Refractive Center Prague Ltd. image

Refractive Center Prague Ltd.

Eye care center Optician

👍👍 I had Lasik surgery here almost a month ago. From the second day after the surgery my eyesight was almost perfect. Everyone was friendly and helpful. The operation was painless and the doctor and nurses very communicative. Had all the after surgery visits and everything is good. At night and with ar... People often mention surgery, Prague, Novak, procedure, vision, staff, glasses, team, professional, Center,


Address

Olivova 2096, 110 00 Nové Město, Czechia

Website

www.refrakcnicentrum.cz

Contact

+420 224 505 161

Rating on Google Maps

4.80 (147 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 am to 5 pm
  • Thursday: 8 am to 5 pm
  • Friday: 8 am to 4 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 am to 5 pm
  • Tuesday: 8 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: surgery (62) Prague (28) Novak (21) procedure (18) vision (17) staff (15) glasses (14) team (13) professional (13) Center (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Narcis S. 2 years ago on Google
    I had Lasik surgery here almost a month ago. From the second day after the surgery my eyesight was almost perfect. Everyone was friendly and helpful. The operation was painless and the doctor and nurses very communicative. Had all the after surgery visits and everything is good. At night and with artificial light there are some halos but nothing terrible. Got rid of the glasses after more than 20 years. It feels good!
    4 people found this review helpful 👍

  • 5/5 Corey D. 6 months ago on Google • 24 reviews
    I had an absolutely wonderful experience with Refractive Center Prague. The positive experience began with communication with Babora, who has excellent English language skills. The communication, scheduling, and instructions were exceptional. The Center required a comprehensive medical exam, which involved urine and blood tests, an EKG, and a physical exam. This was their standard procedure to ensure patients are appropriate candidates for eye surgery. I saw this as a positive. The eye clinics I met with in the U.S. did not require this and seemed more concerned with scheduling as many surgery patients as possible. I elected to have the exam performed in Prague, as the cost was much more reasonable than it would have been in the U.S. After the medical exam and it was confirmed that I was an appropriate candidate for eye surgery, I went to Refractive Center Prague where I underwent a comprehensive examination of my eyes. Most of the exam was with Dr. Novak, my surgeon. The exam was thorough, which helped ease my anxiety about eye surgery. Dr. Novak asked me detailed questions about my work, hobbies, activities, and lifestyle. He took meticulous notes. He spent much time educating me about the different lens options. I appreciated the instruction and felt well-informed as to the best lens for my eyes. I cannot put into words how reassuring it was to spend so much time pre-surgery with the actual surgeon who would be operating on my eyes. Dr. Novak is a great listener and he seems to take much pride in the work he does. He has been doing eye surgery for 30 years. The next day, I arrived at the eye center and was assisted through the preparation for surgery by their staff. Everyone was kind and helpful and they all had excellent English speaking skills. I met with Dr. Novak briefly before surgery. He told me what to expect, not to be nervous, told me I was in great hands, and he said that he would be talking to me throughout the surgery. The surgery went well, and Dr. Novak talked to me throughout the surgery, which helped me relax. That night I went back to our hotel with a patch over one eye and lay down for a few hours. I was amazed that I had no eye pain and just minimal discomfort. My wife and I went out for a light dinner near our hotel (sporting an eye patch). I went to sleep, woke up the next morning, and took off the eye patch as instructed. My operated eye already had better vision than my unoperated eye. Again, no eye pain and minimal discomfort. My wife and I spent the rest of the day as normal exploring the beautiful city of Prague. The following day, I met with Dr. Novak one more time. He examined my operated eye and said everything looked great. He asked many more questions about my vision and took more notes. That afternoon he performed surgery on my second eye. Everything went well and I continued the same routine—rest for a few hours, light dinner near hotel, sleep, remove eye patch the next morning, and explore Prague like a normal day. The only difference was that my corrected vision began to improve at a more rapid pace. Dr. Novak explained that this would happen, as my brain could no longer fall back on an unoperated eye. It has been a little over a week since my surgery. The day after my surgery, my vision was very good, and I no longer needed glasses for any distance. Every day my vision improves slightly more and everything I see becomes a little crisper and more vibrant. I can now read a menu in a dark restaurant, read everything on my phone, read small print, and read street signs from a distance. I could not possibly be more pleased with the results of my surgery, Refractive Center Prague, Dr. Novak, and their entire staff. I do not think I could have received anything close to the quality of care I received from Refractive Center Prague anywhere in the U.S. Further, the cost of the surgery was significantly less than it would have been at home. Incidentally, we will be returning next year to Prague so my wife can have the same surgery on her eyes.
    3 people found this review helpful 👍

