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Vodafone

Cell phone store Cell phone accessory store Telecommunications service provider Telephone company

😠 James a staff member from the Vodafone shop very unfriendly no smile no nice dealing very dry and spot behaviour with me for any unknown reason. I tried my best to keep the conversation friendly but James never responded back nicely so my experience wasn't very good visiting this place on behalf of... People often mention phone, staff,


Address

Unit 5, The Arcades Shopping Centre, Warrington St, Ladysmith Centre, Ashton-under-Lyne OL6 7JD, United Kingdom

Website

www.vodafone.co.uk

Contact

+44 333 304 0191

Rating on Google Maps

4.00 (92 reviews)

Open on Google Maps

Working Hours

  • Friday: 9 am to 5:30 pm
  • Saturday: 9 am to 5:30 pm
  • Sunday: 10 am to 4 pm
  • Monday: 9 am to 5:30 pm
  • Tuesday: 9 am to 5:30 pm
  • Wednesday: 9 am to 5:30 pm
  • Thursday: 9 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: phone (8) staff (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 mafu I. 1 year ago on Google
    Really nice staff in the ashton branch, I can't thank them enough for sorting my wife out a new phone which she needed urgently, they couldn't swap over her number immediately but had clever ways around that problem, my boy has medical conditions that means she needs to be contactable always. The staff stayed later than their 5:30 finish to ensure my wife got a phone and didn't grimace or rush to close up, we truly felt like big spenders or even royalty! I can't think of the last time we received such fantastic service, a really great team at this branch in every way, it was a really refreshing experience.
    1 person found this review helpful 👍

  • 1/5 Bol P. 1 year ago on Google
    James a staff member from the Vodafone shop very unfriendly no smile no nice dealing very dry and spot behaviour with me for any unknown reason. I tried my best to keep the conversation friendly but James never responded back nicely so my experience wasn't very good visiting this place on behalf of Vodafone at all.
    1 person found this review helpful 👍

  • 1/5 Wendy C. 1 year ago on Google
    My 88 year old disabled father went not once but twice to this store to change his plan and was treated terribly. I phoned Vodafone from Australia to change his plan , someone very helpful called my dad and changed his plan within 30 minutes. Staff at this store are useless rude and need better training.

  • 1/5 Michelle S. 1 year ago on Google
    Not brilliant if I'm honest.I was told my phone cover was dated,yet I went in to see if I could expand storage on my phone & also wanted an idea on prices on some new phones to be told " you're better off coming in on black friday".In a word,unhelpful.

  • 5/5 Janna A. 2 years ago on Google
    Went in to get my husband and I new phones as our contract was up. We had two ridiculously cranky children and all the staff were fabulous in helping us in the process as well as distracting the kids. Highly recommend.

  • 2/5 Sharon M. 2 years ago on Google
    Not happy with the service or offers after 20 plus years walked out 😒

  • 4/5 Julian B. 5 years ago on Google
    Quite a small store, so I can imagine you might have a small wait if it was busy, however when I went in it was quiet and I was greeted by friendly staff. I knew nothing about the network when I walked in but the staff were knowledgeable and happy to answer my many questions. And for higher data packages Vodaphone seem to be great value.

  • 5/5 Zoe W. 1 year ago on Google
    They are very friendly and pleasant

  • 5/5 Adele D. 1 year ago on Google
    A really warm welcome and served by an extremely polite and professional young lady, Bryony, thank you for looking after us.

  • 5/5 Simon C. 3 years ago on Google
    Liam and his team at Vodafone Ashton are incredibly helpful and with great customer service too. They helped my partner with her contract renewal, sorting a phone and budget that is perfect for her. Highly recommend.

  • 5/5 Hunter Service c. 11 months ago on Google
    Fantastic shop. Very Very helpful with my upgrade.... no pressure.... everything explained in full... A big thank you to Mathew. Top man ..

  • 5/5 Dorothy K. 1 year ago on Google
    My experiance with Ashton under lyne shop team was very very polite and aproachable Always willing to help Vik most of all His after care servis is 100 % and is outstanding in every way I gave recomended him to all my friendz

  • 5/5 chloe a. 1 year ago on Google
    Very helpful staff viken went above and beyond to make sure I could get the out of stock item that I wanted, customer service 10/10 thank you viken

  • 1/5 Mo R. 5 months ago on Google
    Really disappointed, the wife and I went in for her to get a phone, I thought while I was there I decided to go for the pixel 8 pro as my contract was due to finish. I was told it would be two weeks which was ok as my contract was due to expire around the time. 3 and half weeks later still no phone just kept text messages saying they will update me in ten days to let me know what's going on Long and short of it, never got the phone, they failed to provide and still havnt received my refund of upfront cost.


Call +44 333 304 0191 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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