Do not use this tour!!! The crew is not professional at all...Mariettas Island hidden beach is closed on Mondays and Tuesdays...The food was not fresh or great. The snorkeling was not a great place to see any fish at all...The crew just wants you to get drunk and play loud music!!! The boat takes two hour's to get to the island and two hours back...Save yourself and don't use this service !!!

Multiple people told me this is the best option for a company. However - Price on the beach is verbally confirmed upon arrival but beware the "eco tax" for Marietas. 100 pesos plus port fee of 29 pesos. 2.5 hour slow boat ride to the unorganized snorkeling area among multiple families and kids crying and whining. I was misinformed about how much time we could spend snorkeling. 30 mins tops with an uncomfortable life jacket that rides up your neck in the water. Then we're sent to a small with amazing water but crazy current. The private beach that I was sold on when I signed up- it was closed on Tuesdays which doesn't make sense. They then offered a eco tour of the islands that would replace that fo an extra 200 pesos. The crew is super friendly and the chef made great food and great happy hour drinks on the way home. The water and view are beautiful but wished I had booked a more private tour with a smaller group. Good luck!

AVOID THIS COMPANY. We did a tour last week on the SHAMBALLA and the catamaran broke down in the middle of the bay. We were stranded for 3 hours on the water. They had no control and the waves were tossing us around. The pilot fell out of his chair. What did they do? They told us over and over to just "get drunk". They minimized the problem. Terrible communication. Compensation? NONE. Apologies? NONE. My wife and kids were terrified. OK - the above is for the owners of this company. From our experience, they don't care about their customers. But I don't want the crew to be punished. The guide was great. The food was decent. The activities were well organized. If the catamaran was properly maintained, we would have had a good day.

Bahia Alegre and Shamballah offer great trips to the Marietas for very affordable prices! The trip was fun, on time and informative, and full of good food and drink! The Shamballah staff provided excellent customer service! Bonus was the whales and dolphins spotted on the way out and way back! I booked the trip through Chon's Tours across the street from Puerto Magico (by the gas station) and Dario was extremely helpful. All staff take extra steps to make sure passengers are safe at all times. There's plenty of options -- snorkeling, kayaking, paddleboard and going to the hidden beach once the boat arrives at the Marietas. The islands are really fascinating and the crew shares a lot of good information. The bar opens once the island activities are over, along with lunch which is excellent, by the way, and the trip back to port is leisurely and very relaxing. I would recommend this trip to anyone!

Really cool tour, full of energy! The price was good for the amount of things we did. We traveled to Las Animas. Port fee 30 pesos and extra activities were a little bit pricey compared to the tour itself

In a summary, this trip is a complete, unabashed scam. If you're sold this trip by someone saying it has "bottomless drinks, an unlimited buffet, and exciting excursions," you're being lied to. When you enter Puerto Magico, you have your picture taken as well as before you board the catamaran; which costs two hundred pesos to buy each photograph. Everyone also has to pay an additional, undisclosed port fee. Onboard the catamaran, seating is made up of almost a hundred plastic lawn chairs placed right beside another, making for an uncomfortable two and a half hour journey, not to mention the slow pitching of the boat in the swell which caused multiple people to get seasick. Our breakfast was scrambled eggs and chilaquiles, which was satisfactory, but far from "unlimited," similar story with the lunch (burgers and potato chips) served a whole six hours later. Don't worry if you get hungry between breakfast and lunch, you can always buy snacks onboard for fifty pesos, which is incredible because of the promised "unlimited food." Snorkelling was boring and not worth the time it took to travel out to the islands, especially since we did it for about fifteen minutes. Afterword, we were dropped off at a beach which was interesting to walk around and look in all the little caves. Our final activity was kayaking and paddleboarding, where we were only allowed to stay right beside the boat, not exactly fun, because the paddle I was handled was poorly fixed and broke in half as soon as I tried to row. Next, guests could choose if they wanted to go for an "eco-tour" which cost an additional twelve hundred pesos. Unimpressed by the experience this far, we decided to sit it out, which was boring because the staff would not serve alcohol until we were underway, so we had to sit and wait in the hot sun for an hour and a half doing nothing. On the way back the drinks were mediocre but at least bottomless. Before getting into port, the crew went around with bottles requesting tips with a suggestive two hundred peso bill in the bottom. It was fairly deceptive, as they held the bottle inches from your face making you obligated to tip. Crew had really bad management skills, didn't balance people on either side of the boat so it developed a small list with everyone on one side. Also, for the second half of the trip after the snorkelling, we had no life jackets near us, which was incredibly unsafe. In the end, a final cherry on top was the captain smoking the dock upon arrival, nothing serious just an amusing summary of the trip.

I’m still on the boat while writing this review, which reflects my personal experience with this company today. The snorkeling was nothing. Water was not clear not a single fish or other animal to be spotted. I did the same tour with a different company 5 years ago and we got to see tons of fish. Also, the place they took us back then was different and water was more clear. This time we all ended up floating on the surface waiting for the boats to come pick us up because there was literally nothing to do. Then we get to the cactus beach, where we were given maybe 15mins. The beach is beautiful but why do you make us wait for nothing in the water and then hurry us up out of the beach? We get back onto the boat and wait another 2hrs because people bought private tours to the hidden beach. Eco tour is extra as well. I kinda also hoped to hear a little about the island or the city and the region, maybe about fauna and flora? Nada. They just want your dollares that’s all This is definitely a sad ending to our great stay in PV.

