1/5 Gil D. 10 months ago on Google • 7 reviews
TL;DR
a
nice
gym
and
pool,
but
there
are
hygiene
problems
with
the
sauna
that
the
management
refuses
to
fix!
Form
Factory
Veršovická
used
to
be
my
go-to
gym
for
over
2
years,
especially
after
the
pool
at
Form
Factory
Harfa
got
closed.
Unfortunately,
everything
changed
when
I
dared
to
complain
to
the
manager
about
a
serious
hygiene
problem
at
the
sauna,
which
gets
overpopulated
too
often.
Sometimes
15-16
people
in
a
sauna
which,
according
to
its
manual
(I
checked!),
fits
for
9
people
maximum.
Every
time
I
used
the
sauna
I
was
suffocating.
So
I
sent
an
email
to
the
manager,
in
which
I
complained
about
this
disturbing
situation
and
asked
to
limit
the
number
of
people
in
the
sauna.
The
manager
ignored
my
email
for
several
weeks.
I
asked
the
receptionist
if
the
manager
read
it
and
the
receptionist
confirmed
that
she
did,
yet
her
answer
(to
the
receptionist,
not
to
me)
was
that
there
is
nothing
to
do
about
it.
After
several
attempts
to
get
a
response,
including
through
the
manager
of
Form
Factory
Vinohradska
(did
you
know
that
there
is
no
top
management
of
Form
Factory
in
Czechia?),
the
manager
finally
answered,
claiming
that
she
never
saw
my
email
(although
the
receptionist
told
me
that
she
did)
and
offered
impractical
solutions,
such
as
coming
in
different
hours
or
tell
people
by
myself
to
get
outside
of
the
sauna
if
it’s
too
crowded!
Can
you
imagine??
To
be
clear,
there
are
signs
in
the
sauna’s
door
against
entering
with
a
bathing
suit
or
flip
flops,
and
also
a
sign
against
putting
essential
oils
in
the
sauna’s
heating
spot.
All
I
asked
for
was
another
sign
which
would
limit
the
number
of
people,
according
to
the
number
that
can
actually
enter.
The
manager
was
very
rude
to
me
in
her
responses.
Not
only
that,
when
I
dared
complaining
to
the
receptionist
about
the
situation
again,
she
simply
terminated
my
membership,
without
even
asking
for
my
response!
It
is
a
great
shame
that
this
club,
which
to
me
has
a
nice
gym
equipment,
pool
and
classes,
also
has
such
a
management
that
shows
complete
opacity
to
hygienic
issues
at
the
club’s
sauna,
not
to
mention
her
dealing
with
her
client.
I
can
only
speak
for
myself,
of
course.
But
I
know
for
a
fact
that
many
others
complain,
yet
nothing
has
been
done.
But
I
guess
it’s
true
that
everything
happens
for
a
reason.
Thanks
to
this
terrible
experience,
I
found
a
much
better
place
to
work
out
and
swim
for
almost
the
same
price.
They
do
limit
the
number
of
people
in
the
sauna,
by
the
way.
I’m
not
gonna
recommend
it
publicly,
since
I
don’t
want
it
to
get
overpopulated
as
well.
But
I
encourage
you
not
to
settle
for
what’s
important
to
you
and
seek
for
alternatives,
if
you
are
bothered
by
similar
experiences.
PS
the
manager
responded
here
that
my
membership
was
terminated
based
on
my
request,
and
that's
a
false
representation
of
what
really
happened!
I
asked
her
receptionist
to
check
about
the
possibility
of
terminating,
but
then
the
manager
didn't
even
ask
me
and
terminated
my
membership.
I
think
anyone
should
think
whether
he
or
she
wants
to
support
such
a
place,
that
dares
to
say
such
untrue
things
about
its
former
loyal
clients.
What
a
shame!
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