One star just because 0 is not an option. Horrible service. Despite the online booking system there's a giant queue for covid tests and on top of that I paid 92€ for a test that states not detected. Useless for travel, which is the reason why I needed it in the first place. Don't go there.

the black girl riception really bad attitude，professional Italian medical words are really hard for us，she was without any patience。And when I asked the infomation，she focus on her phone，I feel really bad experience，this kind of people shouldnt work in hospital，I wont come this hospital anymore

(Translated by Google) Crazy price, very slow service! (Original) Prezzo pazzesco, servizio lentissimo!

(Translated by Google) We requested to withdraw the report online, filled in the necessary forms but despite this it was not possible. We received no response to the request for assistance. The moment we physically collected the analyzes, we were also treated rudely. Sconsigliatissimo. (Original) Abbiamo richiesto di ritirare il referto online, compilato i moduli necessari ma nonostante questo non è stato possibile. Alla richiesta di assistenza non abbiamo ricevuto risposta. Nel momento in cui siamo andati fisicamente a ritirare le analisi siamo pure stato trattati in modo scortese. Sconsigliatissimo.

(Translated by Google) Appointment paid by the podiatrist for 15.30 hours. At 16.00 I am still here. They can't tell me how long I have to wait. Given that I consider the punctuality to 16.01 to be professional, I go out with the money given previously. I regret that such well-known and punctual centers make use of so many non-professionals. I lost time and this makes me angry. Perhaps with the mutual I would have done before. (Original) Preso appuntamento a pagamento dal podologo per le ore 15,30. Alle ore 16.00 sono ancora qui che aspetto. Non mi sanno dire quanto io debba attendere. Datosi che reputo professionale anche la puntualità alle 16.01 esco con i soldi dati in precedenza. Mi spiace che certi centri così rinomati e puntuali si avvalgano di cotanti non professionisti. Ho perso tempo e questo mi fa arrabbiare. Forse con la mutua avrei fatto prima.

(Translated by Google) Bad. Both my heart-sick husband and I were unable to get in touch. I 47 calls in the morning and I was always hung up. So is my husband In addition, my husband was ill and the doctor made a 20-day priority referral. They told him he would be called within 72 hours but he didn't call anyone. We are all having private visits to you and this morning for a holter the doctor called us because they can't read it and he has to take the exam again tomorrow morning. Unfortunately tomorrow morning at 9 my husband has a visit to Marcora. We called more than 80 times (you can detect) to politely move the appointment but they dropped the call and now we will take the car we will come in person. Shame on you . I gave 1 but you don't deserve it (Original) Pessima. Non siamo riusciti sia io che mio marito ammalato di cuore a metterci in contatto. Io 47 chiamate nella mattinata e sempre mi è stato appeso . Altrettanto mio marito Inoltre mio marito è stato male ed il medico ha fatto impegnative con la priorità 20 GG. Gli han detto che sarebbe stato chiamato nelle 72 ore ma non ha chiamato nessuno. Stiamo facendo tutte visite private presso di voi e stamattina per un holter ci ha chiamato il medico perché non riescono a leggerlo e deve rifare esame domani mattina. Purtroppo domani mattina alle 9 mio marito ha una vusita al Marcora .Abbiamo chiamato più di 80 volte ( potete rilevare) per spostare cortesemente l' appuntamento ma facevano cadere la chiamata e adesso prenderemo la macchina verremo di persona. Vergognatevi . Ho dato 1 ma non lo meritate

The staff members were all extremely professional and helpful and the entire Covid PCR process and test was smooth and efficient. However, the instructions for accessing test results in Lombardy (Milan) were entirely incorrect and caused us no small amount of angst as we were unable to figure it out until about midnight the night before our flight. We finally found it by randomly clicking around their site. For reference, ignore the instructions they give you to access your dossier. In Lombardy, you must instead go to the "Online Reports" area of their site and then click the yellow button to access reports in Lombardy and Piedmont. That takes you to a screen where you can enter the test code and codice fiscale given to you by the staff and your results pull up just fine, in a PDF in both Italian and English. That report was more than enough to satisfy the US requirements and was entirely satisfactory, once you actually found it.

(Translated by Google) Never take the apartments with Dr. Chrys Stafylaraky (allergist)! He is rude and not very helpful .. I do not recommend. The venue is perfect! (Original) Mai prendere gli app.ti con Dr.ssa Chrys Stafylaraky (allergologa)! E’ scortese e poco disponibile.. Sconsiglio. La sede e’ perfetta!

