Dermatovenerologická ambulance

Medical clinic

😠 The situation when the nurse explains to me that she prefers patients living in Prague 1, 2 and when I live in Prague 5, that she can't take me even in the waiting room.... I hope they treat that lady the same way she treats me when will need something somewhere.... Karma is free People often mention reception,


Address

Apolinářská 447, 128 00 Nové Město, Czechia

Website

www.vfn.cz

Contact

+420 224 968 230

Rating on Google Maps

3.30 (21 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 7:30 am to 12 pm, 1 to 3 pm
  • Thursday: 7:30 am to 12 pm, 1 to 3 pm
  • Friday: 7:30 am to 12 pm, 1 to 3 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 7:30 am to 12 pm, 1 to 3 pm
  • Tuesday: 7:30 am to 12 pm, 1 to 3 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Peter M. 2 years ago on Google • 98 reviews
    The phone at the reception (reception and filing) has been hung up by the nurses for a long time due to capacity reasons. About which the leading doctor Mudr.Tryzna knows and approves. He is a good doctor, but in my opinion, the approach to the operation of the office is not correct. From an informational and organizational point of view. There is a personal base here, I understand. However, it would like to present true information on the ambulance website. Those who are there, know. Doctor, don't worry. This is also not the correct approach. I understand that I'm late, but that doesn't excuse you from worrying about whether I'm giving the patient true or false information. Writing one email to the person responsible for the content of the practice's website can take up to 5 minutes. The information on the doctor's website is not valid. I recommend following the ones in the photo. Current as of 1/28/2022. Example So that the nurse doesn't send you to hell when I do the surgery until 11:30 and they don't take you in at 11:10 and the waiting room and both surgeries are empty. And he tells you to wait another 2 hours. There is information on the website that they take the last patient 15 minutes before the end of the appointment. At the door of the reception from 30 min. Therefore, they take the last patient 30 minutes before the end of the appointment. And only what is on the reception door is valid. Not the website of the ambulance.
    8 people found this review helpful 👍

  • 5/5 Tomáš �. 3 years ago on Google • 222 reviews
    So I can't say anything negative. I was warned that those from Prague 1/2 have priority, but they found an appointment that week. The examination was standard, the doctor was cool and cracked a few jokes. The nurse at the reception is very nice and helpful!
    2 people found this review helpful 👍

  • 1/5 Brandon E. 8 months ago on Google • 7 reviews
    I phoned the reception and they said yes, I could be there until 3 pm for the test. But when I went at 13.00 the nurse said, "No, don't you see the plan on the door? No, definitely not." Certainly not?? Promotion and useless.
    6 people found this review helpful 👍

  • 2/5 Karel H. 3 years ago on Google • 3 reviews
    The department cannot be contacted, they have until 11:30 but at 1100 they no longer want to accept you they say they only have until 11:00.. . I only have time during my work break, which I can't manage 😟
    6 people found this review helpful 👍

  • 1/5 Michelle Obama O. 5 years ago on Google
    Arrogant doctor. Condescending and patronizing. Make you feel ashamed. Go somewhere else for your tests if you can!!!
    5 people found this review helpful 👍

  • 3/5 Manuel B. 5 years ago on Google • 88 reviews
    The doctors speak english but not in the reception so make surr to learn what you need or go with a Czech person.
    3 people found this review helpful 👍

  • 5/5 smal78 2 years ago on Google • 31 reviews
    Both dr. Tryzna and dr. Zavadska are pro-patient professionals. They identified a root cause of my chronic issues and started working towards a fix. All that w/o unnecessarily prescribing ATB just to make their jobs easier. As a bonus, they are fun people (nurses included)!! 😁 Do not be frightened to come here and speak up , it is totally worth the most precious thing you have - your health. Thank you very much, you are great people.
    2 people found this review helpful 👍

  • 5/5 Luboš H. 1 year ago on Google • 20 reviews
    The approach of the nurses and the doctor was very professional and friendly 😊 Many thanks.
    2 people found this review helpful 👍

  • 5/5 Jakub �. 3 years ago on Google • 3 reviews
    Despite the crowded waiting room, the approach of the entire staff was professional and humane. I have nothing to complain about. I respect the Czech healthcare system. Thank you!!!
    2 people found this review helpful 👍

  • 1/5 Michal F. 3 years ago on Google
    (Translated by Google) Thank you for your help .... I'm going to the outpatient clinic on request with an acute problem and quite unpleasant staff is affected that I came at all ... the only thing I did wrong is that I arrived only with a citizen .. I'm sick of you (Original) Děkuji za pomoc.... jedu na žádanku na ambulanci asi s akutním problémem a dost neprijemny personál je dotčen ze jsem vůbec přišel... jedine co jsem udělal špatně je, ze jsem dorazil pouze s občankou.. je mi z vás zle
    2 people found this review helpful 👍

  • 1/5 S 1 year ago on Google
    I arrived at 10:30 but was refused to be seen because I do not live in Prague 1,2 or 3? Its a bit ridiculous, the place was pretty much empty apart from 1 person in the waiting room, why are you turning away patients when you to are not even busy?
    2 people found this review helpful 👍

  • 5/5 Petr S. 3 months ago on Google • 19 reviews New
    Very helpful and nice staff. I've been twice since then and I didn't wait more than five minutes. It's just a shame that they don't tell you the results over the phone (do you need a code?) and you have to come in person.

  • 1/5 Martin U. 4 years ago on Google • 1 review
    The situation when the nurse explains to me that she prefers patients living in Prague 1, 2 and when I live in Prague 5, that she can't take me even in the waiting room.... I hope they treat that lady the same way she treats me when will need something somewhere.... Karma is free
    10 people found this review helpful 👍


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