1/5 Eloise A. 1 year ago on Google
Please
don’t
eat
here.
The
staff
are
arrogant/rude,
slow
and
don’t
speak
Italian
or
English
very
well
(despite
being
an
“authentic”
Italian
restaurant).
Even
if
you
speak
Czech,
I
would
give
it
a
miss.
This
was
the
worst
service
I
have
ever
received
in
Europe,
let
alone
Prague.
The
food
was
also
very
average
and
expensive.
We
arrived
at
7.30,
after
waiting
to
be
greeted
for
10
mins.
We
finally
received
menus
at
7.45
and
ordered
at
7.50.
After
waiting
for
55
minutes,
we
didn’t
receive
our
entree
(caprese
-
they
had
a
type
of
buffalo
mozzarella
we
wanted
to
try).
We
enquired
about
this
to
TWO
various
wait
staff
and
both
said
they
would
find
out.
They
then
proceeded
to
not
tell
anyone
else,
or
the
kitchen,
and
serve
other
tables.
When
we
asked
the
restaurant
manager
at
8.55
(
over
1
hour
later)
he
said
he
would
find
out
about
it.
2
minutes
later,
we
received
both
mains.
The
waiter
said
they
forgot
about
the
salad
but
could
bring
it
after
the
meal.
No
apology,
no
offer
to
give
the
salad
for
free
given
we
had
waited
an
hour.
We
said
don’t
worry
about
it.
We
didn’t
want
an
entree
after
our
meal.
We
ordered
two
pastas
-
one
frutta
di
mare
(rigatoni)
and
the
other
was
spaghetti
with
lobster.
The
pasta
was
cold
and
extremely
al
dente
(read:
uncooked).
Portions
were
very
small.
I
wanted
to
send
the
food
back
but
my
partner
said
it
wasn’t
worth
it
after
the
wait.
My
family
is
Italian
and
I
have
lived
in
Italy
before
and
was
expecting
an
extremely,
high
quality
meal.
The
only
good
thing
I
have
to
say
about
the
meal
is
that
it
was
presented
nicely.
There
was
also
a
table
of
5
men
who
we
were
receiving
all
the
attention
from
waitstaff
throughout
the
night.
This
table
was
really
loud
and
had
no
regard
for
other
customers.
It
was
clear
that
the
staff
only
cared
about
them.
We
literally
had
to
call
out
to
staff
to
get
their
attention
to
get
a
menu,
order
food
or
drinks.
Most
irritatingly,
the
restaurant
was
half
empty
and
there
was
5
serving
staff
on
plus
the
restaurant
manager.
There
was
no
reason
for
such
poor
service.
Overall
it
was
horrible
service
and
below
average
food
at
a
massive
price
tag.
Try
Mlynec-
we
ate
there
the
night
before.
Similar
prices,
AMAZING
food
and
excellent
service.
Don’t
waste
your
money
at
aromi.
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