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Frequently mentioned in reviews: casino (28) nice (15) staff (14) poker (14) tables (14) Casino (14) play (13) great (12) time (11) Prague (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Koko L. 1 year ago on Google
    One of the worst casinos in Europe, and certainly the worst in the Czech Republic. I came to play a bit, I lost 6000 CZK on slot machines, I switched to live game and lost 21000. I asked the manager about the cashback, because in every casino in the Czech Republic you have 10% return on live game, but they answered me that I lost 18,000 and the limit was 20,000, in order to get a refund. I know exactly how much I put in, but it doesn't matter, I put in another 6500, which is 27500, and according to them it's 24500. I asked again for a refund, and then they told me that I can only get it after 10 visits. Very funny and sad. In several casinos in Prague I got a refund after the first game, and here they invent rules just to not refund you. I'm a big player, I've lost a lot of money in various casinos, luckily for me I only lost 33500 in my first game, and I'll never step into this trap again. One more thing, the staff is very unprofessional, 3 hours into the game no one asked me if I wanted a drink. Dealers and managers laughed at people who lose, very embarrassing.
    6 people found this review helpful 👍

  • 5/5 Eli C. 1 year ago on Google • 14 reviews
    The best spot in Prague old town for Poker - mostly Texas Holdem but som PLO games running during the weekend. Min stakes are 10-20czk and sometimes you would find a game of 50-100 running late. Staff is friendly and professional, I would recommend arriving before 8pm as otherwise you’d wait a lot for the bigger games (25-50/50-100). Smaller games run always and full of recreational crowd 🎰
    4 people found this review helpful 👍

  • 5/5 Sharan R. 8 months ago on Google • 197 reviews
    Very good ambience, amazing experience here! No entry fee, got to do the registration though by giving your details and ID proof. Roulette was real fun!
    1 person found this review helpful 👍

  • 1/5 liam g. 9 months ago on Google
    Dealers were so consistently rude it was almost comical, our group had the dealers change 4 times in a short span of time and of them all only one was neutral/polite the rest were not only rude but even questioned decisions and bets including questioning why I withdrew when in a positive. They were even muttering under there breath clearly being insulting. Luckily it group ended up doing well that night so the night was not ruined Otherwise a nice venue, generous with drinks, small selection of games but will layed out.
    3 people found this review helpful 👍

  • 1/5 M H. 4 years ago on Google
    Dealer got 6 blackjacks in 10 hands.
    2 people found this review helpful 👍

  • 5/5 Adela K. 1 year ago on Google
    Great central location in Prague 1 and great vibe. Drinks are reasonably priced and staff is very friendly, specially the manager, he was very welcoming and attentive! I'm always trying to attend all the events there. Recommend this place for teambuildings as well. So much fun!!! Thank you to all the staff, who was so helpful, respectful and 100% professional.
    2 people found this review helpful 👍

  • 2/5 Florin B. 1 year ago on Google
    I was there last Saturday, together with some friends and I didn't get the chance to play because the place was very crowded. I got there around 10 pm and all the poker tables were full, just one table with 10/20 blinds, the rest of the tables 5, or 6 of them, were 25/50. I asked the floor manager if he can open another table of 10/20 and he was kind of rude when he told me that only one table will be open for 10/20 poker, even though there were plenty of guys waiting for this kind of table. I can understand the reason for all the 25/50 tables, cause the house gets more money on rakes, but, they could have opened another table for 10/20, not just one. I solved the problem by going to another casino, but, I just wanted to play there. Oh well, maybe next time, I'll get there earlier and get a place at the 10/20 table.
    2 people found this review helpful 👍

  • 5/5 Wesley R. 2 years ago on Google
    Casino with very professional staff. Good location to play poker. After 16:00 every day poker action. Nice vibe in the casino too. Beautiful building.
    2 people found this review helpful 👍

