MUDr. Ivana Grohová s.r.o. image

MUDr. Ivana Grohová s.r.o.

Doctor

😠 THE WORST DOCTOR EXPERIENCE, STAY AWAY! Good location, but extremely unprofessional and rude. Luckily there are many competent GPs in Karlin, so we switched. And unlike Grohova they don't charge for the "privilege" of speaking English. This office is a joke and a danger to your health. Stay away. People often mention doctor, English, doctors, helpful, appointment, Prague, recommend, good, nurse, friendly,


Address

Sokolovská 57, 186 00 Karlín, Czechia

Website

www.doctor-prague.com

Contact

+420 224 814 758

Rating on Google Maps

4.40 (72 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 am to 6 pm
  • Thursday: 8 am to 1 pm
  • Friday: 7 am to 1 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 am to 6 pm
  • Tuesday: 8 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: doctor (30) English (26) doctors (16) helpful (12) appointment (11) Prague (10) recommend (10) good (10) nurse (10) friendly (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Radim �. 2 years ago on Google
    THE WORST DOCTOR EXPERIENCE, STAY AWAY! Good location, but extremely unprofessional and rude. Luckily there are many competent GPs in Karlin, so we switched. And unlike Grohova they don't charge for the "privilege" of speaking English. This office is a joke and a danger to your health. Stay away.
    7 people found this review helpful 👍

  • 1/5 Ray M. 2 years ago on Google
    Stay away. They charge a fee for speaking English. Using their logic, Foreign investment and foreign companies (most employers and companies here are foreign) should charge czech people extra for doing business here then. They quoted me a price by email but when I got there, it more than doubled. Always a different doctor and staff as well. If you're an expat, make sure you dress nice before they screw you!
    5 people found this review helpful 👍

  • 5/5 Anthony M. 2 years ago on Google
    Expat here, I came here to write a longstanding and overdue review. I had been working between Dublin and Prague and needed an English speaking doctor to support some ongoing medical support. I am not registered and they offer an option to self pay. I see a number of negative reviews recently and I am surprised to read them. My first number of months trying to find a GP to support and in English was a major challenge. When I found Dr Grohova from the initial and subsequent appointments the service was superb. Whenever I needed even at short notice the team made all necessary arrangements for me. For a private doctor as a self payer I would say my experience was some of the best care and also value for money I have experienced as a longstanding traveller. An overdue review from a satisfied client. Thanks
    5 people found this review helpful 👍

  • 5/5 MiamiTheatreGuy 6 years ago on Google
    What a fantastic doctors visit today! My appointment was for 10:30 and by 10:32 I was sitting in front of the doctor. She was completely professional yet had the best bedside manner I have experienced! She not only listened to me but HEARD me. I highly recommend this office and this doctor to anyone here in Prague! Not even in the USA do you get this kind of service and treatment. I felt like I was being treated by a family member. Thank you doctor! I feel much better already knowing I have you on my side! 😎😷🤧🤒
    4 people found this review helpful 👍

  • 5/5 Blind P. 1 year ago on Google
    I am with this GP for more than 4 years and it is the best GP i ever had (i am mostly with Dr Werbikova, however the whole team is fantastic including the lovely nurses). There is an administration fee to pay for every visit which is in my opinion worth every czk for the service, quality and almost zero waiting times. All nurses and doctors speak English. I recommend this doctor to all my friends and everyone who went loved it too. Really happy and clear recommendation!
    3 people found this review helpful 👍

  • 1/5 Lia M. 4 years ago on Google
    Worst doctors ever. Not only do they charge me 300CZK for each visit, even with insurance. The doctor is also not helpful, constantly telling me he couldn’t do anything for me if I came with a problem. On top of it all, they now won’t release my medical records to me unless I pay them. Emailing someone their medical records takes 5 minutes and they want money from their patients. Overall, wouldn’t recommend to anyone. You guys should learn to treat your patients better
    3 people found this review helpful 👍

  • 1/5 Matt M. 4 years ago on Google
    They de-list you as a patient without informing you why and no longer give you appointments, additional English fee to, I'd look elsewhere a bit of a naturopath approach instead of real medicine to.
    2 people found this review helpful 👍

  • 5/5 Casey H. 4 years ago on Google
    Dr. Grohova and the other doctors at Doctor-Prague are fantastic! I have had especially good interaction with Dr. Marcela Werbikova, who saw me immediately for abdominal pain, recommended what turned out to be two exactly right specialists, and has done two follow-ups with me without even having to make an appointment. All taken care of very quickly and with good result. The doctors and the office staff all speak English, they make the calls ahead of time for you to help you schedule referrals, accept the usual insurances, and a very reasonably priced for those not carrying insurance. Whether you are in Prague long-term or are just a visitor with a one-time medical need, I think you will have the best experience here!
    1 person found this review helpful 👍

