Featured Reviews


Frequently mentioned in reviews: swimming (12) pool (11) sono (10) call (10) area (9) room (9) courses (7) virgin (7) staff (6) sauna (6)
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  • 1/5 Daniele M. 5 months ago on Google • 274 reviews
    I have been a customer for years but in the last year it has been a total decline. I go to the swimming pool, a few years ago it was one of the few swimming pools in Prato where you could train without chaos, but lately it's like the municipal swimming pools. Few lanes for free swimming and above all many people who barely know how to swim without respecting the lanes (they put themselves in the fast ones) and without letting you pass. All in front of the staff who never intervene. Overall cleanliness has also decreased, the only thing that has increased is the price. Once the subscription ends I will not renew!
    3 people found this review helpful 👍

  • 5/5 niki m. 11 months ago on Google • 78 reviews
    Swimming pool and structure certainly can't be found better in the area! You teach the children's course and are extremely good! we are happy with everything
    4 people found this review helpful 👍

  • 1/5 Stephanie N. 5 years ago on Google
    Lack of machines, small, not designed in the most functional way. Besides this, their hours are limited- they even kick you out 30 min before they close- will literally stand over you saying they are closed- so you go to the locker room area. The locker room area is not so clean and many of the fixtures have rust and / or are broken. Besides this, their staff is pompous, cocky, and arrogant. Even the manager on duty displays this kind of attitude. The one positive here is their classes-all very good. TLDR- Not a fan, much better gyms designed in a more practical way and nicer staff.
    4 people found this review helpful 👍

  • 4/5 nicola z. 1 year ago on Google • 344 reviews
    My review is for the pool and spa sector. No gym. I took advantage of a December offer for 10 entries €130. To be used in 30 days. Beautiful structure, large free covered parking. Entrance with barcode card. Changing room although always crowded, very clean, looked after by staff. Toilets also with separate disabled access. Mandatory shower before entry. Spa room with Turkish bath, sauna, relaxation room, and a large multi-seater tub with hydromassages separated by type. Also delta waterfall. Staircase with handrail for access. Well. View of the 25m swimming pool. The swimming pool divided into lanes with the words slow, medium, fast: divides the type of customers. Aquafitness and children's courses complete the offer. The depth, around one meter and 60cm, allows you to swim safely. Followed on sight by a tank and rescue assistant. Everything OK . Price a little higher. Very recommended.
    2 people found this review helpful 👍

  • 1/5 Waqar A. 4 years ago on Google
    Staff (mary ) behaviour is very bad with gym member . There i am going to cancel membership of virgin Active gym prato. Thanks
    3 people found this review helpful 👍

  • 4/5 Nicola M. 1 year ago on Google
    (Translated by Google) Beautiful gym there is no doubt in perfect Virgin style, clean and with many courses .. to review in my opinion, since I only practice bodybuilding, first of all more recent tools since those that are there I know are a bit dated. Completely relocate the tools in the room, making better use of the spaces in order to add others that are not there, such as: vertical press, other cables, another lat machine, etc. (Original) Bella palestra non c'è dubbio in perfetto stile Virgin ,pulita e con tanti corsi.. da rivedere a mio avviso, visto che pratico solo bodybuilding , innanzitutto attrezzi più recenti visto che quelli che ci sono mi sa che sono un po'datati. Ricollocare completamente gli attrezzi in sala ,sfruttando meglio gli spazi in modo da aggiungerne altri che non ci sono tipo: pressa verticale ,altri cavi,un'altra lat machine ecc...
    3 people found this review helpful 👍

  • 4/5 Dellino 2 years ago on Google
    (Translated by Google) Excellent place to train with dedicated areas for each type of exercise, the area in which exercises such as dumbbells are carried out are a little too small. The pool is not very big but if everyone booked the time from the dedicated app it would not be a problem to train. Very well organized whirlpool and sauna service. Reception staff are generally friendly and knowledgeable except for a few anonymous clerks who can be very surly. The gym trainers are all quite professional but there are some exceptions of little professionalism. The employees of the whirlpool, sauna and pool area are very polite and carry out their duties well. (Original) Ottimo luogo dove allenarsi con zone dedicate per ogni tipo di esercizio, un pò troppo piccola la zona in cui si svolgono esercizi come i manubri. La piscina non è molto grande ma se tutti prenotassero l'orario dall' app dedicata non sarebbe un problema per allenarsi. Servizio idromassaggio e sauna molto ben organizzati. Lo stuff alla reception è generalmente cordiale e ben informato ad eccezione di qualche addetto anonimo che sa essere molto scontroso. I gym trainer sono tutti abbastanza professionali ma non mancano alcune eccezioni di poca professionalità. Gli addetti alla zona idromassaggio, sauna e piscina sono invece molto educati e svolgono bene le loro mansioni.
    2 people found this review helpful 👍

