Orthopedics and Traumatology CLINIC image

Orthopedics and Traumatology CLINIC

Orthopedic clinic

😠 Arrogant and unprofessional attitude, I was there for the first time with my mom with a swollen leg and she couldn't step because of the pain. The nurse welcomed us saying why are we all coming so early on the weekend... The attending doctor's attitude was also arrogant. I thought to myself, they m... People often mention nurses, doctor, doctors, jsem, room, staff, waiting, hospital, stup, time,


Address

Šrobárova 1150/50, 100 00 Vinohrady, Czechia

Website

www.fnkv.cz

Contact

+420 267 162 448

Rating on Google Maps

2.80 (63 reviews)

Open on Google Maps

Working Hours

  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: nurses (13) doctor (12) doctors (10) jsem (10) room (10) staff (9) waiting (9) hospital (9) stup (8) time (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Tra My P. 2 years ago on Google
    (Translated by Google) Arrogant and unprofessional attitude, I was there for the first time with my mom with a swollen leg and she couldn't step because of the pain. The nurse welcomed us saying why are we all coming so early on the weekend... The attending doctor's attitude was also arrogant. I thought to myself, they must have had a rough night. The second time the sister was there with the father and the attitude was even worse, the father didn't even have the opportunity to properly explain what was wrong with him. He was slowly being held there like a little boy. The first time a person can be lenient, after all, even doctors and nurses are only human, but if this attitude is permanent, then it is not right. In summary, you better not go there at all, they won't help you and it will just ruin your day even more. I recommend the staff to change professions, you obviously don't enjoy your work and the sick are a nuisance to you. (Original) Arogantní a neprofesionální přístup, byla jsem tam poprvé s mamkou s oteklou nohou a kvůli bolestem nemohla našlápnout. Sestřička nás přivítala s tím, že proč všichni chodíme o víkendu tak brzy... Přístup pana ošetřujícího doktora též arogantní. Řekla jsem si, zřejmě měli náročnou noc. Podruhé tam byla sestra s otcem a přístup byl ještě horší, otec neměl ani možnost vysvětlit pořádně , co mu je. Seřvali ho tam pomalu jak nějakého malého kluka. Poprvé člověk může být shovívavý, koneckonců i doktoři a sestřičky jsou jen lidé, pokud je však tento přístup permanentní, tak to není v pořádku. Shrnuto, radši tam vůbec nechoďte, nepomohou vám a akorát vám to ještě víc zkazí den. Personálu doporučuji změnit profesi, evidentně vás práce nebaví a nemocní vám jsou na obtíž.
    11 people found this review helpful 👍

  • 5/5 Libor M. 7 months ago on Google • 76 reviews
    So I don't know why so much criticism. I came to the ER at 10pm, waited about half an hour and got my turn. The doctor, around 40, asked me a few questions, made a diagnosis, wrote a report and antibiotics. It was all over within 10 minutes. Human behavior dear sister - I really have nothing to complain about.
    3 people found this review helpful 👍

  • 1/5 Sebastien L. 2 years ago on Google
    (Translated by Google) Beware of Retgen !!! today Morning 10 a.m. absolutely terrible nurse ... She screams at people, then he took my broken finger as children bathe on the ball, twice I had to tell her Czech to understand caution it's broken / broken, and she didn't even apologize ... So I don't recommend it at all ... And then after 10 o'clock, the manshaft changed, she was a different sister, absolutely nice ... That's why I give the scout once! (Original) Pozor na Retgen !!! dneska Ráno před 10hod úplně strašná sestřička... Křičí na lidi, pak vzal moje rozbitý prst jako děti koupaji na míč, dvakrát jsem musel ji říct češtině aby rozuměla pozor je to lomené/ rozbitý , a ani se neomluvila ... Tak vůbec nedoporučuji... A pak po 10hod, se zmenila manshaft byla jinou sestřičku, úplně milá... Kvůli to dávám jednou zvědu !
    6 people found this review helpful 👍