  • 5/5 Jannie 1 year ago on Google
    Thinking about idesign lasik? Well you just found yourself the best place! Dr Petr Novak and his team were absolutely amazing. I received 5 star service before, during and after the surgery. Everything has been thoroughly explained to me by the lovely nurses and doctors and I felt in safe hands thorough the entire time. It’s been only a day since my surgery and I can already see better than I ever did with glasses or contacts. And all that for a fraction of the price I would pay in the UK! Thanks so much to the entire team, I will definitely recommend your clinic to friends and family in Prague and also in the UK 😊
    3 people found this review helpful 👍

  • 5/5 Terri O. 2 years ago on Google
    Customer service at this office is amazing! I have been making plans to travel to Prague from the United States to get cataract surgery, and Barbora has been so helpful! Her English is great, and she set everything up for me so quickly and efficiently with no problems. If you are traveling for cataract surgery. This is the place to go!
    3 people found this review helpful 👍

  • 5/5 Pars P. 6 months ago on Google • 67 reviews
    I had iDesign iLASIK surgery there. All of the doctors and nurses were perfect and could speak English. They were so kind and professional. Everything was programed and after one month of the surgery, I am completely satisfied.

  • 5/5 Olga R. 1 year ago on Google
    Recently returned from Prague after treatment -laser eye surgery by iDesign. We would like to thank the doctors and the whole team for their professionalism, competence, friendliness and support at all stages from the examination to the recommendations after the operation. It was completely fearless and painless. We are grateful for the detailed information of the operation and also for knowledge of foreign languages. Ms. Barbora Panovska patiently answered all questions. Nice prices with spring discounts. The result of treatment was on the first day. I definitely recommend the clinic. Thank you very much!
    2 people found this review helpful 👍

  • 5/5 Lior S. 10 months ago on Google • 22 reviews
    My wife and I traveled to Prague in April to have laser surgery done for both of us. I couldn't say anything but good things about them. Great communication, very professional, wait times are short and just overall great experience. We arrived a few days early, so we have some time to tour (first time in Prague), did our checks on a Monday, surgery on Tuesday, post surgery on Wednesday, and done. Was able to drive us myself back to the airport the very same Wednesday. We were both a little scared to do it, especially at the same time and and we were well assured by the team and felt much more comfortable once seeing the place and meeting the surgeon. They did the test on my eyes like 10 different times because they weren't happy with some of the initial readings, then the surgeon himself came and redid all the checks to be sure and satisfied with the results, we weren't just rushed through in order to have our money taken. We're both super happy with our results, near perfect vision for both when I had around -5.00 in both eyes and my wife -3.00. Would highly recommend them to anyone who wants to do laser.
    1 person found this review helpful 👍

  • 5/5 Jason M. 7 months ago on Google • 9 reviews
    Four of us have just returned to the UK from the Refractive Center in Prague where three of us had Lens Replacement Surgery and one had iDesign Lasik. I can honestly say it has been a life changing experience for all of us and can certainly recommend the procedure and the Refractive Center Prague to anyone looking for eye corrective surgery. From the initial contact with Barbora via email through to all of the staff they have been fantastic at every step of the way. Dr Novák is incredible in what he does, from the consultation, the operations and the checkups afterwards. We were all a little apprehensive prior to our surgery - we needn’t have been as we were all cared for by all of the staff and the Ops were pain free both during and after. I am now free from Contact lenses having worn them for the last 32 years. It’s a fabulous feeling waking up and being able to see clearly. The other three individuals are all now glasses free as well - all for less than a third of the UK price. Thank you to the entire clinic team.
    1 person found this review helpful 👍

  • 5/5 Linda F. 5 months ago on Google • 37 reviews
    Had lens replacement 6 months ago as my reading vision was declining rapidly. Having lens replacement ( johnson and johnson lenses) was the best decision ever. Short and straight forward procedure, no pain. Petr spoke very good English, and explained everything prior. Have since had my eye test at my own optitian and all is good. Bright light at night takes a bit of getting used to. But it was well worth it. And a fraction of UK prices. Hospital is central Prague, which was easy for transport. Would highly recommend.

