I needed a small knee operation (arthroscopy) in Prague when I had just started a job here in November and am starting to learn Czech. I was recommended Dr Krejci he was very friendly. However, everything else about this place is bad - aggressive receptionists even when I try my basic Czech (with the exception of one nice lady), some nurses on the day of the operation were short tempered. I waited for 4.5 hours before the operation lying on a bed with no information, I was taken into the operating room by a doctor (not Krejci) who did not want to speak English or try slow Czech, in the operating room the doctors were really loud it felt like I was in a bar or they were having some sort of celebration (I must have been their last operation of the day...), nobody came to check or explain anything to me after the anaesthesia wore off. Worst of all, they have somehow lost a CD with X ray images that I gave the receptionist and they don't seem to take any responsibility for it. I also had a Czech person help to communicate with the receptionists but that hasn't helped. I don't understand why there is an extra charge on top of VZP insurance for coming here. Now I need a follow up so will go somewhere else.

(Translated by Google) So far everything proceeds without complications .. Very helpful staff (Original) Zatím vše probíhá bez komplikací.. Moc ochotný personál

I had my ACL and meniscus repaired here by Dr Krejci. He did an awesome job so highly recommend having him do any knee surgery. However the ladies at the desk were unfriendly, the nurse who looked after me during my overnight stay was awful and even if you have an appointment, you usually end up waiting for 30-60 minutes although you pay 800kc up front. Strange system here...

You will wait even if you had an appointment. Read above 45 min.

(Translated by Google) As long as I went to my doctor, everything was fine. Unfortunately, she has finished her practice and the approach of the representative of the doctor is unreal. I needed a card statement to transfer to another doctor, I wrote an email, tried to reach ... Nothing. When I wanted to solve the situation and wrote an e-mail slightly sharper, the doctor called me ... Jupiiiiii. I don't introduce myself to foreign numbers, which seems to have offended her, and her arrogant approach knew no bounds. I think the question: And what do you need it for? She is totally ill .... (Original) Dokud jsem chodila ke své doktorce, bylo vše v pořádku. Ta bohužel se svou praxí skončila a přístup paní doktorky zastupující je neskutečný. Potřebovala jsem výpis z karty, kvůli přestupu k jiné lékařce, psala jsem email, zkoušela se dovolat.... Nic. Když už jsem chtěla situaci vyřešit a napsala email lehce ostřejší, paní doktorka mi zavolala... Jupiiiiii. Na cizí čísla se do telefonu nepredstavuji, což jí zřejmě urazilo a jeji arogantni přístup neznal meze. Myslím, že otazka: A na co ho potřebujete? Je naprosto nemistna....

If you are a foreigner don’t ever go to ZELENKA LUDOMIR. I asked for an appointment to an English speaking doctor, planned my visit a month in advance, as I am "Breasfeeding working mother" and had to take off from my work and pay for a nanny. So all done - I came in time. Reception lady was nice. Then saw the doctor. The moment I said to him I would like to speak in English he made such a angry face! He did switch to English but was visibly annoyed and, overall his behavior was rude and angry, he didn’t let me explain my situation and where I have pain, he rudely stopped when I was explaining my issues, and did not let me speak. He examined hand for one minute and said one word injection. After I mention I would like to know what is my diagnosis and what is the medicine he offer, as i needed to check if medication would have any impact on my child since i am breast feeding, he became completely rude, looking at me with aggression and just said the diagnose in one word. I opted not to take any injection as I juts couldn't trust him. I came to clinic with hope for a treatment , paid 500 czk so I can get English speaking doctor, I suffered from pain for long time and needed simply sympathy, expected basic professionalism. I came out crying. A Doctor man made crying a young mother patient - “be proud of yourself” dr. Ludomir.

(Translated by Google) Tragic "receptionist" about a difficult life ... (Original) Tragická “recepční” asi těžkej život ...

(Translated by Google) I have my favorite orthopedist there. But it is also quite pleasant environment. (Original) Mám tam svého oblíbeného ortopeda. Ale i jinak je to celkem příjemné prostředí.

(Translated by Google) Kli (Original) Kli

(Translated by Google) The visit to the medical house was very pleasant. (Original) Návštěva lékařského domu byla velmi příjemná.Hezké prostředí,dobrá dostupnost MHD.

(Translated by Google) Very pleasant environment, helpful doctors. (Original) Velmi příjemné prostředí, ochotni lékaři.

(Translated by Google) Super friendly staff, good care, good communication possible. Very friendly and courteous service (Original) Super freundliches Personal, gute Pflege, gute Verständigung möglich. Sehr freundliche und zuvorkommende Betreuung

(Translated by Google) There are the best doctors on the 5th floor, always a neurologist and orthopedic pain help. (Original) Jsou tam nejlepší doktoři v 5 patře, vždycky mi pomůžou od bolesti neurolog a ortopéd.

(Translated by Google) quality dentist (Original) Kvalitní zubarka

(Translated by Google) Thanks to the staff, they helped my son. Even if it's money. And this is supposedly "free" healthcare in our country (Original) Díky personálu, pomohli synovi. I když je to za prachy. A to je prosím u nás údajně " bezplatné " zdravotnictví

(Translated by Google) Excellent medical care (Original) Vyborná lékařská péče

(Translated by Google) Výborná gynekoložka. (Original) Výborná gynekoložka.

