2/5 Amenda R. 3 months ago on Google • 32 reviews New
I
am
a
loyal
customer
of
New
Yorker,
I
usually
buy
clothes
in
Germany
and
the
Czech
Republic,
and
I
would
like
to
share
my
painful
and
hurtful
experience
at
the
Prague
branch.
I
went
shopping
at
a
branch
in
Prague
(Na
Príkope,
Václavské
nám.
388/1,
110
00
Praha)
on
December
3.
When
I
was
trying
on
trousers,
I
was
cut
by
a
needle
hidden
in
my
trousers.
It
seemed
like
The
button
that
prevented
theft
fell
off,
and
when
I
put
on
my
pants,
the
needle
made
a
deep
and
long
cut
into
my
skin.
I
immediately
informed
the
staff
on
the
first
floor
of
the
situation,
but
she
ignored
my
injury
and
said
she
didn't
know
and
didn't
want
to
deal
with
it.
My
wound
was
bleeding,
so
I
could
only
take
out
the
disinfectant
wipes
I
carried
in
my
bag
as
soon
as
possible.
Avoid
infection.
Then
I
went
downstairs
and
told
another
person,
she
notified
the
manager,
a
lady
gave
me
a
shopping
card
for
350Kč,
and
just
took
a
can
of
disinfectant
spray
and
sprayed
it
on
my
legs,
she
said
it
would
take
about
1-2
days
It
will
heal
in
a
week.
But
now
it
has
been
more
than
a
month
and
I
have
long
scars
on
my
legs.
This
was
a
very
bad
and
exaggerated
experience,
a
needle
was
left
in
the
pants
waiting
to
harm
an
unknown
customer.
I
haven’t
used
that
350Kč
shopping
card,
I
still
have
it,
it’s
like
my
scar,
it
makes
me
heartbroken.
I
would
like
to
provide
the
customer
service
department
with
photos
of
the
incident,
and
I
want
you
to
understand
that
this
was
a
terrible
and
horrific
mistake.
1 person found this review helpful 👍