5/5 Hai Duc N. 7 months ago on Google
Our
brief
stay
at
this
hotel
was
nothing
short
of
delightful.
From
the
moment
we
arrived,
it
was
evident
that
exceptional
service
and
a
warm,
welcoming
staff
were
at
the
heart
of
this
establishment.
What
truly
deserves
special
mention
is
the
impeccable
service
we
received
and
the
genuine
friendliness
of
the
entire
staff.
As
for
parking,
there
were
ample
spaces
conveniently
located
near
the
hotel,
and
the
hotel
went
the
extra
mile
to
assist
us
in
securing
a
24-hour
parking
ticket
for
the
area.
The
hotel
itself
is
a
treasure
trove
of
luxuries
and
experiences.
With
a
private
spa,
a
charming
cafe,
a
Michelin-star
restaurant,
a
well-appointed
office
room,
a
quaint
garden,
and
even
a
cozy
library,
it
truly
caters
to
a
wide
range
of
interests
and
desires.
To
make
our
stay
even
more
memorable,
fate
had
it
that
it
was
my
wife's
birthday
that
day.
Although
I
hadn't
made
any
prior
requests,
the
hotel
staff
surprised
us
with
a
thoughtful
welcoming
basket
and
a
heartfelt
"Happy
Birthday"
card,
adding
an
extra
touch
of
warmth
to
our
visit.
Our
room
was
not
only
spacious
and
immaculate
but
also
decorated
with
an
artistic
theme
that
resonated
with
the
hotel's
unique
character.
Every
detail
has
been
carefully
considered
to
create
a
memorable
and
immersive
experience
for
guests.