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  • 5/5 Mark J. 6 months ago on Google • 71 reviews
    We had a really nice stay at the Courtyard. It's away from the main touristy areas, which can be good if you want more local experiences. However, the train/tram is right around the corner. We came in from the main train station and it didn't take long to get to the hotel. The underground will get you to the tourist areas quickly. The check in staff was fantastic. The gentleman (I forgot to get his name) even gave us a heads up about the local Prague Wine festival. This was so appreciated. We tend to gravitate to the more local experiences and the wine festival did not disappoint. We can't thank him enough for the recommendation. Breakfast was excellent. Typical for a chain hotel. They made an omelet for my wife. We would definitely stay here again. Sure the rooms could probably use a bit of an update...but I'd rather have great staff and interactions than the most modern room. And the Courtyard group in Prague went above and beyond for us.
    2 people found this review helpful 👍

  • 4/5 Sumit S. 2 years ago on Google
    We stayed for 4 nights. The room was spacious and nice. The staff were courteous and daily cleaning was great. The good thing location wise was: it is opposite to flora mall that has all shops and so many restaurants. Additionally, it is 200 m from flora metro, tram, and bus stations. Of course, for the location, it is a bit expensive for tourists.
    1 person found this review helpful 👍

  • 5/5 Luke �. 1 year ago on Google
    Hotel room was clean and cozy, even though a bit dated. Pleasant staff, breakfast was more than adequate for a Courtyard, and the parking was on the premises. Shopping Center Flora is next door in the same street and the hotel is situated well for accessibility. No complaints.

  • 4/5 Edward C. 1 year ago on Google
    Location, rooms and bar staff are great. Internet isn’t or is poor. Does not reconnect upon return and is very slow. Does not live up to the Marriott name. Kleenex not replaced in multiple rooms. My first 4 star review for Marriott.

  • 5/5 Luke H. 2 years ago on Google
    Update on 22 Apr 2022 The Front Office Manager got in touch after seeing my review, which was a pleasant surprise. He explained in detail what happened behind the counter and apologised sincerely for it. He has also been trying (without any luck so far tho) to liaise with Marriott Customer Service to rectify the missing night. Despite the missing night issue not having been resolved, I am quite impressed by the way the hotel followed up with me. A willingness to go the extra mile is one of the qualities I respect and appreciate the most. So updated review - from one star to FIVE - for a nice hotel with a very conscientious Front Office Manager! ......................... Original review I went with reasonable expectations, having seen the 4.4 out of 5 on Google which is decent but at the same time knowing Courtyard is not exactly about luxury. My flight got delayed so I arrived at the hotel around midnight. The hotel entrance was locked and there was this drunk gentleman smoking by the entrance who was either trying to help or messing with me. But he said there was another entrance on the other side of the building. I did not want to take the risk so knocked on the door instead. Eventually a member of staff saw me and let me in. However, poor reception guy, whilst being friendly, couldn't check me in as 'there was some IT problem' so he gave me my key card and said they'd check me in first thing in the morning. I was OK with that, thanked him and went to my room. I checked on my Marriott App in the morning, I was checked in so no problem there (but keep reading!). I then ordered laundry service. The laundry lady who came to collect my laundry said she couldn't do dry cleaning or wash any expensive items and wanted me to get those items out of the bags. None of my items were expensive (I wish!) and just to avoid keeping her waiting at the door, I suggested she take everything in the bag, double check at her workspace and then return those items she cannot clean. She happily agreed. I was courteous, understanding, and supportive throughout the interaction. A few hours later, none of my items were returned so out of curiosity, I phoned them to find out. Unfortunately it wasn't that she could clean everything after all, she just forgot to bring back those items she couldn't clean. When she eventually brought them back, I was again respectful and understanding, and asked her not to worry about it. My laundry was supposed to be done and returned the same day. But I heard nothing from the hotel that day so waited until the following morning (thinking they probably needed more time), a few hours prior to my planned check-out, before calling them again. Ready for this? They told me I had to go down to the reception and collect my laundry myself as, again, 'there was something wrong with my credit card'. I was trying to be understanding and cooperative so explained I would be checking out in a few hours so could sort out whatever problem they were having then. Also I did ask why they hadn’t informed me of any issue earlier? If I didn’t (e.g. forgot to) contact them, would they keep my laundry after my check-out? But despite all my efforts, they still insisted on me paying the ransom at the reception before I could have my laundry back. So I went downstairs and collected my laundry from the reception myself. There was an additional member of staff at the reception who was very apologetic but too little too late? I had my first 'pay ransom first and collect your laundry at reception yourself' experience with a Marriott hotel... And remember I said they couldn't check me in when I first arrived? Oh it turned out that did cause a problem - the first night of my stay was missing from my account which means more time to be spent on rectifying that with Marriott customer service. There was no argument or even raised voice at any point (just not my style!) but this was easily one of my worst Marriott experiences so far. But 4.4 is a strong rating so maybe I was just unlucky? Anyways, hope my review is useful to you.

