Dunkin' image

Dunkin'

Restaurant Cafe Fast food restaurant Coffee shop Breakfast restaurant Meal takeaway Bakery Donut shop Bagel shop

Long-running chain serving signature breakfast items & a variety of coffee drinks. People often mention coffee, good, Dunkin, service, time, order, staff, chocolate, cold, friendly,


Address

246 North St, Houlton, ME 04730

Website

locations.dunkindonuts.com

Contact

(207) 532-5954

Price rating

$ $$$

Rating on Google Maps

4.10 (278 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: coffee (27) good (14) Dunkin (10) service (9) time (9) order (9) staff (8) chocolate (8) cold (6) friendly (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 John J G. 5 years ago on Google
    Good coffee and the sausage sandwich is really good here.
    2 people found this review helpful 👍

  • 5/5 Jane T. 4 years ago on Google
    Good coffee, donuts and service.
    1 person found this review helpful 👍

  • 5/5 Krista H. 4 years ago on Google
    Janessa always makes my coffee perfect!!
    1 person found this review helpful 👍

  • 4/5 Laurie 2. 4 years ago on Google
    Great ice coffee
    1 person found this review helpful 👍

  • 5/5 thomas s. 4 years ago on Google
    Never been but I've heard good things
    1 person found this review helpful 👍

  • 5/5 Jeremie L. 10 months ago on Google
    Was the 1st time trying this coffee place and it's by far one of the best ones. The staff was really nice and helpful and their food is delicious, I only tried their hashbrowns and their bacon and omg was it ever good, it had a sauce on it and had a bit of a kick due to pepper on it and their Blue Raspberry Energy punch is really good.
    1 person found this review helpful 👍

  • 3/5 Wendy A. 4 years ago on Google
    It was coffee.
    1 person found this review helpful 👍

  • 4/5 Brandon S. 4 years ago on Google
    Cant believe it, they sell coffee!
    1 person found this review helpful 👍

  • 1/5 Herbert G. 4 years ago on Google
    Service was cold and unfriendly young man with beard
    1 person found this review helpful 👍

  • 4/5 Ace A. 4 years ago on Google
    Staff was pleasant and professional. My son had the BBQ bacon, egg & cheese which was hit & tasty he said. The frozen ice coffee was a special treat on a hot day.
    1 person found this review helpful 👍

  • 5/5 Becky N. 4 years ago on Google
    I had a rather tasty frozen hot chocolate and we took a few muffins and donuts home with us to enjoy the following morning. Despite being later in the day, there was still a decent selection of delectible pastries. Friendly staff and very clean shop - worth the stop in, especially if you're already there getting fuel, or drive-thru if you're craving some Dunkin.
    1 person found this review helpful 👍

  • 3/5 Jones M. 5 years ago on Google
    Service sketchy depends who working, otherwise good
    1 person found this review helpful 👍

  • 2/5 Gaming M. 5 years ago on Google
    My girlfriend order a large ice coffee dark roast with 5 caramel, 2 cream, and 2 LIQUID sugar and twice got granulated sugar and the first time they even repeated her order back and messed it up and it happened again today and I went in a few minutes after we got anf she took a sip and was livid. So I went in and a guy said he would fix it and I took it back to her and she took a sip and once again it was granulated when we went back to get it fixed and she is done. She is so livid and now we are writing this.
    1 person found this review helpful 👍

  • 1/5 David D. 2 years ago on Google
    This place has been going down hill a lot lately, Like I ordered a sandwich that was supposed to have sausage instead It had bacon. Another big thing that they just can’t seem to get right when it’s printed right on the slip for there eyes to read, is when I ask for caramel and mocha I want my mocha and when I asked for cold foam I would like my cold foam. Like charge me extra for cold foam and it’s not on there. Might have to start going to Tim’s
    1 person found this review helpful 👍

  • 3/5 Samantha P. 2 years ago on Google
    Coffee is good most days. Service is slow. I ordered an on the go order and when I got there 20 minutes later my coffee was still no ready.
    1 person found this review helpful 👍

  • 1/5 Kristina 1 year ago on Google
    Just ordered 2 coolatas from the cross-eyed cashier with purple splotches in her hair. They were both wrong. Like, completely wrong. The guy in front of us left with the exact same drink. The unsatisfied look on his face makes me suspect that his was also wrong.
    1 person found this review helpful 👍

  • 1/5 jenn h. 1 year ago on Google
    This DD is consistent. They have faithfully gotten my order wrong...everytime I visit. It's to expensive to keep trying with them. I'm switching coffee houses.
    1 person found this review helpful 👍