  • 1/5 John S. 3 years ago on Google
    We went there yesterday and wanted to visit the casino and club. First contact was good, great and funny security guy outside the house. Then came into reception of the casino, where a guy tested our body temperature. Mine was 1°C above 37. (Which is normal for me as I have a temperature regulation illness.) Anyway, they denied the entrance because some rule says only 37 °C is allowed and the one guy even telling me rudely to ,,go hospital''. Really unpleasant visit, we didn't try the club after also because of that experience.
    2 people found this review helpful 👍

  • 1/5 Okan �. 5 months ago on Google • 27 reviews
    This is one of the worst casinos i have ever visited in Europe. It’s very old and definitely needs renovation. The chairs are like hotel room chairs not casino chairs. Insufficient machines to play and also blackjack seats were full and we waited too much to get another one to opened. I do not recommend this Casino. 👎🏽
    1 person found this review helpful 👍

  • 5/5 Marco L. 6 months ago on Google • 10 reviews
    Great experience in the Casino Ambassador! I had a great time with friends and the stuff inside there. They were all super friendly and the drinks were great. I recommend to anyone visiting or staying in Prague to go and try this place out. Ideal to go with friend or just enjoy meeting new people inside. Thank you!
    1 person found this review helpful 👍

  • 5/5 David. M. 6 months ago on Google • 8 reviews
    Had an awesome time at the Ambassador this week. The place was spacious with a great service. Special thanks to the friendly yet professional dealers Victoria and Federico!
    1 person found this review helpful 👍

  • 5/5 Patrik S. 6 months ago on Google • 8 reviews
    Had an amazing and fun night at the ambassador Casino. staff was easy going helpful and made the time spent there so much more memorable. A shout out to Honza, Vic and Federico. Thank you!!! had a blast
    1 person found this review helpful 👍

  • 5/5 Simon H. 6 months ago on Google • 4 reviews
    Amazing experience. Great new equipment and the dealers were lots of fun and really helpful. Their names were Honza, Vic and Federico. ❤️
    1 person found this review helpful 👍

  • 5/5 Avihai M. 1 year ago on Google
    I had good time. The tables are large and spacious limited to 8 players. All drinks are free. The atmosphere is nice and friendly staff. The one bad thing is that people are smoking in the restrooms.
    1 person found this review helpful 👍

  • 4/5 Tomas N. 1 year ago on Google
    Good casino. Drinks at reasonable price.
    1 person found this review helpful 👍

  • 5/5 Dan 6 months ago on Google
    Had an absolutely great time, very well organized, nice atmosphere and very professional dealers. A particularly thank you to Honza, Vic and Federico for their professionalism and entertainment. Definitely recommend!!
    1 person found this review helpful 👍

  • 3/5 Andrew B. 4 years ago on Google
    Guy at the front was pretty intense.. otherwise a little small, but nice
    1 person found this review helpful 👍

  • 5/5 Zoroslav K. 4 years ago on Google
    The best No Limit Holdem game in Prague. There is almost non-stop action. The limits are 10/20 CZK, 25/50 CZK and sometimes even 50/100 CZK.
    1 person found this review helpful 👍

  • 4/5 Bryan W. 3 years ago on Google
    (Translated by Google) Very great casino with many machines, a few tables, action is running. Very nice staff, everyone can speak English and are always attentive. I spent 3 hours there and got water 3 times, which I didn't even have to pay in the end. The toilets are clean and modern and I got money and entertainment there. Right next to the casino is the Goldfingers strip club, if you want you can pay a visit there, it is not even noticeable when you go in there because they share the entrance. I can't judge the strip club, I wasn't there: D (Original) Sehr tolles Casino mit vielen Automaten, ein paar Tischen, action läuft. Sehr nettes Personal, alle können Englisch sprechen und sind immer aufmerksam. Ich habe dort 3h Zeit verbracht und habe 3 mal ein Wasser bekommen, welche ich am Ende nicht einmal bezahlen musste. Die Toiletten sind sauber und modern eingerichtet und ich habe dort Geld und Unterhaltung bekommen. Genau neben dem Casino ist der Stripclub Goldfingers wenn man will kann man dort noch einen Besuch abstatten, es fällt nicht mal auf wenn man da reingeht, weil sie sich den Eingang teilen. Den Stripclub kann ich nicht beurteilen, dort war ich nicht drin :D
    1 person found this review helpful 👍

