Michael Kors image

Michael Kors

Jewelry store Clothing store Fashion accessories store Shoe store Watch store

One of the Most Reviewed Jewelry stores in Prague


Address

Na Příkopě 13, 110 00 Staré Město, Czechia

Website

locations.michaelkors.com

Contact

+420 226 203 265

Price rating

$$$ $

Rating on Google Maps

4.30 (317 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 am to 8 pm
  • Friday: 10 am to 8 pm
  • Saturday: 10 am to 8 pm
  • Sunday: 11 am to 7 pm
  • Monday: 10 am to 8 pm
  • Tuesday: 10 am to 8 pm
  • Wednesday: 10 am to 8 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Tomáš B. 6 years ago on Google • 17 reviews
    Terrible complaints handling. It's nice they have a fair default policy, but if the guy is ignorant and unable to even acknowledge your problem, it's not. Spent 5 minutes talking into a wall that just wanted me out of their shop, as they are obviously above such lowly problems. Next time, I'd prefer buying the (otherwise great) product from actual humans, or someone able to solve problems.
    2 people found this review helpful 👍

  • 5/5 yasaman f. 2 years ago on Google
    I love this store and was very good salesman very nice and help us very well
    2 people found this review helpful 👍

  • 1/5 Ozgur O. 3 months ago on Google • 39 reviews New
    Worst employee I saw so far in my life,especially male one rude and not know how to speak with people
    1 person found this review helpful 👍

  • 5/5 Batu G. 10 months ago on Google • 31 reviews
    Best customer service ever..there was a guy very friendly and helpful. His support to my wife caused a big damage to my wallet but now l am glad we bought all the items..
    1 person found this review helpful 👍

  • 1/5 dana k. 4 years ago on Google • 12 reviews
    The service is kind of joke. Despite of the designer brand, It looks there as on open air market, although I would say the open market sellers have more respect to customers then in this shop. I wanted to buy jumpsuit, however i didn’t get any attention, I walked away. The purchase I made it online with the decision I would not ever visit this shop.
    1 person found this review helpful 👍

  • 1/5 Alisa L. 1 year ago on Google • 7 reviews
    I was today to pick up my order and the customer service from the main seller was awful. She was constantly chatting with her friends in the shop, then, when I was trying to take a look on the bag, she answered in a very rude manner that I don’t have to as there are definitely “nothing to check”. After I took the bag I was still there and could hear how she was discussing me just in a front with her colleague. Awful. Don’t recommend to visit this branch.
    1 person found this review helpful 👍

  • 5/5 Nena S. 2 years ago on Google • 136 reviews
    Easily the best experience I’ve ever had in a Michael Kors store. 🤩 I saw a bag online and wanted to check if they had it in store as it was sold out online. I spoke with Isa and he immediatly gave me his mobile number. I sent a picture of the bag I wanted and he quickly replied with a photo of the bag he had in store. He put it aside for me and the next day I was able to pick-up. ✨ 10/10 would recommend! Amazing experience! 👌🏻

  • 5/5 Elena J. 1 year ago on Google • 36 reviews
    Simply one of the best customer service I’ve experienced lately! Super nice sales assistant ( guy with glasses) super polite, helpful, smiling. Not pushy at all! Helped to solve the issue and to make a nice choice and I actually felt myself as an important customer, and that’s what matters a lot nowadays ! Can’t thank him enough 🙏🏻

  • 1/5 Mariya D. 1 year ago on Google • 3 reviews
    Terrible service. First and last time I bought something there. I had to deliver the bag by courier. The courier did not wait even 5 minutes and left. I asked the workers to contact the courier service and ask the courier to wait for me for 5 minutes. To which I was told that you call the service yourself. I don't know Czech. They took the money, they are not interested further

  • 5/5 Sofiya A. 3 years ago on Google
    I really wanted one backpack but on the website it was sold out and I decided to call the store directly and ask. The lady who answered was very polite and helped me place and order, so I bought my bagpack without any problems and picked up on the same day.Thank You!

  • 1/5 Eva havva G. 4 years ago on Google
    I tried the shoes than they give me the new box and they say that they check it but when I came back to my country ı see that two different numbers came out of the box

  • 5/5 Yiannis R. 6 years ago on Google
    Very good service provided

  • 1/5 Daniel B. 3 years ago on Google
    Closed shop around 11 am without any sign. Should be open from 10 am till 8 pm on week days...

  • 5/5 Nayoung P. 3 years ago on Google
    Staffs were very friendly and nice :)

  • 1/5 李筠童 4 years ago on Google
    The staff in the blue flower shirt with stubble has a bad manner toward me and my friend.(kinda like racist) In the whole process, he even didn't look at me in the eye and when he gave me the tax refund paper, he just put it on the counter instead of handed it to me. I think they should modify their attitude toward foreign customers. That's the worst buying experience I have ever had in Prague.

  • 5/5 Cherry 6 months ago on Google
    Wunderschöner cleaner Store, freundliche Mitarbeiter, tolles Ambiente.

  • 1/5 용쟁호투 1 year ago on Google • 1 review
    We visited this place to buy a bag today. The big female employee in a dress was really rude. She frowned and annoyed and organized the bags I had heard. Her behavior calmed my desire to buy a bag. Your brand image is ruined by the attitude of the staff. I will never visit this place, this brand again. If the administrator sees this, I recommend that you clean up the employee.

  • 5/5 Karina N. 1 year ago on Google • 1 review
    I would like to thank to the young lady who helped me choose my handbag and explained how to do tax free. Pleasant environment and very accommodating service!


Call +420 226 203 265 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store shopping

Trends



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