Featured Reviews


Frequently mentioned in reviews: room (28) breakfast (16) hotel (13) staff (11) clean (11) stay (8) good (8) water (7) location (6) helpful (6)
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  • 1/5 Zachariya K. 1 year ago on Google
    4 stars hotel with no functional aircon in the room during my 3 day stay… Highly incompetent staff and oily breakfast. Cheap and broken building with poor maintenance… when raining, some water is leaking from outside in room corridor and near the breakfast area making it very humid and dirty (as per photo) Even for free I would not stay in this hotel anymore. —————————- Edit after receiving hotel’s reply Hello Ms Steflova, I guarantee you that the AC wasn’t working and also that: 1. We were suffocating in the room at night because the window did not have any direct exposure to the outside and no fresh air. 2. When we asked help, employees were extremely rude. When i mentioned that AC wasn’t working, they simply said at first “why not leaving the window open for now ?” instead of trying to find a solution to fix it. Then they promised to fix it but did nothing. 3. When I asked a full refund, one of your employee actually gave me your mobile phone number at the end of my holidays for me to give you a call. I will call you today to discuss that.
    1 person found this review helpful 👍

  • 1/5 Arjan B. 1 year ago on Google
    Great location but to put a 6 Euro mineral bottle in the room and no free water is ridiculous! Also checkout time at 11am should be 12 and ordered double bed and got twin. Can’t give it more than 1 star for this.
    1 person found this review helpful 👍

  • 4/5 Kadir S. 2 months ago on Google • 251 reviews New
    Spacious room with a vintage charm, helpful staff, conveniently close to the old town and public transport. One drawback: the air conditioning only turns off when the window is open, and it's a bit noisy.

  • 4/5 ur 4 months ago on Google • 82 reviews
    The room was old & there were minor issues e.g. marks from smoking on the balcony outside of our room, the door was slammed against the wall which broke the door stopper. The staff was very helpful & friendly. Hotel is close to the city centre.

  • 5/5 Kathryn D. 1 year ago on Google • 16 reviews
    This is a great place to stay in Prague, especially if you want something that is in walking distance to all the sights but not in the super-busy tourist area. The staff here are great and the included breakfast buffet was really nice and better than every other hotel we stayed at.

  • 5/5 Yuri Z. 1 year ago on Google • 10 reviews
    Great accommodations for the price. Rooms are clean and quiet. Varied breakfast selection is complimentary. The staff has been friendly and helpful. After getting back from a long day of kicking around town they even opened up the spa with a hot tub for us, even though it was technically after hours! 15 minute walk to the square. Would stay here again!

  • 3/5 KB C. 1 year ago on Google
    Very strange things going on there. I informed before that I wanted to pay cash so I got a lot of CZK but the price was suddenly about 250 CZK higher than the exchange rate on that day, unless I paid them cash in Euro. Didn't make much sense. The towels - even when they were dirty and I left them on the floor - were not changed! I also made the reservation with a card that I only used for this in the past month. A few days later that card was hacked. I don't know if it related but they should definitely have a look at the security of their website. Breakfast was very good and location too. Minibar was not working (warm)

  • 4/5 Heikki U. 6 months ago on Google
    Kiva perushotelli lähellä kaupungin keskustaa. Ihan toimiva hotelli.

  • 4/5 Tuomas �. 5 months ago on Google
    Uusi hotelli minulle. Hyvä sijainti lähellä ravintoloita ja Balladium ostoskeskusta.

  • 5/5 Sandra H. 9 months ago on Google
    Schönes Hotel in zentraler Lage. Metrostation, Sehenswürdigkeiten usw. alles gut erreichbar.

  • 5/5 Jan Z. 9 months ago on Google
    Sehr angenehmes Team, reichhaltiges Frühstück, im Zimmer 715 super Blick auf die Stadt

  • 4/5 Stephanie S. 1 year ago on Google
    Wir waren schon im Jahr 2021 hier und total begeistert (klasse Zimmer, tolle Aussicht, sauber),deshalb dieses Jahr nochmal mit einer größeren Gruppe vor Ort. Leider war es nun nicht so schön (Haare auf dem Boden im Bad, Kühlschrank im Zimmer defekt, Klima - auch wenn ein Luxusproblem- ging nur auf Stufe 2, das Zimmer war leider dunkel - das war nicht weiter schlimm, da wir hauptsächlich unterwegs waren, aber auch in den anderen Zimmern war es ähnlich - das war wirklich schade,liegt aber an der Bauweise vor Ort, sehr enge Bebauung). Sonst ist das Hotel schön eingerichtet, das Frühstück bietet eine tolle Auswahl und die Mitarbeiter habe ich als engagiert wahrgenommen.

  • 5/5 Michaela P. 7 months ago on Google
    Wir waren 6 Tage in Prag und können dieses Hotel nur weiterempfehlen . Das Frühstück ist ausgezeichnet , das Zimmer gut ausgestattet und sauber . Personal sehr nett plus einer Geburtstagsaufmerksamkeit👍

  • 5/5 김나영 1 year ago on Google
    My second trip to prague i stayed here for 2 weeks during winter. It was warm and cozy with clean room and great breakfast. Its close to the bus station so easy to get to dresden vienna or other regions of czche

  • 1/5 Josh 8 months ago on Google • 3 reviews
    My second stay in this hotel, however this time I was shocked. First of all, there were loud noises during the reconstruction early in the morning, so I couldn't sleep. The staff at the breakfast couldn't speak english and looked annoyed when I reached out. Also, I had hair in my food so I ended up not eating the breakfast. One star for the location, it's near the centre. Definitely won't be staying here again.

