1/5 Jenica R. 4 months ago on Google
BRING
YOUR
OWN
WATER!!
Providing
one
bottle
of
water
a
day
and
telling
us
the
water
is
safe
for
them
(the
staff/locals)
to
drink
but
not
guaranteeing
it
is
for
us
as
the
paying
guests
is
crazy.
Why
have
a
refrigerator
with
ice/water
if
it's
not
safe
for
all?
We
had
to
request
4
bottles
(per
person)
as
the
2
started
with
did
not
get
replaced.
They
suggested
we
get
water
from
town...so
go
down
this
giant
hill
from
the
resort
to
get
drinking
water...(we
had
Uber
eats
deliver
jugs).
The
place
is
pretty
and
has
a
lovely
view,
but
it's
rather
surprising
to
see
the
prices!
(And
overpriced
bottled
water!!)
The
bathroom
towels
are
like
sandpaper!!
Went
to
the
roof
top
restaurant
and
I
left
hungry
(so
glad
I
asked
for
more
bread!),
paid
$30
for
a
salad
and
was
charged
more
for
my
one
glass
of
water
than
the
menu
had
it
listed
for.
The
room
is
huge,
so
much
wasted
space
it's
very
odd.
Also
cameras
are
everywhere!
Not
one
of
the
5
pools
is
really
for
swimming,
all
of
them
are
rather
shallow.
The
swim
up
bar
has
jets
and
a
waterfall,
but
they
don't
have
them
consistently
running
even
when
occupied.
Half
of
the
hot
tub
jets
worked
half
the
time
we
used
it,
being
told
this
by
other
guests
and
then
experiencing
it
ourselves.
The
snack
bar
is
"open"
I
guess,
the
kitchen
is
empty,
pretty
sure
they
are
getting
food
from
the
roof
top
restaurant
and
bringing
it
down
the
elevator
(confirmed).
We
didn't
get
turn
down
service
the
first
night
even
though
the
sign
was
out
and
the
service
cart
was
at
the
room
across
the
hall.
I
spoke
with
an
employee
and
he
said
he
would
take
care
of
it
(I
asked
if
I
should
check
with
another
employee
and
he
said
no)
then
went
swimming,
nothing
happened.
I
called
after
nothing
on
the
second
night
after
explaining
turn
down
service
to
3
employees
over
the
phone
and
was
asked
if
I
wanted
room
service,
I
was
told
we
had
valuables
out
so
the
maid
didn't
leave
our
water
and
chocolate.
I
asked
if
we
needed
to
pack
out
bags
for
the
service
as
no
valuables
were
out
in
the
bedroom,
he
sent
someone.
She
came
by
and
handed
me
the
chocolate
and
left
the
water.
Again
odd
and
not
turndown
service.
Oh
boy!
Went
to
the
front
desk
to
request
the
chocolate
we
were
not
given
on
night
one.
First
excuse
you
left
valuables
out,
second
excuse
we
left
the
do
not
disturb
sign
out
(we
did
not),
third
excuse
we
were
in
the
room,
fourth
excuse
AMENITIES
DON'T
START
THE
FIRST
NIGHT
OF
YOUR
STAY.
They
had
one
box
at
the
desk
we
should
have
had
two
but
I
exhausted
my
efforts
and
walked
away
with
one
box
of
two
chocolates,
instead
of
two
for
all
four
of
us.
Don't
get
tricked
by
the
smile,
water
and
cool
towel
when
you
check
in,
service
drops
off
after
that..just
a
smile
with
no
customer
service.
So
it's
pretty,
pricey,
and
leaves
a
lot
to
be
desired,
don't
look
too
close
into
the
system
as
a
whole
though...
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