1/5 Alex T. 11 months ago on Google
Consistently
the
worst
doctor's
office
I've
ever
been
to.
Please
do
not
go
here.
They
are
disorganized,
incapable,
and
they
somehow
have
the
audacity
to
overcharge
for
their
services.
My
friend
gave
me
a
referral
here
but
since
my
visits
here
they
have
stopped
referring
others.
Every
department
here,
including
the
front
desk,
is
awful.
I
initially
came
here
for
a
sleep
consultation.
First
they
scheduled
me
with
a
sleep
specialist.
A
few
weeks
after
I
scheduled
it,
they
called
me
back
and
said
the
appointment
wasn't
scheduled
correctly,
and
I
had
to
see
one
of
their
ENTs
before
seeing
the
sleep
specialist.
This
took
extra
time
and
money
and
was
unnecessary,
as
they
did
not
identify
any
issues.
The
ENT
said
I
could
try
some
basic
sleep
medicine
and
that
he
could
prescribe
it.
I
went
to
the
front
desk,
but
when
they
rang
me
up,
there
was
no
prescription.
I
told
them
what
the
ENT
said,
and
they
responded,
"He
can't
prescribe
that."
I
asked
her
to
go
double
check,
and
she
refused.
Frizzy
haired
middle
age
woman,
very
rude.
Eventually
they
checked
with
the
doctor
and
he
actually
couldn't
prescribe
it.
Not
sure
why
he
suggested
something
he
couldn't
provide.
Finally,
weeks
later,
I
had
a
virtual
visit
with
"sleep
specialist"
Dr.
Sethi.
She
was
late,
very
disorganized,
her
advice
was
generic,
and
her
children
were
loud
and
running
around
her
house
during
our
appointment,
so
she
got
distracted
a
few
times.
This
caused
our
30
minute
consultation
to
take
1
hour
because
she
had
to
stop
several
times.
I
tried
to
be
patient
with
her,
so
it
was
quite
a
shock
to
see
a
bill
for
1
hour,
which
cost
$300+
after
insurance,
when
we
only
spoke
for
20-30
minutes
because
of
issues
on
her
side.
I
had
to
call
the
billing
department
3
separate
times
to
discuss
this,
and
only
after
multiple
phone
calls
and
repeat
discussions,
they
finally
reduced
the
"1
hour"
consultation
down
to
"45
minutes".
Not
great.
Audiology
Department
The
people
in
audiology
were
much
better
than
the
other
departments.
They
were
on
time
and
very
helpful.
I
came
to
get
some
custom
earplugs
for
sleeping
($150
each).
I
did
a
fitting
and
they
sent
it
off,
but
the
Wisconsin
manufacturer
they
used
was
poor
quality.
The
earplugs
came
back
not
fitting
correctly,
falling
out
with
any
slight
head
movement.
It
took
the
manufacturer
4
tries
to
make
them
correctly.
I
had
to
come
back
to
this
office
4
different
times
just
to
get
earplugs.
The
audiologist
was
very
sorry
for
this,
and
she
even
wrote
the
manufacturer
a
note
each
time
explaining
the
reoccurring
problem.
Eventually,
they
got
it
right.
But
it
was
unnecessarily
complicated.
I
do
not
recommend
Drs.
Girgis
and
associates.
Please
do
not
go
here.
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