  • 4/5 H2O E. 1 year ago on Google
    Recommendable place. A little bit unorganized but service mind is there. A bit out of the city in a nice and calm area with very good access to the city by tram or subway. Good steak house and farmers market around. Rooms a bit old but well looked after

  • 5/5 Andrew B. 1 year ago on Google
    Perfectly find hotel, convenient location mostly. Pricing seems erratic on the web, though, but ~80/night is about what I'd expect to pay for the standard room in high season. They have a little gym downstairs, but no business center. The desk in the room worked well enough for a day of meetings, though, so not a big issue. One downside is very free wifi is slow at 5megabit (not byte!), sufficient for basic streaming to slow for many kinds of work - but thats a normal chain hotel issue.

  • 3/5 Wil and Nancy R. 1 year ago on Google
    Thankfully the windows opened otherwise the room would have been unacceptably hot. Our visit was Oct 8-9, so the HVAC must have been set to heat only. It was an up 60s day, so if it's warm when you visit, get the windows opened ASAP. Otherwise the room was comfortable and clean.

  • 5/5 Aaron T. 1 year ago on Google
    For many the location may not be ideal, but for us an off the beaten path hotel near a residential neighborhood was great. We enjoy eating, drinking and shopping with locals and not other tourists. The hotel is located literally across the street from a shopping mall with many shops and most importantly, a 0% commission currency exchange. Breakfast every morning was great, lots of selections and the staff was beyond helpful.. we couldn't get our room below 21C and even while it was snowing, they were more than happy to open the window for us, we just had to promise not to jump out of it.

  • 5/5 Michaela B. 1 year ago on Google
    Great hotel right near the metro. All staff was very kind, ESPECIALLY Andre (i think was his name). Took trams and subway to city, just depended on which stop you were going to. The mall was fun to explore, also. Dogs (we took two) had to walk down past cemetery for any sight of grass, but that wasn’t too bad and good for them to walk. Parking was easy, just pull in and grab ticket. Keep driving until you see parking labeled hotel! 👍🏼

  • 5/5 B. S. 2 years ago on Google
    We have been staying at the Courtyard many times in the last 11 years. It is a great place off the busy centre. Excellent breakfast and good service!

  • 5/5 Matt H. 5 months ago on Google
    Fantastic service and quiet, comfortable rooms at this hotel. I was welcomed from the moment I arrived and the staff were exceptionally attentive and friendly, which was a real blessing when I got sick during my trip. They really took great care of me. Breakfast buffet is really great - plenty of options for gluten free guests and a nice start to the day to have a tasty cooked meal to get you going. The restaurant do a nice selection of meals throughout the day, although with so many incredible restaurants in the city you may not use it that often! Underground car park is secure and very clean, and while it's a little tight in places it's pretty spacious compared to other car parks in the city. Late in the evening (past 10pm or so) a shutter is closed across the entrance and you need to use the intercom to get it opened. The tram stop just across the street (Flora station) is perfect for getting into the city, easily paid for using the "pid litacka" app. Fitness room is pretty small with a bike, treadmill and a few resistance machines. There is a nice, convenient shopping mall just over the road for all the basic supplies you'll need, including a supermarket with a few good gluten free food options and excellent range of fresh fruit, bread and meat. Overall a really great hotel and one I would recommend to anyone whether on business or vacation!

  • 3/5 Prince S. 5 months ago on Google
    The rooms were spacious, but the room I was allotted wasn’t clean, had to change rooms a few times, the next day I upgraded, yet didn’t have a nice view, breakfast options were decent but not too many if you’re a vegetarian, quite distant from old town, safe locality. Krystyna at the front desk was helpful and friendly. Mall, metro station and pharmacy are nearby

  • 5/5 Chad N. 5 months ago on Google
    Close to Old Town, comfortable rooms with provided shampoo, conditioner, and body soap. Very friendly staff and a great breakfast buffet. Affordable prices. I would stay here again.

  • 5/5 surumi l. 5 months ago on Google
    One of the best hotels we stayed in Europe. The rooms are big and the breakfast was amazing. There is option for vegan too. The staffs are amazing and friendly. Especially Iveta, Lin and Krystyna.. Iveta always helped us by getting our favorite foods.. The location is also great.. Flora mall is a 1 minute walk from the hotel and there is an Indian restaurant inside this mall too with lots of vegetarian option. Overall we were so impressed with this hotel.

  • 5/5 Anna S. 5 months ago on Google
    Location is great: metro station, a mall, a lot of the restaurants nearby. The breakfast is not bad at all. Wish they have more options for room service though.

  • 5/5 ZyberBC 8 months ago on Google
    Stayed here for one night due to a cancelled flight and had a very nice stay, good location with clean, air conditioned rooms which come with soap/shampoo. They also give you a dental kit free of charge. Would recommend

  • 5/5 Teodora M. 5 months ago on Google
    The location is great and is very close to the shopping mall and also to the metro station. The breakfast is rich and the rooms are very spacious and clean.

  • 4/5 Karen K. 1 year ago on Google
    I had a good experience. The only think that scared me is that there are Covid positive people staying here too. Anyway the breakfast was good with many options and your room has a tea kettle and small fridge. All you need plus a good sized shower and friendly staff.