  • 1/5 Renè K. 4 years ago on Google
    (Translated by Google) Not a very nice atmosphere and the staff is very sterile more than unfriendly and the machines are more than questionable. No place which you should recommend. (Original) Keine schöne Atmosphäre sehr steril und das Personal ist mehr als unfreundlich und die Automaten sind mehr als fragwürdig. Kein ort den man empfehlen sollte.
    1 person found this review helpful 👍

  • 2/5 e. l. 4 years ago on Google
    (Translated by Google) A small, old-fashioned place and just a dime, don't go there - it's better to go to the rebuy stars casino, it's six feet away (Original) מקום קטן, מיושן ובסך הכל מעפן, לא ללכת לשם - עדיף ללכת לקזינו rebuy stars, זה מטר וחצי משם
    1 person found this review helpful 👍

  • 4/5 Andy _. 6 months ago on Google
    Wir haben das Spiel am Live-Roulette sehr genossen. Wenn am Abend viel los ist, leidet leider das Spielerlebnis ziemlich. Das Personal war neutral bis freundlich. Es gibt für Spieler Softdrinks und Bier umsonst.

  • 5/5 Anton K. 4 years ago on Google
    (Translated by Google) Very great casino. Friendly staff move from one of even the jacket and on again. pay New Year's Eve dinner had to admission to play what's really stupid but otherwise elegant beautiful casino. (Original) Sehr tolles Casino. Freundliches Personal ziehen einem sogar die Jacke aus und wieder an. In der Silvesternacht abends musste man Eintritt zahlen um zu spielen was echt dumm ist aber ansonsten elegantes schönes Casino.

  • 5/5 Philipp M. 4 years ago on Google
    (Translated by Google) Great atmosphere, great casino, free drinks (Original) Tolle Atmosphäre, tolles Casino, freie Getränke

  • 5/5 Reda Bennani K. 4 years ago on Google
    Very nice for poker only

  • 3/5 esercitazioni tattiche Gennaro S. 4 years ago on Google
    (Translated by Google) Historic casino. At the tables little space, if there are people it is really tight. They play roulette, black jack and play texas tournaments. Open bar for those at the tables. Good atmosphere. If you change euros the exchange rate is favorable, but if you win and want to give crowns for euros it cannot be done. We must change out and at this point it is convenient to post. (Original) Casino storico. Ai tavoli poco spazio, se vi è gente è veramente stretto. Si gioca alla roulette, black jack e fanno I tornei di texas. Open bar per chi è ai tavoli. Buona l'atmosfera. Se cambi gli euro il cambio è favorevole, se però vinci e vuoi dare corone per euro non si può fare. Bisogna cambiare fuori e a questo punto conviene alle poste.

  • 3/5 Ori E. 4 years ago on Google
    Smoking room is lacking, drinks policy is not clear

  • 1/5 אריה �. 4 years ago on Google
    (Translated by Google) Low Level Casino! (Original) קזינו ברמה נמוכה!

  • 2/5 Uuganbayar M. 3 years ago on Google
    gg

  • 2/5 Fabrizio E. 4 years ago on Google
    (Translated by Google) Rude, unprofessional staff and outdated games (Original) Staff scortese, poco professionale e giochi antiquati

  • 2/5 Michael T. 4 years ago on Google
    Small and crowdy

  • 5/5 Anastasiya T. 2 years ago on Google
    Very clean and professional casino , The staff were very nice to us. I personally only sat at the slot machines but had a really good time.

  • 1/5 Thomas S. 1 year ago on Google
    Couldn’t be found. No staff in the hotel, no signs.

