2/5 Bren T. 2 years ago on Google
When
we
arrived
they
told
us
they
had
a
problem
with
several
reservations
and
offered
us
to
stay
in
the
next
hotel,
the
Friendly
hotel.
The
Friendly
is
an
old
all
inclusive
family
hotel,
not
what
we
were
looking
for.
The
door
lock
wasn't
working,
there
were
insects
in
the
bathroom,
the
A/C
old
and
noisy.
We
stayed
since
we
were
pretty
tired.
Next
day,
when
we
tried
to
stay
in
the
Hotel
Mio,
was
a
nightmare.
They
kept
telling
us
the
room
wasn't
clean
and
we
saw
it.
We
waited
since
noon
til
5pm
for
the
room
to
be
cleaned.
At
the
end,
I
got
upset
and
entered
the
room,
since
we
already
had
the
keys.
I
spoked
to
the
cleaning
staff
that
we
had
a
meeting
at
6pm
and
needed
OUR
room
to
get
ready.
We
had
been
waiting
for
too
long.
The
cleaning
staff
suggested
me
to
shower
in
the
dirty
shower
and
they
would
come
back
afterwards
to
clean
it!
At
the
ended
I
decided
to
iron
my
dress
while
they
finishing
the
cleaning.
This
seems
to
be
a
very
common
practice
from
the
staff
hotel
since
I
have
been
reading
posts
with
similar
experiences.
It
was
not
just
us
during
the
weekend,
there
were
some
other
customers
with
the
same
problem.
It's
a
shame
because
the
rooms
are
super
nice
and
spacious.
The
staff
was
polite
but
ineffective.
It's
totally
disrespectful
to
be
doing
this.
If
you
sell
something
you
cannot
expect
us
to
accept
anything
less
but
what
we
paid
for.
Please
Hotel
Mio,
pay
attention
to
details!
We
are
all
customers
that
want
to
relax
and
love
your
hotel.
If
you
decide
to
stay
at
the
Hotel
Mio,
beware
that
you
might
have
this
experience
too,
and
lose
precious
days
of
your
vacations
in
another
lower
quality
hotel.
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