Excellent tour. The guides are super funny and friendly. The tour is so much fun. The activities are amazing. There is snorkling, kayaking and to the Nopalera beach.. Lunch and drinks are all included. Bring a hat, lots of sunscreen and a towel. Also a cover to protect your iphone from water. Life vests are provided but there is a lot of swimming. You do not have to be an expert swimmer though but some swimming experience is required. The landscape and the water are just beautiful. It ot totally worth the money. I can not hesitate to recommed this trip to the riviera Nayarit.

I got the tour to Islas Marietas and although on the way there I was dying of sea sickness everyone from the crew were taking care of me and help me out. Once we got to the island I felt so much better and got to enjoy my time swimming and doing Kayak. The food was delicious and we got lit on the way back to PV partying with the crew.

This was a fun activity to do one time. When they say "snorkeling," what they really mean is that they provide a mask. If you want to actually do some snorkeling, bring your own gear, i.e. snorkel. The boat crew was SUPER fun though, we really enjoyed them!!

19 April 2022 took the tour, Paid for pictures. Crew stated pictures would be available that night through a link via email. Pictures or link did not arrive, not in spam either. By the next night they had not arrived either. It’s been 5 days Tried contacting company, but no answer. I feel I got scammed for a service I did not receive! It’s been a week and still no reply no answer and issue has not been resolved they stole my money. Food is not buffet as advertised. You can either pick a plate of fresh fruit yogurt and 1 pancake OR 1 flat plate of chilaquiles and scrambled eggs. Chilaquiles are covered in a tomato sauce that is very runny plate is flat, boat is rocking so several of us ended up covered in the sauce. You don’t get both. Guides stated included food at the beach would be served at a certain time, took an our to be served a very bland plate of beef fajitas. When we arrived at the beach the boats carrying you off loaded at a dock easy enough To leave the beach however was different, they lined you up on the beach out on the sun and boat would be driven onto the beach/water and they had you go into the water and have you climb into the boat. Waited approximately 30-40 minutes standing to be loaded. Dock was a few steps away and not occupied or being used. Update 5/05/2022. Still can not get in touch with company Municipal information center where I got the tour package has been very helpful and he has not been able to contact company

The worst experience I had. The water was freezing, it’s very unsafe. Basically if you have any health issue or you are skinny, and never trained yourself to be in the freezing water that’s not for you. It can be life threatening. People who work there don’t alert you about the temperature of water. You do need a wear special clothes for snorkeling. There no boats or services will be around you, you can not get out of the water on the Island. I was about to die when I decided to claim on the Island that protect by … I don’t know who. So you can get fine for getting on the rocks. I would never recommend this tour in extremely freezing water!!! Hypothermia is life-threatening. Dangerous. Tatsiana Mendoza, April 7,2023

So fun! Luis was an excellent host, and being on the boat was almost more fun than the activities! Sparkling clean bathrooms, attentive staff, and plenty to do. Would highly recommend!

Crucero Bahia Alegre: The boat was super crowded and there were no covid safety protocols being followed. We headed to first destination which was snorkeling at Arcos water was super murky and we were only snorkeling for a bout 15 minutes vns fire we were rounded up to wait for a boat to take us back to shore. The waiting at the island is too long my son had fun jet skiing but mostly we just sat on the beach and waiting for boat to come back. At the end of the day you could clearly see that there was a huge storm coming over the mountains towards the boat. The captain of he would of been putting the safety of passengers first would of sped up the boat and stopped the giant drunken party. But he did not and we ended up on the ocean in the middle of a tropical storm. It was the most terrifying thing I have ever experienced as we were being tossed about like rag dolls that captain made no announcements or attempts to ensure safety of his passengers. People were screaming and crying and I hit my head, arm and back which caused his huge bruising when the first swell pushed all of the cheap plastic chairs and people into a pile on one side of the boat and the next giant swell pushed us all the the other side of the boat. The staff never handed out life vests or checked on those of us that were obviously hurt I was bleeding. Instead they joked and danced. I will never go on a excursion like this again. Just glad we all made it back ashore my sunglasses along with many other peoples valuables went overboard.

Oh my gosh. The people that worksheet were amazing. Made the whole trip

This trip is not worth the hype at all. First, the boat is very uncomfortable and the sea is really agitated in this area so be ready to be seasick. Second, it takes literally 3 hours each way to get to the Marietas Island. There, you can do some snorkelling, where you don't see anything, or some kayak. Then, they tell you that all others activities have a fee not included in the price at first, which would increase significantly your budget for such an activity. Lunch and staff is ok. They pressure you into giving tips at the end while making harsh comments if you don't. In my opinion, you waste a day of your trip going there.

Great for snorkeling. Island is so beautiful boat party food it lasted about 6h loved it

Do not buy any tours from this company!! Total scam, while staying at the Riu hotel we were sold a fake tour by Juan.

Regardless which tour, about a 2hr boat ride there and 2hr back minimum. However they blasted the loudest most insufferable level of music on both trips. . I just want to relax after spending my energy at the islands. Instead - they blasted your ear drums to death on BOTH rides. The boat ride with fresh breeze was great, spacious, and had shade from the sun. The level of sound/music was INSUFFERABLE.