1/5 Marita G. 11 months ago on Google
I
wish
I
could
rate
this
hotel
a
0
!!!
First
of
all,
nobody
at
the
hotel
speaks
any
English.
That
would
have
been
fine,
if
the
receptionist
didn't
ask
us
if
we
spoke
RUSSIAN!
Russian,
you
guys
...
in
the
middle
of
Europe,
they
asked
us
if
we
spoke
Russian.
They
don't
speak
English,
so
they
cannot
and
honestly
don't
help
you
with
anything.
Second
of
all,
the
room
was
absolutely
horrendous.
The
bed
was
terrible,
you
couldn't
sleep
in
it
without
waking
up
the
next
day
with
terrible
neck
and
back
pain.
The
toiled
wasn't
working
and
flushing
properly.
The
furniture
looked
ancient
and
really
low-quality.
The
breakfast
was
below
average.
Nothing
special,
everything
-
tasteless.
And
finally,
let
me
tell
you
about
the
rudest
service
from
the
owners
of
the
hotel
(I
assume,
we
actually
never
met
him,
only
spoke
with
him
on
the
phone).
We
arrived
in
Prague
at
midnight,
00:30,
had
just
entered
the
country
and
of
course,
we
didn't
have
local
phone
numbers
at
that
time
(we
had
internet
tho).
The
hotel
was
closed
and
nobody
was
in
the
reception.
Our
tourist
company
that
booked
our
trip
said
that
the
hotel
didn't
have
any
warnings
about
late-night
check-in
on
their
booking,
so
she
assumed
we
would
be
let
in
without
problems.
On
the
contrary
...
we
were
standing
outside
of
the
hotel,
with
20kg
backpacks,
in
the
freezing
cold,
buzzing
the
reception
for
like
20
minutes.
After
much
knocking
and
buzzing
the
buzzer,
I
think
one
of
the
guests
heard
us
from
the
inside
and
they
must
have
called
the
owner
and
we
finally
got
buzzed
in.
The
owner
called
the
reception
phone
right
after
we
got
buzzed
in
and
I
answered
it
....
when
I
tell
you,
how
rude,
ignorant,
and
absolutely
unwelcoming
that
guy
was
...
the
worst
attitude!
he
kept
screaming
over
the
phone
"why
are
you
knocking
on
the
door,
why
didn't
you
call
me,
do
you
know
what
time
it
is?".
Even
if
he
was
right
and
let's
say
we
were
in
a
complete
wrong,
is
that
how
a
hotel
owner/manager/receptionist
should
welcome
new
guests?
These
guys
are
just
the
WORST.
I
understand
that
this
is
a
cheap
hotel
and
you
shouldn't
be
expecting
any
luxury,
still,
how
about
a
basic
hotel
decency
that's
necessary
for
a
person
to
feel
when
they
are
staying
in
a
foreign
country?
If
we
weren't
on
a
budget
and
this
wasn't
my
last
stop
of
my
vacation,
i
would
have
stormed
out
of
there.
It
sincerely
was
the
absolute
WORST
hotel
I
have
ever
stayed
in
with
horrible
rooms
and
even
worse
personnel.
If
I
could
rate
this
hotel
a
0,
i
would.
I
am
just
honestly
rating
its
location
as
decent.
There
was
nothing
and
i
mean
it
-
NOTHING
else
good
about
this
horrible
experience.
Hotel
Olga
owner,
before
you
come
after
my
review
(as
I
have
seen
you
do
with
other
bad
reviews)
just
re-read
it
and
try
to
objectively
see
how
I
could
have
gotten
such
horrendous
experience
at
your
hotel.
It
doesn't
matter
that
your
hotel
is
cheap,
it
should
have
some
quality
anyway!
Please
do
better!
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