2/5 Brenda L. 4 years ago on Google
Hotel
is
in
an
excellent
location,
convenient
for
public
transport,
but
city
lovely
to
explore
on
foot.
Hotel
reception
poor,
dealt
with
3
staff
on
reception,
one
was
absolutely
shocking,
the
other
2
were
excellent.
The
man
I
saw
didn't
look
up
from
his
desk
as
I
approached
and
continued
doing
whatever
he
was
doing,
I
then
started
drumming
my
fingers
on
desk,
again
ignored,
until
I
eventually
had
to
speak
to
him,
no
apology
given.
Needs
customer
service
training
I
think,
or
was
he
just
naturally
rude.
Tea
and
coffee
not
replenished,
upon
asking
was
told
there
was
none,
next
time
I
asked
I
was
told
it
was
only
supplied
on
the
first
day!
Breakfast
was
ok,
very
basic,
but
the
staff
serving
were
lovely.Bedroom
clean
and
comfortable.
A
lovely
garden
seating
area
hidden
away
on
2nd
floor.
All
in
all
I
would
say
a
budget
hotel,
but
if
I
visit
Prague
again
would
look
for
better
accommodation.