  • 1/5 Alex P. 1 year ago on Google
    Avoid Dr. Werbiková! She couldn’t even distinguish between the symptoms of chickenpox and Covid. I was terribly sick, yet she didn’t prescribe any treatment except drinking water and rest, even when later I was getting significantly worse and I asked her to prescribe antibiotics, she refused and told me that I’d get better without it. As a result, in addition to everything I had, I also developed an ear infection that could’ve been easily avoided and had to be treated with antibiotics anyway prescribed by her colleague Dr Štefková, who right away told me that I had chickenpox and confirmed it with appropriate blood work. Many months later I’m still dealing with the side effects of this improper treatment by Dr. Werbiková. If you care about your health, never visit this doctor.
    1 person found this review helpful 👍

  • 1/5 Carter H. 1 year ago on Google
    As an expat I wouldn't recommend this practice. I've been with this doctor for 4 years and I asked for a re-up of a prescription that I've been on every 3 months for 3 years (charging me 300czk with insurance every time I needed a new prescription) and the practice let me go as a patient immediately with out notice. Before this I had brought up serious issues I was having and requested to be referred to a specialist who could help me better, it took three appointments, bringing my father and husband and fighting for months for the doctor to hesitantly refer me.
    1 person found this review helpful 👍

  • 5/5 Elda P. 1 year ago on Google
    Highly recommended doctor. Thank you again for the good care and advices! The doctor and nurse speak perfectly English, they are very kind and very caring. If you’re looking for an english-speaking doctor in Prague, I highly recommend you to go here.
    1 person found this review helpful 👍

  • 3/5 Giuseppe R. 6 years ago on Google
    Average Quality of Service - You have to pay each time you step in 200 CZK
    1 person found this review helpful 👍

  • 5/5 Daniel S. 5 years ago on Google
    I have been twice to Dr. Grohová and I can say without fear that she is the best physician I've have seen in my life. I´m from Germany and I NEVER met a doctor that took so much time for me and listened carefully to everything I said. You can see she's very professional and I had to undergo a number of tests before get a prescription medication as she wanted to be sure. In Germany the Doctors just look at you, don't even touch you and there you go. I think I was nearly an hour during the visit with Dr. Grohová and in Germany I see my doctor 5min tops. Very friendly assistant too. Oh and she speaks VERY GOOD ENGLISH! Totally recommended for expats. Thanks doctor for making going to the doctor a pleasant experience.
    1 person found this review helpful 👍

  • 5/5 Eleni L. 4 years ago on Google
    Amazing professional, both her and the nurse were very nice and helpful and speak perfect English! She is meticulous and listens to everything you have to say very carefully. Definitely recommending, it's so rare to meet such good doctors nowadays!
    1 person found this review helpful 👍

  • 5/5 Eric H. 1 year ago on Google
    I can't say enough about Dr Ivana Grohova and her staff. They are the best in the business. I received the best possible care as an English speaking foreigner. She is thorough, highly skilled, and she has a fantastic sense of humor. We laughed together a lot. Thus I highly recommend without reservation. Thanks so much for your care over the years.
    1 person found this review helpful 👍

  • 5/5 Danijela N. 5 years ago on Google
    If it is at all possible to make a visit to a doctor a pleasant experience, this is where it happened to me. The amount of professionalism, expertise, attention and human approach, coupled with top experience when dealing with scheduling, pre and post appointment administration... Pure excellence and full trust all the way.
    1 person found this review helpful 👍

  • 5/5 Paige S. 9 months ago on Google
    Ivana was very helpful when I had a UTI while on vacation in Prague. She was able to see me in one days notice, spoke great English, and communicated well over email
    1 person found this review helpful 👍

  • 5/5 Yuyu K. 1 year ago on Google
    I came here for an examination. The doctor and nurse are professional and friendly. The entire process was fast and smooth. :)

  • 5/5 Frost T. 1 year ago on Google
    One of the Best doctors I ever visited, very caring and proffessional, super sweet, listened to my youtube channel and liked my song :D thank you!!!

  • 5/5 Sarah C. 1 year ago on Google
    Dr Ivana's office managed to find an appointment late in the morning after I contacted them that same morning. I didn't have a GP in Prague so I was very happy to find a Dr as I was experiencing an issue that was making me worried. Dr Ivana did asked a lot of questions, did my examination and ended up prescribing me several types of medicine. One day later, I already started feeling better. The staff is very nice and speaks English. I am very happy I found her.

  • 5/5 Ellie W. 1 year ago on Google
    Great service in a welcoming place! All the staff were very friendly and spoke great English. I emailed in the evening and was given an appointment the morning after so very efficient. Dr. Grohová was very kind and gave me everything I needed. Would definitely return if I need to!

  • 5/5 Timo 1 year ago on Google
    Great English speaking doctors office. Been going for years.

  • 5/5 Thomas S. 1 year ago on Google
    Very professional, perfect English, kind, and helpful. Doesn't take long at all to get an appointment and once saw me immediately. Compassionate people, definitely recommend

  • 5/5 Gunter W. 3 years ago on Google
    Personally a great experience for me. The nurse and doctor are very friendly, helpful, speak perfect English and take the time to inform you about everything and anything you want to know. Yes, there is a 300 czk fee for every visit, but I gladly pay the fee to be helped in perfect English, until I can speak Czech, which I'm expecting to take many years,... ;-) There might be a bit of a focus towards a naturopath approach instead of "real" medicine, but not strongly.

