Baroque Hall image

Baroque Hall

Hostel

Unfussy quarters in a relaxed hostel offering dining, plus a bar, shared kitchen & free breakfast. People often mention reception, room, dogs, door, hotel, rooms, staff, night, hostel, rude,


Address

Ječná 510/14, 120 00 Nové Město, Czechia

Contact

+420 775 698 100

Price rating

$52/night

Rating on Google Maps

2.40 (52 reviews)

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Working Hours

  • .: Hide open hours for the week

Featured Reviews


Frequently mentioned in reviews: reception (18) room (16) dogs (14) door (10) hotel (10) rooms (9) staff (9) night (7) hostel (7) rude (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Zuzana S. 6 years ago on Google • 51 reviews
    I recommend to choose another accommodation. Hostel has clean rooms, but dogs are sleeping on tables where in the morning guests are eating. The service is horrible, you can' t access reception, because of the dogs or at night most likely somebody from next door bar will open door for you to hostel, not the staff from hostel. How the staff was dealing with us was poor and very, very rude. On the site they had lies and incorrect information and when we argued with them they said that what we should expect for such money and next time we should go to Hilton.
    3 people found this review helpful 👍

  • 1/5 EvKa H. 6 years ago on Google • 21 reviews
    I can't recommend this place because clean room can't compensate the rudeness of the staff. We did not get the room we booked but two separate rooms on different floors of the building and also the dogs in the reception\breakfast room (same room) were bit too much. There is a recommendation to leave key at reception when leaving for the day but when we did so it was hard 20+ minutes to get to the key when we came back, nobody was piking up the phone and when giving us the key the very rude attitude was added bonus we did not appreciate..
    4 people found this review helpful 👍

  • 1/5 Ľubka S. 6 years ago on Google • 19 reviews
    This place was nightmare. It started with not getting the apartment we ordered. The staff was rude and did not take us seriously. He offered us 2 separated rooms on different floors. After our complaints he just left. Another night we have problems to get back into hostel. Starring half-hour through the closed door at two dogs who were occupying the dining table, wasn't our planned activity. If it's possible choose another accommodation ;)
    4 people found this review helpful 👍

  • 1/5 Pranav A. 6 years ago on Google • 10 reviews
    Really bad place. Difficult to locate don't even have a name displaying board. Entrance looks groovy, the guy in the reception was really careless about the customer and was smoking infront of us at the reception table. They don't even help you or give tips for visiting Prague, not even a city map is given. Coming to rooms they have shower inside the room with sliding transparent doors. Not even curtains are there and WC is common between the rooms. Food was cold right out the fridge and disgusting. You can't even eat anything there, such bad food. Tried to have juice atleast but it's only juice mixed with lots of water. Very bad experience. How can I forgot about the dogs. Two dogs in the reception just beside the breakfast place were barking so loud. You don't feel like staying in such an environment. Highlight is they have welcome note like this ' hot beer, lousy food, bad service.......... welcome have a nice day ' this shows their recklessness and not caring about the customers.
    4 people found this review helpful 👍

  • 1/5 Barbora K. 6 years ago on Google
    I don't recommend this place. We didn't get the room we booked, when we complaint they told us the room no longer exists, nevertheless its still on booking. The staff was very rude, when we had a complaint they just told us that we should go to a different hotel. We have waited more than half an hour to get to our room, because our friend who left earlier left the key for us on the reception. However there was no one on the reception, we couldnt reach them by the phone, after half an hour of trying, the man opened the door from the reception handed us the keys and told us to calm down and stop making problems. Super rude!
    2 people found this review helpful 👍

  • 5/5 Carla R. 5 years ago on Google
    Quaint. Old World look. Relaxing.
    1 person found this review helpful 👍

  • 1/5 György Zoltán S. 5 years ago on Google
    They charged my credit card after I canceled my reservation for free on booking. They wrote: Just pay if you reserved. They don't want to cancel the charge. They are threat me with court.
    1 person found this review helpful 👍

  • 5/5 Dmitry D. 5 years ago on Google
    (Translated by Google) I do not agree with the previous author. The place is quite worthy in terms of price / quality ratio. Location near the center of Prague (10 minutes walk). They took the number 4 with breakfast. Breakfast is hearty, always fed up. It is better to come to the beginning. As for Gopnik - not seen. No questions were asked at the reception. The dogs are most likely cooks. Were fastened. (Original) Не согласен с прошлым автором. Место вполне достойное по соотношению цена/качество. расположение рядом с центром Праги(10 минут пешком). Брали номер на 4ых с завтраком. завтрак сытный, всегда наедались. Лучше приходить к началу. Что касается гопника - не видели. Вопросы никакие на ресепшене не задавали. Собаки, скорее всего, повара. Были пристегнуты.
    1 person found this review helpful 👍