  • 5/5 robin g. 4 years ago on Google
    Always get the order right friendly staff
    1 person found this review helpful 👍

  • 2/5 Tiffany D. 5 years ago on Google
    Thankful for a dunkins in houlton but wish customer service with a smile still existed.
    1 person found this review helpful 👍

  • 4/5 S H. 4 years ago on Google
    Standard but good. All was as expected.
    1 person found this review helpful 👍

  • 2/5 Robbie K. 4 years ago on Google
    The coffee was less than good. I'd expect much more from a coffee shop that boasts "America runs on Dunkin"
    1 person found this review helpful 👍

  • 5/5 Sean L. 4 years ago on Google
    Yum
    1 person found this review helpful 👍

  • 5/5 Vern B. 5 years ago on Google
    Yes please, as Clint Eastwood says, they make my day. Very nice
    1 person found this review helpful 👍

  • 5/5 Dennis M. 4 years ago on Google
    Fast friendly service. The place is always super busy but the servers do a great job and get us in and out quickly!
    1 person found this review helpful 👍

  • 5/5 Marshall D. 4 years ago on Google
    Great service fast
    1 person found this review helpful 👍

  • 5/5 Christine T. 4 years ago on Google
    LOVE THE COLD BREW
    1 person found this review helpful 👍

  • 4/5 Stephanie P. 5 years ago on Google
    They seem stressed. I think if people were nicer to them it wouldn't be like that
    1 person found this review helpful 👍

  • 4/5 hilda l. 1 year ago on Google
    The food was good, but the service was kind of slow.

  • 5/5 Phillip S. 9 months ago on Google
    When you come across young people working as a team and smiling while they're doing it, it gives you hope! Gotta love the Dunkin!!

  • 1/5 Ghosty B. 1 year ago on Google
    Slow service, was not paying attention at window and my bacon was cold and looked like it had been left out over night 🤮

  • 5/5 Wendy G. 1 year ago on Google
    Service was a bit slow but well worth the wait.

  • 5/5 Jc F. 2 years ago on Google
    I have been stopping here mostly Wednesday through Saturday while in town. The atmosphere inside is awesome the lady that makes my coffee everytime has such a bubbly personality and very pleasant to talk to while waiting on my coffee and doughnut, gonna miss stopping there when I go on vacation

  • 2/5 Loralei Russell -. 2 years ago on Google
    Sent my husband in for a dozen donuts (been having a craving). They were out of everything we asked for. Whatever happened to bakers on all the time to keep things stocked up. Bummed on a Sunday...

  • 2/5 Emily C. 1 year ago on Google
    Ok, to be fair, this is one of only two coffee spots in this very small town. Obviously, the wait time will be longer than usual at any given time of day. However, when you offer the to-go walk-in option on the app, you need to make certain those people have their orders ready to go at the time they walk in. Waiting 15 mins is excessive and unacceptable for to-go orders. Unfortunately, as I said, this is the only Dunkin in town so all of us who enjoy a Dunkin tolerate the wait! Still doesn't make it acceptable!

  • 5/5 Karen G. 1 year ago on Google
    Ordered a hot chocolate with whip cream. I was headed out of town towards my home 2 hours away. Got about 10-15 minuets out of town and took a drink. Was the mist discusting thing I had ever had. I pulled over to look and it was a hot coffee with whip cream. Talk about discusting.

  • 1/5 Rick F. 11 months ago on Google
    Coffee is always cold and burned. They have nothing here and hashbrowns are greasey moosh. Worse dunkin on east coast.

  • 1/5 Richard H. 8 months ago on Google
    Painfully Slow, Short handed I'm sure. but waiting 35 minutes for a couple wake up wraps and ending up leaving to get back to work empty handed and hungry. possibly an app error and not the stores, i didn't bother asking any workers, because i knew I'd act all Hangry

