Featured Reviews


Frequently mentioned in reviews: hotel (30) breakfast (26) room (24) good (20) staff (17) clean (15) rooms (15) reception (14) great (12) stay (10)
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  • 1/5 David L. 2 years ago on Google
    It was the worst 40 days of my life. No internet and the reception didnt care about it. The breakfast wasnt like the images. The overall maintenance was sloppy sometimes dirty and dusty.
    3 people found this review helpful 👍

  • 1/5 Cristina S. 2 years ago on Google
    Unfortunately this hotel has internet problems for at least ten days and manager goes on vacation without no one to replace her and no solution for the problem. Hotel staff can't do nothing and problems remain even though they have complains every day.
    2 people found this review helpful 👍

  • 5/5 Sigrid K. 9 months ago on Google
    Hotel has got its own parking,which you have to pay. Rooms are very clean. For breakfast,which is self-service, they have anything you want and need. Staff is very helpful.
    2 people found this review helpful 👍

  • 4/5 Vitaliy 8 months ago on Google
    We were 6 for 3 nights on New 2023 Year eve. The hotel is modern design, reception was extremely slow (there were trainees) we waited 40 min for check-in of a group of 5 people before us. The spa zone didn't work (reconstruction according to them, hmm). The worst was one waitress (45-55 y.old) in the restaurant of the hotel where we had dinner. She didn't smile at all, asked ONE of our group for the order and walked away. When we called he, she returned, took an order from another one person and walked away. This style continued until we requested management to change the waitress, which was 20-30 y.old, polite and attentive until the end of the evening. The music in the resto was way loud as we were in the disco. We met similar behaviour of waitress of similar age in the first resto when we entered Czechia from Germany. I suspect that is the rudiments (I hope) of Moscovia's dominance and deformation of the people's attitude to each other.
    2 people found this review helpful 👍

  • 5/5 Claudio S. 1 year ago on Google
    Friendly staff (especially at breakfast and in the restaurant), located at a tram stop which brings you directly into the city center, very clean rooms. We ate two times at their restaurant. Prices are surprisingly cheap and the food was pretty good. Unfortunately at NYE, there was no vegetarian meal on the menu. The staff was friendly and fast. (Tbf I also didn't ask if they had any because it seem very busy and then you don't wanna make extra work to the kitchen when they are already fully booked) Every single staff member at breakfast was suuuuuper friendly and they were quick with clearing up the table. The buffet was sumptuous and if something was empty, they filled it up quickly. I also would pay more if the food from the buffet were more local (yogurt from Italy, milk from aro...) We are running a hotel on our own, so I think the only downside was the reception. When checking in the staff first finished their small talk and didn't recognize us at all, then they couldn't find us in the system although they had our passports and we booked with the hotel directly...all in all this was a bit chaotic and took way too long. (Especially when you are on the road for 10+ hours) We asked, where we can buy a 3-day tram ticket and they told us they don't sell it here but we can get one at the rail station only to find out on our last day that there is a ticket machine at the parking lot, right next to the steps down to the tram stop. If I'm thinking back, we had a pleasant stay at this hotel and if I'm in Prague anytime soon I definitely will book this hotel again.
    2 people found this review helpful 👍

  • 5/5 Antonia-Cătălina O. 5 months ago on Google
    It was a great stay, great prices for what it has to offer, clean room and bathroom, nice breakfast, close to the tram station . My only comment would be about the room door, if you do not slam it , it doesn't lock. I've tried several times to close it with respect for the other guests staying in the hotel, but it remained open. But if you slam it, it closes properly and locks. Not a problem for me but may be a problem for the others. Otherwise, I would definitely come back again, anytime. Highly recommend it.
    1 person found this review helpful 👍

  • 5/5 Emma L. 2 years ago on Google
    It is really good hotel, best hotel, really best breakfast,clean rooms, good equipment and njce staff, i will visit you again
    1 person found this review helpful 👍

  • 5/5 Melvyn E. 5 years ago on Google
    We booked on a deal so great value. Large clean modern room with television and coffee making. Safe and mini bar. Fabulous large clean bathroom with underfloor heating and large shower. Lots of hot water. All staff encountered very frequently and efficient.
    1 person found this review helpful 👍

  • 5/5 Luana 1 year ago on Google
    Very comfortable place to stay. Amazing restaurant and breakfast.