(Translated by Google) After a visit with a rheumatologist, the visit lasted perhaps 10 minutes, he simply looked at the radiograph result as a radiologist in my hands, he didn't even look at the CD, he didn't prescribe me any test to do. However, looking at the screen and call number per visit, you could see that the appointments had a maximum duration of 15 minutes. Final result I made a visit that has not served anything. (Original) Fatta visita con reumatologo , durata visita forse 10 minuti , ha semplicemente guardato esito radiografia fatto da radiologo alle mie mani , non ha nemmeno visionato il cd, non mi ha prescritto nessun esame da fare . Comunque guardando schermo e numero di chiamata per visita si vedeva che gli appuntamenti avevano una durata massima di 15 minuti. Risultato finale ho fatto una visita che non è servita a nulla .

(Translated by Google) Dermatology to forget! I performed a dermatological examination in this center with a doctor: a visit to the computer hardly looked at me, I tried in every way to be able to express what had happened to me even with photos (which I did not want to see) and in less than 5 minutes I was discharged with a piece of paper and products to buy. WHAT A SHAME ! (Original) Dermatologia da dimenticare! Ho effettuato in tale centro una visita dermatologica con una dottoressa: visita condotta al computer a malapena mi ha rivolto lo sguardo, ho cercato in tutti i modi di poter esprimere ciò che mi fosse successo anche con foto (che non ha voluto vedere) e in meno di 5 minuti sono stato dimesso con un pezzo di carta e dei prodotti da comprare. CHE VERGOGNA !

(Translated by Google) Punctual accurate courtesy everything fantastic I recommend it (Original) Puntuali precisi cortesi tutto fantastico ve lo consiglio😀

(Translated by Google) I got a bit of a cold and since it is one of the symptoms I decided to book the molecular swab online, no particular indication for the appointment except the classic mask etc. I arrive at the appointment and they ask me at the entrance if I have had flu symptoms and obviously I confirm, I'm here to swab on purpose, if not why should I do it? They tell me that I cannot swab there if I have symptoms but only in the Meda and Pioltello offices because there is what they do in the car. So I don't understand a couple of things: - inform people that if they have symptoms they cannot book in certain locations, so one knows it and besides not showing up, don't book their own. - sorry but then do the tests and swabs only to asymptomatic? 🤷🏼‍♂️ That is, one has no symptoms and spends 90 euros to find out if the "non-symptoms" that DO NOT have are covid? 🤷🏼‍♂️ (Original) Mi è venuto un po’ di raffreddore e visto che è uno dei sintomi ho pensato di prenotare online il tampone molecolare, nessuna indicazione particolare per l’appuntamento tranne la classica mascherina etc. Arrivo all’appuntamento e mi chiedono all’ingresso se ho avuto sintomi influenzali e ovviamente confermo, son qui a fare il tampone apposta, se no perchè dovrei farlo? Mi dicono che non Posso fare il tampone lì se ho sintomi ma solo nelle sedi di Meda e Pioltello perché c’è quello che fanno in auto. Quindi non capisco un paio di cose: - informare le persone che se hanno sintomi non possono prenotare in determinate sedi, così uno lo sa ed oltre a non presentarsi nn prenota proprio. - scusate ma quindi fate i test e tamponi solo ad asintomatici ? 🤷🏼‍♂️ Cioè uno non ha sintomi e spende 90 euro per sapere se i “non sintomi” che NON hA sono covid ? 🤷🏼‍♂️

Very bad experience. I don't recomand 5his company.

Disorganizzati

(Translated by Google) Excellent sanitation, very careful about their work. (Original) Sanificazione eccellente, molto attenti al proprio lavoro.

(Translated by Google) Kind, helpful and professional. An excellent structure of recent construction and easily accessible by public transport. If you are not obliged to leave the car at home, the area is congested with traffic and it is hard to find parking. (Original) Gentili, disponibili e professionali. Un'ottima struttura di recente costruzione e facilmente raggiungibile con i mezzi pubblici. Se non siete obbligati lasciate l'auto a casa, la zona è congestionato dal traffico e si fa fatica a trovare parcheggio.