  • 1/5 Elisa G. 1 year ago on Google
    (Translated by Google) At children's swimming lessons they don't care how old the child is and at what point he is with swimming, they let him enter the 1.20 meter high pool. even if he does not touch (3 and a half years) and they make him do the same things that make 7/8 year old children do, who maybe have been swimming for years already. The child got scared and of the high water and the fact that he had to do things he couldn't do because it was his first time. Staff not competent at all. (Original) Ai corsi di nuoto per bambini non gli interessa quanti anni ha il bambino e a che punto è con il nuoto, loro lo fanno entrare nella piscina alta 1,20 mt. anche se non tocca (3 anni e mezzo) e gli fanno fare le stesse cose che fanno fare ai bambini di 7/8 anni che magari fanno già da anni nuoto. Il bambino si è impaurito e dell'acqua alta e del fatto che dovesse fare cose che non riusciva a fare perchè era la sua prima volta. Personale per niente competente.
    1 person found this review helpful 👍

  • 5/5 Adriane Cristina De Souza Leite (. 1 year ago on Google
    (Translated by Google) Great gym, great staff. Several courses at all times. I highly recommend (Original) Ottima palestra, ottimi.personali. Diversi corsi a tutte le ore. Consiglio vivamente
    1 person found this review helpful 👍

  • 5/5 Antonio P. 1 month ago on Google • 160 reviews New
    Optimal

  • 5/5 Atrebla 1 month ago on Google • 139 reviews New
    Gym...excellent A little crowded... and often you end up on a waiting list to take part in courses... Excellent parking Ultra wellness center

  • 5/5 Guido C. 4 months ago on Google • 38 reviews
    I don't really like the gym but here it's all there. You want to tone up, you want to go to the swimming pool, you want the sauna, you want the hydromassage and you would like to do specific courses. Well you've found the right place. Another fundamental thing is the underground parking, which is convenient in winter and convenient in summer.

  • 5/5 Leonardo O. 3 months ago on Google • 30 reviews New
    I believe it is the most complete gym (even if it is an understatement to call it a gym) in the area. Swimming pool, gym, courses, wellness and what's not to be underestimated is covered parking. I recommend it even if it may be more expensive than others, but if you carefully analyze everything it offers you will hardly find any comparisons.

  • 5/5 Gianluca B. 1 month ago on Google • 9 reviews New
    Professional and available. Nice and clean environment and above all covered parking. I like it, I recommend it.

  • 1/5 Giovanni R. 3 weeks ago on Google • 3 reviews New
    They are not serious about contracts

  • 5/5 Cristina Ciora | iTiles T. 10 months ago on Google
    Ottima esperienza per me! L' ambiente è pulito ed ordinato ( anche negli spogliatoi), gli attrezzi sono nuovi e funzionanti, il personale è cortese e sempre disponibile e i trainer sono competenti e in grado di aiutare a raggiungere l'obiettivo studiando esercizi sempre diversi ed efficaci. Mi trovo benissimo!

  • 5/5 Edoardo D. 9 months ago on Google
    Non sono mai stato un amante della palestra, ma forse perché non ho trovato l’ambiente giusto, ecco penso che la Virgin a Prato lo sia. Pulita, bello spazi, di media costa qualche euro in più, ma personalmente penso ne valga assolutamente la pena. Mi alleno con il Personal Trainer, Mahmoud, unico. Capisce al volo le esigenze, allena in maniera mirata, bravissimo oltre essere un’ottima persona.

  • 4/5 Mountain B. 1 year ago on Google
    Super palestra, personale gentile e professionale. Corsi sempre saturi. Difficoltà a prenotare. Centro benessere molto piacevole anche se la temperatura dell’idromassaggio è stata abbassata troppo da un po di tempo a questa parte. Buona pulizia. Bar caruccio e farei più attenzione alla freschezza del salato e del dolce.

  • 5/5 Monica G. 1 year ago on Google
    (Translated by Google) Fully equipped gym complete with swimming pool, Turkish bath, saunas and whirlpool. Changing rooms and make up room ok. Showers a bit dated but ok. (Original) Palestra molto attrezzata con tanto di piscina, bagno turco, saune e idromassaggio. Spogliatoi e make up room ok. Doccie un po datate ma ok.

