On a 4 night stay I have been staying in 3 different rooms due to leaking air-co's. The whole floor wet, two times. Staff was not very helpful, just gave me an other room, because there was nobody available to fix it. Then the next room got the same problems. Again nobody to fix it and again had to move to an other room. The unfriendly hotel manager explained that they had already 3 other rooms with a leaking air-co this summer. Why didn't they fix it already? The 3rd room, the last night, had an air-co making very loud noises during the night, louder than normal, so I had to shut it down. Making the room to hot and having a bad sleep. I send a complaint, but the hotel manager never replied to it. He did offer a 20% discount, when I had to move to the 3rd room, but I declined that in my email. That 20% does not meet the trouble they got me into in this horrible hotel. Also the breakfast is very basic, by the way, and not very clean (found a long hair in the bathroom). The location is good though and Poznan is great. But currently the old town is under construction, be aware of that.
    1 person found this review helpful 👍

  • 1/5 Selin K. 4 months ago on Google
    If you have problems in your room, you will have to take care of yourself, because the staff will not care. Air conditioner will not heat the room as it is broken and making noises. Of course staff will not help. You will wake up cold while sleeping. All this with Hilton quality. If you want to sleep in a fridge, Hilton in Poznan is recomended! The worst hotel I have ever experienced in my life. Even a star is too much for this place.
    1 person found this review helpful 👍

  • 5/5 Mariusz S. 1 year ago on Google
    The best Hampton you have ever stayied! The rooms clean and comfortable. Elegant interior. Gives a vibe of a high end hotel. Breakfast complimentary and better than Hilton or Double Tree. I am not joking they have better breakfasts! Big shout out to Paulina the receptionist!
    1 person found this review helpful 👍

  • 5/5 Maryna B. 1 year ago on Google
    Love this hotel! Breakfast is so good, delicious and a lot of food and drinks for you to choose. People are nice and wonderful service!
    1 person found this review helpful 👍

  • 4/5 Donald M. 1 year ago on Google
    This hotel I would recommend,as it's a well run operation. The rooms, lounge,breakfast, and layout was spot on. The reception was very efficient, and polite. Value for money was of the scale. We were there for five days, for my nephew's wedding, to his Polish partner. It was she who booked us there as she knew it was the best for the price, so really why pay more for a room, for less value for money.
    1 person found this review helpful 👍

  • 1/5 Chris W. 1 year ago on Google
    Bad service. Requested extra towels and a clogged shower and no one showed up. Definitely the quality is low for a hilton hotel. Also when I checked out. The employee never asked about my stay

  • 5/5 Rafał N. 1 year ago on Google
    Nice and modern hotel in the city center. Rooms are clean and silent so it's not a problem to have a good sleep. Bar was open to 10 PM so it can be a problem if you come back at night.

  • 3/5 Meadhbh K. 1 year ago on Google
    The hotel was beautiful, very clean and in a great location. The reason I gave three stars was because I found some of the staff unfriendly. My brother very young brother spilled a cup of coffee, immediately a girl with very black hair and dark clothing from the staff came to help. She was very helpful and kind. But when we went to apologise for the miniature spillage, the manager with tattoos was very very rude to us and wasn’t at all understanding that my brother is young. He is the reason I wouldn’t go back there. They also make you rush to have your breakfast there. Shoutout to the girl with black hair she was very nice !!

  • 5/5 JOHN M. 1 year ago on Google
    Great location within 200m of the old town ...Very friendly staff and the room was exceptional ...They provide an amazing breakfast and fir the evening hot food from a small selection of dishes PERFECT for a weekend break

  • 5/5 Marta �. 1 year ago on Google
    Great location, awesome cuisine- especially breakfasts, cozy space, comfy beds, nice cosmetics. Highly recommend :)

  • 3/5 Sylwester P. 10 months ago on Google
    The rooms are nice and spacious, but the service is very wobbly with check in for 2 night with reception not able to allocate the same room for 2 nights. Not acknowledgment of the inconvenience apart of fact than I did double check by myself on my way to my appointment if I am OK to stay longer in the same room. Regardless I moved from floor 4 to 2nd last minute and left my charger in the room behind. On my return I ask about my charger is been found but locked in office with no access even I stay another night in the same hotel. Still is been not returned, simple things make so difficult, worth to work on customer services and guest experiences.

