Clean store. Great place for pet supplies of all varieties. We purchased some treats for our beloved Dachshund, and she is now a very happy pup.

I use PetSmart grooming for my little Havanese dog and they do a good job. She had tangled fur so I know it was a bit of work to groom her! The store is bright and clean and staff is friendly.

Omg. Where is the zero?? My mom took her dog here to get her dog’s pic taken with Santa and it was a hot mess compared to what the other stores were doing. They looked like they didn’t even try! Their tablets weren’t even working and the customers had to use their own phones. The other photo is from the Antioch store. Don’t waste your time going to the one at Ward Parkway. The look on my mom’s dog’s face in the first pic says it all.

Apparently they only take prescription from Banfield, their in-house vet. Wouldn’t be so bad if they stayed open the same time as the store but had to go elsewhere. I’m not seeing their logic.

I have never visited this store, but I called recently to ask them about an order I placed. The woman that answered was extremely helpful and she made sure my question was resolved!

First of all I don’t even know where to start… first I had got a guinea pig from here about 4years ago and we asked for ALL information about the animal and they told us NOTHING about the right diet my pet ended up passing away because they didn’t spread the right information NEXT I got a bearded dragon from them last year and they told me to only feed my pet 5 crickets a day 5 CRICKETS A DAY then when I was doing that diet I noticed my pet had lack in growth there for when we came yesterday September 16 2023 I came for a refill on crickets and worms and repti calcium and I was explaining the extreme lack of growth and I talked to a beautiful lady and she owns a bearded dragon herself and she told me that they told me the wrong information about my animal and that he actually is supposed to eat 20 CRICKETS A DAY this is cruel and very upsetting there for this place gets a 2 star from me

I live 5 minutes from this pet smart and yet still have to drive 20 minutes away to get crickets. No matter what this location never has any crickets, not even they day after they say they’re supposed to get a delivery. It’s very frustrating that every time I come in I cannot buy what I need and I’m done wasting my time here. If people are buying their whole stock of crickets in a day maybe they should limit how many crickets a single customer can get at a time.

One of the best ones I've been to lately. Their selection of dog leashes,collars, and halters was great. I found d a couple different halters for my puppy and didn't pay outrageous prices either. Their rewards program is pretty helpful too, not just for poi to on things in the store but it also comes in ha dy with their instore pet hospital

Groomers are ill equipped. Too expensive and they don’t do a good job. Booked a bath and brush just because I wanted a nail trim since his nails are black. I didn’t even want the bath and brush but there was no option online to just do a nail trim. Got him back and the nails were maybe cut like 1/8 of an inch. I wanted it professionally done because I don’t know exactly when to stop cutting. I had to cut them more at home. They are awful groomers if I can cut my dogs’ black nails shorter and better than them. Not to mention, my dogs nails were LONG. I’m sure they knew they could cut it at least 1/4 of an inch more. Will not be returning. Poor service. Waste of $50. Do not recommend grooming your dog here if you want professional services.

They had the food my cats like best at the best price & I saved even more using my accumulated PetSmart rewards points.

Always clean and smells not like animals.... Great cashier experience most visits. Today she was very knowledgeable about the Beta fish for a new customer!

Good clean store. Friendly help. Good aquatics section and all the dog gifts you would ever need.

The staff was very helpful and efficient when helping my daughter choose her first lizard pet. The prices are a bit elevated from other alternatives, but I was pleased with the overall experience.

They are so nice here. I run through here almost weekly and have never had a bad experience. But a special shout out to Te'onna in grooming; she is an absolute queen. She treats your dog amazing and is great at what she does. I have a German Shepard that likes to swim in dirty lakes and roll in dirt, but after Te'onna's magic, she is perfectly clean. I won't take my pup to anyone else.

My baby was tired after her doctor's appointment. Shortie had a good time getting her nails done. Best service at every visit.

We love that our dog can go with us to this store. The employees are always very helpful and friendly.

Had our cat washed and groomed to help a Family member with allergies. They were the nice & caring group of workers. And our cat looked and smelled incredible 🐾 will be back and recommend to others definitely.

They made my shopping experience complete hell! First they don't know what animals really need paper work. They told me I needed paperwork for a fish and it took me 3 days to finally buy them cause "cause they needed"... Fish don't need paper work ik cause I ended up getting my fish and didn't need any paperwork... maby don't lie to your customers cause you have no clue what y'all are doing.... they faults advertise on the cards for there fish so beware the worker told me the info is wrong on them there self.....

We went and picked out some new fishes and decorations for our fish tank that we recently purchased. The staff member was easy to find and helped us immediately once we made the right decision on what to purchase. Ended up leaving with 4 fish, 2 snail and a few decorations.