  • 1/5 Dominik H. 2 years ago on Google
    (Translated by Google) I recommend not going to this place. Although there are nice experienced doctors. But their interest in people in the waiting room is 0%. Patients take care of each other here. While the nurses walk around with cups of coffee. A medical brother who is here day and night and takes care of the transfer of the elderly passes through here regularly. If you have bleeding or a lot of pain that is getting worse, you will have to prepare and wait patiently for hours and hours to see if it will be on you in the magazine or if you will drop out earlier. I have to point out that if you come at 2 p.m., you will be waiting here until 7 p.m. DO NOT GO HERE IF YOU ARE IN REAL PAIN IT'S BEEN HERE FOR YEARS. (Original) Na toto místo doporučuji nechodit. Sice jsou tu milý zkušení lékaři. Ale jejich zájem o lidi v čekárně je 0%. Vzájemně se tu o sebe pacienti starají. Zatím co sestry chodí okolo s hrníčky po kafi. Pravidelně tu prochází tu prochází zdravotní bratr, který je tu ve dne v noci a stará se o přesun staříků. Pokud máte krvácení nebo velkou bolest, která se stupňuje budete se muset připravit a trpělivě hodiny a hodiny čekat zda se na vás dostane v časopise, nebo jestli dříve odpadbete. Budu muset podotknout, že přijdete-li ve 14 hodin budete tu klidně do 19 hod čekat. NECHODIT SEM POKUD MÁTE SKUTEČNÉ BOLESTI JE TO TU NA ROKY.
    5 people found this review helpful 👍

  • 1/5 Michal K. 5 months ago on Google • 26 reviews
    As others write. Young arrogant doctor. I came with a problem with my knee after an injury (ligaments). He sent me for an x-ray, from which he did not know anything, saying that it will heal itself. After three weeks, still problems, swollen knee, etc. Unnecessary waste of 5 hours of time. Better go somewhere else. Edit: torn ligaments detected after MRI.
    3 people found this review helpful 👍

  • 5/5 Petr N. 1 year ago on Google
    (Translated by Google) Before you start complaining simulants, learn one thing, and that is the difference between traumatology and a traumatology clinic = serious injuries and a clinic = normal injuries, bumps, etc... Then you cry that you are waiting here for 5 hours, you are useless.... ... (Original) Než si začnete stěžovat simulanti tak se naučte jednu věc, a to je rozdíl mezi traumatologii a poliklinikou na traumatologii=vážné úrazy a poliklinika= běžné úrazy, naraženiny atd...... Pak brečíte že tu čekáte 5h jste zbytečný.......
    4 people found this review helpful 👍

  • 5/5 Martin L. 9 months ago on Google • 25 reviews
    I spent an unplanned 12-day stay here, one night in the ICU, the rest in a classic room. It was my first experience with a hospital and I was quite surprised by the great atmosphere here, how they took care of me, I had a TV in the room and I can't complain about the food either. Big thumbs up!
    2 people found this review helpful 👍

  • 2/5 Marie H. 8 months ago on Google • 50 reviews
    Yesterday, after making an appointment with a spondylo-surgeon, I visited this workplace. The X-ray reception can't download CDs from magn.resonance to the system? The doctor tried but nothing The expert winked at me from between the doors. The main word was the nurse. I am quite embarrassed by the meeting.

  • 4/5 Jiri L. 4 months ago on Google • 46 reviews
    Access is good, but it is a very large object. When looking for a specific place, basic orientation is needed. However, there is an information service, so o.k.😎

