In November, my son (then 1 month old) and I visited Mr. Mudr. A bitch. The order went well, after not being invited, the ladies at the reception contacted me the same day, we got the appointment in less than a month (it wasn't an acute problem, so I didn't mind the waiting time at all), the day before the examination, a double-sided confirmation of the examination date - great for me After arriving at the clinic, again a pleasant surprise, very pleasant at the reception, we went to see the doctor with a little delay (however, nothing terrible and I expect a possible delay at the doctor's). The doctor and the nurse are very nice. I was afraid of examining such a small baby, but it was completely unnecessary... The doctor is really professional, he treated my son wonderfully, he calmed me down with a warm approach and words, he explained everything to me, so that even I, a layman, understood it perfectly. The same goes for my sister. Great for us in every way. Only the parking in the center of Prague is crazy, but that's not TH's fault.

I visited this facility three times in one month. 1. wait an hour, 2. wait 45 minutes, 3. wait 45 minutes. If you're on track and don't want to spend an hour waiting, I recommend telling the ladies behind the counter that you're in a hurry and you've been booked. PS: I have never had a doctor take me without complaining. Even after such a long wait. PSS: The expertise of the workers may be good, but they prefer not to mention professionalism.

Today I visited Dr. Drlik with my son. He is a very helpful, patient, kind doctor. There was also a nurse in the office. Also, pleasant, kind. I thank them both for their patience. I recommend visiting the doctor! Moms, don't be afraid of anything .😊 Great approach!

Same experience as others: Practically impossible to appeal. Today I gave up after ten minutes of repeating (in English) that "estimated waiting time will be..." first it said one minute, then two, four, five, with which I hung up after ten minutes...

(Translated by Google) Like in office. Low level. We're going elsewhere. (Original) Jako na urade. Nizka uroven. Jdeme jinam.

(Translated by Google) Although the complaints of previous comments, for me total satisfaction. I go to psychiatry for MUDr. I can't knock anything at all. Professional acting, you are an equal person to him, not "just a patient". Even with the reception (for which I read the complaints) I never had any problems ... always had a girl at the entrance, offering water, answer questions. Thank you to all clinic staff! (Original) Ackoliv chapu stiznosti predeslych komentujich, za me naprosta spokojenost. Chodim na psychiatrii za MUDr. Knopem a nemuzu si vubec na nic stezovat. Profesionalni jednani, jste pro neho rovnocennym clovekem, ne “jen pacientem”. Ani s recepci (na kterou jsem tu cetla stiznosti) jsem nikdy zadne problemy nemela... vzdy mila slecna u vchodu, nabidne vodu, zodpovi dotazy. Dekuji vsem zamestnancum kliniky!

(Translated by Google) Reception terrible, for three weeks I ask them to send an erecept for my son, always promises to send it and nothing Mainly that you can ask for a considerable administrative fee !!!! (Original) Recepce strašná, už tři týdny je žádám o zaslání ereceptu pro syna,vždy slíbí že to pošlou a nic 😡 Hlavně že žádate si dokážete říct o nemalý administrativní poplatek!!!!

(Translated by Google) I understand the frustration of others with the telephone system, but I only waited once for a long time. Usually the receptionist called me back within 2-5 minutes from the original phone call - Most of those reviews are old, I guess this has already broken out :) Otherwise, I go to psychotherapy to Mgr. Pustin and in psychiatry to MuDr. Žuchové. Total satisfaction - human approach, friendliness to clients, flexibility of orders. Definitely a positive experience for me :) (Original) Chápu frustraci jiných s telefonickým systémem, ale dlouho jsem čekal pouze jednou. Většinou mi zavolala recepční zpět do 2-5 minut od původního telefonátu - Většina z těch recenzí je starých, asi už se tohle vypucovalo :) Jinak chodím na psychoterapii k Mgr. Pustinovi a na psychiatrii k MuDr. Žuchové. Naprostá spokojenost - lidský přístup, vstřícnost klientům, flexibilita objednávek. Za mě jednoznačně pozitivní zkušenost :)

(Translated by Google) The same problem ... I can not have lunch for a week and definitely no one calls me back :( tragic for a man who hopes to help !!! (Original) Stejný problém... Nemůžu se už týden obědnat a rozhodně mi nikdo zpět nevolá :( tragický pro člověka co doufá v pomoc!!!

