SUPER ZOO - Praha Čakovice image

SUPER ZOO - Praha Čakovice

Pet store Pet supply store Pet boarding service

One of the Top rated Pet boarding services in Prague


Address

Kostelecká 1038/58, 196 00 Praha-Čakovice, Czechia

Website

www.superzoo.cz

Contact

+420 245 010 100

Rating on Google Maps

4.70 (229 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 am to 8 pm
  • Thursday: 9 am to 8 pm
  • Friday: 9 am to 8 pm
  • Saturday: 9 am to 8 pm
  • Sunday: 9 am to 8 pm
  • Monday: 9 am to 8 pm
  • Tuesday: 9 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: jsem (14) staff (8) store (8) great (7) helpful (7) kter (7) ochotn (6) prodava (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 RV88 3 years ago on Google
    (Translated by Google) We were here for the first time today and I must say that all the girls were very willing. We even have a beautiful dog from our furry dog. So thank you again! (Original) Dneska jsme tu byli poprvé a musím říct, že všechny holky byly moc ochotné. Dokonce z našeho chlupatého obluďáka máme krásného psa. Takže ještě jednou děkujeme!
    2 people found this review helpful 👍

  • 5/5 Tomáš B. 2 years ago on Google • 133 reviews
    The staff is very pleasant, knowledgeable about the products, can give advice. The store is clean, very wide assortment, very good prices. Snacks for dogs at the entrance maintained. Handicapped parking, I simply can't find any, but really no weakness, you can't speak of a fault at all.

  • 5/5 Eva A. 1 year ago on Google • 75 reviews
    Super.

  • 5/5 Petra Biberlová D. 1 year ago on Google • 67 reviews
    Not only I am extremely satisfied with the salon at Super Zoo, but also our four-legged friend. At Terezka, we appreciate a great personal approach and careful professional work! Thank you very much for the great service. The store space is clear and experienced saleswomen give advice.

  • 5/5 Lada M. 10 months ago on Google • 63 reviews
    Friendly and helpful staff.

  • 5/5 Janička K. 3 months ago on Google • 49 reviews New
    I highly recommend, pleasant and kind staff. I had my dog ​​cut here by Miss Terezka J. and I was very excited. The dog is beautifully groomed and fragrant. The advantage is that you can stay with your pet.

  • 5/5 Linda V. 1 year ago on Google • 19 reviews
    Nice surprise! Very friendly and pleasant atmosphere, all saleswomen extremely helpful and positive. The space is clean and clear. I left in a much better mood than when I came here. Nail care in the salon is also impeccable. 🐶🔝⭐⭐⭐⭐⭐⭐

  • 5/5 Dajana J. 2 years ago on Google • 18 reviews
    super

  • 5/5 Mis V. 10 months ago on Google • 10 reviews
    Super :)

  • 5/5 Yemi F. 9 months ago on Google • 9 reviews
    The good...

  • 5/5 Sabina K. 3 years ago on Google
    (Translated by Google) The young lady who cut my two dogs today is very handy, she can treat animals and customers. Thank you very much again! (Original) Slečna, která dnes stříhala mé dva pejsky je moc šikovná, umí se chovat ke zvířatům i k zákazníkům. Ještě jednou moc děkuji!

  • 5/5 Filip N. 3 years ago on Google
    (Translated by Google) The saleswoman was very helpful and kind. We needed help with choosing a harness for the dog and the lady tested them with us, gave a personal recommendation of what she uses and talked to the dog all the time. There is nothing left but to recommend. 👏 (Original) Paní prodavačka byla velmi ochotná a milá. Potřebovali jsme pomoc s výběrem postroje pro pejska a paní je s námi prozkoušela, dala osobní doporučení co používá ona a celou dobu si s pejskem povídala. Nezbývá nic jiného jak doporučit. 👏

  • 5/5 Martina R. 4 months ago on Google • 3 reviews
    The dog salon was absolutely brilliant! The staff were very nice and professional. They gave my dog ​​excellent care and his coat looks great. We will definitely be happy to come back here! 😊🐾

  • 3/5 Pavlína R. 3 years ago on Google
    (Translated by Google) Business nice but expensive, the staff tries to be nice, unfortunately I have repeatedly had bad experience with this company with its e-shop. (Original) Obchod pěkný, ale drahý, personál se snaží být milý, bohužel mám s touto firmou opakovaně špatné zkušenosti s jejím e-shopem.

  • 4/5 Markéta K. 1 year ago on Google
    Obsluha byla opravdu velmi milá a napomocna. Byla jsem vděčná za pomoc. Hvězdička minus je víceméně za sortiment, značky . Ale za to nemůže pobočka jako taková, ta má jinak sortiment velmi pěkný a rozmanitý.

  • 3/5 Chroe D. 1 year ago on Google
    Asi nejlepší super Zoo co jsem měl tu čest. Vlastně nebýt hnusně přepálených cen, neměl bych problém. Sortiment skutečně široký a dokonce se i slušně starají o zvířata včetně rybek.

  • 5/5 Olivia O. 1 year ago on Google
    Našla jsem tam vše. Některé prodavačky velmi mile, některé zas tak moc ne. Každopádně pro našeho pejska máme co potřebujeme :) Ceny v pohodě.