  • 5/5 pretty z. 7 months ago on Google • 18 reviews
    I injured myself on vacation and after the first quick and excellent treatment in Cologne at the surgery and information about the next procedure, I received further treatment, surgery, bandages and follow-up care (which will continue and will last for a long time) here at the orthopedics and I must say that I she was very pleasantly surprised. From the first treatment at the ambulance, to the arrival at the ward where I was lying, to the ICU and then back to the ward, all the staff took care of us beautifully, from the doctors, nurses to the support staff, I can't complain about anything at all!!!! And they willingly bandaged my tight splint when I asked for it. I didn't hear a single bad word, quite the opposite. Everyone was welcoming, the doctors were kind and helpful, the nurses in the ICU here deserve more respect and recognition from us patients and a little bit of our tolerance when things don't go right away. The health brothers were also amazing and they will offer and bring you coffee. I really only have the best experience. The only one who ruined everything there is Mudr Cech, and I hope that I will not meet or see him again during my treatment. I haven't met a more arrogant doctor in a long time and I hope we won't see each other again. I would very much like him to one day find himself alone in the place of patients and treat them as he treated me when I was discharged. Thank you very much to all the nurses, medical brothers, auxiliary staff and especially nurse Veronica from the ICU and another one who served at night, unfortunately I don't know her name, but when I was lying there her ear hurt terribly and yet she was also amazing!!! Many, many thanks to all the doctors for their wonderful human approach!!!
    2 people found this review helpful 👍

  • 1/5 Short T. 1 year ago on Google
    (Translated by Google) I do not recommend it in any case, I came to the ambulance with a nervous disease, which in the worst case ends in the failure of the respiratory muscles and subsequent death. The doctor only prescribed magnesium and sent me home. (Original) V žádném případě nedoporučuji, přišel jsem na ambulanci s nervovým onemocněním, které v nejhorším případě končí selháním dychacích svalů a následnou smrtí. Doktor mi předepsal pouze hořčík a poslal mě domů.
    3 people found this review helpful 👍

  • 2/5 Jana S. 1 year ago on Google
    (Translated by Google) X-ray reception in one word DISASTER. I am a fairly frequent patient here, and I have yet to see a single nice nurse here - even the employees of other departments know this and just nod their heads in pain when complaining about "colleagues". The fourth station of orthopedics - that's a different cafe - nice nurses and doctors, they deserve all five stars there. Diet - dumpling diet (dumpling at least every other day - not much for non-dumpling fans). So overall, two stars thanks to the fourth orthopedic station. (Original) Recepce rentgenu jedním slovem KATASTROFA. Jsem tu poměrně častým pacientem a ještě se mi nestalo, aby tu byla jediná milá sestra - vědí to i zaměstnanci jiných oddělení a při stížnostech na "kolegyně " jen útrpně kývou hlavou. Čtvrtá stanice ortopedie - to je jiné kafe - milé sestry i doktoři, tam by těch hvězd zasloužili všech pět. Strava děs- knedlíková dieta (knedlík aspoň obden - pro neknedlíkáře nic moc). Celkově tedy hvězdy dvě díky čtvrté ortopedické stanici.
    3 people found this review helpful 👍

  • 5/5 Jiří P. 6 years ago on Google
    (Translated by Google) Thank you for the human attitude and the commitment of doctors, nurses and support staff to the emergency room. I don't envy them the job at all. If something bothers me, it does not apply to staff - paying for parking = next time I probably have to call an ambulance = I will have priority and I will not pay anything. Attention! Parking does not stop at the hospital and I have no control over how much Indigo Infra CZ, a.s. it pays the hospital that it can do business on their (our) land. Moreover, instead of 35 CZK for 1 hour and 18 min. Parking on Sunday, according to the receipt, took 50 CZK. (Original) Děkuji za lidský přístup a nasazení lékařů, sestřiček a pomocného personálu na pohotovosti. Vůbec jim tu práci nezávidím. Pokud mi něco vadí, tak to se netýká personálu - placení za parkování = příště si asi mám zavolat sanitku = budu mít přednost a nic nebudu platit. Pozor! Parkovné nekončí v nemocnici a nemám kontrolu nad tím, kolik firma Indigo Infra CZ, a.s. platí nemocnici, že může na jejich (našich) pozemcích takto výdělečně podnikat. Navíc místo 35 Kč za 1 hodinu a 18 min. parkování v neděli si podle účtenky vzali 50 Kč.
    3 people found this review helpful 👍

