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Frequently mentioned in reviews: hotel (22) Prague (17) restaurant (13) staff (12) service (10) stay (9) beautiful (8) location (8) view (6) room (6)
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  • 5/5 Vikas M. 1 year ago on Google
    Lovely property! Beautiful and heritage. Enjoy lovely view of Prague city from their rooftop restaurant along with chef’s specials. Even a small part Shahrukh Khan & Anushka’s movie was shot here
    4 people found this review helpful 👍

  • 5/5 Petra M. 5 years ago on Google
    Absolutely wonderful experience. Trying to find a downside but really can’t find any. This hotel goes up and beyond to make your stay pleasant and you feel pampered. Room service is flawless, they bring you a little cookie at night, the rooms are super clean, the coffee in the room is delicious. Furniture, drapes and paintings combined with taste to honor the ancient building and the historical area. The terrace with cafeteria has an amazing view on Prague. There is a lounge with coffee and an office - had to print some documents for the embassy and having the printer helped a lot. I definitely want to stay in this hotel next time in Prague!
    1 person found this review helpful 👍

  • 5/5 Dalreen S. 1 year ago on Google
    Amazing hotel and services For the most part we'd highly recommend this hotel. It was absolutely beautiful - filled with beautiful antiques and art work. The owner definitely has exquisite taste! We also loved the breakfast! The eggs benedict was one of the best we've every eaten. And Ólína(I think that's is her name) was wonderful, kind and very professional! Most of the receptionists were friendly except for one older woman with glasses who spoke poor English and always had a scowl on her face. Unfortunately dealing with her twice was enough and after our bad experiences, we avoided her. Her response to every request was no, even for an additional luggage rack and restaurant recommendations. One recommendation we'd have would be to offer guests the option of having the complimentary wine and snacks in the restaurant as it was a much better experience.
    1 person found this review helpful 👍

  • 5/5 Milan A. 3 years ago on Google
    Wow! This is by far the highest quality in service, food, drinks, location, and atmosphere in Prague. We came here randomly and what a find of a hidden gem! We later found out that the chef is a highly decorated chef from a family of famous chefs - and it shows. After the fact we learn this restaurant shows up regularly as the highest rated restaurant in Prague and after my experience I can confidently say I agree. For the booze travelers, this is the only restaurant that gets the Manhattan cocktail right both in flavor, color, presentation and portion.

  • 5/5 Mireille V. 4 months ago on Google
    Highly recommend this hotel. The restaurant is well known and the breakfast and food is fresh. Highly appreciated the Japanese toilet. Everything is impeccably clean with old school charm. It was the historical house of Tycho Bhache, a well-known astronomer.

  • 5/5 DanIel C. 5 months ago on Google
    Fantastic place to stay. Great breakfast. Helpful staff. Terrace restaurant is definitely worth a visit.

  • 5/5 Christy M. 5 months ago on Google
    Very clean and well situated hotel. Staff was exceptionally accommodating. Room has a beautiful view. Very happy with our decision to stay here. The rooftop restaurant has an incredible view. The breakfast wait staff was incredibly accommodating. I looked forward to speaking with them each morning. Can’t say enough about our stay.

  • 5/5 D B. 1 year ago on Google
    Passte alles,schönes sauberes Zimmer. Perfektes Frühstück,mit sehr gutem Service. Nur an der Rezeption hat es nicht so gepasst,die Dame sprach ein kein gutes Englisch. Parken ist auch nicht optimal. Preisleistung ...................

  • 5/5 Holly B. 5 months ago on Google
    No detail missed here. Facilities are lovely and so many thoughtful touches

  • 5/5 Frank S. 7 months ago on Google
    An diesem Hotel gibt es nichts auszusetzen. Tolle Menschen die dort arbeiten und ein ganz großes Lob an das Servicepersonal beim Frühstück … es blieben keine Wünsche offen

  • 5/5 Daria Z. 7 months ago on Google
    Amazing hotel in great location. Staff is prepared to accommodate every wish, dinner at the terrace restaurant is to die for! I strongly recommend it to anyone!

  • 5/5 Travis K. 1 year ago on Google
    Never change anything! This hotel experience is special. Great views and great staff.

  • 5/5 Erin C. 1 year ago on Google
    One of the most luxurious stays we've ever had. Every detail was thought of, the service was excellent, and location is great. Close to all the attractions but far enough that it was quiet at night. Would stay here again and would highly recommend to others.

  • 5/5 J C. 1 year ago on Google
    Great Experience from start to finish, Wonderful staff, Great location, Amazing customer service and added touches. Perfect weekend away

  • 5/5 Dexter M. 1 year ago on Google
    Wonderful small hotel. Excellent location. Very nice staff.

  • 5/5 Susanna W. 1 year ago on Google
    We had an incredible stay! The room was so comfortable and QUIET! Service was amazing, and the views from the restaurant were 💯. We'll definitely be back when we return to Prague.

  • 5/5 margene m. 1 year ago on Google
    We love boutique hotels and the Golden Well is superior. The location is in a beautiful, walkable area and is located at the end of a cobblestone lane and so quiet...a respite after a day of touring magical Prague.

  • 5/5 Kati H. 4 years ago on Google
    I don't even know where to begin! From start to finish, this hotel is incredible and will meet any need you could think of or desire. World class service, perfect touches, and certainly meets its goal of making a guest feel like royalty. Do yourself a favor and spend your nights in Prague here!

  • 5/5 Nori C. 6 years ago on Google
    We are world travelers and yet were completely impressed from the moment we arrived. Front Desk Service was fantastic. Views of the entire city from the Castle. Best Hotel in Old Town Prague. You can choose your own type of pillow. Our package included discounted full breakfast that was world class. Mega great secure internet in our room. Fabulous!

