3/5 Nima T. 1 year ago on Google
We
were
for
5
days
in
the
hotel
Aqua
palace
Prague,
as
a
family.
First
the
positive
feedbacks:
The
rooms
are
clean.
The
cleaning
ladies
clean
the
bath
room
and
change
the
towels
every
day,
but
they
didn't
change
the
bed
sheets
during
our
stay
there.The
Aqua
Park
complex
and
all
different
slides
are
fantastic,
especially
for
children.
Children
will
enjoy
the
aqua
park
definitely.
Now
the
things
which
can
be
improved:
The
personnel
make
the
impression,
they
are
under
stress.
They
don't
smile
or
laugh.
The
only
person
who
laughed
and
smiled
during
our
stay
was
a
taxi
driver,
who
was
not
a
hotel
personnel.
The
reason
why
the
hotel
personnel
make
this
impression
on
a
hotel
guest
should
be
investigated,
maybe
salary?
maybe
unsatisfying
working
conditions?
Maybe
too
much
work
for
one
person?We
booked
the
hotel
on
a
half
board
basis,
we
had
meals
for
breakfast
and
dinner
and
for
each
guest
one
small
drink
or
water
glass
for
the
dinner
included.
The
breakfast
and
the
dinner
were
all
you
can
eat.
But
the
point
is
the
foods
or
the
dishes
were
almost
the
same
every
day,
with
very
different
changes.
We
asked
for
one
omelet
for
the
breakfast,
we
were
told,
we
should
pay
for
it
separately!For
breakfast
there
was
just
one
coffee
machine,
and
the
guests
should
wait
in
a
queue
for
25
minutes
to
take
a
coffee,
the
service
personnel
of
the
restaurant
didn't
serve
any
coffee,
as
in
many
other
hotels.We
ordered
2x
birthday
sets,
consisting
of
one
sparkling
wine
and
one
small
cake
for
the
room,
and
we
booked
this
a
few
weeks
before
our
arrival
at
the
hotel,
with
the
dates
and
the
times
to
be
served,
but
the
hotel
bar
forgot
it
every
2
times,
and
we
had
to
call
and
ask
where
this
order
was!
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