(Translated by Google) Dermatological visit without art or part, an impalpable doctor with a visit lasting maybe 5 minutes and hastily sent home with a prescription. I don't recommend it, maybe other professionals will be better (Original) Visita dermatologica senza arte né parte , dottoressa impalpabile con una visita durata forse 5 minuti e frettolosamente mandato a casa con una ricetta medica. Non la consiglio magari altri professionisti saranno più bravi

(Translated by Google) The "pomposity" of the booking service and the impossibility of having a PAID appointment demonstrate inefficiency and presumption. But similar to the DUTY of health facilities. SHAME (Original) La "pomposità" del servizio prenotazioni e la impossibilità ad avere un appuntamento A PAGAMENTO dimostrano inefficienza e presunzione. Ma assimilabili con il DOVERE delle strutture sanitarie. VERGOGNA

(Translated by Google) I found myself well. I had a patellar tendon fire. Doctor me He made a competent and rehabilitating diagnosis. Cocetta alberto physiatrist. I advise. (Original) Mi sono trova bene. Avevo un inffiamazione tendine rotuleo. Dottore mi Ha fatto una diagnosi competente e riabilitante. Fisiatra cocetta alberto. Lo consiglio.

Booked urological visit for 86 year old father, postponed for two days and accepted, being told that he is not equipped to carry out this type of visit and given the money back and turned to another institution... it borders on the total lack of empathy and professionalism of this so-called doctor who is the king of this structure which is good apart from certain elements. However, there will be a professional report to the competent bodies

Excellent service. Everyone extremely helpful and at the same time very professional. Blood test in room n.3 with a super nice nurse. Strongly recommend. Went again, once again everyone extremely nice

Too bad I had to give one star, I would have liked to give ZERO! My wife has been treated (for a fee) by a doctor in the center for 5 years, after having carried out the tests requested by her, she called for an appointment (again for a fee). First date after 9 (that's nine months). Requested to be able to communicate with the doctor, only hers was provided Personal email to which ……. He doesn't answer! Congratulations for the TERRIBLE service and the professionalism of the doctor!!!!

Do not go here for a PCR test. They are unprofessional, unhelpful and overpriced. I was not able to access the result in time for my flight (to the UK) and was able to get a sufficient test (it met the UK government's requirements for sensitivity and specificity) at Bergamo airport for a third of the price.

(Translated by Google) Great (Original) Ottimo

(Translated by Google) My vote concerns the acceptance service where they are almost all unfriendly and some even rude. Nothing to say about the nursing staff or about the management of serological and swabs thanks to the choices made by the Auxological Institute, compared to what happens in other institutes / diagnostic centers / private laboratories. If only they trained the reception staff a little better ... (Original) Il mio voto riguarda il servizio di accettazione dove sono quasi tutte scostanti e qualcuna anche maleducata. Niente da dire sul personale infermieristico né sulla gestione dei sierologici e dei tamponi grazie alle scelte fatte dall’Istituto Auxologico, rispetto a quanto avviene negli altri Istituti/centri diagnostici/laboratori privati. Se solo formassero un po’ meglio il personale dell’accettazione...

(Translated by Google) Many compliments to the girls of acceptance, in particular to a girl of Chinese origin whose name unfortunately I do not remember, who with extreme kindness managed to solve the problem of my wrong recipe. He spent about twenty minutes looking for a solution, finding it, however, when for his colleague at his side, immediately surrendered, the solution was to get me back to the doctor. Highly recommended. (Original) Molti complimenti alle ragazze dell' accettazione, in particolare ad una ragazza di origine cinese di cui purtroppo non ricordo il nome, che con estrema gentilezza e' riuscita a risolvere il problema di una mia ricetta sbagliata. Ha dedicato una ventina di minuti a cercare una soluzione, trovandola peraltro, quando per la sua collega a fianco, arresa subito, la soluzione era farmi tornare dal medico. Consigliatissimo.

Just a bad experience whit this mizerabile company.

