1/5 Nirvana R. 4 months ago on Google • 4 reviews
I
made
an
appointment
with
Skin
Renewal
for
18
September
for
botox
treatment
for
bruxism.
My
request
on
whatsapp
was
to
provide
me
with
someone
who
was
experienced
and
certified
in
administering
botox
for
bruxism
and
I
also
mentioned
I
had
done
this
in
Bangkok
and
needed
to
have
it
done
again,
6months
later.
I
was
asked
to
meet
with
Maureen.
I
explained
to
her
I
had
botox
done
in
Bangkok
and
even
took
the
samples
with
me
that
I
had
from
Bangkok.
I
asked
Maureen
if
she
was
a
qualified
dermatologist
and
she
said
‘No
I
am
a
GP
with
20yrs
experience
in
the
business’.
She
showed
me
pics
confidently
of
the
work
she
had
done
on
other
people.
With
this
said
I
believed
she
knew
what
she
was
doing
and
I
was
in
trusted
hands.
Maureen
proceeded
to
inject
my
left
side
of
my
face
first
with
botox
and
did
so
incorrectly
into
the
masseter
muscle.
She
gave
me
another
shot
on
the
left
side
towards
the
cheek
bone.
This
was
new
to
me
as
previously
it
was
only
a
masseter
injection
I
received.
On
the
right
side
she
did
the
same
and
when
she
did
the
second
shot
she
hit
my
cheek
bone
with
the
needle
and
it
was
very
painful.
She
even
stated
‘or
I
can
feel
the
bone’.
Not
realising
she
was
not
supposed
to
hit
that
bone
because
she
does
not
know
her
job,
well
I
guess
she
isn’t
a
qualified
derm
so
what
does
she
know
about
muscles
anyways.
Well
I
only
found
out
later
from
professional
derms
she
had
incorrectly
injected
my
face
and
the
wrong
muscles.The
skin
renewal
team
did
follow
up
with
me
asking
me
how
I
was
doing
post
treatment.
I
was
sore
–
never
had
I
been
this
sore
that
my
glands
were
clicking
but
I
gave
it
the
time
to
adjust.
After
1
week
the
swelling
subsided
and
I
waited
on
3
weeks
to
check
how
things
were
when
I
noticed
a
lopsided
‘crooked
smile’.
I
sent
the
image
on
whatsapp
and
it
is
clear.
I
was
highly
disappointed
and
decided
to
visit
a
professional
qualified
dermatologist
at
Skinderm
who
I
should
of
went
to
in
the
first
place.
The
dermatologist
from
Skinderm
examined
my
face
and
told
me
that
Maureen
injected
too
much
botox
on
the
one
side
and
that
Maureen
also
incorrectly
injected
my
muscles.
The
cheek
bone
is
not
a
Masseter
muscle
.
She
was
supposed
to
inject
the
masseter
muscle.
Further
to
this
I
had
a
video
call
with
my
derm
in
Bangkok
who
mentioned
the
same
to
me.
I
paid
a
lot
of
money
that
day
and
also
purchased
other
products.
Thousands
was
spent
on
treatment
that
was
not
fit
for
purpose.
My
face
‘drooped’
to
one
side.
During
the
time
this
occurred
I
had
to
be
admitted
for
major
surgery
as
well
as
I
had
to
cancel
my
40th
birthday
party
in
November
due
to
looking
abnormal
with
a
‘droopy’
smile.
It
was
emotionally
taxing
and
impacted
my
mental
health.
Our
smile
is
our
greatest
asset
and
Maureen
‘botched’
mine
because
she
is
does
not
know
how
to
administer
botox.
Please
stay
away
from
this
establishment.
Maureen
and
her
team
have
no
empathy
for
customers
and
are
more
interested
in
making
money.
The
feedback
I
received
was
to
come
in
for
facial
therapy
to
help
dissolve
the
botox.
I
will
not
go
back
to
this
money
making
establishment
as
the
professionals
will
tell
you
that
only
time
can
fix
botox
and
no
’miracle’
can
be
done
overnight.
I
did
request
a
refund
and
was
shut
down,
all
they
told
me
is
that
I
am
a
small
%
of
people
who
experienced
some
sort
of
side
effect
of
the
botox.
This
is
not
true.
I
have
had
botox
done
before
in
Bangkok
by
a
professional
surgeon
and
never
did
I
have
a
‘droopy’
face.
I
even
asked
for
a
50%
refund
but
no
one
came
back
to
me.
Please
note
that
Maureen
is
the
CEO
of
skin
renewal
and
it
is
concerning
that
the
CEO
is
incapable
of
injecting
botox.
Please
stay
away
from
this
establishment
and
go
to
someone
who
is
reputable
and
capable.
You
will
notice
the
Skin
renewal
website
only
has
positive
reviews
from
customers
–
but
go
to
hello
peter
and
you
will
see
the
negative
reviews.
I
was
not
looking
for
a
free
'pop'
when
I
requested
a
refund
but
I
would
expect
Maureen
and
her
husband
who
know
my
story
to
do
the
right
thing
and
refund
me.
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