1/5 Zdeněk T. 1 year ago on Google
Dear
all,
This
weekend
my
family
and
I
visited
Prague
for
Christmas.
We
decided
to
stay
at
Rassidon
Blue
Hotel.
Our
experience
was
not
good
at
all.
A
very
expensive
hotel
but
in
terms
of
quality
and
services
it
lags
far
behind
the
competition.
We
had
booked
a
restaurant
in
the
centre
of
the
city
and
wanted
to
check
in,
change
our
clothes
and
get
a
little
rest…
So
no
special
requirements…To
our
surprise,
nothing
of
this
was
possible.
The
staff
told
us
at
1
pm
that
we
could
check
in
two
hours.
Zero
willingness
to
push
anyone
to
get
our
rooms
a
little
bit
earlier,
actually
not
saying
anything…just
we
can
not
acommodate
you.
You
can
imagine
that
it
was
really
inconvenient
for
us,
as
well
for
our
three
children.
I
personally
travel
a
lot
but
I
haven't
encountered
such
a
behaviour
for
a
long
time...
in
the
hotel
and
in
the
restaurant
you
can
get
a
bottle
of
chlorinated
water
for
CZK
100..
breakfast
one
big
chaos..
no
place
to
sit…OK,
we
can
wait
of
course
a
while
but
lack
of
interest
from
the
staff
was
not
understandable.
Only
said:
we
have
no
place
right
now….
And
let
us
stand
there
without
any
interest…At
the
end
our
family
had
to
sit
devided
by
dirty
and
unlaid
tables.
Yes,
the
hotel
was
fully
occupied
and
I
can
imagine
that
something
can
go
wrong
but
this
time
it
was
from
the
beginning
until
the
end.
In
my
opinion
the
hotel
has
no
management
and
if
so,
very
bad.