McDonald's image

McDonald's

Restaurant

Classic, long-running fast-food chain known for its burgers & fries. People often mention service, good, servicio, McDonald', customer, McDonald,


Address

C. 7, Santiago de los Caballeros 51000, Dominican Republic

Website

www.mcdonalds.com

Contact

+1 829-234-0007

Rating on Google Maps

4.50 (3.1K reviews)

Open on Google Maps

Working Hours

  • Monday: 7 AM to 12 PM
  • Tuesday: 7 AM to 12 PM
  • Wednesday: 7 AM to 12 PM
  • Thursday: Open 24 hours
  • Friday: (Good Friday), Open 24 hours, Hours might differ
  • Saturday: Open 24 hours
  • Sunday: (Easter), Open 24 hours, Hours might differ

Featured Reviews


Frequently mentioned in reviews: service (17) good (13) servicio (11) McDonald' (10) customer (8) McDonald (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Arialba S. 3 years ago on Google
    (Translated by Google) 😡😡😡😡🤬🤬🤬🤬🤬🤬🤬🤬🤬😡😡 I MADE AN ORDER AT 7 AT NIGHT AND AND I NEVER GOT IT OO IRRESPONSIBLE🤬😡😡😡😡😡 (Original) 😡😡😡😡🤬🤬🤬🤬🤬🤬🤬🤬🤬😡😡 HICE UN PEDIDO A LAS 7 DE LA NOCHE Y Y NUNCA ME LLEGOOO 😡🤬 IRRESPONSABLES🤬😡😡😡😡😡
    1 person found this review helpful 👍

  • 5/5 Jackie S. 4 years ago on Google
    This was my first foreign McDonald's experience. I did not go in and order and someone else got it and surprised me since I said I wanted McDonald's and I had had McDonald's withdraw symptoms. Overall, it was a bit different taste wise from McDonald's in the US. However, I wouldn't consider it a bad thing. The fries tasted very similar to the fries in the states. I got a quarter pounder. The bread was more dry than in the states and the meat looked a bit different. However, I had no complaints. It was just different than any McDonald's I had ever had. It was actually good. They also got my special order right which is a plus. I also got a Coke as my drink. I was a bit paranoid at first if I would get dysentery from drinking a non bottled drink where I'm not supposed to drink the water, but I was fine so I assume they have a powerful filtration system like in the states. Overall, I highly recommend trying this place. Especially if you're from the states and want a slightly different McDonald's experience despite all the authentic Dominican food around. I'm a picky eater so this was a treat for me. It was a major highlight of a missions trip I struggled to have any kind of fun on.
    1 person found this review helpful 👍

  • 5/5 Joan C. 3 years ago on Google
    (Translated by Google) Fast and efficient, ... delicious (Original) Rapido y eficiente ,... deliciosa

  • 4/5 Agustin T. 3 years ago on Google
    (Translated by Google) Great service (Original) Buen servicio

  • 5/5 Lic. Francisco A. Lama & A. 3 years ago on Google
    (Translated by Google) Excellent location and many attentions one of the best McDonalds restaurants in Santiago. (Original) Excelente ubicación y muchas atenciones uno de los mejores restaurantes McDonalds en Santiago.

  • 3/5 defestinger R. 3 years ago on Google
    (Translated by Google) Little space for diners and slow service (Original) Poco espacio para los comensales y un lento servicio

  • 4/5 Lic Domingo C. 3 years ago on Google
    (Translated by Google) Excellent attention (Original) Excelente atenciones

  • 5/5 ARIEL C. 3 years ago on Google
    (Translated by Google) Well self service needs improvement (Original) Bien, el autoservicio necesita mejorar

  • 5/5 santa b. 3 years ago on Google
    (Translated by Google) Excellent (Original) Excelente

  • 4/5 Franklin Fco S. 3 years ago on Google
    (Translated by Google) Very good service (Original) Muy bueno el servicio

  • 5/5 Julio C. 3 years ago on Google
    (Translated by Google) Clear and comply with sanitary measures. (Original) Despejado y cumplen con las medidas sanitarias.

  • 4/5 Aida E. 3 years ago on Google
    👍🏼

  • 4/5 Yordy T. 3 years ago on Google
    (Translated by Google) It's great, fast and safe. (Original) Es genial rapido y seguro.

  • 5/5 Natanael A. 3 years ago on Google
    (Translated by Google) Quick service. Very satisfied with the product. (Original) Rápido servicio. Muy conforme con el producto.