  • 5/5 David l. 2 years ago on Google
    My wife & I got eye lens replacement surgery carried out in September and we are both delighted with the results. Neither of us have used glasses since the first first eye bandage was removed. All staff encountered were very friendly & efficient. Time was taken to answer any questions & queries we had throughout the process. Still getting the "halo" affect with artificial lights at night time, but it isn't too bad.
    1 person found this review helpful 👍

  • 5/5 Christopher O. 1 year ago on Google
    After tons of research 3 of us decided to go to Prague to have lens replacement surgery. We also decided to make a vacation out of it. So we traveled to germany and prague for an amazing vacation also. Back to eye surgery, the entire process from the first email communication to the day we walked out after the 2nd eye was complete was flawless!! Dr. Novak was great! He clearly explained everything and went above and beyond to make us feel comfortable. We all ended up getting the top of the line multi lens which ran about $2500 USD for both eyes. The same Johnson & Johnson lens here is the USA ran about $16,000 USD for both eyes. What a deal plus Dr. Novak was more experienced than any eye doctor i have ever visited in the US. His staff all spoke english and were so kind and treated us like family, We definitely miss them. The facility was extremely clean. I am 2 weeks post and my vision is amazing, no more reading glasses, i have to lower the fonts on my iphone. Amazing no regrets. I can actually see at night driving now. Since my return i have so many co-workers and friends asking me about the process and wanting to plan a trip to prague to see Dr. novak... I tell them all, I have done all the guess work for everyone in the USA . My lengthy research on the procedure and the facility and the doctor has already been accomplished. I have paved the way i think for everyone to save a lot of money and also have an amazing vacation. Prague is beautiful :)
    1 person found this review helpful 👍

  • 5/5 Matthew S. 1 year ago on Google
    Would highly recommend this place! I was researching Lasik options around the world for a few years. In terms of price and quality, this was by far the best option I found. They cater extremely well to foreign patients. The whole staff speaks fluent English. They explained the options and procedure very well and the Doctors were all top notch. So glad I did this!
    1 person found this review helpful 👍

  • 5/5 Donna Mc K. 1 year ago on Google
    Above and beyond my expectations I travelled from Ireland to have lens replacement surgery at RCP and am absolutely thrilled with the outcome Dr Novack and his team ensure the whole process is completely painless caring and truly professional One of best decisions I have ever made was to travel to Prague to have this procedure I would highly recommend this clinic which is right in the centre of prague to anyone considering eye surgery
    1 person found this review helpful 👍

  • 5/5 Javier V. 2 years ago on Google
    I am happy that I underwent laser eye surgery in this clinic, everything has been perfect, from the surgeon work to the post-surgery examinations. Very professional staff. I must say that the results have exceeded my expectations. Even from the very first day after surgery I was feeling great with the sharpest vision I've ever had, and now after 2.5 weeks my eyes are almost fully recovered.
    1 person found this review helpful 👍

  • 5/5 Shane R. 2 years ago on Google
    I recently underwent laser eye surgery here and am very happy with it. The procedure and what I could expect was explained very clearly during the initial examination and before surgery, and the staff were very helpful with any questions I had. Post-surgery, my vision has massively improved and recovery was very rapid. All-in-all and excellent experience.
    1 person found this review helpful 👍

  • 5/5 Basir A. 2 years ago on Google
    Hi I am living in Canada can some one tell me do I need to book un appointment or it is walk in Tnx
    1 person found this review helpful 👍

