Awful, horrible service! We made a reservation well in advance through Expedia (apparently this is the "best" way to make a reservation here at sixt, says the clerk at Sixt). We arrived to the location at the Prague airport to pick up our car, and sure enough they had our reservation from Expedia. Then, they tried to charge us $80 more than our receipt from Expedia claimed AND would not honor the collision insurance we bought via Expedia. It was a systemic problem between Expedia and Sixt, however they refused to help us in any way and basically told us to call Expedia to figure it out. Sixt said it was Expedia's fault, Expedia said it was a problem at Sixt. To this, the clerk laughed. Do not waste your time dealing with this inefficient, rude company. We finally agreed to just pay the extra $80, and she had misquoted us! It wasn't just $80, it was actually $200 more. It took us nearly 1.5 hours to finally get out of there with a car. From a different company. Never again will we deal with Sixt.

Everything would be really great, except the fact, that while choosing the car and receiving the confirmation we tried to choose the one without Navigation or any other useless and costing money functions. Turns out that SIXT decided for us and gave us the car WITH navigation for 300 czk per day (12 eur)!Although the total amount was 42 EUR more!! I do really find that fact disturbing. Although - my fault I haven't noticed that while signing document in the office, because I haven't expected such a setup, when our reservation/confirmation had totally different numbers and lack of NAVi. And they also haven't pointed that fact out. Quite disappointing. Otherwise it could have been smooth.

WORST SERVICE I EVER RECEIVED I have made a reservation with sixt a week ago, moving van for 2 days, for a well planned journey, and cleared my schedule especially. Was supposed to pick up the car tomorrow, 04/11. An hour ago I got an email from Sixt, canceling my reservation, less than 24 hours before the rental time without reason. Only when I called to clarify this matter I was explained that the vehicle was not yet returned by the last customer and he's not answering his phone. I fail to see how that's my problem and a company that respect its clients would have tried hard to find a solution, other than "sorry, it's canceled, thanks for understanding" I had no choice but to book a car with another company and had to pay a much higher rental price. This was my first dealing with Sixt and will definitely my last. Extremely disappointing. In my point of view one star is too much.

They are quite professional and helpful. I rented cars more than 5 times and never had a single issue.

WARNING!!! BUYER BEWARE!!! BUYER BEWARE!!! Sixt auto rental engages in predatory business practices! If you pay in advance, but you are late to pick it up due to a delayed flight, Sixt will cancel the reservation but KEEP YOUR MONEY. I do not understand how this is even legal, but the employees actually seem proud of this predatory policy. BUYER BEWARE!! BUYER BEWARE!! These guys are THIEVES!!!!

SCAM ARTISTS! Accused me of a damage I didn't even cause and charged me 11 500 czk for it. Nobody came to check the car with us on pick up, we were told to inspect it ourselves. As we're not trained to detect minor damage, we didn't notice the thin little scratch on the bumper in the dark parking lot. Upon returning the vehicle it was pointed out to us and we were accused of causing it. After days of tedious back and forth with the damage processing people we were charged 10 000 czk for the damage + 1 500 czk for "damage processing". Stay away people, trust the reviews! This is not the first time they've pulled something like this and won't be the last.

if Google had negative stars it would describe my experience better. after reading some reviews here, I understand that this a pattern of this Company- we rented a car and a day after return it we got email that we scratched the rear rim (when I got the car all three rims were scratched and only this one wasn't marked). and they took us entire deposit of 19,000 CZK (!!!). w/o any proof how they calculated this amount or providing other evidences I asked for. everybody who had the same experience- please contact me to file a lawsuit against the company and get our money back!

Car pick up and return is easy quick if you have reservation. They don't work 24h tho, so you need to check in advance if it is possible to pick the car after hours.

They are selling like it's the best rental car agency in the world but every time I never get the car I rented. Always the worst of my category. I am probably the one stupid believing in their lying marketing...

I had a confirmation for a reservation for Saturday at 11:00 and received an email on Friday at 18:00 that it was cancelled without any solution. I am stuck now without car. No one seemed to care. Real shame !

I don’t recommend this place! They have serious issues with their system. It has been 2 weeks since I returned the vehicle and so far they didn’t return my deposit.

Easily booked through third party, no hassles picking up. Great price, friendly service. No complaints. Used previously in AT with same results.

It's few minutes walk outside the airport in the parking building adjacent to it. Great staff, clean car

Quick and friendly service. Absolutely 5 star.

Very Poor service, pickup and return are not well located.

This agency billed me for a scratch that I did not cause to my vehicle. I get the sense that they are aggressive in sending customers damage bills. They talked a lot about damage during the check in process. I would not rent from them again.

For the money I paid, I was expecting a reasonable car. Got a VW Golf plus with almost no options on it. Other places will definitely get you a better car for less money. Seems that Sixt is lately just a brand, with nothing behind it to sustain it.

Very clean cars and seamless process

I rent the car for over 4 months car was new and very nice. The only thing I didn't like was when I left country for weekend I couldn't park car at the rental company parking lot. I've done this in the past with other companies