(Translated by Google) What can I say??? Simply fantastic I went to Procaccini on Sunday 21 February for a sample and they welcomed me in a super kind way starting with the boy who was in reception and ending with the girl who made the sample. Unfortunately I don't know their names but I will definitely be back, I only knew the Ariosto headquarters (Original) Cosa posso dire??? Semplicemente fantastico Mi sono recata domenica 21 febbraio presso Procaccini per un prelievo e mi hanno accolto in un modo super gentile iniziando dal ragazzo che era in accettazione e per finire dalla ragazza che ha effettuato il prelievo Purtroppo non conosco i loro nomi ma ci tornerò sicuramente ,conoscevo solo la sede di Ariosto

(Translated by Google) I paid 92 euros to return to Korea and had a corona test. Before making a reservation, I inquired by e-mail to see if the test result was in English, and it came out in English, so I went and received the test. Only negative in the test result came out in English. Joke? I even made myself a North Korean ㅋㅋㅋㅋㅋㅋ If I can't go to Korea, here I am burned ㅅㄱ (Original) 귀국하려고 92유로나 주고 코로나검사 받았음 예약하기 전에 검사결과 영어로 나오냐고 메일로 문의했고 영어로 나온다길래 가서 검사받음 검사결과서에 negative만 영어로 나옴 장난? 심지어 나 북한사람으로 해놨음ㅋㅋㅋㅋㅋㅋ 한국 못 가면 여기 내가 불태움 ㅅㄱ

(Translated by Google) I tried to call three different numbers on the portal several times, without any answer. Furthermore, no email address is indicated on the portal to ask for information. I would say fortify the switchboard, these days people would prefer not to have to come to your office for a simple request! To really improve (Original) Ho provato a chiamare più volte, senza alcuna risposta tre diversi numeri presenti sul portale. Inoltre sul portale non è indicata neppure alcuna email a cui poter chiedere informazioni. Direi di fortificare il centralino, di questi tempi le persone preferirebbero non dover venire presso la vostra sede per una semplice richiesta! Da migliorare davvero

(Translated by Google) they ask to arrive 30 'before the visit for processing covid practices. visit scheduled at 17.10: at 17.50 still one patient before me, so I decide to go away. of course it can happen, but a call would have been enough to warn of the delay. (Original) chiedono di arrivare con 30' di anticipo sulla visita per disbrigo pratiche covid. visita fissata alle 17.10: alle 17.50 ancora un paziente prima di me, decido quindi di andare via. naturalmente può succedere, ma sarebbe bastata una chiamata per avvertire del ritardo.

(Translated by Google) Courtesy and speed (Original) Cortesia e rapidità

(Translated by Google) I did the serological test for the covid and I had a great time. I have had negative experiences with blood tests in the past but they welcomed me very well here. The nurses were nice, knowledgeable and very professional. (Original) Ho fatto il test sierologico per il covid e mi sono trovata benissimo. Ho avuto esperienze negative con gli esami del sangue nel passato però qui mi hanno accolta benissimo. Le infermiere erano simpatiche, competenti e molto professionali.

(Translated by Google) I had a crazy race to arrive on time and be able to pick up my report, I had already tried the afternoon but you can not, only morning before 12, arrival at 12.05 and the receptionists, who were present and at their posts, despite the my courteous request, they did not have the least flexibility and availability: "madam is closed!", in a tone that is anything but kind. People work, maybe you take an hour just to pick up the reports and for 5 minutes, I say 5 minutes, 1 hour lost and no reports! And we're talking about a 2 minute practice. (Original) Ho fatto una corsa pazzesca per arrivare in tempo e poter ritirare il mio referto, avevo già provato il pomeriggio ma non si può , solo mattina entro le 12, arrivo alle 12.05 e le receptionist, che comunque erano presenti e alle loro postazioni, nonostante la mia richiesta cortese, non hanno avuto la minima flessibilità e disponibilità: "signora è chiuso!", con un tono tutt'altro che gentile. La gente lavora, magari si prende un'ora proprio per ritirare i referti e per 5, dico 5 minuti, 1 ora persa e niente referti! E stiamo parlando di una pratica da 2 minuti.

(Translated by Google) Efficient and organized (Original) Efficiente e organizzati

(Translated by Google) Prepared and helpful reception staff. As for me, also the doctors and the analysis laboratory (Original) Personale all'accettazione preparato e disponibile. Per quanto mi riguarda anche i medici e il laboratorio analisi

(Translated by Google) really rude switchboard operator, so you do not manage a booking service, and also raise their voices. not recommended (Original) centralinista veramente maleducata, non si gestisce cosi un servizio di prenotazione, e oltretutto alzano anche la voce. non consigliato

(Translated by Google) A star because you can't put zero. You should close! (Original) Una stella perché zero non si può mettere. Dovreste chiudere!

(Translated by Google) Friendly staff, excellent organization! (Original) Personale Cordiale, ottima organizzazione!

