2/5 Patrick M. 1 year ago on Google
I
just
spent
a
week
here
as
a
solo
traveler
and
I
would
suggest
the
name
Mayan
Prison.
The
place
got
off
to
a
very
rocky
start
with
me
as
I
arrived
very
early
at
1130am
and
was
not
given
access
to
my
room
until
almost
6
PM.
I
am
not
sure
if
this
was
a
housekeeping
issue
or
logistics
issue
or
some
weird
process
they
have
as
the
room
I
was
finally
given
seemed
like
it
had
been
open
all
day.
PROS
-
great
daily
housekeeping
service.
They
are
on
it!
-
nice
towels
-
helpful
bell
team
-
great
cozy
bed
-
decent
balcony
(but
they
placed
the
railing
at
a
weird
height
so
can't
see
everything
when
you
sit!)
-
easy
walk
to
Marina
restaurants
and
shops
-
wristband
makes
it
easy
to
enter
your
room
and
worked
flawlessly
CONS
-
only
one
way
of
getting
to
your
guest
room
or
to
the
pool
or
beach
or
into
the
building.
Big
pet
peeve.
-
the
staff
does
a
creepy
hand-on-my-heart
gesture
when
you
walk
by.
It
happens
super
randomly
but
made
me
uncomfortable
-
no
guests
allowed
or
more
work
than
it's
worth
-
adjoining
door
I
had
made
my
neighbors
LOUD.
I
think
this
checked
in
and
out
4
times
during
my
stay
and
every
time
was
noisy
-
Friday
was
super
loud
even
above
neighbors
dragging
furniture
-
beach
area
is
not
well
kept
and
not
great
service.
Often
did
not
see
anyone
for
two
hours.
They
also
lack
chairs
and
instead
have
a
strange
never
used
volleyball
court.
30
more
chairs
would
be
way
better.
-
I
had
a
standard
room
and
only
2
outlets
in
this
room.
I
had
to
unplug
the
TV
to
make
coffee
-
I
understand
this
is
Mexico
but
no
smart
TVs
and
only
about
4
channels
in
English
-
they
have
a
pool
with
a
swim
up
bar,
but
the
water
was
freezing
here
in
January.
Can't
enjoy
a
cold
beer
if
the
pool
is
even
colder.
-
the
staff
is
definitely
tip
focused
and
I
watched
several
times
them
chasing
people
down
to
sign
tip
checks
including
myself
and
when
I
was
only
using
the
restroom.
-
Slow
internet.
Oddly
works
the
fastest
on
the
beach
-
I
was
looking
forward
to
evening
cocktails
at
the
Sunset
bar
but
very
strange
layout.
No
staff
and
zero
bar
chairs.
They
also
have
weird
shallow
couches
that
can't
relax
into,
and
outlet
plugs
that
don't
work.
I
used
my
guest
room
balcony
instead
Overall
the
place
needs
a-lot
of
TLC.
It
has
some
charms
to
it
but
overall
I
found
it
very
hard
to
relax.
I
am
not
their
target
market,
but
this
place
lacks
essentials
for
me.