  • 2/5 Eric B. 5 years ago on Google
    (Translated by Google) Goes so. Room somewhat ailing. Slatted frame was glued with tapes. A bong was on the balcony. The floor was huge with columns. You did not always come to the accommodation at night. Since you did not receive a door key. Parking was difficult. Good location nevertheless. Modern elevator. (Original) Geht so. Zimmer etwas marode. Lattenrost wurde mit Tapes geklebt. Eine Bong war auf dem Balkon. Der Boden war mit riesigen Spalten. Man kam nachts nicht immer in die Unterkunft. Da man kein Türschlüssel erhalten hat. Parken war schwierig. Gute Lage dennoch. Moderner Fahrstuhl.
    1 person found this review helpful 👍

  • 1/5 Dimitar S. 5 years ago on Google
    Do not waste your time and cash.
    1 person found this review helpful 👍

  • 5/5 Slawek P. 5 years ago on Google
    (Translated by Google) Ice cream (Original) Lody

  • 1/5 ivan t. 2 years ago on Google
    Scam! Scam! Scam! Don't book this hostel during covid, it let you pay but it is close. What an absolut shame

  • 3/5 Mgr. Bohumil V. 5 years ago on Google
    (Translated by Google) Modesty above all! (Original) Skromnost nade vše!

  • 5/5 Denis R. 5 years ago on Google
    For that price, it's perfect, thanks!

  • 1/5 Emma I. 6 years ago on Google
    (Translated by Google) A total lack of cleanliness, bed bugs came out and the dog of the reception did not stop barking all night, the administrator was not responsible for these problems (Original) Una total falta de aseo, salieron chinches de la cama y el perro de la recepcion no paró de ladrar toda la noche, el administrador no se responsabilizó por estos inconvenientes

  • 3/5 Anka A. 6 years ago on Google
    (Translated by Google) Never again (Original) Больше никогда🤐

  • 3/5 Michaela G. 6 years ago on Google
    (Translated by Google) Rooms were ok, unfortunately very noisy. Overall impression is fine (Original) Zimmer waren ok, leider sehr hellhörig.Gesamteindruck ist in Ordnung

  • 1/5 Максим �. 6 years ago on Google
    (Translated by Google) The worst place in my life. At the reception live dogs. There is no administrator. Gopnik is sitting and cannot answer a single question .... Please listen and do not stop here! (Original) Худшее место в моей жизни. На ресепшене живут собаки. Администратора нет. Сидит какой-то гопник и не может ответить ни на один вопрос.... Пожалуйста, прислушайтесь и не останавливаетесь здесь!

  • 1/5 Florin T. 6 years ago on Google
    It's clean, bathrooms are outside the room and you have to share but nonetheless, they are clean. The star are for the two beautiful but not nice dogs from reception wich is in the same room as the dining area. If you had a question after breakfast you went and asked, up the stairs and suddenly the two dogs charged. I was not the only one, a guy next day did the same, I ate with my back on the reception and I couldn't warn him. He was also happy. On top of all, the guy at the reception didn't even batt an eye or say sorry so the star is for this kind of attitude. And there where aso kids there. What would have happened if they went to the leashed dogs?

  • 1/5 Ágnes M. 5 years ago on Google
    (Translated by Google) I don't recommend it to anyone. We didn't expect great luxury, but neither did we. Got worn everything, the staff seemed to annoy the guests !! The first shock is the 2 dogs protecting the reception who “greet” guests with unconscious barking and snarling. The rest is just icing on the cake .... (Original) Senkinek nem ajánlom.Nem számítottunk nagy luxusra,de erre sem. Ütött kopott minden,a személyzetet mintha idegesìtenék a vendégek!! Az első sokk a recepciót védő 2 kutya,akik eszméletlen ugatással és vicsorgással "köszöntik" a vendégeket. A többi csak hab a tortán....

  • 4/5 Marcela �. 5 years ago on Google
    (Translated by Google) Clean and cozy. (Original) Čisto a útulno.

  • 5/5 Raphus von H. 5 years ago on Google
    (Translated by Google) Great accommodation for the very reasonable price! (Original) Tolle Unterkunft für den sehr günstigen Preis!

  • 1/5 R 5 years ago on Google
    (Translated by Google) Horrible!! The rooms are dilapidated, with fleas and insects that stung us. There is only one employee who speaks English, so it is impossible to understand you with them. The shower is inside the room and the "private bathroom" is a ruinous service that can not be closed inside. The personal treatment is terrible (except the boy who speaks English). (Original) Horrible!! Las habitaciones están ruinosas, con pulgas e insectos que nos picaron. Solo hay un empleado que habla inglés, por lo que es imposible entenderte con ellos. La ducha esta dentro de la habitación y el "baño privado" es un servicio ruinoso que no puede cerrarse por dentro. El trato personal es pésimo (salvo el chico que habla inglés).

