Telcel Puerto Vallarta II Galerias image

Telcel Puerto Vallarta II Galerias

Telecommunications service provider

👍👍 They even know how to speak English there


Address

Av. Francisco Medina Ascencio 2920, Puerto Vallarta, 48313 Puerto Vallarta, Jal., Mexico

Website

www.telcel.com

Contact

+52 800 363 0800

Rating on Google Maps

4.00 (661 reviews)

Open on Google Maps

Working Hours

  • Sunday: 11 am to 9 pm
  • Monday: 11 am to 9 pm
  • Tuesday: 11 am to 9 pm
  • Wednesday: 11 am to 9 pm
  • Thursday: 11 am to 9 pm
  • Friday: 11 am to 9 pm
  • Saturday: 11 am to 9 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Bruce Lowe (. 1 year ago on Google • 16 reviews
    They even know how to speak English there
    3 people found this review helpful 👍

  • 5/5 Dale D. 4 years ago on Google • 472 reviews
    I come here very often because I have a problem with losing my phone. This operation puts many of it's US counterparts to shame. Tip-Top in every way. The flagship store in the Galleria Vallarta is very large, immaculately clean, unbelievable inventory of phones available, fast service for both a purchase or a quick repair. The majority of the staff do not speak any English, but don't let that stop you, they will track down someone who can and get you out of there ASAP 😁 and satisfied. Yep, 11 phones in 3 years how sad is that? But Telcel loves me!

  • 5/5 A Google U. 2 years ago on Google • 58 reviews
    Very helpful people. Made the process of selecting my plan simple and painless. I recommend to go straight here to get a local SIM card and plan because they have more options. Don't hassle and waste time elsewhere.
    1 person found this review helpful 👍

  • 1/5 Michelle C. 4 years ago on Google • 9 reviews
    Buen Fin sale and not nearly enough staff. I knew what I wanted. Came in and said what I wanted and have been in line for over 1 hour, estimated 1/2 more based on the line movement iver the last hour. Leaving now amd Telcel lost a $6,000 phone sale. I do not think they care.
    1 person found this review helpful 👍

  • 5/5 Jake C. 4 months ago on Google • 292 reviews
    Blanca was very kind and helpful!

  • 5/5 Barbra B. 5 years ago on Google • 261 reviews
    I was impressed with the way this location was run. Quite efficient. I do not speak Spanish, not a problem. The person that you see first spoke English, explained what I needed to know. The process is stream lined; no matter what you came in for.

  • 5/5 Silvia Barocio B. 1 year ago on Google • 187 reviews
    One of my phone's got lost they were ready to help they even help set new phone up.grest service.

  • 1/5 Fred S. 3 years ago on Google • 44 reviews
    STOP CALLING ME!!! Today I got 4 phone calls from solicitors so far. When they realize my Spanish is not good they talk over me and rudely hang up. Then they call back an hour or two later. This is rude and unprofessional. I would never buy from TelCel based on the behavior of those who call me Someone please get them to stop the rude phone calls multiple times each day.

  • 3/5 Norash V. 7 months ago on Google • 37 reviews
    The agents are polite, but they are so SLOW. It took over an hour to fix a very simple issue. They just let people line up and instead of helping right away the next client, they just get up their seat to go socialize with other employees.

  • 5/5 Alex A. 8 months ago on Google • 24 reviews
    Ana was so kind and helpful! She solved my problem within minutes.

  • 1/5 Abiel R. 2 years ago on Google
    Bad service, very slow

  • 5/5 Rafael O. 3 years ago on Google
    Come here if you want to buy a cellphone or top up your cellphone. You can also pay your cellphone plan if you have one. They accept all major credit cards and cash. Located on the 2nd floor of Galerías shopping mall.

  • 5/5 Daniel D. 5 years ago on Google
    Got an amazing deal for 200 pesos for full cell service with 1.5GB data and unlimited U.S, Canada, and Mexico! Hard to beat!

  • 2/5 Patricia “Pattilu” M. 1 year ago on Google
    Poor service most do not speak English

  • 4/5 Sirenita Airam Anele V. 1 year ago on Google
    Clean atmosphere, helpful staff🤗

  • 4/5 Emil C. 1 year ago on Google
    Opens at 11:am


Call +52 800 363 0800 Open on Google Maps

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