  • 2/5 Tomáš M. 1 year ago on Google
    (Translated by Google) Instead of trimming my dog, they shaved my dog, because I am an inexperienced owner, I did not recognize it. Three days later the breeder told me she believed the coat had been shaved and was damaged. But they responded to my complaint immediately and very seriously. (Original) Místo trimování mi psa oholili, protože jsem nezkušený majitel, nepoznal jsem to. Za tři dny mi poradkyně chovu řekla, že je přesvědčená, že srst byla oholená, a je poškozená. Na moji stížnost ale hned a velmi seriózně reagovali.

  • 5/5 Vojtech T. 3 years ago on Google
    (Translated by Google) Great, great ... thank you (Original) Super, skvělí..dekujeme

  • 4/5 Milan S. 3 years ago on Google
    (Translated by Google) Newly opened store, maybe they could expand the range a bit. Good access and parking in front of the store on weekends. (Original) Nově otevřená prodejna, možná by mohli trochu rozšířit sortiment. Dobrý přístup a parkování před prodejnou i o víkendu.

  • 5/5 Jana C. 2 years ago on Google
    (Translated by Google) Overall, it is a beautiful, well-organized shop with friendly and helpful saleswomen. Thank you very much for fulfilling our wishes. Pagekon is well taken care of, thank you Jan. (Original) Celkově je to krásný, dobře uspořádaný obchod s vlídnými a ochotnými prodavačkami.Mnohokrát děkujeme za splnění našeho přání. O Pagekona je dobře postaráno, děkujeme Jana

  • 5/5 Dana H. 2 years ago on Google
    (Translated by Google) Very helpful staff. (Original) Velmi ochotná obsluha.

  • 5/5 Martin M. 2 years ago on Google
    (Translated by Google) Good, large selection and helpful saleswoman. (Original) Dobrý, velký výběr a ochotná prodavačka.

  • 5/5 Lea K. 2 years ago on Google
    (Translated by Google) Nicely furnished, clean, new store. The staff was really nice and helpful, the gentleman helped us to take a big bag of granules to the car. From the assortment, we will probably find everything that the super zoo has to offer. I definitely recommend. (Original) Hezky zařízená, čistá, nová prodejna. Zaměstnanci opravdu moc milí a ochotní, pán nám i pomohl odnést velký pytel granulí do auta. Ze sortimentu tu najdeme snad úplně vše, co super zoo nabízí. Určitě doporučuji.

  • 5/5 Jana K. 2 years ago on Google
    (Translated by Google) Entry is allowed with animals. Everyone will find here what they need for their pet. The selection is really wide. (Original) Vstup je povolen i se zvířaty. Každý si zde najde to co potřebuje pro svého mazlíčka. Výběr je opravdu široký.

  • 5/5 Lucie L. 2 years ago on Google
    (Translated by Google) I must highly commend Mrs. Eva and her "colleague with a beard" velká .. great willingness and human approach. Thanks (Original) Musím moc pochválit paní Evu a jejího " kolegu s bradkou "😉.. velká ochota a lidský přístup. Díky

  • 3/5 Kateřina �. 2 years ago on Google
    (Translated by Google) The store in Čakovice was popular with many of my acquaintances, thanks to the wide range and pleasant service. On their recommendation, I also went there last week and left very confused and dissatisfied. The first impression was great. Shop beautiful, wide selection. But then I came across a saleswoman who wanted to help me choose a dog bed. Despite the fact that I repeated to her several times that I was looking for something cheap and simple, only as a temporary solution, she could not be beaten. She explained to me again and again why it was worth paying extra for him, and convinced me that I didn't really want the one I had chosen. I understand that the goal of salespeople is to sell as much as possible, but I think customer satisfaction should come first. Forcing me as a customer a product that I don't care about (and I've made it clear several times) and even such a superficial tone is really the pinnacle. Miss Teresa obviously doesn't know how to treat people with respect. I left with an unpleasant feeling and without a purchase. When I decided to give the store another chance a few days later, I was almost afraid to go inside. Fortunately, this time I was received by a very nice staff who could advise, but did not force anything. As a result, I must say that the store is great and there is one weak link in each team. (Original) Prodejnu v Čakovicích si oblíbilo spoustu mých známých, díky širokému sortimentu a příjemné obsluze. Na jejich doporučení jsem se tam minulý týden vydala také a odcházela jsem velice zmatená a nespokojená. První dojem byl skvělý. Prodejna krásná, široký výběr. Pak jsem ale narazila na paní prodavačku, která mi chtěla pomoct s výběrem pelíšku pro psa. I přes to, že jsem jí několikrát zopakovala, že sháním něco levného a jednoduchého, pouze jako dočasné řešení, nedala se odbít. Znovu a znovu mi vysvětlovala, proč stojí za to si za něj připlatit a přesvědčovala mě, že ten, který jsem vybrala, vlastně nechci. Chápu, že cílem prodavačů je co nejvíce prodat, ale myslím, že spokojenost zákazníka by měla být na prvním místě. Vnucovat mi jako zákazníkovi výrobek, o který nestojím (a několikrát jsem to dala jasně najevo) a ještě takovým povrchním tónem je opravdu vrchol. Slečna Tereza evidentně neví, jak se chovat k lidem s respektem. Odcházela jsem s nepříjemným pocitem a bez nákupu. Když jsem se o pár dní později rozhodla dát prodejně ještě jednu šanci, skoro jsem se bála jít dovnitř. Naštěstí se mě tentokrát ujal velice příjemný personál, který uměl poradit, ale nic nevnucoval. Ve výsledku tedy musím říct, že prodejna je skvělá a v každém kolektivu se najde jeden slabý článek.


Call +420 245 010 100 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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