3/5 Bindu J. 4 years ago on Google
Hello
there,
We
stayed
in
4
cities
and
Prague
was
our
last
destination.
Our
stay
at
hotel
Clement
and
overall
experience
was
favorable.
The
staff
at
the
restaurant,
front
desk
were
presentable,
approachable
and
professional.
Thanking
all
for
their
great
hospitality.
There
is
however
one
point
that
I
would
like
to
bring
to
your
attention.
During
our
check
in,
which
was
after
a
long
journey
from
Budapest
to
Prague,
and
a
walk
from
the
railway
station
to
the
hotel,
we
arrived,
completed
our
formalities
and
asked
for
water.
As
usual,
the
question
was
still
or
sparkling.
When
we
said
that
we
are
okay
with
tap
water,
they
said
that
they
do
not
provide
that.
We
were
yet
okay
to
pay
and
buy
the
water.
Interestingly
on
the
day
of
check
out,
while
we
waited
at
the
lobby
for
our
airport
transfer,
we
had
two
gentlemen
by
the
next
table,
who
were
having
their
cup
of
coffee
and
asked
for
tap
water.
They
were
immediately
served
with
water
by
the
same
lady
at
the
reception.
Is
it
a
selective
approach?
A
small
gesture
could
have
earned
this
hotel
5
stars.
:)
Thanks
once
again
Bindu
Jacob