  • 5/5 Roberto C. 3 years ago on Google
    (Translated by Google) They have some fries that are very tasty (Original) Tienen unas papas fritas que son muy sabrosas

  • 1/5 Blondy Irisleyda Alvarez M. 3 years ago on Google
    Super

  • 3/5 Robinson Nicolas Pena V. 3 years ago on Google
    (Translated by Google) The truth is that it is the worst of the branches in Santiago ... the customer service is terrible even though the food is the usual ... they must improve that point of customer service. (Original) La verdad que es el peor de las sucursales de Santiago.. el servicio al cliente es pésimo aunq la comida sea la habitual.. deben mejorar ese punto de el servicio al cliente.

  • 4/5 Jairo S. 3 years ago on Google
    (Translated by Google) Good job and attention that the guys from the self service do. (Original) Buen trabajo y atenciones el que realizan los muchachos del auto servicio.

  • 5/5 Engels G. 3 years ago on Google
    (Translated by Google) I love all of MC Donalds (Original) Me encanta todos de MC Donalds

  • 4/5 Chels B. 2 years ago on Google
    They didnt accept my american express card for some reason, other than that it was good.

  • 1/5 enil u. 1 year ago on Google
    Terrible customer service and not to mention the food, the potatoes were hard, the samwinch was spicy... I bought two Happy boxes for my 4 and 6 year old daughters and it is incredible that they come with soda for some girls, I have never given them soda. I was amazed when I saw it... Macdonald USA never gives you that in a happy meal

  • 5/5 W M. 1 year ago on Google
    This Mcdonald was very clean, good food, and it had a good customer service.

  • 5/5 Ivan n. 1 year ago on Google
    Really good environment, spacious, great food if you love fast good, kind and professional customer services

  • 5/5 Pete R. 1 year ago on Google
    Food was delicious. They bought my food to me after I ordered.

  • 4/5 Elizabeth A. 2 years ago on Google
    Seems pretty clean. Obviously this is not a healthy place to eat by any stretch of the imagination but everyone knows that. The prices seemed to be 1/3 higher than then ones near me in the U.S.. I got a chicken snack wrap and the lettuce tasted old, but that happens in the U.S. as well. They have plantain with their breakfast which is incorporating local food. They dont have all the things(especially off the menu things) that you can order in the U.S. It has to be on the menu. They do have wifi which is nice. The staff are nice, but dont expect them to always open right on the dot. This is dominican time.

  • 5/5 Franxi F. 4 years ago on Google
    I love this place, excellent service😊😊

  • 5/5 Ken G. 2 years ago on Google
    Very nice staff... Clean bathrooms... Secure..

  • 4/5 Keiris A. 5 years ago on Google
    Happy meal! Good customer service, the three/four times I've been there I have been checked out by the same cashier, mestizo skin color, sympathetic and make convo t customer with a gd fluency. Kudos to the team.

  • 5/5 Crismelys Acevedo C. 11 months ago on Google
    10/10 Im Loving ♡♡♡♡

  • 5/5 Maribel U. 3 years ago on Google
    (Translated by Google) Very good attention (Original) Muy buenas atención

  • 5/5 Joelvis Peña B. 3 years ago on Google
    Like always, nice and carefully customer service in this pandemic time !

  • 2/5 Sidney D. 3 years ago on Google
    it's McDonald's what can I say every McDonald's everywhere is the same except for some reason these people keep getting my order wrong

  • 5/5 Stewart W. 3 years ago on Google
    Same as always except that every second seat is roped off

  • 5/5 Jose E. 3 years ago on Google
    My kids loves this

  • 4/5 Lobsang M. 4 years ago on Google
    Nice to try. Good service and very comfortable.

  • 3/5 Cris G. 4 years ago on Google
    I order on the drive thru. Fairly quick and on point. I don’t know how the inside looks like.

