Samsung SmartPlaza - Omega Electronics image

Samsung SmartPlaza - Omega Electronics

Electronics store Computer store Refrigerator store Washer and dryer store Air conditioning store

👍👍 My goto Samsung place, very good customer experience. Sales person Naresh, sathish and sekar are wonderful people to help with any product you want. They go an extra mile to get u the best possible offers available online for offline. You dont feel like losing money buying offline. They will always... People often mention Samsung, good, service, sales, experience, price, purchase,


Address

No 48 & 49, MT Poonamalle, Trunk Rd, Porur, Chennai, Tamil Nadu 600116, India

Website

www.samsungsmartplaza.co.in

Contact

+91 70390 01392

Rating on Google Maps

4.10 (138 reviews)

Open on Google Maps

Working Hours

  • Sunday: 10:30 am to 9 pm
  • Monday: 10:30 am to 9 pm
  • Tuesday: 10:30 am to 9 pm
  • Wednesday: 10:30 am to 9 pm
  • Thursday: 10:30 am to 9 pm
  • Friday: 10:30 am to 9 pm
  • Saturday: 10:30 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: Samsung (10) good (9) service (9) sales (8) experience (7) price (6) purchase (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Sunil C. 1 year ago on Google
    My goto Samsung place, very good customer experience. Sales person Naresh, sathish and sekar are wonderful people to help with any product you want. They go an extra mile to get u the best possible offers available online for offline. You dont feel like losing money buying offline. They will always match up to online on top of that you will get product experience.
    2 people found this review helpful 👍

  • 1/5 kannan u. 2 years ago on Google
    I booked a samsung wind free model 4 star ac in Omega show room porur date 26/03/22 Sunday, but till now they were not despatch the ac, today is the 4 th day, why are selling with out stock, their service is poor.
    2 people found this review helpful 👍

  • 5/5 T S. 1 year ago on Google
    Writing this review after one year. I purchased a Samsung TV in aug 2021. The staff were courteous enough to explain different models and the price. I got the tv at ₹2,000 lesser than what other showrooms were quoting. Overall good experience and no issues till date..
    2 people found this review helpful 👍

  • 4/5 Vinod M. 1 year ago on Google
    Small showroom, but very customer centric. Loved the experience of buying what we wanted and got a price benefit compared to other retailers. They also explain why certain models are not available with other retailers. Most retailers have fast moving items but if you go specific then Samsung plaza Porur should be able to assist. Sekar who was the sales personnel for my purchase was exceptional and I appreciate his efforts to ensure all went smoothly. The delivery people waited patiently till the technician arrived enable the product to be moved up to the residence which is appreciatable.
    2 people found this review helpful 👍

  • 3/5 Bala S. 2 years ago on Google
    It was a horrible experience yesterday. Google Maps cannot be depended upon to locate this shop, I wanted us to turn left (in fact it should have asked us to turn right under the MGR bridge while we were proceeding from Arcot Road and take the next U turn). There was nothing, not even a Samsung sign board in the place as indicated in Google Maps. We had to tread through heavy traffics only to find the shop after almost an hour. The Samsung Shop was good.
    1 person found this review helpful 👍

  • 1/5 Amaranath U G. 1 year ago on Google
    I think sales person unskilled working because they don’t have idea about Tab and poor response..pls don’t plan visit it’s waste of time ..
    1 person found this review helpful 👍

  • 1/5 Mohan S. 1 year ago on Google
    Very bad tv in this company pls to not purchase tv service very worst pls do no purchase
    1 person found this review helpful 👍

  • 5/5 Ramesh K. 2 years ago on Google
    I bought samsung ac working excellent good service.
    1 person found this review helpful 👍

  • 5/5 SENTHIL K. 1 year ago on Google
    Good customer service I got my phone in best offer than online. Only negative was they give false information about stock while calling them.
    1 person found this review helpful 👍

  • 1/5 Sengut V. 2 years ago on Google
    I bought Samsung Refrigerator, asked for new piece, sale man promised also, but finally delivered Show Room Demo Unit. These type of sales guys are dealing with MNC Brands and spoiling Brand Image. I never suggest this show room.
    1 person found this review helpful 👍

  • 1/5 L P. 2 years ago on Google
    Brought a top load automatic washing machine. Their sales representative makes all false claims, like next day installation. Don't believe them, you kept calling them after purchase, they make some or the other excuses. It's all depends on samsung service executives free time they will comes as per their wish. Don't believe the shop people's words.
    1 person found this review helpful 👍

  • 1/5 JKrish 2 years ago on Google
    I planned to purchase a TV for my new house. So me and my brother went to Samsung Showroom Porur to purchase. We asked details and rate of the selective model TV with one of the sales executive in the showroom. He explained the details, Features and rate of the model. But from starting itself his conversation is not good. Customer relation is very poor in the Samsung Showroom Porur. Regarding this i hate samsung products also.

  • 5/5 Sekar S. 2 years ago on Google
    Wonderful experience ...

  • 5/5 Chidambaram R. 2 years ago on Google
    Good service. Best price gives.

  • 4/5 Venkatraman J. 3 years ago on Google
    These guys are professionals. Sales person Mr. Shekar is courteous and to the point. Prompt on delivery commitment and good service. Ofcourse you cannot expect huge discounts as they are direct brand store.

  • 5/5 Ram R. 2 years ago on Google
    Resently i bought refrigerator same day delivered

  • 5/5 Selvin L. 2 years ago on Google
    Samsung Electronics goods Best buying place in porur good service

  • 5/5 Samsung smart chef r. 2 years ago on Google
    Recently I bought one refrigerator good service and wow experience price also reasonable compare to other shop

  • 3/5 Nirmal G. 1 year ago on Google
    Some what okay, some guys are grumpy, seems like they are doing us a favour, sales guys don't bother about sales and don't discuss about products and services offered

  • 5/5 LiFE S. 1 year ago on Google
    I purchased Samsung television at porur omega electronics thanks to Mr naresh for good guidance

  • 5/5 P V. 10 months ago on Google
    Visited this show room to buy an entry level smart phone. While interacting with the techno sales people based upon the features elevated my budget to a midrange smart phone. Apart from smart phones one smart phone and an air conditioner was added to my wish list.. Waiting for a day to book both the items..

  • 5/5 Ramesh M. 10 months ago on Google
    Nice place for all your electronics need. They are co-operative and truly understanding personalities. Make sure to visit for any of your requirements.

  • 3/5 Vicky 7 months ago on Google
    All samsung items like tv, mobile,watch available... Even chargers and cables...

  • 5/5 Prakash g. 5 months ago on Google
    Low price comparing to other showrooms. Best price than amazon and flipkart

  • 5/5 kapil v. 6 months ago on Google
    A reliable place to get electronic goods. Authentic and friendly staffs.


Call +91 70390 01392 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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