(Translated by Google) Speed ​​and great service. (Original) Velocità e ottimo servizio.

(Translated by Google) Always perfect! (Original) Sempre perfetti!

(Translated by Google) Covid serological test performed today. Friendly staff, little waiting, report arrived the same day. Convenient online booking service (Original) Effettuato oggi test sierologico covid. Personale cortese, poca attesa, referto arrivato in giornata. Comodo il servizio di prenotazione on-line

(Translated by Google) Covid serological test: fast and efficient (Original) Test sierologico covid: veloci ed efficienti

(Translated by Google) Excellent collection center: efficient, clean and reliable. Friendly and knowledgeable reception staff. I had a problem with the recipe being from the Campania region and the girl quietly solved it. In the collection room of the real professionals, I didn't realize at all when the needle was inserted. Results in less than 12 hours. I highly recommend it! (Original) Ottimo centro prelievi: efficiente, pulito e affidabile. Il personale alla reception cortese e preparato. Avevo un problema con la ricetta essendo della regione campania e la ragazza ha risolto tranquillamente. Nella sala prelievo dei veri professionisti, non mi sono accorta per niente quando ha inserito l'ago. Risultati in meno di 12 ore. Lo consiglio vivamente!

(Translated by Google) Also fast for polite and polite personal outcomes (Original) Veloce anche x gli esiti personale educati e gentile

(Translated by Google) Appointment at 9:10, after 30m of waiting I look for information and I am informed that the doctor is late. For fairness they could have warned. At 9:50 am I finally get to be visited. Bad organization and communication. (Original) Appuntamento alle 9:10, dopo 30m di attesa cerco informazioni e mi viene comunicato che la dottoressa è in ritardo. Per correttezza avrebbero potuto avvisare. Alle 9:50 finalmente riesco ad essere visitato. Organizzazione e comunicazione pessima.

(Translated by Google) Left hand ultrasound, overall the service and the meeting with the doctor was exhaustive and pleasant, unfortunately I cannot say the same about the bureaucratic aspect. Having made the appointment a few days before the visit by telephone and moving by insurance, the operator omitted a fundamental detail, that is to bring the paper copy of the medical report, without which I could not have carried out the visit. If it hadn't been for external help I could not have been visited ... I invite the staff to provide more detailed information to young people like me who for the first time face these purely bureaucratic matters. (Original) Ecografia mano sinistra, complessivamente il servizio e l'incontro con la dottoressa è stato esaustivo e piacevole, purtroppo non posso dire lo stesso dell'aspetto burocratico. Avendo preso l'appuntamento pochi giorni prima della visita telefonicamente e muovendomi tramite assicurazione, l'operatrice ha omesso un fondamentale dettaglio, ovvero di portare la copia cartacea del referto medico, senza la quale non avrei potuto effettuare la visita. Se non fosse stato per un aiuto esterno non avrei potuto essere visitata... invito il personale a fornire informazioni più dettagliate alle persone giovani come me che per la prima volta si affacciano a queste faccende puramente burocratiche.

(Translated by Google) Acceptance for a visit, by a person without uniform, not very polite, aspect not really taken care of to accept customers. Incomplete explanations by the doctor (Original) Accettazione per una visita, da un'addetta senza divisa, poco gentile, aspetto non proprio curato per accettare i clienti. Delucidazioni incomplete da parte del medico

(Translated by Google) I did the blood tests this morning. They are also open on Saturday mornings from 6:30 am, excellent service, friendly and very efficient staff. (Original) Ho fatto le analisi del sangue questa mattina . Sono aperti anche il sabato mattina dalle 6:30 , ottimo servizio , personale gentile e molto efficiente .

(Translated by Google) A modern new peripheral headquarters of the auxological institute at the service of health. Ample space, modern equipment and competent staff make the auxological institute one of the citizens' references for private health, also with special agreements. (Original) Una moderna nuova sede periferica dell'istituto auxologico al servizio della salute. Ampi spazio, attrezzature moderne e personale competente fanno dell'istituto auxologico uno dei riferimenti cittadini della sanità privata anche convenzionata.

NEVER DO A COVID TEST FOR TRAVEL HERE. I’ve done a covid pcr here because it was requested for my trip, and the result was : ,,weakly detected “ Not positive nor negative, only that stupid thing. Next day i’ve done the test again in another clinic and the result was negative.

Very professional and precise.