(Translated by Google) Helpful medical staff, excellent doctors. I can highlight the approach and professionalism of Dr. Beza (Original) Ochotný zdravotní personál, vynikající lékaři. Mohu vyzdvihnout přístup a profesionalitu pana doktora Bezvody

Everyone who I came in contact with at the clinic was really nice. My appointment was on time and everything was done in a professional manner. I was told that I would get a call from a physical therapist for rehab and sure enough I got a call a couple hours and managed to set times. I'm very happy that I randomly came across their website and would recommend them to anyone.

Complex and upper quality care, very friendly and helpful personnel.

(Translated by Google) Pleasant environment, professionalism at a high level.I can only recommend. (Original) Prijemne prostredi,profesionalita na vysoke urovni.mohu jenom doporucit.

Recommended

Good dermatologist

(Translated by Google) I do not know what the other doctors, but Mr. DiS. Weak had a very nice and professional approach and took me without waiting at exactly the agreed time. (Original) Nevím, co ostatní doktoři, ale pan DiS. Slabý měl velmi milý a profesionální přístup a vzal mě bez čekání přesně v domluvený čas.

(Translated by Google) Perfect service (Original) Perfektní služby

(Translated by Google) Super, super, super I recommend 👍 (Original) Super ,super ,super doporučuji 👍

Very impressed with how clean and beautifully laid out the clinic is! All the nurses and doctors I met during my stay here were super lovely! I've been here 3 times and cannot fault the place.

Super

Super

Good service

Parking Is problém. With luck possible somewhere around. Care Is charged. Entry payment. My doctor charged 500Kc. Quick conversation ,result. And another cust. ..another.. 5 min max each one. Business Is business. Time Is expensive. 😊 Suprisely Doctors Are specialist/high level health care.

(Translated by Google) Excellent approach from everyone, willingness, professionalism (Original) Výborný přístup od všech, ochota, profesionalita

(Translated by Google) I go to the Pragdent surgery and the super approach (Original) Chodim do ordinace Pragdent a supeř pristup

(Translated by Google) Emg examination - a willing doctor will explain everything. (Original) Emg vyšetření - ochotná paní doktorka vše vysvětlí.

(Translated by Google) Nicely equipped medical facility. Staff cool, no long waits and orders for the next day. This often does not happen in devices of this type. Super !!!!! (Original) Pěkně moderně vybavené lékařské zařízení. Personál v pohodě, žádné dlouhé čekání a objednání na druhý den. To se v zařízeních tohoto typu často nestává. Super!!!!!

(Translated by Google) Dear receptionist. Dr. Kulhánek had a really professional approach and I really liked his assessment of my condition. Thank you for your kind approach. (Original) Milé recepční. Pan doktor Kulhánek měl opravdu profesionální přístup velice se mi líbilo jeho posouzení mého stavu. Děkuji za milý přístup.

(Translated by Google) In this medical facility we find doctors of many specializations. Orders are made by e-mail. I did not expect to order in advance. Ordering was very fast. The lady at the reception was very pleasant and advised. On the ground floor there is a pharmacy, where it is possible to pick up prescribed drugs and some solutions are already mixed directly. I was very satisfied with the visit. (Original) V tomto zdravotnickém zařízení nalezneme lékaře mnoha specializací. Objednávky probíhají pomocí e-mailů. Díky objednání předem jsem vůbec nečekal. Objednání proběhlo velmi rychle. Paní na recepci byla velmi příjemná a poradila. V přízemí je přímo lékárna, kde lze rovnou vyzvednout předepsané léky a některé roztoky mají již přímo namíchané. S návštěvou zde jsem byl velmi spokojený.

(Translated by Google) I have been going there for 21 years and they got me from any problem in a short time without any undesirable consequences 👍 (Original) Chodím tam už 21 let a z kteréhokoliv problému mně v krátké době dostali bez jakéhokoliv nežádoucího následku 👍

(Translated by Google) Perfect access to patients. (Original) Perfektní přístup k pacientům.

(Translated by Google) A pleasant team of doctors and nurses (Original) Příjemný kolektiv lékařů a sester

(Translated by Google) Clean, nice, excellent doctor and nurse (Original) Čisté, příjemné, vynikající lékařka a sestra

(Translated by Google) I didn't see this room there (Original) Tuhle mistnost jsem tam neviděl

(Translated by Google) Good doctors (Original) Dobré doktory

(Translated by Google) Many professionals concentrated in one place (Original) Mnoho odborníků soustředěných v jednom místě

(Translated by Google) Good doctors and nice nurses (Original) Dobří doktoři a fajn sestřičky

(Translated by Google) Pleasant environment, unfortunately little space in the waiting room (orthopedic surgeon), pleasant getting off by the assistant, keeping the ordered time (Original) Příjemné prostředí, bohužel málo místa v čekárné / na ortopedovi/ ,příjemné vystupování asistentem, dodržování objednaného času

Nice

(Translated by Google) Great good English speaking doctor (Original) Geweldige goed Engels sprekende dokter

I can say that they are very professional and all the staff is kind and take care of patients. I was there several times and I am satisfied of their services.

(Translated by Google) nice surroundings. but look elsewhere. (Original) hezke prostredi. kozniho lekare ale hledejte jinde.

(Translated by Google) As always helpful staff. They measure everyone's temperature, then they will let you into the surgery (Original) Jako vždy ochotný personál. Měří každému teplotu, pak vás teprve pustí do ordinace