5/5 Charlie K. 1 year ago on Google
Wow
-
this
place
is
just
fantastic.
We
booked
this
as
a
family
of
four
with
two
children,
in
one
of
the
family
rooms.
It
was
very
affordable,
and
3
stars,
so
we
did
not
expect
much,
but,
it
was
way
beyond
our
expectations.❤️Unfortunately
when
we
arrived,
disaster
struck
and
I
had
a
medical
situation
that
required
an
ambulance
to
be
called,
but
the
staff
at
front
desk
got
this
sorted
out
super
quick,
reassured
our
children
and
explained
what
was
going
on.
It
was
a
scary
moment
in
a
new
city
but
the
team
at
the
hotel
were
a
real
support
during
this
difficult
time.
Luckily
the
medical
intervention
sorted
me
out
and
I
returned
to
the
hotel
a
few
hours
later.
The
staff
helped
with
finding
a
24hr
pharmacy
and
continued
to
support
our
family,
as
my
wife
and
children
were
understandably
a
bit
freaked
out!
Anyway,
back
to
the
hostel.
Our
room
was
super
cool,
interesting,
quirky,
clean
and
spacious
with
comfy
beds
and
a
hot
shower.
The
location
was
perfect
for
us;
a
few
minutes
from
the
main
train
station,
metro
and
city
centre.
The
customer
service
was
very
good
indeed
-
the
staff
at
front
desk
answered
all
of
our
questions,
spoke
excellent
English
and
seemed
genuinely
happy
to
help.
The
whole
experience
and
vibe
was
fun
(check
out
the
3D
printers
in
reception
creating
free
souvenirs)
and
the
place
had
an
identity
that
makes
it
stand
out.
I
highly
recommend
a
stay
if
you
are
visiting
Prague.
Special
thanks
to
Sandra
and
her
staff
who
were
amazing
throughout.
Thank
you
for
a
lovely
time,
despite
our
medical
emergency.
😍
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