The doctors are professional, but unfortunately, as far as the reception is concerned, it's more than enough to falter 😡 Claiming that they are a Private Clinic and does not have to keep the agreed meetings, sending emails, etc. on time, is more than misleading. Thank you NO more!

(Translated by Google) I have to share a very bad experience with UROLOGY and at the same time warn other patients. In the past, when I was single, I visited MUDr. Monika PURMOVA. I had problems getting pregnant and frequent urogenital infections, which could be one of the causes. I asked the doctor to put catheterized urine on the culture, I was afraid that the non-catheterized urine might be contaminated with intestinal bacteria. She did the catheterization very painfully. It occurred to me that he had no feeling and respect for my health at all. I had the feeling that she wanted it done quickly and that she did not hesitate to use force to do so even at the cost of damaging my health. (Original) Musím se podělit o velmi špatnou zkušenost z UROLOGIE a zároveň varovat ostatní pacienty. V minulosti ještě za svobodna jsem navštívila MUDr. Moniku PURMOVOU. Měla jsem problémy otěhotnět a časté močopohlavní infekce, které mohly být jednou z příčin. Požádala jsem lékařku o to abychom dali na kultivaci cévkovanou moč, obávala jsem se, že by necévkovaná moč mohla být kontaminována střevními bakteriemi. Cévkování udělala velmi bolestivě. Přišlo mi, že vůbec nemá cit a respekt k mému zdraví. Měla jsem z ní pocit, že to chce mít rychle hotové a že neváhá k tomu použít sílu i za cenu poškození mého zdraví.

(Translated by Google) So I add myself with the experience that ordering at the reception is desperate, as a working person I call when it suits me and I have time, and that they call me back in two hours, when I am already doing something else and possibly not alone, so it doesn't quite suit me. And another thing is the arrogance of some doctors from the TH clinic. I wouldn't recommend it based on personal experience. (Original) Já se tedy přidávám se zkušeností, že objednávání na recepci je zoufalé, jako zaměstnaný člověk volám ve chvíli, kdy se mi to hodí a mám čas, a to že mi zavolají zpátky za dvě hodiny, kdy dělám už něco jiného a případně nejsem sama, tak se mi to zrovna úplně nehodí. A další věcí je arogance některých lékařů z TH kliniky. Po osobní zkušenosti bych nedoporučovala.

(Translated by Google) about 2 years what I get there. For those who complain about waiting in the waiting room, think about what you are going with. I'll always wait for a good doctor. Waiting is also a sign that he goes beyond the good day to see you. Always calling back, and resembling a sms to a meeting is simply priceless (Original) cca 2 roky co tam docházím. Těm co si stěžují na čekání v čekárně,zamyslete se nad tím s čím jdete. Na dobrého doktora si vždy počkám. Čekání je i známka že se věnuje i nad rámec než je dobrý den,na shledanou. Vždy volají na zpět,a připomínající sms na schůzku je prostě k nezaplacení

(Translated by Google) At the reception you can not call at all, the slot machine will keep alerting you to being in front of you ... but after ten minutes of waiting (and for the second 7 minutes) I do not want to believe it, and I'm going to order somewhere else. P.S. the second number on the web is bad, and the gentleman I have called through this number seems to have resolved for a long time. Please correct that number, it's a shame. (Original) Na recepci se vůbec nedá dovolat, automat vás bude pořád upozorňovat, že se věnují někomu před vámi... ale po deseti minutách čekání (a napodruhé 7 minut) se mi tomu nechce věřit, a jdu se radši objednat někam jinam. P.S. druhé číslo na webu je špatně, a pán, kterému jsem se přes toto číslo dovolal to podle všeho řeší už delší dobu. Opravte to číslo prosím, je to ostuda.