  • 5/5 Robert M. 1 year ago on Google
    Unlike most doctors in Prague, they actually pick up the phone :) Great for expats

  • 5/5 Miss P. 7 months ago on Google
    I contacted this practice from Australia for my daughter via email. The response was so quick, my daughter was seen within 36 hours it was effortless to organise. In addition to this, the doctor was amazing and really help my daughter. I would recommend this service, and I'd also like to say thank you.

  • 5/5 Lisa-Maria G. 8 months ago on Google
    Went there for a health exam and was positively surprised. Dr. Werbikovà is such a darling and so competent. I really enjoyed how she took time for me, gave smart advice and I love that she also cares about mental health and doesn't just see humans as a machine. The nurse was very nice as well. Everything was very efficient. English was perfect. Will come back yearly from now on.

  • 5/5 Izzy B. 9 months ago on Google
    Great English speaking doctors in Prague. I was visiting as a tourist and unfortunately contracted an eye infection. They were able to get me an appointment within 2 hours of calling and went above and beyond to help solve my issues and had good knowledge of insurance etc. thank you so much!

  • 5/5 Sophie C. 5 months ago on Google
    Very friendly and helpful English speaking doctor, nurse:)

  • 5/5 Milan P. 2 years ago on Google
    Very good experience from the first visit. Doctor and nurse speak good English, they are very pleasant, and making an appointment was very easy to do through email. I was checked by Dr. Werbikova and got right therapy which solved my problem. I recommend this clinic.

  • 5/5 Fin C. 6 years ago on Google
    Very professional and friendly/ human-centic care. They had busy day, but it didnt seem at all. It is easy to go (via "mainroad" at least trams 3, 8 and 24 goes there).

  • 5/5 Dave P. 4 years ago on Google
    Very cooperative and helpful and knowledgeable.

  • 5/5 Martin S. 4 years ago on Google
    (Translated by Google) Doctor very pleasant. What I asked was explained to me. So far the first visit, but compared to doctors what I know great. (Original) Paní doktorka velice přijemná. Na co jsem se zeptal bylo mi vysvětleno. Zatím první návštěva, ale oproti doktorům co znám super.

  • 5/5 Chris F. 3 years ago on Google
    (Translated by Google) Super nice receptionist with very good English. We got an appointment at very short notice and my wife was treated very well. The doctor who received us was also very nice with equally good English. Yes, the premises are not in top shape, but that's not why we came here. In our opinion, the Frau Doktor is highly recommended. (Original) Super nette Empfangsdame mit sehr gutem Englisch. Wir haben sehr kurzfristig einen Termin bekommen und meine Frau wurde super behandelt. Auch die Ärztin die uns Empfing war sehr nett mit ebenso gutem Englisch. Ja die Räumlichkeiten sind nicht top in Schuss, aber deswegen sind wir auch nicht hergekommen. Unserer Meinung nach ist die Frau Doktor absolut zu empfehlen.

  • 5/5 Vishesh 3 years ago on Google
    Very distinctive approach and an amazingly refined staff.

  • 5/5 Олег �. 3 years ago on Google
    Very helpful, professional and nice lady.

  • 5/5 Amy D. 3 years ago on Google
    I have been to many different doctors here in Prague and Dr. Ivana is by far the best. She was so attentive, friendly, and asked many questions. She speaks great English and her nurse is also lovely. 100% recommend.

  • 5/5 Annie A. 3 years ago on Google
    This practice is wonderful! I recently moved from America to Prague and I don’t speak any Czech, so I was worried I wouldn’t be able to find a doctor to help me with my medications. This clinic is incredibly friendly, helpful, professional, and perfect for expats. I appreciate their help so much and they helped me figure out my prescriptions within like 20 minutes :) thank you to everyone that works there!

  • 5/5 Kate J. 3 years ago on Google
    Wonderful staff and friendly doctor who cares about everyone’s general well-being. She’s thorough with questions and will take time to suggest natural remedies before giving out a prescription (which I appreciate). I’ve lived in Praha for 4 years and been to a few different doctors offices, this one will be my regular go-to.

  • 5/5 Diamant I. 5 years ago on Google
    Best doctor I visited so far!! Really great

  • 5/5 Matthieu P. 5 years ago on Google
    Very nice and responsive. I tried several doctors, this was my best experience

  • 5/5 Natasha F. 5 years ago on Google
    I wasn't registered with the doctor and needed help with an emergency , the nurse answered and he was so helpful called me to the clinic and took my appointment for registration so he could help me with the emergency , so thankful and really happy to see such treatment from a doctor which has so far been terrible with all other doctors here . Very courteous and helpful nurse and doctor too

  • 5/5 nihil n. 6 years ago on Google
    Good and friendly service. Got an appointment even without being registered there. They could help me with my problem very fast and registration was also super unproblematic. Whole staff speaks good English and is very professional.

  • 5/5 Lisa M. 4 years ago on Google
    Friendly and helpful staff and doctors! Speak english.

  • 5/5 Joshua C. 4 years ago on Google
    Friendly team, reasonably priced and amazing service in English - very much appreciated as a tourist and patient.


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