  • 1/5 Eva K. 8 months ago on Google • 26 reviews
    No wonder they don't care that you have nothing to do there and when a person complains about pain in the knee, they tell you that it is a burden and that you should lose weight and that it is meaningless, so after 4 days of pain that it hurts when walking or climbing stairs and from no one cares about stairs
    1 person found this review helpful 👍

  • 4/5 Anna M. 2 years ago on Google
    (Translated by Google) I was brought here around 11 am by ambulance. Remember that if you don't bleed or something terrible, even brought by ambulance must wait. I left around half past two, my nurse, the doctor, and the others in the office with us were nice, polite, no idiot, or something. The work is not enviable. They helped out the worst. Let there be more such doctors, nurses. It may happen that a clumsy doctor is found, because he is also a human being. Let's be glad we're not out there in India or America ... Let's be glad for what we have. Thanks again for today's help sanitakum, and in the hospital. (Original) Přivezli mě sem něco kolem 11hodky dopo, sanitkou.pamatujte,ze pokud nekrvacite, nebo něco hrozného, i privezeni sanitkou si musí počkat. Odcházela jsem kolem půl třetí odpo, sestřička, pan doktor, a ještě další s námi v ordinaci byli milý, slušní, žádný neurvalec, nebo tak něco. Práce to není zavidenihodna. Pomohli z nejhoršího. Ať je více takových doktoru, sestricek. Může se stát, že se najde nerudny doktor, vždyť i on je člověk. Buďme rádi, že nejsme někde tamhle v Indii, nebo Americe... Buďme rádi, za to co máme. Ještě jednou děkuji za dnešní pomoc sanitakum, a v nemocnici.
    2 people found this review helpful 👍

  • 1/5 Petr M. 2 years ago on Google
    (Translated by Google) He can't even take the phone :) (Original) Ani neumí brát telefon :)
    2 people found this review helpful 👍

  • 1/5 JULIUS C. 3 years ago on Google
    (Translated by Google) Approach to tragedy, staff arrogant, when I ask anything no one is able to help, the doctor yells at me when I try to explain to him what happened. Never. I would give 0 stars if I could. (Original) Přístup tragédie, personál arogantní, když se zeptám na cokoliv nikdo není schopný pomoct, doktor na mě řve když se mu snažím vysvetlit co se stalo. Už nikdy. Dal bych 0 hvězd kdyby to šlo.
    2 people found this review helpful 👍

  • 5/5 Petra J. 2 years ago on Google
    (Translated by Google) Yesterday's visit to the orthopedic clinic - Dr. Ježek. I would like to thank the entire staff for their very kind and professional approach. My friend and I spent about 40 minutes in the waiting room and at the rengent, and it was a crowded waiting room for about 8-10 patients. Dr. Ježek performed the examination and subsequently performed a painless knee puncture. He said clearly and intelligibly how to proceed with the treatment. May every orthopedic outpatient clinic work this way. (Original) Včerejší návštěva na ortopedické ambulanci - pan doktor Ježek. Velmi bych chtěla poděkovat celému personálu za jejich velmi milý a profesionální přístup. S přítelem jsem strávila v čekárně a na rengentu cca 40 minut a to byla narvaná čekárna asi 8 - 10 pacienty. Pan doktor Ježek provedl vyšetření a následné provedl bezbolestnou punkci kolene. Jasně a srozumitelně řekl, jak dále pokračovat s léčbou. Kéž by takto fungovala každá ortopedická ambulace.
    1 person found this review helpful 👍

  • 1/5 Patricie B. 4 months ago on Google • 10 reviews
    Today my mother came to the hospital, and the nurse and the doctor were terribly offended that they were interrupted by a fit and couldn't have a cigarette. That's what they're actually paid for.🤣 An ambulance came for her. Totally incapable, they let me lift her out of the seat by myself because she couldn't move. I don't understand what you are paid for there, for smoking and coffee? That is great. A person should be afraid to call for help when he feels sleepy.

  • 1/5 Лідія �. 7 months ago on Google • 3 reviews
    Last night (July 28) I waited 1.5 hours in the emergency room, there were few people, but the staff completely ignored me when I was even alone in the waiting room. When she wanted to ask when I would be invited to the doctor - they looked at me and simply closed the door. They are NOT HUMAN.

