2/5 ffion h. 4 years ago on Google
My
partner
and
I
were
excited
to
stay
in
this
hotel
for
our
trip
to
Prague.
We
had
seen
online
lovely
photos
of
the
hotel.
First
of
all,
when
checking
into
this
hotel
we
asked
for
a
room
with
a
king
sized
bed
because
that’s
what
we
originally
booked,
the
receptionist
said
that
we
could
have
that.
When
we
arrived
in
our
room
it
was
2
single
beds
put
together
with
TWO
duvets.
Not
what
you
expect,
especially
as
a
couple.
We
asked
for
extra
pillows
which
they
apparently
didn’t
have
as
they
were
fully
booked,
strange
they
don’t
keep
spare
pillows...
Second,
on
their
website
it
says
they
provide
laundry
and
dry
cleaning
services,
they
DON’T!
My
partner
asked
for
his
shirt
to
be
dry
cleaned
and
the
receptionist
told
him
this
was
not
possible.
They
also
claim
to
have
bar,
which
they
don’t,
just
a
place
only
open
for
breakfast.
Also
“soundproof”
windows,
which
is
a
lie.
We
were
kept
up
with
sounds
from
outside
and
sirens
(which
cannot
he
helped,
but
don’t
claim
to
have
soundproof
windows
when
they
aren’t)
Thirdly,
on
our
last
night
we
asked
for
more
coffee,
the
receptionist
said
he
didn’t
have
any
and
we
can
use
the
machine
(we
didn’t
have
a
machine
just
a
kettle)
he
said
that
EVERY
room
had
a
coffee
machine,
but
a
different
lady
claimed
the
night
before
some
rooms
do
and
some
rooms
just
have
a
kettle,
so
which
is
it?
Housekeeping
cleaned
our
room
and
the
duvets
were
still
wet;
so
we
had
to
hang
them
out
to
dry.
The
lady
behind
reception
was
rude
to
my
partner
on
several
occasions.
Overall
this
hotel
is
ok
if
you
just
want
somewhere
to
lay
your
head,
but
wouldn’t
stay
again
and
I
wouldn’t
recommend
to
anyone.
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