My husband and I were on our first cruise when he became terribly ill. We were taken to the Cayman Islands Hospital where he was admitted. The compassion and care they showed not only my husband but me made a terrifying experience barable. The nurses in the Medical Unit were awesome and made sure I was cared for and had somewhere to sleep and that I ate. The security team would even stop me in the halls to ask how my husband was doing. The security team was so sweet that on our last night there, while we waited to be air lifted home to the US, they each signed a Cayman Islands dollar bill and presented it to me as a souvenir! It was so touching. Even the visiting island residents were the friendliest people you could meet. Everyone greeted you as they walked by. Being in a foriegn country with NO ONE was terrifying but if it had to happen I thank God it was here.

Very poor customer service Very long waiting times even with an appointment cant get anyone on the phones/ emails the Bodden town Clinic is veryyyy unprofessional aswell If your pregnant just go somewhere else don't risk you pregnancy putting trust in this facility, too much near death experiences from me, family and friends i hope the government does better

I went to have an ultrasound completed, I was in and out in a flash. 😊 Canueth Jones was extremely friendly and professional. I also saw Dr. Sekhar over in the Specialist Clinic, and again it was another wonderful experience. Thanks to HSA.

["I have had mostly good experiences here but for decades this place has had a bafflingly long waiting time. I have had unpleasant experiences with superstitious and inconsiderate nurses here before as well which is confounding to say the least",null,[0,242]]

The wait time is just too long. I had an experience whereby I had to wait in the waiting room for over 3 hours to see a doctor Then had to another 30-40 minute to collect prescriptions. Do better HSA

["When your daughter ingests a suspected poisonous substance a trip to A&E and an overnight stay at Peaditrics is on the schedule. I have to commend the staff for dealing with one irritable mother who at the end of the day took matters into her own hands because she wanted to spend Easter Sunday with the rest of her family and could see her daughter was truly a happy camper after being observed by so many professionals. Grateful \ud83d\ude4f\ud83c\udffd",null,[0,238]]

While the experience for our emergency while on a cruise vacation was great thanks to the stairs taking care of us. But the costumer service from the billing team was more of a brutal bullying and childish Savage behavior. We were ambushed twice trying to get money that we already addressed with them the situation at hands. To the DR,Nurses,EMT team and Pharmacy 5 stars for you all.

Very good

["Absolutely unacceptable waiting times at A&E - within one month I had to go there twice - first time because of my own tooth that started hurting a lot - got there around 10 pm, left after 3 hours WITHOUT BEING SEEN..!\nSecond time - with my 5 y\/o son - again, got there before 10 pm due to an intense ear pain - was kept 3.5 hours and had to leave, yet again, WITHOUT BEING SEEN!! Just like the other 7 or 8 patients who were waiting before us..everybody just gave up and left one by one..\nI left in tears, both times, out of frustration and helplesness, hoping we will not have to go back there with a serious issue any time soon because you are made to feel like you or your loved ones' health issues don't matter.",null,[0,218]]

All the staff, the Drs, Nurses, porters in A&E are extremely kind, caring, considerate and knowledgeable. Thank you for looking after your patients so well.

["To the Pediatric Department of HSA Hospital, Grand Cayman Islands\n\nAs a medical assistance doctor, I would like to express my deepest gratitude for the excellent service you provided during the management of a newly diagnosed pediatric diabetes case.\nI am particularly grateful to Drs. Hislop and Robinson. Their expertise and reassuring approach have been invaluable to the child and their family. Their ability to clearly explain each step of the treatment and to answer all questions greatly alleviated the parents' stress and anxiety.\nI would also like to highlight the exceptional dedication of the nurses in the pediatric department. Their kindness, patience, and attention to detail made a huge difference in the child\u2019s experience. Their constant support and comforting smiles were a true source of comfort for the entire family.\nFurthermore, I would like to thank the entire team for the valuable assistance provided in repatriating the child to their home in France. Your efficiency and support greatly facilitated this delicate transition, ensuring the continuity of care in the best possible conditions.\nThank you again for your remarkable dedication and compassion. I am extremely grateful that my patient had access to such high-quality care.\nWith all my gratitude,\nDr. Otmane\nWorldMedAssistance\nFrance",null,[0,147]]

Wonderful nurses and doctors. Everyone here was patient and kind. Shout out to Josey, she was tremendous with our little one.

Have to wait long period of time to see the doctor

I had to get a therapeutic phlebotomy done this evening and Damien Ferron from the Blood Bank not only stayed late but held my needle the entire time as I have a rare blood disorder. Thx again to Damien.

My wife had a medical issue January of 2018 while on a cruise. We spent 2 nights in this hospital and were more than impressed. Thank you to all the staff.

Clean and well kept facility, helpful staff , humanistic Doctors and Nurses with state of the art equipments.

["Amazing service! I know sometimes the wait to see the specialist or the GP can be a long one and don't get me started on the system to picking up you subscription! But today I have been to have an operation and felt compelled to let everyone know what wonderful service I received. Very impressed! The nurses, the guy that puts the iv in the guy that takes you to the theatre and the doctors and surgeons were all first class with outstanding bedside manner.",null,[0,232]]

["I came to BT clinic at 8.30am this morning as I was told come early and 2 walk-in . Did my triage and been seating to see the Doctor and it 11.05am. I am having chest pain. While seated you can pass away. Nurse Sandy help and the Dr was seen. Worst experience. 4.5hours and medicine is not even given.",null,[0,301]]

["I had a wonderful experience at HSA Government Hospital during my wife's maternity treatment. The care provided by the midwife was exceptional, ensuring both my wife and baby felt well-taken care of. Despite having to leave them alone overnight, I was reassured by the hospital's attentive staff. Even after discharge, their follow-up calls to check on the health of both the baby and mother demonstrated their commitment to ongoing care. Grateful for the excellent service and caring staff (maternity ward) at HSA Government Hospital.",null,[0,234]]

Unacceptable waiting in A and E, communication is very poor.