2/5 Justin F. 1 year ago on Google
I
heard
several
good
things
about
this
hotel,however
I
was
quite
disappointed.
Overall,
the
location
was
great
but
other
5
star
basics
were
not
up
to
scratch.
Housekeeping
was
dismal,
we
had
to
ask
for
it
to
be
done
and
even
worse
they
came
at
8pm
to
do
it
one
day.
Getting
a
booking
at
the
hotel
restaurant
was
rediculous,
I
asked
3
days
in
advance
and
the
manager
didn't
even
check,
she
just
stated
they
were
fully
booked.
The
hotel
is
very
pretty
and
centrally
located
which
is
a
real
positive.
This
hotel,
which
is
4
star
at
best,
should
focus
on
customer
service.
This
was
the
second
time
I
visited
Prague
and
it
will
be
the
last.
If
you
want
a
good
hotel
stay
at
the
Kings
Court
Hotel.
We
stayed
there
originally
and
it
is
everything
a
five
star
hotel
should
be.
Unfortunately,
I
wanted
to
try
something
different.
The
Art
Deco
Imperial
Hotel
was
quite
pretentious
and
that's
okay
if
you
provide
top
quality
service.
This
was
not
the
case.