  • 5/5 Jeff B. 10 months ago on Google
    Hard to believe this is a Hampton Inn. It is, by far, the nicest one I've ever stayed at, with service and styling closer to a Conrad. Very friendly staff, great location with easy walking around the city center and relatively close to the main rail station. Breakfast was absolutely delicious, with many options. Would absolutely look forward to staying here again.

  • 5/5 Valentin B. 11 months ago on Google
    Well, here are something good and something that could be improved. Let's take a summary step by step. As always there is friendly staff which meets you with a smile. I would like to say "thank u" for a guy, who provided us a "voucher for a welcome drink" 'cause my wife has a birthday (it's not a rule but I asked him about 'something' and he met me with a hospitality). Room is good as always (not too big and not too small). Tasty breakfast was included and I realized that it's an important part for a successful day (at least for me). So, it's a first part. Let's jump to part "what could be improved". Room. There are 2 bullet points: it will be good to update names for the "Body lotion" and "Hand soap" 'cause there is mismatch between name in English and name in Polish; also please checked toilet flush button 'cause one of them doesn't work. Breakfast. There are 4 simply points. First: please, lubricate the waffle iron mount because it squeaks. Second: it will be good to swap oat meal and grilled vegetables plates 'cause it's very easy to drop vegetables into oat meal (believe me). Third: I would like to propose to make some "target circle" for cup in the coffee machine (it will minimize misunderstanding between guest and coffee machine when he/she doesn't know where exactly put the cup so that the coffee pours into the cup). Fourth: the plate trays are very small. It's enough only for one plate, no more (or plates are too big). And finally. It's a nice place right in the city center with incredible tasty "Selekcja lodów" 🫠

  • 3/5 SunShine 11 months ago on Google
    I was here for 3 nights (on business trip) as Sheraton was fully booked. The hotel in itself is good, location is awesome and I was given a quiet room as requested. Check out is 11, which I missed to note. Fridge, slippers, bottle opener - are not provided in the queen room. (Most of the) staff are pleasant, specially the ones in F&B (restaurant). I loved the toileteries, specially the body lotion. I really liked the breakfast spread - enough food options for people like me who dont eat meat! The cottage cheese/potato croquets and sweet cheese pancake are just amazing. I would have given a 4 star rating, however I requested at the reception if I could pack 1 or 2 extra croquests - as I really loved them - but I was denied and it was totally embarassing and awkward. Probably I should have asked the breakfast staff!

  • 3/5 C Y. 11 months ago on Google
    Room is clean and contemporary. Hotel is centrally located near tram stops. Hotel Parking is 5 min walk from the hotel. Breakfast has excellent selections.

  • 5/5 Matthew M. 1 year ago on Google
    Great hotel in the central city of Poznan. Service and Customer Service is great. Hotel does have a underground garage, however you have to be mindful of the size of your vehicle. Access to garage is a vehicle elevator.

  • 4/5 K W. 8 months ago on Google
    Great location. Great breakfast bar. Room a little barebones (needed a plastic spoon but there wasn’t one in the room, only coffee stirrers. Could have also used paper cups for coffee on the go). Internet worked well.

  • 4/5 Kat 8 months ago on Google
    The rooms are a bit small, but it’s very quiet and you can’t hear anything outside of your room. The breakfast is very good! There are lots of options and it’s delicious. Would definitely recommend eating the breakfast! The hotel is close to the old town, and it’s easy to get around too.

  • 5/5 David D. 8 months ago on Google
    Comfortable and clean room , good buffet breakfast. Kind and helpful staff. Good location, close to city centre.

  • 5/5 Philipp N. 8 months ago on Google
    Clean, good equipped rooms, nice staff and very close to Poznan old town.