  • 5/5 Marko N. 4 years ago on Google
    Great hotel in the center of the Prague, just below the castle and close to the Charles bridge. All major tourist destinations are on the walking distance. Excelent rooms, you can feel the atmosphere of the old Prague. The stuff is very helpful and will do everything to make your stay enjoyable.

  • 5/5 Vladimir P. 5 years ago on Google
    The house "At the Golden Well" is largely a new building from 1993-98, but it holds the mass of the original Baroque house, from which vaults and some peripheral walls have been preserved. The remarkable house has a complicated spatial composition created by the gradual addition of new wings to the Baroque core. This can be dated to the 17th century. The house was the residence of Danish astronomer Tycho Brahe (1546-1601). After 1993, the building underwent a radical conversion to a hotel according to the design of architect Zbyněk Pšenička. In 2011, the hotel was selected as the world's best in the US TripAdvisor poll. Part of the hotel is the Terrace Restaurant at the Golden Well, which won the Maurer's Grand Restaurant 2012 as the best Czech restaurant. In summer, hotel guests can use the private entrance of Emperor Rudolf II. to the Prague Castle Gardens. Dům "U Zlaté studně" je z větší části novostavba z let 1993-98, ovšem držící hmotu původního barokního domu, z něhož se zachovaly klenby a některé obvodové zdi. Pozoruhodný dům má složitou prostorovou skladbu vzniklou postupným přistavováním nových křídel k baroknímu jádru. To lze datovat do 17. století. V domě byla rezidence dánského astronoma Tycha Brahe (1546-1601). Po roce 1993 prošel objekt razantní přestavbou na hotel podle projektu architekta Zbyňka Pšeničky. Hotel byl v roce 2011 v anketě amerického portálu TripAdvisor vybrán jako nejlepší na světě. Součástí hotelu je restaurace Terasa u Zlaté studně, která vyhrála anketu Maurerův Grand Restaurant 2012 jako nejlepší česká restaurace. V letních měsících mohou hoteloví hosté využít soukromný vchod císaře Rudolfa II. do zahrad pražského hradu.

  • 5/5 will h. 4 years ago on Google
    Best hotel experience we've ever had - warning: spoilers ahead! We first arrived well before check in just to drop off our bags and the staff was certainly friendly and everything but they asked if we were in a hurry or if we had some time. I found the question odd at the time but really we were in a hurry to make a brunch reservation at Cafe Savoy. When we returned to this slightly hidden gem of a boutique hotel, we realized why the aforementioned question was posed. Check-in process: we sat down at the main desk with an incredibly friendly hotel representative to give her our passports and credit card, at that point we were given chilled towels smelling of fresh wintergreen to refresh ourselves as the day had been a bit warm. After this, we were given a complete tour of the small establishment and were told of its incredible history. We finished the tour at the Golden Well restaurant's terrace which boasted a phenomenal view of Prague. There, we were shown a map with local points of interest in the city and served a beverage of our choice plus a delicious and refreshing sorbet. At that point we were given 10 minutes alone to enjoy the view and snack, and when the staff member returned she showed us to our room which was one of 19, unique from the rest, and totally amazing. Clean, beautifully decorated, and every detail accounted for - we were just completely blown away by our accommodations. There was a personalized letter waiting for me describing all of the unbelievable perks available to us such as shoe shine service, the nighttime turn down service (which had a yummy treat), baths drawn for us at our request, and even a pillow menu where we could pick the type of pillow that would best suit our sleep habits. Unreal! A couple of hours after check-in, we made it to a quaint gathering area where a complimentary happy hour with drinks, sandwiches, and desserts were awaiting the hotel guests. We met two other couples who were equally as impressed as we were and we all chatted for quite some time in the comfortable space. We enjoyed the hotel for a few more hours before leaving for dinner, but once we returned the staff was able to fit us in at the upper terrace for dessert where they continued to go above and beyond. Romantic, great service, super fun and creative desserts all while overlooking Prague at night - so pleased. Off to our incredibly comfy bed and in the morning, not only did we receive our wake up call, room service was at our door with a complimentary coffee for my wife and pastries for me. Only regret is that we were only there one night. Luxury, comfort, the friendliest staff, historic, and beautiful all for a ridiculously fair price. Golden Well is the reason we will be returning to Prague.

  • 5/5 Michael E. 4 years ago on Google
    I discovered this place accidentally the last time I was in Prague, when the taxi driver brought me here by mistake. I decided to try it the next time I was in the city, and I am really happy that I did. This place is truly special. I was constantly finding myself discovering beautiful details. The staff is the most attentive and helpful that I have ever experienced. They really work hard to make your stay truly special. The rooms are beautiful, and each one is different. The bath is amazing. The hotel is quiet and in a great location. The views from the restaurant are breathtakingly beautiful, and the food is delicious. It really is like a dream that you don't want to wake from.

  • 5/5 ANDREW G. 2 months ago on Google • 16 reviews New
    Exceptional place to hang your hat in Prague. The views from my room were utterly amazing! Perfect location, nestled between the castle quarter and Old Town. Twelve minute stroll to the legendary Charles Bridge. Accommodating and helpful staff. Nice touches in the rooms--towel warmers, warming units in bathroom floor, lots of upscale shampoos, lotions, etc. Super comfy bed and pillows. The breakfast was nothing short of outstanding and so was the service staff. There is a considerable buffet of cold items and you order hot dishes from the menu-- as many as you want!


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