  • 5/5 jimmy k. 1 year ago on Google
    (Translated by Google) I have been coming here since 2014 and everything is always ok for me. I used to go to JH and it was hell (waiting room only I mean). 6-8 hours was no problem. MRI was a dirty word. It is worth waiting 1-2 hours here. The ladies in the filing cabinet are always perfect and professional. The nurses are sometimes a bit rude, but only outside the office. In the doctor's office, the nurses are 100% professional with a very human approach. The reception for X-rays is a little weaker. Only once was it with a smile :-D . Directly at the X-ray again great, simply professionals and always very pleasant. Two orthopedic surgeries in 2014 and 2022 and absolutely perfect nurses. Everywhere tidy and clean. I can't judge the food, we were only here for 2 and 3 days. I still liked it. Jiří Kubeš, 41 years old (Original) Jezdím sem od roku 2014 a za mě vždy vše o.k. Předtím jsem jezdil do JH a to bylo peklo (myslím pouze v čekárně). 6 - 8 hodin nebyl žádný problém. Magnetická rezonance bylo sprosté slovo. Tady se vyplatí 1 - 2 hodiny počkat. Dámy v kartotéce vždy perfektní a profesionální. Sestry někdy trošku nerudné ,ale pouze mimo ordinaci. V ordinaci sestry 100% profesionálky s velmi lidským přístupem. Příjem na RTG je trošku slabší. Pouze jednou to bylo s úsměvem :-D . Přímo při RTG opět super, prostě profíci a vždy velmi příjemní. Dvě operace na ortopedii 2014 a 2022 a naprosto perfektní sestry. Všude uklizeno a čisto. Stravu neposoudím, byl jsme zde pouze 2 a 3 dny. I tak mi chutnalo. Jiří Kubeš, 41 let

  • 5/5 Jan N. 2 years ago on Google
    (Translated by Google) I don't really get the wrong rating. I met two young doctors and both very professional. The wait at the public hospital is absolutely expectable, but the services are excellent. (Original) Moc nechápu to špatné hodnocení. Setkla jsem se s dvěma mladými doktory a oba velice profesionální. Čekání je u veřejné nemocnice naprosto očákavatelné, ale služby jsou tu výborné.

  • 4/5 Ema S. 2 years ago on Google
    (Translated by Google) Well, it will work, clean, fully furnished place, ie the waiting room, the surgery is also good, doctors, great nurses. At least I caught good people, I can only praise. (Original) No ujde to, čisté, celkem zařízené místo, tedy cekarna, ordinace taky dobře, doktoři, sestřičky super. Aspoň já jsem chytla dobré lidičky, mohu jen chválit.

  • 1/5 Jan H. 2 years ago on Google
    (Translated by Google) So to hell what kind of hospital it is. I've been here with my feet for a week. One day you go to the toilet which is completely soaked and the next day it's still the same. If I'm not mistaken I'm in the hospital, there should be cleanliness, not hump. As sorry, I really never want to be in this hospital again. The only thing fine here is the sisters. They always help. But that's all 😡 (Original) Tak do háje co to je za nemocnici. Jsem zde s nohou už týden. Jeden den jdete na WC který je komplet pomočenej a druhý den je to furt stejné. Jestli se nepletu jsem v nemocnici tady má být čistota ne humáč. Jako sorry ale fakt v téhle nemocnici už nikdy být nechci. Jediný co je tady v pohodě jsou sestry. Vždy pomohou. Ale to je tak vše 😡

  • 5/5 wendy 8 months ago on Google • 1 review
    Yesterday (7/17/2023) the evening visit to the clinic due to a shriveled knee was prescribed. Pleasant nurses and a good doctor. She was a little doubtful about the chosen solution to the problem. But as I see today, the young doctor is an expert in his field. The problem is 50% gone. I just don't know what they "stuck" on my knee :), that it took so long overnight. Thank you.
    3 people found this review helpful 👍


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