  • 1/5 de S. 1 year ago on Google
    (Translated by Google) Since the bills in the whirlpools wellness area have increased, the water is barely warm and the room is very hot. (Original) Da quando sono aumentate le bollette nell'area benessere idromassaggi l'acqua è appena tiepida e in sala c'è un gran caldo.Risparmiare si ma non a discapito del cliente

  • 1/5 Emanuela S. 1 year ago on Google
    (Translated by Google) Bad management .. First call made to the call center and via the form autonomously on the portalr on 17 September. I initially ask for single swimming lessons only on Tuesday afternoon for my availability. I am told that I would be contacted after 2 days ... And nothing. I'll call back on the 19th and they tell me to wait until the next day. I call back on the 20th and they pass me the virgin. Francesco makes contact to call me back in the evening I do not feel anything and I call the day after, in that instant no one passes me the virgin xk operator not enabled .. (forget it) At the end on September 21 they call me back and give me the instructor number available on Tuesday. Well 5 days to have a contact. I get in touch but the same is not available on Tuesday or Saturday .. After thinking about it for a while (because the idea was to swim single ...) I rewrite him to have a recontact. In the meantime mo calls the virgin thinking that no one had called me .. And I reply that I had already received a contact .. But we had not found an agreement. Call the toll-free number and seek contact. From there about 3 weeks pass xk I am told that the owner was at home because the baby was born ... They finally call me back on October 31st ..... The test is finally fixed at 1745 today 8 November. Perfect course ... Spectacular teacher only her, she deserves maximum score. I go out to fix and confirm and I was told that there is no place !! But how do you work !!! I came for 15 minutes for a test and then there was no availability. For this alone you deserve 0 points .. Too bad there are not and the minimum is 1! Learn to listen to the needs of people so as not to work at ***** also calling nonsense people without conscience and fixing evidence just for .... (Original) Pessima gestione.. Prima chiamata fatta al call center e tramite form in autonomia sul portalr il 17 settembre. Chiedo inizialmente per le lezioni di nuoto singole solo il martedì pomeriggio per mia disponibilità. Mi viene detto che sarei stata contattata dopo 2 giorni... E niente. Richiamo io il 19 e mi dicono di aspettare il giorno dopo. Richiamo io il 20 e mi passano la virgin. Prende contatti Francesco x richiamarmi nella serata Non sento nulla e richiamo il gioeno dopo, in quell istante nessuno mi passa la virgin xk operatore non abilitato.. (lasciamo perdere) Alla fine il 21 settembre mi richiamano e mi danno numero di istruttrice disponibile il martedi .Ben 5 giorni per avere un contatto. Mi metto in contatto ma la stessa non risulta disponibile ne di martedì ne di sabato.. Dopo averci pensato un po su ( perché l idea era di fare nuoto singolo...) gli riscrivo per avere un ricontatto. Nel frattempo mo richiama la virgin pensando che non mi avesse chiamato nessuno.. E gli rispondo che avevo gia ricevuto ricontatto.. Ma non avevamo trovato accordo. Richiamo il numero verde e ricerco contatto. Da li passano circa 3 settimane xk mi viene risposto che il titolare era a casa perché gli era nato il bimbo... Mi richiamano poi finalmente il 31 ottobre..... Finalmente si fissa la prova ore 1745 di oggi 8 novembre. Corso perfetto... Insegnante spettacolare solo lei, meriterebbe massimo punteggio. Esco per fissare e confermare e mi viwne risposto che non c e posto!! Ma come lavorate!!! Sono venuta per 15 minuti per una prova e poi non c era disponibilità. Solo per questo vi meritate 0 punti.. Peccato che non ci sono e il minimo è 1! Imparate ad ascoltare le esigenze delle persone per non lavorare alla ***** chiamando anche gente a vanvera senza coscienza e fissando prove tanto per....

  • 4/5 ALESSIO B. 1 year ago on Google
    (Translated by Google) Modern and comfortable gym, SPA area equipped with a beautiful Jacuzzi, ample availability of cardio equipment. (Original) Palestra moderna e confortevole, area SPA dotata di una bella vasca idromassaggio, ampia disponibilità di attrezzi cardio.

  • 5/5 alessandro f. 5 years ago on Google
    Over The top!!!

  • 5/5 Horas C. 3 weeks ago on Google • 2 reviews New
    After a month of attending, I wonder why I waited so many years to change gym... the spa is the thing I missed most in the past. The app is also excellent with all the courses and updated data with impedance scale


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