  • 4/5 Byron V. 7 months ago on Google
    Tried this place as I felt stupid going to McDonald's where nothing particularly sucks but nothing is actually that good either. It's a safe coward's choice. So, perhaps it's worth the extra half mile down the road to Dunkin and I'd heard that the coffee was good. The good news is that the coffee, at least the Midnight variety, is tremendous. I'd drink that stuff all day. The bad news is that I'd be a nervous wreck if I did as it's also really, really caffeine heavy. Not a bad thing, just can't drink a load of it without being jittery for hours. Obvious really, though I could drink at least as much of the Circle K stuff, no problem there. The food was also tremendous, I thought a donut would be a donut but theirs are better. More rich in flavor, more genuine in flavor. The chocolate actually tastes like chocolate, not sweet brown paste like I'd accepted as the norm if I didn't want to make my own. The people who work there were nice enough. What I took exception to was my impression that they think each customer has gone through the same orientation and briefing on store policy that they have. I haven't and don't plan on it. So, when I placed an advance order, went up to the counter to get it, and I get a profoundly confused look from the staff, looking around at each other as if they can't believe that I don't know you don't go to the counter after placing an order. It's in the rack to the far end of the counter. How stupid of me, I'm sorry I didn't know the rules, please forgive me. I'll be back though, the coffee is that good, I don't think I'll be preordering the donuts though. If you don't guess what's available, you just get what they feel like giving you. No blueberry? Well, you get chocolate glazed instead even though you already have two of the double chocolate, everyone wants more chocolate, right? No, I wanted the blueberry because I already had the chocolate covered. You will be relying on their common sense as to what would be a good substitution. Guess what? Common sense is not that common.

  • 5/5 Toni H. 1 year ago on Google
    Best smelling place in town. I love Dunkin and the staff.

  • 5/5 George H. 11 months ago on Google
    Nice place to grab a cup of Joe on the run. No trucks here. Bontail in yes. Could park across the street at the bank. Friendly fast service. Great coffee! America runs on Dunkin!

  • 2/5 Eric U. 11 months ago on Google
    Not impressive. Been here a few times and out of gas every time. Huh? Didn't have much of a donut selection left at 12pm. Huh? Coffee was fine.

  • 5/5 Brooks T. 1 year ago on Google
    Dunkin employee Kaitlyn treated me so well I thought I’d give a nice review. This is the kind of fast working, polite and friendly employee every franchise owner is looking for. I will also give credit to the other staff, because this is among the best run Dunkin's I have ever been to. You’ll immediately notice the franchise owner has decided to almost over-staff, so no customer is waiting too long and everything runs smoothly. This tells me a lot about that owner and I’m sure they’re a great person. Every time I’m up here for business I will absolutely be back because of Kaitlyn and the well-run team. A++ Thank you so much for the perfect large iced mocha latte with whole milk and light ice Kaitlyn. 3-3-23 around noon

  • 4/5 Marie Mae D B. 4 years ago on Google
    Coffee was to strong.

  • 5/5 Yvonne P. 4 years ago on Google
    Fast service and very friendly workers.

  • 5/5 Aryus D. 3 years ago on Google
    Everyone is so friendly and it always makes my day

  • 4/5 Meghann C. 3 years ago on Google
    The food was great but the Boston kreme donuts were stuck on the paper

  • 4/5 Darrell D. 4 years ago on Google
    Its Dunkin.

  • 3/5 Chelsey M. 4 years ago on Google
    Long wait, even with no other customers in sight

  • 5/5 tim p. 4 years ago on Google
    Uh dunkins coffee

  • 5/5 Brian B. 4 years ago on Google
    Good coffee.

  • 1/5 Alex W. 4 years ago on Google
    Their website says they are open when I get there around 5:30 am. Everything is lit up and on. But you sit there for over 10 plus minutes and no one helps you. Last time I went there it was even after 6am and still waited over 10 minutes. You could see people sitting in the office hanging out and playing on their phones. I was the only one in line. I go to dunkin almost 3 times a day. Houlton dunkin has lost my business.

  • 5/5 Joe H. 5 years ago on Google
    Love there food but the ice coffee is amzing

  • 5/5 Ariel 4 years ago on Google
    Love dunkin.

  • 4/5 Annette S. 5 years ago on Google
    Clean, slow staff

  • 3/5 Tiffany M. 5 years ago on Google
    Check order before leaving often my order it's wrong

  • 5/5 BobbieAnn W. 5 years ago on Google
    They are the best with their coffee. The store couldn't be in a better location than where it is.

  • 4/5 Lon C. 5 years ago on Google
    Good staff

  • 4/5 Natasha B. 5 years ago on Google
    Good coffee. Service was friendly.

  • 5/5 Supernatural G. 5 years ago on Google
    Friendly and coffee was made correctly

  • 4/5 Ashley C. 5 years ago on Google
    Fast service in a busy spot


Call (207) 532-5954 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Late-night food
  • Popular for
    • ✓️ Breakfast
    • ✓️ Solo dining
    • ✓️ Good for working on laptop
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Drive-through

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