  • 5/5 Chris F. 3 months ago on Google New
    The hotel is very well decorated and inviting, and the staff were very welcoming on arrival. The hotel lobby is very clean as we're the lifts and the rooms themselves, which have plenty of facilities. You can tell it is a very well cared for hotel. Complimentary breakfast was great every day, with a large choice of options including vegetarian-friendly which I found useful. Also a great location with so many things in walking distance or public transport just outside if needed. I didn't use the fitness facilities but would in the future knowing there are some available. Highly recommend the hotel and I will be returning again on future visits.

  • 5/5 Luke P. 5 months ago on Google
    I recently had the pleasure of staying at your hotel and I must say it was a truly remarkable experience. From the moment I arrived, I was greeted by friendly and attentive staff members who made me feel welcome and valued as a guest. The rooms were clean, spacious, and beautifully decorated, providing the perfect atmosphere for relaxation. The amenities offered were top-notch, from the luxurious bedding to the well-equipped fitness center. The hotel's location was also ideal, with easy access to popular attractions and dining options. I appreciated the helpful recommendations provided by the knowledgeable staff, which made my stay even more enjoyable. Furthermore, the level of service I received throughout my stay was exceptional. Every request I had was promptly and efficiently taken care of, leaving me feeling well-cared for and satisfied. Overall, I can confidently say that my experience at your hotel exceeded my expectations in every way. I would highly recommend it to anyone seeking a first-class accommodation with excellent service. Thank you for making my stay memorable, and I look forward to returning in the future.

  • 5/5 Damiel D. 3 months ago on Google New
    The hotel itself is very cozy and perfectly located. The staff is polite and pleasant. One big minus of the toilet brush is a complete disaster! I took it in my hand and couldn't believe my eyes. Does the hotel not have the ability to exchange small essentials? how does the hotel manager and hotel lady follow who should check the room after cleaning?

  • 5/5 Alicja G. 5 months ago on Google
    This place will always be my number 1 hotel stop in Poznan. What can I say, convenient location, wonderful staff, great food, clean and updated rooms. Thank you for always making me feel special at your hotel.

  • 5/5 Anna L. 7 months ago on Google
    Highly recommend this hotel. The location is perfect. The staff was friendly, helpful and always smiling 😊 great choice at the breakfast. The rooms were immaculate. It was my second time staying there, and already booked for October.

  • 3/5 Hilary M. 2 years ago on Google
    The hotel is pretty comfortable and clean. The location is great. However if you by mistake select the premium internet (not by chance the 1st choice), even if you deselect a second later without actually using a single Kilobyte, you are still charged and billed for that! Not a lot of money but it really is robbery

  • 5/5 Tom R. 2 years ago on Google
    Excellent location and great facilities. The staff is wonderful!

  • 4/5 Gwidon G. 2 years ago on Google
    Super place, very friendly young staff, very clean and very good breakfast, high quality, with the price.

  • 5/5 Александра �. 2 years ago on Google
    Amazing hotel! Friendly service, beautiful breakfast and nice bar menu. Bar is open 24 hours daily! Rooms are small but functional and have everything you need. Will definitely be back!

  • 3/5 George P. 2 years ago on Google
    This is a nice hotel in the most charming part of Poznan. The staff is mostly friendly although not helpful when it comes to necessary things like laundry or getting change. Onsite dining is not up to American standards so be prepared to get out and about to find food.

  • 5/5 Marek K. 2 years ago on Google
    Great location, with walkking distance to most iconic atractions of Poznan, topped up with fantastic, helpful staff. Quiet rooms with one of the most comfortables beds. Wast selection of breakfast food. All delivered with increased COVID-19 sanitiray care. Highly recommended!

  • 5/5 Maciej S. 2 years ago on Google
    5 stars goes to Hampton By Hilton Poznań. Hotel participated in a small Birthday Event for my friend last week. Good quality, nice staff and pleasant stay.

  • 5/5 Filip S. 2 years ago on Google
    Excellent hotel. Very clean and friendly personnel. Breakfast was very good. Nice restaurant which is open until 22h. Excellent bar.

  • 5/5 Emi H. 2 years ago on Google
    Great bed, spacious room and amazing breakfast. It is very close to the old town. Highly recommended!