  • 2/5 Barbora S. 1 year ago on Google
    It was so cold in the room and heating still doesnt work, so very uncomfortable. I also had room with broken window rolette and above me were workers on building since morning and could see me on bed :D overall very old hotel too

  • 4/5 Susanne H. 1 year ago on Google
    It was all great. Only the blinking power distributor right at the door was irritating. Would be good if its door wouldn't be transparent. The breakfast buffet was nice and I liked it better than the one from B&B.

  • 5/5 Natalie A. 1 year ago on Google
    Great location. Short walk to the square away from the hustle and bustle. Room was lovely and clean and breakfast each morning was amazing. Thank you so much for your hospitality.

  • 1/5 Anita C. 1 year ago on Google
    The room is not fresh smell like cigarettes. There are a lot of bugs in the room looks really gross and some bugs in the bed as well make me feel quite itchy. The room is quite old and not that clean. I won’t recommend people to stay here. Also I hang my towel on the wall in the toilet but when I came back to the room the towel is not there. The towel is hanging on the door. I guess someone clean the room move my towel.

  • 4/5 Hossein S. 1 year ago on Google
    Good experience for three days. Polite, helpful and friendly staff, clean rooms and good amenities, it is in a quiet area near the old town (15 minutes walking), has a safe box in the room and a minibar. The air-conditioning was a bit hard to use though and was noisy, the breakfast rating is 7/10 imo. Some cheese were a bit dry (too old to use perhaps), but the number of items was good enough, juices tasted like syrup and unnatural.

  • 4/5 Julia C. 1 year ago on Google
    Mixed feelings. Rooms are spacious, well equipped and clean. Bathroom is fairly large and has a bath tub. Breakfast really good. But...the sound travels like a hawk in this hotel. We could hear room service job done in the end of the corridor at 7am.

  • 2/5 Leokoeba 2 years ago on Google
    The place is well located, with an amazing SPA and very large rooms, but that's all there is to this Hotel. I honestly don't know how they have 4 stars, maybe the spa, but you can't have your hotel staff that barely speaks English. Now now, I'm italian, i can say these things. Look, starting from the fact the room was indeed very spacious, the A/C system was probably installed in the '70s. No digital display, just a tiny lever that went either "+" or "-". Wanted to warm ourselves up a little, due to the chilly weather of the beautiful Prague, and we had to sleep with tracksuits and socks. The TV was ridiculously small for the distance from the bed and the toilet had this industrial fan that would completely deafen you while inside. But back to the English point. 2 were the unpleasant situations we found ourselves in. 1. There were 2 bottles of water in the room, 5 euro each, like (???), but whatever, so i went downstairs to ask the lady at the reception if the water from the tap was potable. She replied: yes, it is 130 Kč (??). So I go, "no lady, I mean the water from the faucet" - "yes, yes, you can drink. its 130 Kč". (*palmface). Eventually i tell her that i meant the running water in the bathroom, the one to wash hands and brush teeth. "ahhh, yes yes, you can drink for free"_ Duh, thanks. 2. This happened during breakfast instead, which was from 7 to 10 am. We get there at 9:20, so there is still a good 40 minutes of service, you know. Well, i get to the salty selection and i see two chafers (the ones with a flame underneath and boiling water to keep the food warm, i'm sure you've seen 'em); anyways, I see 2 of them and 1 was fully empty. So I ask the lady whether they were gonna fill it up with some scrambled eggs or something. She goes "no, that's no use" - implying, they don't use it. I ask her again, wondering why keep two chafers on the breakfast buffet if one was not meant to be used. I get a big "uhhhhhh, no". And she takes off. Dude. Funny enough, the morning after they were both filled, and, surprise surprise, scrambled eggs ! yay... One last thing, beside the sanitizer gel bottle that squirts upwards at the reception that almost hit me in the face (not even joking), they didn't do our room on the 2nd of 3 days. When we came back from a lovely day tour, and found our room as we left it, i went to ask to the receptionist, who then handed me a poorly cut piece of paper where it was written that due to Ministry of Health policies, guests had to ask for their room to be made over. Smelt like bs to me, more like, we are short on staff and we figured we'd cut on room cleaning service. Anyway, I tell her that nobody gave me such "guideline" on our arrival and her reply was "well, I wasn't the one to check you in, so..". So, I guess I will leave a review the reflects the poor service and manners of the EA Embassy Hotel Prague as well as never come back. Thank you for the stay. Not.

  • 3/5 Carlos 3 years ago on Google
    I visited in the summer of 2019 and I stayed for a few days. The hotel was fine for the price, we had a few issues at the start but it got sorted out along the way. Some days the cleaning staff would either kick us out of the rooms or they would walk in without knocking and it was hard to communicate since most didn't speak English. Other than that, the location was amazing. You are within walking distance to most of the fun things to do in Prague.

  • 5/5 Farouk M. 2 years ago on Google
    I highly recommend this hotel ! Nice hotel and well situated. Quiet clean room and clean comfortable bed. Very good room amenities. The staff are very friendly, helpful and accommodating . Very nice buffet breakfast.

  • 4/5 Rachana S. 1 year ago on Google
    Clean - 4.5/5 Location - 4/5 View from room - 4.5/5 Breakfast- 3/5 Value for money - 4/5 The breakfast had no vegetarian option other than fruits ☹️ So wasn’t worth for us. Rest all good.

  • 5/5 Aggelos D. 2 years ago on Google
    I have no complain from my stay in this hotel. The room was really clean, the breakfast was amazing, we had many options in food and drinks(coffees, juices, tea). It is near city center, 15 minutes by walking.

  • 5/5 chittaranjan h. 2 years ago on Google
    Excellent location. The hotel staffs is very helpful and nice. Superb breakfast. The room was clean and the bed was comfortable. Value for money. We would like to visit again. Highly recommended.


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