  • 5/5 Peter D. 2 years ago on Google
    I had lens replacement surgery last week. The experience from beginning to end was very good. I found the office of The clinic very clean and well appointed. They have the latest equipment to assess patients conditions. I was given my initial exam on Monday afternoon which was professional and relaxed. My surgery was on Wednesday and Friday. Dr Novak and his colleagues put me at ease from the start. The procedure was very quick and completely painless. My recovery has been amazing. I could read my phone the next morning without glasses. Ever since the improvements are continuing with detail continuing to become sharper and colours more vibrant. On top of all that the people who looked after me were really nice. Of course I should say that once you have the surgery you can see the beautiful city of Prague in all its glory. I would not hesitate to recommend this clinic to anyone.
    1 person found this review helpful 👍

  • 5/5 Екатерина �. 2 years ago on Google
    I and my partner had a laser surgery at the RCP. And it was best money we've ever spent so far! Personnel were professional, confident and supportive, helping to get through this quite stressful event.
    1 person found this review helpful 👍

  • 5/5 Debbie F. 3 months ago on Google • 18 reviews New
    I had Lens replacement 3 weeks ago with Dr Novak and his team !! There’s nothing left to say that hasn’t already been said by others who have also visited the clinic. Everything and Everyone treated me with 100% care and respect at all times. I’m still learning how to use my new eyes as it’s been a bit of a struggle with night time and long vision but I’m getting there ! No problems with my reading though. The very next day I was able to see to read and I am extremely happy that I chose Dr Novak and his Clinic. Right in the heart of Prague which meant for my 5 day stay there was always something to do too. A big THANKS to the team. 👏🏻👏🏻👏🏻👏🏻

  • 5/5 Blacksilk R. 4 months ago on Google • 3 reviews
    I can totally recommend this clinic. The whole team was very professional, meticulous and clear in explaining all the different steps of the iLasik procedure, including aftercare. I regained 100% vision from the very day after. Dr Novak seemed very thorough and my ophthalmologist in Germany confirmed to me that they have done an excellent job. Heartfelt thanks!! x Marco

  • 5/5 MENGHUAN C. 2 years ago on Google
    Honest and reliable doctor. Advised me not to rush for laser eye surgery due to my personal eye condition after a through examination. Didn’t put me into danger! Will consider coming back again if my eyesight become stable.

  • 5/5 Petr N. 1 year ago on Google
    With a lot of respect I passed the consultations plus eyes surgery and I must say that I have never seen such a professionalism, expertize and value which came out from the process. 20 years of issues with long-term visibility plus astigmatism have been resolved in few minutes when I woke up the day after the surgery into a completely new world full of 8K resolution. No pain, no troubles by second day after the surgery. Lot of patience and no other words to share … 150% recommended

  • 5/5 Maureen B. 1 year ago on Google
    Excellent experience . No longer need glasses at less than a third of the price I would have paid in UK. Dr.Novak's skill is second to none. Grateful thanks.

  • 5/5 Daria P. 1 year ago on Google
    I would like to praise the great work of Refractive Center Prague doctors and employees. I underwent FemtoLasik eye surgery in December last year and it exceeded my expectations. To begin with, Mr Novak, my operative doctor, is a very professional eye surgeon, and was treating my eyes extremely gently. The operation itself was quite quick and I did not have any scary side effects I was reading on the Internet. My vision was 100% the next morning after operation, I could not believe it was as easy as that. The clinic provides you with all needed instructions and answers your questions (thank you Barbora) during the recovery period, so if you follow the guidelines, you will be fine. Interestingly enough, in a few days I forgot that I ever wore glasses in my life. Now it feels like my vision has been great from the beginning. Thanks for improving the quality of my life and making me enjoy the world with a clear vision. All the best to your team!

  • 5/5 Mary K. 1 year ago on Google
    I have recently undergone lens replacement surgery with this clinic. The staff there are professional and charming. I was well informed of the procedure and choices I needed to make prior to surgery. The process went without any hitches and my sight is improved and improving on a daily basis. So far so good, I am a happy customer!

