Carlo IV Wellness and Spa image

Carlo IV Wellness and Spa

Massage spa Wellness center Spa and health club Sauna Swimming pool

😠 Very nice hotel, but the pool was under renovation, which we were not informed about before hand by neither the hotel or the travel booking agent Travellink. The pool was one of the main reasons we booked this particular hotel, since we were traveling with children. No compensation from the Hotel or... People often mention pool, massage,


Address

Senovážné nám. 991/13, 110 00 Nové Město, Czechia

Website

www.carloivspa.com

Contact

+420 778 449 045

Rating on Google Maps

4.50 (198 reviews)

Open on Google Maps

Working Hours

  • Friday: 8 am to 10 pm
  • Saturday: 8 am to 10 pm
  • Sunday: 8 am to 9 pm
  • Monday: 8 am to 9 pm
  • Tuesday: 8 am to 9 pm
  • Wednesday: 8 am to 9 pm
  • Thursday: 8 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: pool (13) massage (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Stig Præstekjær C. 1 year ago on Google
    Very nice hotel, but the pool was under renovation, which we were not informed about before hand by neither the hotel or the travel booking agent Travellink. The pool was one of the main reasons we booked this particular hotel, since we were traveling with children. No compensation from the Hotel or from the booking agent. Do not book this hotel if you want to use the pool or spa area.
    5 people found this review helpful 👍

  • 5/5 Felix 5 years ago on Google • 174 reviews
    A great spa in the centre of prague in a historic building with a long pool and a sauna and a steambath. The sauna and the steambath are big enough for several people. Perfect for relaxing a few hours on the city trip.
    2 people found this review helpful 👍

  • 5/5 Matt 1 year ago on Google • 145 reviews
    Excellent massage. The pool area was quite tranquil. Will visit again.
    1 person found this review helpful 👍

  • 5/5 Benjamin B. 2 months ago on Google • 129 reviews New
    This was probably my best spa treatment experience ever. Excellent spaces, beautiful and clean. Our therapists were world class. Every minute was worth it!
    1 person found this review helpful 👍

  • 5/5 Ioanna K. 2 years ago on Google
    We had 1h couple’s massage with Martin and Esther. My boyfriend was incredibly pleased with Martin. Esther’s massage was good as well but towards the end it felt like she wanted to get it over with and she was not as careful and invested as Martin was. But I enjoyed it nonetheless, we didn’t even realize how the hour passed. The room and the atmosphere were incredible. Loved the pool as well. The communication was easy and professional. Overall, it was a 5* experience and I’d highly recommend.
    2 people found this review helpful 👍

  • 4/5 Shlomi S. 9 months ago on Google
    The treatment and service is excellent, I wish there were hot pools too.
    2 people found this review helpful 👍

  • 5/5 Žeňa B. 7 months ago on Google • 22 reviews
    Was only in Fitness & Spa. All great. Water in the pool had 25-27° whick is okay for swimming but a bit cold for the whirlpools, but overall an amazing spa in Prague!!! Thank you:)
    1 person found this review helpful 👍

  • 5/5 Julianna Spielmann K. 2 months ago on Google • 18 reviews New
    Best massage we have ever gotten! The spa is clean, beautiful and comfortable, the dressing rooms have everything you need. The receptionists were very kind and attentive, and special thanks to Helena and Emil our 2 therapists who gave us the best massage experience of our lives, on December 27th. Thanks ❤️
    1 person found this review helpful 👍

  • 5/5 S L. 1 year ago on Google • 12 reviews
    Highly recommend spa services at the Carlo IV Spa. I received two massages here in my recent stay and the service and techniques were outstanding. The staff were very friendly, skilled and dedicated masseuses, and facilities were nice and clean. Steam room, sauna and pools were all very relaxing and tranquil. You will not regret coming here to treat yourself.
    1 person found this review helpful 👍

  • 5/5 Chris G. 6 months ago on Google • 9 reviews
    Fantastic spa large saunas and Jacuzzi spaces with a large pool. Very clean mini therapy rooms. Personally, I think it’s better than the spa at the four seasons hotel. It is certainly larger.
    1 person found this review helpful 👍

  • 5/5 Paulina Z. 1 year ago on Google
    Excellent breakfast, great receptionists. We enjoyed the sauna and pool too! In general very nice
    1 person found this review helpful 👍

  • 5/5 ttotherev S. 1 year ago on Google
    Wonderful stay with the Carlo! All I can say is please do yourself a favor and join them for breakfast! It was astonishingly impressive!
    1 person found this review helpful 👍

  • 1/5 Tammy P. 2 months ago on Google • 14 reviews New
    One star because of the cleanliness, is the only good thing about this place. It isn’t cheap, so one would expect an excellent customer service, however the staff was rude and not helpful at all, I am used to go to expensive spas so my expectations are accordingly to what I’m paying. This one didn’t meet not even 5% of my expectations. I took an hydra glow facial which was 150€ but received a treatment that actual value would be maximum €20 On top of that, I went with my friends to celebrate one of their birthday, it totally ruined the celebration for us. Nobody was happy. Save your money as spending it here is 100% worthless

  • 2/5 Karlis B. 2 months ago on Google • 13 reviews New
    The spa experience was quite average. The facilities seemed a bit worn, and the initial whiff of chlorine upon entering wasn't the most inviting. The beds and furniture, as mentioned in other reviews, could use some updates – the beds felt uncomfortable, resembling the plastic ones you might find at stores like Jysk. The pool, typically a place for relaxation, was often occupied by locals doing their daily laps in speedos, making it a bit less serene than expected. An unusual aspect was having to go to the reception for the massage instead of being fetched by the staff. It's worth noting that while they provide slippers, those with a larger foot size might need to bring their own. The promotional photos looked better than the current state of the place, which was a bit of a disappointment. Overall, considering it's labeled as the "best" spa in Prague, it didn't quite live up to the hype. Considering cost/experience ratio, look elsewhere for relaxing and comfortable time. 🍒 - the cleaning lady randomly took my swim-shorts to the reception, the ones you have to remove before entering the sauna and placing them on the hook. Pro: the deep tissue massage was very good.

  • 3/5 Megan K. 3 months ago on Google • 2 reviews New
    A very quiet and clean spa but the facilities are mediocre at best. The pool was much colder than expected and we along with many other guests raised this with the staff. There are no jacuzzis, only small whirlpools in the very cold pool. The pool beds are incredibly uncomfortable and you are only allowed cushions if you upgrade. For us, it was very expensive considering both the minimal facilities available and the lacklustre service from the staff.
    1 person found this review helpful 👍


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