  • 5/5 Oana R. 1 year ago on Google
    The hotel is excellent. The staff is nice and the rooms are very clean. The hotel also has a restaurant and a bar but we didn't have time to try them.

  • 1/5 Sami 1 year ago on Google
    Park: very poor. Reception and Restaurant: My room price was around 2090, and after I paid i went to the room and controlled the bill , I saw that they booked 3200 so I went and I asked for what they said its a mistake and they will refund me the money. I tried to call reception and Restaurant to order something to eat or drink So after many times no one answered, I went to the reception and I saw that the receptionist were not busy and having small talk. So I asked if they have room service and if I can get something to eat they said Restaurant is closed. On the website Restaurant should be until 23:00 open And I tried to order at 22:20 so there is almost an hour!. After that I wanted to get two drinks to the room They said go to the Restaurant and order the drinks and take it with you. which I finde it not correct for 4 Stars hotel. I got two drinks, the price was 120 which I paid, After I went home I checked what I spent, And I saw that they made a refund for the 120 and booked 144 which I don’t know why they did that and I find that really incorrect. Room was good Hotel looks good But if someone is planning to rest a day like me I don’t suggest Because you have to do a lot of things on this day

  • 2/5 Luís M. 1 year ago on Google
    At the beginning we were check in by a lady really nice to us, but she told us that the breakfast was from 6h30 to 11 am, and we had 2 welcome drinks. Soo we went to the bar and the lady told us that the welcome drink was until 18h… it was 22h30 After a few minutes the lady from the bar accepted us to serve our drinks, was not nice at all to us, the staff from the bar was really rude we commented All good to that, the room was perfect like the photos, but the nightmare started at 8h30, when the cleaning lady didn’t knock in our door and just opens like nothing happen. Was a little bit disturbing but ok… we arrive to breakfast at 10h05 and the lady in the restaurant firstly didn’t speak English at all… so she calls a guy from reception to talk to us and he said that breakfast just ended which was a little bit misappropriation because he told us that if we wanted to eat “JUST EAT FAST”… It was really annoying because we just wanted a calm breakfast, and the staff was just looking at us making some pressure, not really professional at all!! Soo thats why I rate 2 starts, staff for English people really bad, rooms were good Breakfast was ok…

  • 1/5 K R. 1 year ago on Google
    - Parking- always full while ticket machine provides you with the ticket to get in. When leaving parking place you need to put ticket into the machine twice as for the first time you are going to be rejected - massages: booking online doesnt work, therefore dont rely on online reservation. At the reception you will be refused. Making reservations over phone call will be confirmed, however, when coming they claim you didn’t make any appointment. - lady at the reception desk (dark hair, intensive makeup) very impolite to the clients with no effort to help or provide with a solution. Saying rather “i dont know what to do” instead

  • 5/5 Alina P. 7 months ago on Google
    Spacious beautiful rooms, attentive staff and delicious breakfast. We were pleased to stay on holiday exactly in this hotel. Thank you, we recommend it!

  • 4/5 Oana M. 1 year ago on Google
    The hotel is excellent in terms of cleanliness, facilities and wide variety of breakfast dishes. However, when I arrived, after a 12-hour trip from Romania, I stood waiting for about 15 minutes in front of the reception desk for the receptionist to finish her laugh on the phone and she didn't seem bothered at all by my presence there. It was only when I put my identity card on the desk that she raised her eyes as if she was doing me a great favour.

  • 5/5 Learning L. 8 months ago on Google
    It great location, just a few meters from the tram stations direct to the City centre and main station and breakfast generally everything is perfect, thanks for everything

  • 4/5 Amal’s E. 5 months ago on Google
    A very good hotel to stay outside the city center. Rooms are good size, clean, and comfortable beds and fluffy towels. The housekeeping is very superficial and the towels are not changed (we stayed 4nights). The receptionist was very strict about the 3 pm check in time, without even checking if rooms may have been ready. We arrived at 12 noon. The main and glaring issue for us is parking, since the parking lot is small and difficult to navigate, in addition you may not find a spot if you come later in evening. I have to say that the breakfast buffet is excellent with good choice of hot drinks, vegetables, and fruits plus some hot food items.