  • 5/5 Jarosław K. 2 years ago on Google
    To be perfectly frank, I've considered Lasik surgery as an unnecessary luxury. Turned out I underestimated by far how much of an impact perfect vision brings. From small things like shaving, through everyday life freedom, up to watching the horizon line from an airplane's window - it feels like I'm experiencing the life anew. Not only does it not feel like an overindulgence no more, it feels like I ended up with a once-in-a-lifetime barging. It would be worth it on it's own, getting it done at RCP only made it so much better. If someone tells you getting eye surgery is not scary, they are probably laying. Course it is. The thing with fear is, though, that it can be managed and mitigated, and staff at RCP manages that brilliantly. All the way from the primary examination, throughout the surgery itself, everyone made sure I was well informed and conscious, to a point where I started asking myself why my previous opticians didn't mention this or that. By the time the surgery came, I felt like making sure I'm comfortable is the hard part of the process, procedure itself being almost an afterthought - and it was a breeze. I lack words to express my gratitude to the staff for their professionalism, care and warmth - all the way from reception desk, nurses, to the doctors and surgeon. If anything, how smooth the surgery and healing process goes is a bit disappointing, since I have no reason to visit RCP again. If you are someone like me - on the edge, wondering if going for LASIK is a smart choice, since you can live perfectly fine with glasses? It's worth it. It's doubly worth it at RCP.

  • 5/5 Craig S. 1 year ago on Google
    Refractive Center Prague was an absolute pleasure to deal with. I had originally contacted them in 2021, they were fast to provide responses to my questions, with everything explained thoroughly and clearly. I subsequently decided to wait until 2022. Upon contacting them again, I had an eye examination appointment within a couple of weeks and surgery the very next day. Staff, nurses and doctors were all fantastic. Everyone explained things slowly and carefully, calming any nerves and making the whole experience seamless. I can see beautifully (better than with my glasses before!), recovery and healing are following well. Anyone hesitant about going ahead with laser eye surgery need not worry, with Refractive Center Prague for sure a first choice.

  • 5/5 Audrey B. 2 years ago on Google
    I had my femto lasik procedure here last week, and I’m amazed by the results! The entire process was easy and clearly communicated- I traveled from Berlin for the exam, procedure and follow up all in just 3 days. The staff and doctor explained every detail before and during the procedure (in perfect English) so I knew what to expect. My vision is now excellent, and I’m so glad I had it done. Thank you!

  • 5/5 Pat R. 2 years ago on Google
    Had a consultation and in 2 weeks time I got the iLasik done. Recommend here because receptionists, nurses and doctors were super professional. To live without glasses ‘was’ my dream, Refrakční centrum made it happened for me. Thank you a bunch!

  • 5/5 Ruth F. 1 year ago on Google • 1 review
    In my opinion, Dr Novak is an incredibly professional and skilful eye surgeon. In fact, the whole team at the RCP are efficient, helpful and professional. I am extremely pleased with the results of my refractive lens procedure and love not having to depend on glasses for reading etc. Many thanks and continued success to everyone at the Centre.
    1 person found this review helpful 👍

  • 5/5 JD L. 8 months ago on Google • 1 review
    I had an amazing experience at the Refractive Center Prague for my LASIK surgery. From start to finish, everything about the experience was superb. The professionalism and care of the staff was top notch, and Dr. Novak is truly an expert in the field. The clinic was clean and welcoming, and the procedure itself was over incredibly quickly, with very minimal discomfort. After more than 15 years of wearing contacts and glasses, it is truly surreal to experience life without needing them, and I have Dr. Novak and his team to thank for this. I would absolutely recommend the Refractive Center Prague for anyone considering LASIK.
    1 person found this review helpful 👍

  • 5/5 Chris D. 8 months ago on Google • 1 review
    I traveled to Prague from the United States to get LASIK here after seeing so many promising reviews, and although I was initially apprehensive, Barbora was extremely professional, detailed, and caring, which made me feel comfortable doing the surgery abroad. In Prague, Hoeng was a stand-out staff member who helped me and my partner feel comfortable while preparing for the procedure. Finally, Dr. Novak provided me with the best eye care I've ever received. His competence regarding the surgery gave me confidence in the procedure, and his availability to answer my questions even weeks after the surgery (even on a weekend) was reassuring. I would recommend Dr. Novak and his team to anyone.


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