They put a trainee to do my blood test and she was a disaster! She took ages to find a vain and when she found was the wrong one! I had my arm pricked by a needle for nothing... I always feel nausea with needles. After I insist to call some experience staff (because I was feeling very uncomfortable) they finally did it after a while. As far as a known, trainees should be accompanied by a trained professional. Not reccomend this place!!

I have experienced a few branches of lab tests. They have Non-professional, sick mentality, rude behavior people in the staff. I just visited at 11:20 am this morning and closing time is 12:00 PM. They refused to take the test. So why they are opened till 12:00 PM then, if they are not taking test or otherwise paste clear instructions for urgent tests only. They should have an exampliary customer service. I would not recommend people to go to lab tests and complain to ministry of health. Their rating of 3.7 reflects, what they do. I will write an email and escalate this issue with ministry of health. They must take action.

I have been to this place 3 times this month and the wait time everyday was more than an 1 hour & 15 minutes. It’s ridiculous as they only have 2 -3 staff on busy mornings. The staff are also very slow and most of them seem to be unregistered trainees. At one occasion, they pricked my vein 3 times yet couldn’t take my blood sample. It’s really bad! Also, staff need to be trained about proper hygiene procedures. The staff wore a glove to sanitise my arms and continued taking my blood sample without putting a clean glove on.

Excellent service and the location where I normally redirect i sent my local patients. The lab test frontline is amazing, especially when i got called in to do an urgent recall that I was seen on time, which i don't mind waiting for like every other patient. I'm easygoing as a medical frontline myself and very patience. Thanks, Team.

Previously Labtests, same business with a new name. Very fast at 5PM on Tuesday. Self check-in, plenty of seating, 10-15 minutes wait, 45-second process once called. Plenty of parking available through the side streets.

Quick, convenient, and wonderful staff. And was a painless blood draw! It's easily the best lab I've ever dealt with.

I've been going here for a few years and the staff are great. Had to get weekly bloodtests and I have pretty hard to find veins but they always tried their best and knew what they were doing. Friendly, fast and efficient staff. Far better than some of the staff at a couple of other branches I've visited.

Very friendly staff especially Sonu! I usually have very difficult veins but he made it easy. All the best!