  • 5/5 Jan U. 4 months ago on Google
    Special thanks to Nicol (reception) for her friendly and proactive access

  • 3/5 Florian G. 2 years ago on Google
    The Hotel itself is quite good. I like the design and the breakfast, the rooms are a good size too. However, if you come on business, be prepared to use your own hotspot for your WiFi needs. The wifi does not cover all rooms, so you either work in the public areas or you use your mobile phone. Not too great considering the Hotel is quite good with everything else.

  • 1/5 VT T. 1 year ago on Google
    Pleasant stay ruined by inaccurate breakfast time. Look, we have planned our entire day and woke up very early because we had to get to the bus station by 8 am for a day trip to Karlory Vary. It’s written on the key card provided to us that breakfast starts at 6:30 am and there is even a signed posted outside the breakfast lounge that it indeed starts at 6:30 am. So we went there on the dot only to be turned away by a staff saying it starts at 7 am. It’s so annoying that we would have to wait for 30 more minutes and rush eating just to catch our bus.

  • 2/5 Lucia Y. 1 year ago on Google
    Attention, many letters! I like an old building and enjoy beauty of architecture. But I prefer to stay in a new and modern hotels. As this Golf hotel should be. Actually its really still new hotel, but there are plenty BUT! Starting that it looks cheap! Secondly - cooperayoon. No response to pre-arrival e-mail with requests (not from reception or reservation). Then I had to make a call. Reservation didt respond. Lady from reception by phone was careless. And actually my call was useless as well, as nothing what I asked (double bed and quite room) was mentioned in our profile. Terrible check in. No customer sevice attitude at all. They gave a room with a strong smoking smell (and its not smoking hotel), and they were saying that its impossible as there are detectors. Quite room for them - its in front of lift. Married couple had to stay in a room with 2 beds. Yes, its possible to move it and make it together, but at least it should be a topper of mattress to make a comfortable sleep. As you can understand, it was nothing. Blanked was also narrow. So romantic togetherness for 3 days was completely vanished, its exactly what we were not looking for. Sleeping quality is terrible - mattresses are extremely soft, you are sinking inside it. So in the morning is a heaviness in a back. Double room is quite small, you feel like you are squeezed,maybe its coz of heaviness of dark yellow colour. There is nothing call there as sound proof, you can hear so nicely what is going on around-next rooms or at corridor. Hotel located, I guess, not far away from airport, so very frequent flight's hum is available. Black out curtains - transparent, there is no darkness and in the morning a lot of light. Working desk with a sharp angle - so person who is sleeping beside window will get a bruise for a memory for a hotel. Bath room is also for midgets, everything is so tiny. But what I like in the room - shower! Its only one enjoyable things in a room! Water is quickly getting warm, good preasure of water. Amazing tropical shower. Ah, also its nice how they organize a wardrobe things. Key from room was not working by next day, when you had a walk for all day and have to go to reception to activate it - its quite irritating. There is no drinkable water in the room, as well no bath-robs. No view, as windows facing each other. No balcony, just windows. Ah, Internet was good! Breakfast gave a mixed feeling. Nice variety! I enjoyed it. Just it was over-overcrowded and there is no enough space between tables. Again feel squeezed. So at one day we waited a free table for 40 mins, and then stayed in a queue to get a food for 15 mins. Parking is outside and payable. Hotel located is in the middle of nowhere in 30 mins away from city center by tramway. To summarize all above, sadly that our short holiday was somehow destroyed by that hotel. I wish I read more carefully reviews before booking it. Definitely i dont recommended at all! Its not relaxing and friendly place!