  • 4/5 Christian G. 2 years ago on Google
    Good Location, friendly service but rooms are a little small, so are the beds (Queensize only)

  • 5/5 Aditya D. 2 years ago on Google
    Hilton- the name is enough to speak about quality! Extremely cozy and clean rooms. Parking was free. You need to be a bit too cautious in getting the car into the lift as the lift takes your car down in the parking. Hotel is situated in the heart of the city and so you can take a nice walk in the evening. Was a perfect business stay for me!

  • 5/5 Gidon I. 1 year ago on Google
    SUPERB! The hotel is in a great location. The rooms themselves are what you expect of a Hilton hotel BUT what really stands out is the service personal. Never i have seen staff take away used dishes at the breakfast area that quickly and always smiling. VERY GOOD! (one thing though just as a tip... being an ex hotel manager i like it a lot to support hard working people, not only by tips, most of all by making their work easier. So my tip is to install one table at the breakfast where helpful people like me can drop off the tablet with used dishes, best in a location that is close to the dish washing.) All in all i highly recommend the Hampton by Hilton, because it is simply an amazing place with an amazing staff! (Keep up the good work!)

  • 5/5 Ruth S. 2 years ago on Google
    Hotel is very clean, very good breakfast, friendly staff and is very near to old market square. Would definitely recommend!

  • 5/5 christian t. 2 years ago on Google
    Nice located hotel good value of money nice room good breakfast clean every were good quality staff recommend

  • 4/5 Jeremy C. 2 years ago on Google
    Amazing place, comfortable beds, highly recommended.

  • 4/5 Romanes M. 1 year ago on Google
    Mixed review, couldn't give 5 stars, and couldn't give it 3 stars. Staff was great, spoke English, breakfast 👌, location probably the best in Poznan. Now reasons why didn't get 5 stars. Really can't blame construction on the hotel, but was a lot going on in the area. The rooms. This is a representation of Hilton, which is held to a high standard. Entrance was Hilton like. Elevator, Hilton like. Rooms below average. How do you not have a fridge or dresser. Trying to put stuff away was useless. Nice room except for the stuff that really counts. Hopefully they will work on getting better. This would be the best place to stay!

  • 3/5 Robster (. 1 year ago on Google
    The check in process was seamless and the service was friendly. The room was a little dirty with hair everywhere in the bathroom, and even in the bed which was a little gross. The location is perfect and within a short walking distance to the square and great bars and restaurants.

  • 4/5 Salah N. 1 year ago on Google
    As the name indicates, located in the heart of the old town. A couple minutes from the famous Old Market Square and a few minutes from the Stary Browar shopping mall. Rooms are a bit small but very nice with a very comfortable bed. The breakfast buffet has everything you want and more. 5 stars breakfast for sure.

  • 4/5 Dominik S. 1 year ago on Google
    very nice stay, great food (both breakfast and lunch/dinner was great here), and very clean rooms. unfortunately one star i subtracted since the beds were subpar in comfort relative to other similarly budgeted hotels, and the shower didn't get too warm, definitely not as warm as indicated on the temperature-indicating handle. i must add that this hampton had fantastic staff, each employee was lovely!

  • 4/5 Yuval H. 1 year ago on Google
    Good hotel overall and great breakfast. Two reasons I rated a four and not 5: 1. Shower had no door and glass covered only half way the shower area. This means that while you shower the water splashes out of the shower area then you have to wipe the floor. 2. I've ordered a regular room but received a disabled person's room. Upon going to the reception asking to change, the person at the front desk was not willing to change the room. She mentioned that it is not possible because they are fully booked; I told her to give the disabled room to someone else given that I arrived early (around 2 pm) for the check in but she just was not willing to do this. Only after I asked to speak to a manager was it all of the sudden possible to make the switch. Thank you to the manager but bad service from the front desk receptionist.

  • 5/5 Kevin L. 2 years ago on Google
    Lovely hotel. Excellent customer service.

  • 3/5 elena s. 1 year ago on Google
    If you decide to stay in this hotel remember not to stay in the room number 407 , there are terrible smell I couldn't find where the smell came from it was ever air-conditioning, drain or toilet. I gotvto change the room. Location is perfect shopping centre very close a lot of places to eat. Just a bit disappointing that Old Town Square was dug up due to reconstruction.


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