  • 5/5 Mik K. 2 years ago on Google
    It's was my first time in casino and the manger was so cool and friendly she open for us extra table and give us guidance 😏 and the People who working there really cool :)

  • 2/5 Yiğit P. 2 years ago on Google
    Hello pic uploaded by google maps mistakenly but the stars by me and definitely correct thank you for your useless reply Casino Ambassador :)

  • 1/5 Yihan L. 1 year ago on Google
    To be honest, if you are a poker player it is sure a good place. But if you play black jack it only pay the pairs for the side bet so it is weird.

  • 5/5 Константин �. 4 years ago on Google
    (Translated by Google) A small but comfortable casino. I played poker Texas. There are a lot of people on Friday, all 5 tables are playing. On Thursday, only 2 tables were played. (Original) Небольшое, но уютное казино. Я играл в покер Техас. В пятницу народу много, все 5 столов играют. В четверг играли только 2 стола.

  • 4/5 Evan K. 4 years ago on Google
    Solid place. Nice on the inside with lots of tables running. Got seated in about 20 minutes for NLH.

  • 4/5 Hiba B. 4 years ago on Google
    A bit small but filled with people, good and fun overall.

  • 2/5 Ryhu R. 4 years ago on Google
    Rude staff. Interior desing rather archaic. One advantage - exchange rates are quiet OK

  • 5/5 Johan R. 4 years ago on Google
    Very nice locals, must visit!

  • 4/5 saurabh k. 5 years ago on Google
    Small lively casino. With bar and free drinks for players. On order decent dinner options. 3 roulette tables. And few poker and blackjacks tables. I enjoyed it considering it was a huge casino

  • 4/5 Rohit K. 4 years ago on Google
    Good place to play poker. No smoking on the floor and is very close to many good places around. Food and drinks options were limited and of low quality.

  • 5/5 Christoffer A. 3 years ago on Google
    Great service

  • 3/5 Alex V. 3 years ago on Google
    Decent games, nice old fashioned card room in a grand style hotel. The regs tend to soft play eachother a bit and new players might feel a bit targeted. But good option for a €1/2 gamble in Prague if you get the urge to play

  • 5/5 J N. 3 years ago on Google
    (Translated by Google) Casino Embraces in the beautiful and cheap city of Prague The beautiful country of the Czech Republic un casino à Prague en République Tchèque. (Original) کازینو امبَسَدور (سُفرا) در شهر زیبا و ارزان پراگ کشور زیبای جمهوری چک un casino à Prague en République Tchèque .

  • 4/5 lorenzo b. 3 years ago on Google
    (Translated by Google) Very small slot room .. Otherwise not bad ... But I'm not a great casino connoisseur !! (Original) Stanza slot molto piccola.. Per il resto non male... Però non sono un grand intenditore di casinò!!

  • 5/5 Clement M. 3 years ago on Google
    (Translated by Google) Perfect for playing poker (Original) Perfekt zum pokern

  • 3/5 Jamil M. 3 years ago on Google
    (Translated by Google) Was OK! Nothing special. Drinks in the poker area were not included! (Original) War ok! Nix besonderes. Getränke im Poker Bereich waren nicht inklusive!

  • 4/5 H. S. 3 years ago on Google
    No elevator and no smoking rooms inside casino. We played poker, roulette and balck jack and it was fun.

  • 1/5 Сергей �. 4 years ago on Google
    (Translated by Google) Gloomy place. The casino should sparkle and shine. In this institution this is not (Original) Мрачное место. Казино должно сверкать и блистать. В данном заведении этого нет

  • 5/5 Parag k. 4 years ago on Google
    Visited this casino while traveling through Prague on my Euro trip. Easily accessible as it's located in the city centre. The staff & ambience was really nice. They have slots, blackjack, cash poker & roulletes tables. Additionally they serve free alcohol while you are playing on the table. Surely recommended.

  • 5/5 jaykumar d. 4 years ago on Google
    Awesome place specially for poker lovers multiple tables running varied stakes. Very well managed

  • 5/5 Сергей �. 4 years ago on Google
    Good time !!