(Translated by Google) Absolute satisfaction. Level negotiations. I warmly recommend. (Original) Naprostá spokojenost. Jednání na úrovni. Vřele doporučuji.

(Translated by Google) I try to call for a third day. Nobody takes the phones. I'm waiting on my phone for 10 minutes. The automaton constantly repeats that someone has called in front of you and the voice of the time how long you are in the queue, the place of waiting time. Nobody decided to return. Somehow, the patient is at (_._) (Original) Snazim se dovolat jiz treti den. Nikdo telefony nebere. Na telefonu cekam i 10 minut. Automat neustale opakuje, ze se nekdo dovolal pred vami a hlasi cas, jak dlouho jste ve fronte, misto ocekavaneho casu. Zpet rozhodne nikdo nevola. Tak nejak je jim pacient u (_._)

(Translated by Google) I recommend (Original) Doporučuju

(Translated by Google) I am completely satisfied with the TH clinic. Mrs. Mudr. Monika Purmova was a professional in the field of andrology and was always able to advise! Today I was on examination, and even though I paid a considerable fee for a sexologist, he was excited about the approach of the doctor and the results, which was announced to me after 30 minutes, which is nice, where else does it work like this! For me, I can only recommend the clinic. (Original) Jsem TH klinikou naprosto spokojený. Paní Mudr. Monika Purmova byla v oblasti andrologie profík a vždy dokázala poradit! Dnes jsem byl na vyšetření, a i když jsem platit nemalý poplatek za sexuologa, tak byl nadšen z přístupu pana doktora a výsledků, který mi byl oznámen po 30 minutách, coz je fajn, kde jinde to takhle funguje! Za mě mohu kliniku jediné doporučit.

(Translated by Google) Satisfied (Original) Spokojen

(Translated by Google) I warmly recommend (Original) Vrele doporucuji

(Translated by Google) Very unpleasant and reluctant receptionist meeting when ordering a deadline, long waiting times. (Original) Velmi nepříjemné a neochotné jednání recepčních u objednávky termínu, dlouhé čekací doby.

Neskutečně nekvalitní a nespolehlivé služby. Rozhodně nedoporučuji.

8.3. I was examined at this clinic, the attitude of the staff and the doctor was at a perfect level, unfortunately it was agreed and written in the medical report that the next procedure would be communicated via email, when nothing happened, I wrote to see if they had forgotten about me. The answer came that the doctor is now on vacation and they will call after about 14 days, when nothing happened for the next month, I wrote a second email, to which no one responded. This approach is a big disappointment for me from the original great impression.

Good day. Terrible experience today. We waited 1.5 hours with my son and still nothing, the people who came for us were already leaving... after my question I was told that I should have reported more. So, for new clients, just the information from reporting to the reception is apparently not enough. I'm sorry for the waste of time and where to find a new doctor quickly... when we waited a month for today...

We visited the clinic for the first time today for an examination of our son (11 months) and we left absolutely thrilled! A perfect approach from both the professional and the human side. We went to the line exactly on time and even though I didn't call when I made the appointment and tried about 2 times, they called me back. So 5 stars for us and we highly recommend!

I agree with the opinion that it is impossible to call the Th clinic! On the phone, the machine says that they attend to those who called before you, but when you come to the reception, there is no receptionist there. They rarely call back, and if so in the early evening. In addition, they have confusion at the reception regarding the order dates. It used to work better, I see a lot of degradation.

You should fire that lady at the front desk. I haven't come across such arrogant behavior in a long time, moreover, he confuses the dates. I needed to reorder due to illness and she was so rude last time that it made me sick. I asked if you are wheelchair accessible and I got the answer that there is no helpline and hung up the phone. I don't even want to go to you anymore, I'd rather make an appointment elsewhere.