1/5 David B. 9 months ago on Google
I
am
not
a
serial
online
ranter
and
it
takes
a
lot
for
me
to
leave
a
negative
review.
My
experience
at
this
restaurant
two
nights
ago
was
so
bad,
that
I
feel
I
have
to
take
the
time
to
leave
this
review.
It
boils
down
to
one
thing,
the
staff
was
extremely
unfriendly,
out-rite
rude
and
the
service
was
absolutely
horrible.
We
were
a
large
group
and
immediately
they
appeared
annoyed
that
we
were
there.
I
ordered
a
second
round
of
drinks
for
the
entire
group
and
after
15-20
minutes,
none
of
the
drinks
had
arrived
at
the
tables.
I
had
to
go
to
the
service
counter
and
remind
them
as
it
appeared
they
had
forgotten.
At
that
point
I
paid
for
the
round
of
drinks
right
then
and
there.
After
20
minutes,
no
drinks
arrived.
I
returned
to
the
counter
to
ask
when
we
will
get
the
drinks
and
they
seemed
confused.
I
showed
them
the
receipt
for
the
drinks
i
ordered
20
minutes
earlier
and
they
said
they
would
bring
them
soon.
10
minutes
later
they
brought
less
than
half
the
drinks,
and
never
returned
with
the
rest.
I
had
watched
to
make
sure
everyone
got
their
drinks
and
when
they
didn’t
appear
to,
I
went
to
every
member
of
our
group
to
ask
if
they
received
their
second
drink
to
make
sure
I
was
correct
before
confronting
the
staff
again.
I
returned
to
the
counter
for
a
third
time
to
ask
where
the
rest
of
the
drinks
were
at
which
point
they
said
they
already
brought
the
drinks.
I
told
them
they
were
mistaken
and
in
fact
most
drinks
were
still
missing.
The
group
of
waiters
then
started
speaking
in
their
own
language
under
their
breath
and
appeared
more
annoyed
by
me
(i
believe
they
weren’t
Czech).
They
continued
to
deny
that
they
owed
me
any
more
drinks,
at
which
point
i
asked
for
the
manager.
The
manager
came
out
and
I
explained
the
situation
to
her,
while
the
staff
denied
my
claims
to
her.
The
manager
was
visibly
frustrated
and
said
she
didn’t
know
what
to
do
because
her
staff
was
telling
her
that
we
had
been
served
the
drinks.
I
told
her
that
that
was
not
the
case
and
I
am
not
trying
to
scam
the
restaurant
for
a
few
drinks.
At
this
point
i
should
note,
we
were
not
intoxicated
and
this
was
only
our
second
drink
of
the
night
I
was
attempting
to
order.
Eventually,
the
manager
negotiated
me
down
to
2/3
of
the
drinks
we
were
missing.
Soon
after,
one
of
the
waiters
brought
the
drinks
out
and
angrily
slammed
them
down
on
the
table
in
front
of
me.
Throughout
this
entire
exchange
i
never
once
raised
my
voice
or
lost
my
temper.
Their
behavior
as
a
collective
staff
was
completely
uncalled
for
and
it
was
apparent
that
they
didn’t
want
us
there.
One
waiter
looked
like
he
wanted
to
hit
me
he
was
so
angry,
despite
the
fact
that
he
was
not
even
the
one
who
took
the
order.
We
come
to
Prague
annually
for
a
sporting
event
with
over
30
people
in
our
group
ready
to
spend
a
lot
of
money
for
a
good
team
bonding
evening
and
experience.
In
the
future,
this
joke
of
a
restaurant
will
not
be
getting
our
business.
We
recommend
anyone
reading
this
to
go
to
the
Matuska
pub
and
brewery.
Very
friendly
staff,
unbelievable
food
and
the
beer
is
the
best
I
have
ever
had.
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