I rung these vets as I had used them in the past. My 12 year old cat had a cancer tumor on his ear, that was bleeding and growing each week. After weeks of crying the family decided it was his time to go. Although he was still the same cat, eating, drinking, playing and going out. We told the receptionist the situation. I fully understand that I had booked Mackenzie to be pts, however the way in which it was conducted was an absolute outrage. As soon as we walked in the room the box and needle was out. No conversation or questions asked, no checking over my cat. I wanted my boy to feel at ease and us. We were told to hold his shoulders, he was a big soft cat and I wanted to hold and comfort him, instead he was held and needelled within seconds. We were in shock how fast he was gone, I wanted him checked over with a stethoscope to see if his heart had stopped we were told it had and the rest of needle would ensure it. Peter may have thought the quicker the better, but surely you should treat the animal and it's very upset owners with empathy? I was heartbroken, Peter the vet didn't want to know, no compassion at all no care, or just some words to help me think that I was making the right decision. Just some moments with him, sitting comfortably and not telling me his heart had stopped and rest of needle will ensure it. We just walked out the door. I spent hours with my Mackenzie holding him, thinking he may wake as I could not let go until I knew he was really gone. It was a heartless way to treat your clients. Oh and his bit of advice was dig the hole deep!

I am not registered with this practice,I am not a pet owner.I called them on the off chance but not really expecting any help for a very poorly wild bird I had overnight.For those saying this practice is all about the money,I couldn't disagree more.Unfortunately the bird had to be put to sleep,I wasn't charged,I offered a donation which they didn't accept for themselves but instead referred me to a local animal charity 'pink paws'.I would also like to mention that when I arrived this morning before opening there was a chap infront of me waiting outside that had been given (in passing) a fledgling that had fallen from the nest,this bird was not euthanized and I assume the practice will know of someone that can care for this chick.From what I have experienced and witnessed,this practice goes above and beyond,I have been humbled by the generosity,kindness and compassion of this amazing team.

I took my dog for a health check whilst she was pregnant with her first litter, she was around 10 days from giving birth, everything was fine prior she was doing really well, the vet asked for her to be put on the table and shaved her tummy to do a scan. Bare in mind the dog weighs 45-50kg and was loaded with 11 puppies.. The day after she miscarried. we called the vet to get some help maybe a caesarean, or at least a shot of hormones so she could give birth properly. The vet wasn't interested and offered no assistance. Because she miscarried she had no contractions so the puppies were just coming out dead once she had moved. 10/11 died shortly after or were dead on arrival the whole process was 16-18hr of carnage. The survivor My poor puppy Elsa was seriously Ill, born premature, bottle fed for the most part as her mum had very little milk. She had to be put to sleep. Instead of doing a basic urine sample right away which would have highlighted her failing kidney and liver issues immediately (due to her being premature), 5 weeks dragged on with expensive blood tests and antibiotics. So much unnecessary suffering and trauma for the poor little girl. £2000 later the puppy was put to sleep after a 10 minute assessment with a real vet. This guy is useless, out of touch and out to milk cash. you've been warned.

Peter is heartless my dog of 18 years was put to sleep at home the most terrible exsperience I have had over loosing a dog .He never spoke to me or my daughter never comforted my dog looked like he was in a rush was very rude and abrupt when my daughter asked him something never checked my dogs heartbeat had stopped just tossed him into a bag then threw him in the back of a car full of rubbish as though he was nothing he was my world was my dog .my daughter followed them to the vet and got my dog back luckily I found a lovely lady who cremated him and gave me as much time as I wanted with him beforehand .i would not recommend this vet at all he’d be better off working in a prison heartless man a disgrace to the vetinary service , this was 2 years ago ive only just been able to start to deal with this the exsperience made me Poorly .my dog is home now on my shelf where he belongs .What he did will live with me forever

Worst vet in town don't take your pet to this joke of a place

All our cats are treated here. Emergency this morning. Helpful and efficient. Very good distancing procedures and you can't go in with your pet, but I know they will look after them well.

Visited here for an annual check up and vaccine for my young adult cat. I thought the first vet, a woman, was really lovely, patient and great at handling him. The second time we visited we had a male vet who didn't pay much attention to my cat or how anxious he might've been feeling, he just told me to hold him while he administered his vaccine. I thought the experience was a bit off putting but it got the job done and I have a happy & healthy kitty. Overall good but a bit pricey.

First time using this vet for my Bella’s spade. What a lovely vet and staff, warm friendly polite. Thank you Peter and staff for looking after Bella. I am very great full for your kindness and professionalism. To all x

Took my cat in for his first vaccinations, the vet was very professional and gave good advice however the staff at the reception were not friendly at all and didnt really exhibt good customer service otherwise would have been 5 star

I would highly recommend Airedale vets. Peter has always treated my pets over the last 20 years with dignity and care.

My younger brother Waqar Ali (2022.)has been taking his cats to the vets on a regular basis for thier treatment for fur grooming and flea treatment and teeth done. Which I'm very happy about.I now feed Waqars cat daily and I put water for them and dry cat food. I buy the dry cat food. It was a huge responsibility for me to feed the cats with my own money but I have kept up to it . I now also have an outdoor cold water tap aswell. Keighley Market Pet stall and Morrisons,There is jolleys,pets at home and £1 Land. Nope not yet have I had the chance to move out of this property but I'd Love to. I want to live with my 👨‍🦳!

Took our retriever with suspected stomach upset. The vet Della was excellent; so good with our dog, friendly and knowledgeable. Melanie was good too. Good experience - will use again.

We've used these vets for a few years now and I would never use another. Kind, compassionate and very accommodating. These vets are wonderful and I cannot recommend them highly enough. The best in Keighley by far. I hope we continue to benefit from their expertise. Brilliant.