  • 5/5 Ethan F. 4 years ago on Google
    Ran far better than any McDonalds I have been to in the United states

  • 5/5 Diogenes P. 3 years ago on Google
    (Translated by Google) Very good (Original) Muy bueno

  • 5/5 Wanda Luisa Vargas T. 3 years ago on Google
    Super

  • 4/5 Hector V. 3 years ago on Google
    Brindan un buen servicio y muy rápido

  • 4/5 jose j. 3 years ago on Google
    (Translated by Google) Great service (Original) Buen servicio

  • 5/5 E. Franco B. 3 years ago on Google
    (Translated by Google) Good (Original) Bien

  • 5/5 ADRIAN MARTINEZ educación R. 3 years ago on Google
    (Translated by Google) Ray Kroc wanted to build a system of restaurants that would become famous for continuously serving high-quality food, using uniform preparation methods. I wanted to serve hamburgers, breads, chips, and drinks that tasted the same in Alaska and Alabama. To achieve this, he chose a unique philosophy: persuade franchise owners and suppliers to accept his vision; that they did not work for McDonald’s but for themselves, along with McDonald’s. He promoted the slogan, “A business only yours but without being alone”. Their philosophy was based on the simple 3-legged bench principle: one leg was McDonald’s franchises, the second was the suppliers, and the third was the employees. The bench was as strong as the three legs that supported it. (Original) Ray Kroc quería construir un sistema de restaurantes que se hicieran famosos por servir continuamente comida de alta calidad, utilizando métodos uniformes de preparación. Quería servir hamburguesas, panes, papitas y bebidas que tuvieran el mismo sabor en Alaska y en Alabama. Para lograrlo, escogió una filosofía única: persuadir a los dueños de franquicias y a los proveedores a que aceptaran su visión; que no trabajaran para McDonald’s sino para ellos mismos, junto con McDonald’s. Promovió el eslogan, “Un negocio solo tuyo pero sin estar solo”. Su filosofía se basaba en el simple principio del banco de 3 patas: una pata eran las franquicias de McDonald’s, la segunda eran los proveedores y, la tercera, los empleados. El banco era tan fuerte como las tres patas que lo sostenían.

  • 4/5 Cristian R. 3 years ago on Google
    (Translated by Google) Good service, the staff itself is good but can improve. (Original) Buen servicio, el personal en si es bueno pero puede mejorar.

  • 5/5 Juan aristides Vasquez c. 3 years ago on Google
    (Translated by Google) Very good attentions ... excellent to share with the family ... (Original) Muy buenas atenciones... excelente para compartir en familia...

  • 5/5 Todo para Cristo !. 3 years ago on Google
    (Translated by Google) Quality (Original) Calidad

  • 2/5 Nowel A. 3 years ago on Google
    (Translated by Google) McDonald's the hills has always had problems with soda and potatoes, it seems they make them 30mins before they deliver it (Original) Mcdonald's las colinas siempre ha tenido problemas con los refrescos y las papas, parece que las hacen 30mins antes de entregarlo

  • 5/5 dilson manuel p. 3 years ago on Google
    (Translated by Google) Okay (Original) Bueno

  • 5/5 Maria Altagacia A. 3 years ago on Google
    (Translated by Google) Very healthy attentions (Original) Atenciones muy saludable

  • 4/5 ESTARLIN MORENO L. 3 years ago on Google
    (Translated by Google) Place to enjoy alone or with family a pleasant atmosphere. (Original) Lugar para disfrutar solo o en familia un ambiente agradable.

  • 4/5 Pedro G. 3 years ago on Google
    (Translated by Google) The service was good although it was restrained by the pandemic (Original) Estuvo bien el servicio aunque resteingido por la pandemiA

  • 5/5 Esteffy Del R. 3 years ago on Google
    (Translated by Google) You know, in all McDonald's find a review of me because I always go and they are excellent (Original) Saben, en todos los McDonald encontrar una reseña mía porque siempre voy y son excelentes

  • 5/5 Lic. Vicente Hernández G. 3 years ago on Google
    (Translated by Google) Excellent treatment (Original) Excelente tratamiento

  • 5/5 Chen H. 3 years ago on Google
    (Translated by Google) Super spectacular. What a careful attention. And the taste of the content, see! (Original) Super espectacular. Qué atecion tan esmerada. Y el sabor del contenido, vea!

  • 1/5 Reynaldo M. 3 years ago on Google
    (Translated by Google) I ordered 2 BIGMACs AND they gave me nuggets and they charged me like they were the bigmac (Original) Pedí 2 BIGMAC Y me dieron nuggets y me cobraron como si fuesen los bigmac

  • 5/5 Yicaury M. 3 years ago on Google
    (Translated by Google) Excellent services (Original) Excelente servicios

  • 5/5 ANDREA V. 3 years ago on Google
    The staff is very pleasant and very professional . I just had oatmeal, but I was surprised how good it was; I ordered another one to go for a friend


Call +1 829-234-0007 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Small plates
    • ✓️ Healthy options
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Drive-through
    • ✓️ No-contact delivery

Trends



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