  • 5/5 Nick B. 2 years ago on Google
    Ok location, with metro, convenience store, shopping mall and good restaurants within 5 minute walk. It's a no frills hotel with a small gym / no special perks for loyalty members. Rooms are clean, big and great for sleeping which is more than enough for 5 star

  • 4/5 alex p. 2 years ago on Google
    Clean rooms, close to the metro. A little outside of the city center which can be nice for some although a little tough to get to at times.

  • 4/5 Stephen A. 2 years ago on Google
    Clean, through out. Friendly and helpful staff. Breakfast seemed a little pricey but was a full verity buffet.

  • 4/5 Daniel J. 2 years ago on Google
    Clean hotel, a bottle of prosecco to welcome us, friendly, helpfully staff, great breakfast buffet.

  • 5/5 Jose Eduardo Gomes R. 2 years ago on Google
    Very nice hotel, excellent room. Excellent service at the breakfast!

  • 5/5 Andreas S. 2 years ago on Google
    It doesn’t look like it but it is a conveniently located hotel. The Flora subway station is just a block away which gives you access to many parts in Praha by public transport. This is also a tram stop with a lot of lines. I recommend line 15 to get to the old town. Even closer is the shopping center. Look carefully: there is a side entrance just crossing the street. A good grocery store is right behind that entrance. No need to buy food at the hotel. You also have a lot of fast food options. A few restaurants are closeby as well. The hotel itself is clean. I stayed there after the big covid hit and before a few times. Quality did not suffer.

  • 5/5 Dominik Z. 2 years ago on Google
    Very good Courtyard. Rooms still in old decor but very well maintained, clean and comfy. Located close to metro station and shopping center, restaurants. Very nice and professional staff. Good breakfast. Reasonable prices as for Prague.

  • 4/5 Jan V. 2 years ago on Google
    Friendly staff. Tasty meals. Cleaning service does great job.

  • 5/5 Adi P. 2 years ago on Google
    Wonderful property - very nice lobby, rooms and easy access to all the places. The staff is exceptionally warm, accommodating and friendly. Highly recommend this property for stay in Prague.

  • 5/5 Elizabeth V. 2 years ago on Google
    Best bed I've ever had so far on a Courtyard hotel. Loved the fire place and the botanical garden. Good breakfast. Easy parking.

  • 5/5 Julia R. 2 years ago on Google
    Excellent staff - truly kind and helpful. Special thanks to Mr. Jan Svoboda!

  • 5/5 Jason D. 1 year ago on Google
    Make sure to use ʜᴏᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking any resort. They compare countless hotel sites and normally will have rates a lot cheaper compared to others! Thank me later! This place is one of the most well known in the area. I have been coming here for a very long time. If you choose this place you definitely won't be disappointed. The best customer service I've seen ever, anywhere in any Marriott or elsewhere and I travel much for work... The rooms are large and clean even though bit outdated. Very good breakfast but again, it's the hotel staff that makes your stay really enjoyable. Highly recommended.

  • 4/5 Filip S. 1 year ago on Google
    I expected a bit more from a hotel of this chain. Nice building outside, unfortunately some leaking roof problems led to puddles on the floor (well marked). The rooms felt kind of dated in terms of design - very simple. Lack of complementary water was a bit of a surprise for this price. Thankfully 50 meters from the hotel there's a shopping mall with a supermarket open till midnight. Great staff and cleaning service which made the stay overall positive. Good conference space, although the internet in the conference area could be a bit faster. Great coffee breaks and decent breakfasts and lunch. Overall good location with the supermarket and the green metro line 300 m away. Some improvements and it would be perfect :)

  • 4/5 Bruce K. 1 year ago on Google
    It was a pretty typical Courtyard. The Farmers Market is much better than normal. The food variety and quality were very good. Service was very quick and friendly. We had some construction until a little after 7pm, but the front desk was good about offering fair trade. They aren't too close to Old Town. Walking is required.

  • 4/5 Francisco Magalhães S. 1 year ago on Google
    The Hotel is nice and staff friendly, on average with other Marriott hotels. The breakfast is good, maybe even above the average in Marriott hotels and starts on time (at least when i stayed there), which in almost all of the hotels never starts and then on a business trip sometimes impacts our day. The fitness center is small, however has too much equipment for the room size, which then is not comfortable to work out. The location is not so central, but walking distance is like 2.5km and if you are on a business trip to outside Prague and in the morning you need to travel to the west side of Prague is very convenient, because you will avoid the Prague traffic.

  • 5/5 Tim P. 4 months ago on Google • 2 reviews
    One of the best hotel experiences in Prague - big rooms - very comfy beds - big TV. Breakfast was very good and extensive, from meat, eggs (scrambled and sunny side up), beans, sausages, hash browns over different breads and buns, cereals, yogurt, jam, croissants. Vegetarian options were grilled vegetables, different cheese, fresh fruits and more. Nobody can get out hungry! All the staff from reception to beklagst service to night desk are very helpful, friendly and open for a small talk. Thanks for that We felt welcomed and very well. 10/10


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