  • 1/5 Di M-G M. 5 years ago on Google
    Really sad experience . When arrive to check in I has been already stop by this guy’s who’s wouldn’t let me in after a 6hours trip. Asking 3 time to check in . He closed the doors a front of me and didn’t try anything regardless of been a visitor who will ending in the street of Prague at night . Whatsoever I didn’t insist and found a bar in meantime to look for others hotel in Prague around me at least for the night . Next day I just send a notification to the hotel . “Hi I wondering what happened to my booking . When I arrived last night I as been told off and needed to take an others hotel. As the person I meet wouldn’t let me check in . Hope I have a positive answers. Kinds regards Gael looking for a great week in Prague .” Without any answer back from the hotel . I book an others for my stay without looking furthers any complication . Nearly the date leaving Prague . I notice my bank card could not paid anymore and get decline everywhere I go . Well after investigate notice this hotel charge them self my stay “ was normal for me” but 1 day later my check in due charge me an amount out of nowhere. Really want people to get aware of this unfaithful people who can ruine your holiday if your are travelling on budget . Ignore this address if you like to enjoy Prague . Gael

  • 1/5 Melanie F. 5 years ago on Google
    (Translated by Google) Worst hotel I have ever stayed in ... (Original) Das schlechteste Hotel wo ich je war...

  • 1/5 CLAUDIA c. 5 years ago on Google
    (Translated by Google) Hostel dirt, rooms neglected to the point of finding a chewing gum stuck on the wall, carpet and marquees with a strong musty smell. In the breakfast buffet area there are two imposing dogs that bark for nothing to the guests and are caressed by the same staff that serves at the tables .. A guy on reception, as well as unhealthy, he behaved with us in a very unfriendly and rude manner than so. Besides the hostel is not even conveniently located in the center. To be totally discouraged (Original) Ostello sporco, camere trascurate a tal punto da trovare una chewing gum attaccata sul muro, moquette e tendoni con forte odore di muffa. Nella zona del buffet della colazione soggiornano due imponenti cani che abbaiano per niente agli ospiti e vengono accarezzati dallo stesso personale che serve ai tavoli.. Un ragazzo della reception, oltre a non salutare, si è comportato con noi in modo veramente scortese e maleducato oltre modo. Oltretutto l'ostello non è nemmeno situato in posizione comoda al centro. Da sconsigliare totalmente

  • 1/5 Manolito M. 5 years ago on Google
    (Translated by Google) DON'T BELIEVE THE PICTURES !!! I give it 1 star and that is for breakfast. For the rest, definitely NOT recommended. It is cheap but I think it is still too expensive for what you get! Very unfriendly received by 1 of the 3 people at the desk, it was as if it was against his will that he worked there. Dirty rooms, moldings came from the ceiling, shower smelled, bed was way too hard and the room next to us was staying at someone from the hostel itself who felt it was necessary to make a noise from 7am. When you arrive you also get 2 keys 1 for the main door of the first floor and 1 for the room door, our key for the main door did not work so we could not go to our room. Also you do not get a key to the front door so you always have to ring and hope that someone opens I am sorry that something like that can still be rented out. They certainly won't see us there again (Original) GELOOF DE FOTO'S NIET!!! Ik geef het 1 ster en dat is voor het ontbijt. Voor de rest zeker NIET aan te raden. Goedkoop is het maar ik vindt het zelf nog te duur voor wat je krijgt! Zeer onvriendelijk ontvangen door 1van de 3 personen aan de balie, was net alsof het tegen zijn zin was dat hij daar werkte. Vuile kamers, molluren kwamen van het plafond, douche stonk, veel te hard bed en de kamer naast ons verbleef iemand van de hostel zelf die het nodig vond om van 7u s'ochends al lawaai te maken. Als je aankomt krijg je ook 2 sleutels 1 voor de hoofddeur van het verdiep en 1 van de kamerdeur, onze sleutel van de hoofddeur werkte niet waardoor we niet naar onze kamer konden. Ook krijg je geen sleutel van de voordeur waardoor je steeds moet aan bellen en hopen dat er iemand open doet Vindt het erg dat zo iets nog mag verhuurd worden. Ons zien ze daar zeker niet terug

  • 4/5 Sławomir Tomczak - TV B. 4 years ago on Google
    (Translated by Google) Nice place, close to everywhere but noisy ... from the street. (Original) Fajnie miejce, blisko wszędzie ale głośno...,od ulicy.

  • 1/5 tamás d. 6 years ago on Google
    (Translated by Google) Practically I am ashamed to bring my family to such a dilapidated place !!!! The room did not like the bathroom is under criticism of the wifi lamenting the morning gone !!! (Original) Gyakorlatilag szégyenlem magam hogy 1 ilyen lepusztult helyre hoztam a családom !!!! A szoba nem tetszett a fürdőszoba is kritikán aluli a wifi siralmas a reggeli elment!!!

  • 2/5 Thil J. 7 years ago on Google
    Service not that great.

  • 1/5 Aurimas P. 5 years ago on Google
    No car park on site , insite of the hotel not worth it money. Drive past ...

  • 1/5 Сергей �. 5 years ago on Google • 1 review
    Be careful, scammers! In this hotel, the staff is rude, there are bugs in the rooms, and dogs are kept in the kitchen. In no case do not disclose the details of your bank cards to the staff, they will charge you double payment. Unfortunately we did book a room in this hotel, now we have to deal with banks and courts in order to return the money stolen from us. Осторожно, мошенники! В этом отеле персонал хамит, в номерах клопы, а на кухне держат собак. Ни в коем случае не сообщайте банные банковских карт персоналу, снимают оплату в двойном размере.
    1 person found this review helpful 👍


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