  • 5/5 Gaby L. 4 years ago on Google
    Pleasant atmosphere

  • 4/5 leandro g. 4 years ago on Google
    (Translated by Google) The good prague cash game plan. Table turns h24. (Original) Le bon plan cash game de prague. Table tourne h24.

  • 5/5 Helena H. 4 years ago on Google
    (Translated by Google) Nice service and pleasant environment :) (Original) Milá obsluha a příjemné prostředí :)

  • 5/5 Percy M. 4 years ago on Google
    Good place. Not over crowded and had a great time

  • 5/5 Elena T. 4 years ago on Google
    (Translated by Google) Cool place to have fun (Original) Классное место чтоб провести весело время

  • 4/5 Sonnen S. 4 years ago on Google
    (Translated by Google) Very nice location. You can spend a few hours. 😁😉💸💸💸💸💸 (Original) Ganz nette Lokation. Kann man einige Stunden Verbringen. 😁😉💸💸💸💸💸

  • 5/5 Gabriela P. 4 years ago on Google
    (Translated by Google) It's very beautiful (Original) É muito bonito

  • 4/5 Dana J. 4 years ago on Google
    (Translated by Google) Can be. But the risk of losing no gambling is gambling. But I did not like the operator long waiting for a coffee and the table I brought it myself owner and the operator should then oversee such a nice casino it's a shame.and it happened 2x. But I liked you maybe three times the eye 😃 (Original) Dá sa. Ale riziko prehry no hazard je hazard. Ale nepáčila sa mi obsluha dlho trebalo čakať na kávičku a k stolíku som si ju doniesla sama majiteľ a prevádzkar by mal nato dohliadnut na také pekne kasíno je to škoda.a to sa stalo 2x. No páčilo sa mi u vás možno na tretikrat bude ôk 😃

  • 4/5 Bram van L. 4 years ago on Google
    Went here. Lost my money. And left

  • 1/5 lucas d. 4 years ago on Google
    (Translated by Google) Very rude dealer, don't go if you are bilingual (Original) Croupier très malpoli, ne pas y'aller si vous êtes bilingue

  • 4/5 田中誉大 4 years ago on Google
    (Translated by Google) Blackjack seems to be included in a lot of small cards, dealers do not seem to burst (Original) ブラックジャックは小さいカード多めに含まれてる感があり、ディーラーはバーストしなさそう

  • 5/5 jean michel l. 4 years ago on Google
    Cool

  • 1/5 Krunal 5 months ago on Google • 2 reviews
    Easily the worst casino I’ve ever been too in my life. This place is nothing but a scam. If you go, please make 100% sure you keep track of every single one of your chips and payout and call out the dealers when they try to speed out your payouts and start any next round. I saw multiple rounds on blackjack where the dealer tried to call bust on people that weren’t busted (they apologized and said “oh this never happens!”. During roulette, multiple times they didn’t pay people out until called out on inner numbers and multiple times they paid the wrong person. What a joke. On cashing out, I was given 2000 less Koruna than the chips I had. After I made a scene they provided 1500 and apologized but nah, miss this place and every corrupt dealer inside. I hope the absolute worst for them.
    2 people found this review helpful 👍

  • 5/5 Bella S. 6 months ago on Google • 1 review
    We had a private event in Casino and everything was great! Waiters were nice and also dealer Honza was super! 👌🏻 and nice interior of casino. Thanks Mauricio for preparing this event and experience for us! Wish you the best, Lucie
    1 person found this review helpful 👍

  • 5/5 Susanna L. 6 months ago on Google • 1 review
    We had blast with our networking group on an organized team building event ran by Mauricio, where we learned to play without gambling with real money 👍🏼 it brought our group together and the dealers were absolutely amazing, especially Federico!! Best dealer in the house 💪🏼 Very unusual and interactive way to build team chemistry, huge recommendation!!
    1 person found this review helpful 👍


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    • ✗ Wheelchair-accessible entrance

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