  • 3/5 S 1 year ago on Google
    Neat and clean rooms with good ambiance and wide range if choices for breakfast. But no customer friendly front desk employees and also no one attends any calls made to the front desk. No one has any clue about how the hotel functions. If they say no cleaning today then it means rooms will be cleaned today. Front desk employees really need to be better! Also just 2 cups given for a room of 4 ppl and nothing extra was given after multiple requests. They do not know that toothbrush and paste is provided to guests , someone else who was working there had to come in and let the old man working there in the front desk know that yes they do give toothpaste and brush. Good god! If they do not know how the hotel functions and do not attend calls then i guess they are there just to make sure to collect payment from u while checking in. Also the in hotel restaurant hosts really need to have patience with their guests while taking an order.

  • 1/5 ElAl K. 1 year ago on Google
    The building where we stayed was a construction site. Workers and construction equipment were in front of our windows every day. No alert from the hotel about this, no discount given for the inconvenience. We were charged in advance a half of the price, so I thought it was a discount. But, no... we were charged the rest, on the check-out, as it was a mistake at the registry. This is not a common practice at 4* hotels. It is a pity, as the rooms themselves are not bad (if no disturbance from the works around) and the breakfast is at the good level. Parking is extra pay. Upd: I think there is a logical contradiction in the feedback "sorry you had a bad experience, next time will be better". Problems should be resolved on the spot. With this attitude, I doubt if there will be next time, as Prague offers plenty of hotels of great quality and the competition is high

  • 5/5 Adrian C. 1 year ago on Google
    The room was amazing and clean with a comfortable bed and all the area was quiet. The breakfast was varied and delicious. I will also give 5 from 5 * to all people from the service. Even if the location is a little bit far away from the centre of the city, you have the tram which resolves this 'issue'.

  • 3/5 שרון �. 4 years ago on Google
    The hotel location is good, far from the city center but 2 minutes walk from a bus station. The rooms are pretty big but the shower is very small, our was flooding the room and was fixed only after 3 days. The Average cleaning although they get in to arrange it every they. Some the staff were very nice but some just rude. The breakfast is not the best and it's very not nice to sit there when every second someone taking your plate even if it's full.

  • 5/5 Shereena L. 4 years ago on Google
    Absolutely great value for money, and so clean! I’m very pleased with our stay at this hotel, it’s simple, clean, comfortable, good location for those who have cars, because there’s always a parking spot (paid) and it’s far from the hustle and bustle of the center but just a 10 minute drive from it. The breakfast buffet is good. Booking required no deposits before we got there, and checking in and out was so fast and easy. Wifi is available and free, but didn’t have a strong signal in our room which is a minor issue that doesn’t matter honestly. And there is no porter service, so be prepared to drag your own bags into the rooms and out. Over all it was great.

  • 5/5 Pavlo M. 2 years ago on Google
    Amazing stay, thanks Thomas from recepetion, he really can get evrth (y)

  • 5/5 Maximilian Z. 4 years ago on Google
    Breakfast was fabulous. The room was large, quiet and the bed very comfortable. Staff were either slightly grumpy to extremely helpful, especially Mr. Vaclav from the reservation. All spoken English which was great as we knew little Czech. The location was great and close to public transport. Hotel Golf is perfect.

  • 5/5 Elena H. 3 years ago on Google
    Outstanding hotel, super clean, beautiful room and bathroom with bath and separate shower, big TV screen with HBO, friendly staff at the reception, delicious breakfast. Good private parking outside and my favourite thing is the playground right next to the terrace where you can relax while your kids are playing. Looking forward to coming again.

  • 5/5 BLAZE P. 4 years ago on Google
    Lovely place, staff very, Mr. Vaclav was very friendly and helpful. Hotel very clean, and the breakfast was lovely. Would definitely come again. Just a short trip on pubic transport and not to far from the airport, would recommend this place. Nice comfortable hotel.

  • 5/5 Kershri N. 4 years ago on Google
    You can’t beat this hotel Golf! Breakfast was by far the most impressive I have ever seen. The dining staff was so attentive and so nice. Mr. Vaclav had an excellent customer service! The rooms are great and kept very clean! You will not be disappointed!


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